Four Points by Sheraton

Four Points by Sheraton

Unavailable
1 2 3 4 5
Good
1.4 miles from LAX
9750 Airport Blvd, Los Angeles, CA, US

Overview

3.7

Book Cheap Four Points by Sheraton Los Angeles International Airport Parking near LAX

Address
9750 Airport Blvd, Los Angeles, CA, US
Google Map
Four Points by Sheraton
1 2 3 4 5
Good
9750 Airport Blvd, Los Angeles, CA, US

Amenities

Google Reviews

3.7
Good
1 2 3 4 5
(Based on 3598 reviews)
Sandra Sandoval
1 2 3 4 5
This is a great place for a quiet vacation. My husband and I stayed for a week in early January 2020. We wanted a relaxing week on the beach at a luxurious hotel with excellent service and delicious food. We had preferred honeymoon suite oceanfront and received wonderful service from the staff! We loved every minute of our vacation and hated to leave. Thank you and see you next time!
lilia Baudoin
1 2 3 4 5
If anybody is trying to find good deals for hotels visit RoomBully. com booked a hotel on there and they had the best rates anywhere!



Always have a good experience staying here. Clean and extremely friendly staff. The breakfast is fantastic, and Jesus our server is amazing. He always makes sure everyone is having a good time. Cannot say enough nice things about the service provided. Thank you
Nick Morgan
1 2 3 4 5
One-hundred percent reliable and the best hotel to stay at! This hotel is really one of the best when it comes to rooms, foods, facilities, and many more. Their staffs are highly capable and very friendly, and I liked it very much. These guys always make me feels like I'm at home, and I would like to commend them for that. Also, the foods are the best! Very tasty!
Janice Stanfield
1 2 3 4 5
Stayed here over the weekend and I have no clue why this place doesn’t have 4 starts my room was clean and the staff was amazing. The breakfast in the morning was awesome they even had a waffle bar. Jose from the restaurant was so kind to me and my friends and went the extra mile in every way. Amazing experience!
Christy
1 2 3 4 5
This is not a luxury hotel so don't expect high end decorations or service. That being said, it was perfect for a quick stop on a business trip. The room was clean and check in/out was seamless. They have a small grab and go cafe with coffee and food that was open until midnight and opened at 5AM - super convenient when traveling odd hours. Had all the basics and the room was clean and comfortable. Yes, it's a bit aged but I wasn't expecting a resort. Overall, I'd recommend for business. About a 5 minute Uber ride away from departures and they have a free shuttle that runs about every half hour.
Santhosh Muskula
1 2 3 4 5
We thought four points is a 4 star hotel and booked it almost for the price of a nearby 4star restaurant. It is not at all worth the money you pay. No complimentary breakfast, no parking, no refrigerator, basically nothing. This has the smallest king size suite ever.
Mauricio V
1 2 3 4 5
Always have a good experience staying here. Clean and extremely friendly staff. The breakfast is fantastic, and Jesus our server is amazing. He always makes sure everyone is having a good time. Cannot say enough nice things about the service provided. Thank you
Nathanael Dardon
1 2 3 4 5
No hot tub, rooms were great, but you pay for all meals including breakfast $24 not including tip. Parking is also another fee at an additional $38 valet at $42.



Comfortable.... Just enough
Thelma Medina
1 2 3 4 5
The location is ideal- I was able to walk everywhere. The hotel is surrounded by bakeries, restaurants, pharmacies, cafes, shops etc and is within walking distance of all major attractions. The room I stayed in is very stylish, comfortable and clean. I enjoyed my stay and will definitely stay on my next trip.
Astri Andini
1 2 3 4 5
My room was in the center building which looked to be the first building and has a window to the corridor. But my friends were in the other building and had a window view or parking area and the building looks newer. Overall the room is clean and big enough for four people. The room attendant and the waiter are friendly. The pan fried salmon that we ate for dinner was quite cheap around $30 include tax and was so tasty. The breakfast also all you can eat for $23. There is a pool and a big lounge. And there is a gym and a souvenir shop as well. And the location are so easily reached by local bus whenever you want to go to downtown.
Ron M
1 2 3 4 5
I only used the parking and shuttle service to the airport. Before boarding the shuttle, the driver asked each passenger which airline they were traveling on. The majority of passengers said American and said Alaska Airlines. The driver then said, "That's good. everyone is going to Terminal 4." All passengers exited the shuttle bus at Terminal 4. After retrieving my luggage, I proceeded to locate Alaska Airlines. I walked for awhile but never saw the airline I was looking for. I eventually asked a Security Guard for instructions. He told me Alaska Airlines is located in Terminal 6. As I continued my journey to Terminal 6, the driver saw me, stopped and asked me why I got off the shuttle. I told him I did what he initially told me to do at the hotel because I certainly did not know. From my vantage point, that was poor customer service. I told the driver I would notify Four Points about what occurred and he just laughed at me.



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Dana
1 2 3 4 5
It’s a great chain . Room was great as always.

Problem is with Customer service - at the entrance gate . Very rude person with no manners.

Second with long check in of 15 min for Titanium member ?

Third why a great hotel like this does not have working pool during winter ?

It’s no value for money with no winter working pool . Very disappointed with the services.
Brian Mundo
1 2 3 4 5
10minute wait for an elevator only to get to a room that other people are already in. Our key worked and we walked in on people watching TV. How does your system allow you to double book guests to a room? Unacceptable. Now back to the front desk with luggage and back up again for another 10minute wait. Don’t stay here. No response from Sheraton on this at all.
Gretta Chilton
1 2 3 4 5
If anybody is trying to find good deals for hotels visit HotelBuIIy. com booked a hotel on there and they had the best rates anywhere!



Smooth check in. Clean room. The shuttle to the airport was efficient. It is a 5 or 10 minute walk from the car rental places so it was convenient to return our car and walk to the hotel. It has a nice little restaurant and bar area. Good gym with dumbbells, some universal machines, and treadmills. I was happy with the hotel.
Shanika McCall
1 2 3 4 5
This place is not bad at all and in a very convenient location and very close to the airport. I’ve actually stayed here on 2 separate occasions and they haven’t failed me yet. Very nice and peaceful location and the staff is very friendly. Haven’t stayed long enough to try the breakfast yet I’m gone before that even opens. But I will definitely go back when I’m back in town.
Rob English
1 2 3 4 5
My Quantas flight developed engine trouble. They put us up here at 3am in the morning. All one million passengers. The desk was cool, professional and friendly. The work



ed though the massive line quickly and efficiently. Then in the morning the van driver did a heroic job getting us back to the airport! Super Duper Service with a GREAT breakfast!!!
Josh Tapp
1 2 3 4 5
We arrived exhausted and waited 25 minutes in a line to check in. The king bed room we booked was unavailable and the check in clerk said she would “upgrade” us to a standard room with 2 queens. Bathroom was dirty, fixtures above the mirror had gunk and dirt caked on. No hotel info AT ALL in the room. Concierge was called four times to ask where we could get pizza, no answer. Called main desk, put on hold and never got through. Spoke to manager about the check in wait and he was dismissive, said we received a room upgrade. When I pointed out we received a 2 queen bed standard room because the king bed one we booked was apparently unavailable he said “have a good night” and hung up. We received $5 off the expensive $35 parking fee. Breakfast is extremely expensive, be aware of the price before you go in. It looks like the free breakfast room you find at most hotels and more than one table around us had helped themselves without realizing they would get a bill for approx 3x the cost of a full breakfast at Denny’s.
L Y
1 2 3 4 5
Situated in Los Angeles, the hotel is within a 10-minute drive of Los Angeles International Airport and provides an outdoor pool. It offers complimentary wireless internet, and also features a golf course.



Four Points by Sheraton Los Angeles International Airport has a fitness centre with a swimming pool. Multilingual staff can assist with reservations or dining recommendations, and an express check-in/check-out feature is offered for guest convenience.



The air-conditioned rooms at Four Points by Sheraton Los Angeles International Airport are modern and contemporary.



As well as Comfort Restaurant and Umbrellas Poolside Bar & Grille, which serve lunch and dinner, the hotel offers an on-site bar called Brewster’s Bar & Lounge. A choice of eating options can also be found in close proximity to the property.
Jay Schappert
1 2 3 4 5
The hotel, in places, seems to be a bit tired. Some of the information plaques are crooked and posters in the elevator display cases are off center and hard to read. The staff are excellent and our room was great. The bed was comfortable and the cooling panel was easy to navigate. Shuttle service was prompt and our driver was fabulous. We would stay here again.
Stephen Hayes
1 2 3 4 5
Smooth check in. Clean room. The shuttle to the airport was efficient. It is a 5 or 10 minute walk from the car rental places so it was convenient to return our car and walk to the hotel. It has a nice little restaurant and bar area. Good gym with dumbbells, some universal machines, and treadmills. I was happy with the hotel.
Lawrence Wilson
1 2 3 4 5
If anybody is trying to find good deals for hotels visit HotelBuIly. com booked a hotel on there and they had the best rates anywhere!



Overall excellent experience once we arrived, but not good making a reservation as I could not contact hotel directly. Very nice employees willing to help
Steffen Kolich
1 2 3 4 5
The stay itself was pleasant, however I see myself forced to only give one star as I’m extremely dissatisfied with the customer service. From what I’ve experienced and read in some other reviews, I have the feeling that they try to scam people that don’t pay close attention to what happens with their credit card.

This was my encounter here regarding this:



1. We had a pre-payed room. They still locked the costs for a full room on my card for a week (on top of the deposit!) until I asked to finally release the money. This took 2 phone calls.

2. We stayed for one night which would have cost 35$ for parking. They charged me double. After problem 1 was finally solved they promised to rescue the parking fee to 25$.

That’s been over 2 weeks now.

Still no money on my account and my emails go unanswered.



Stay away from this hotel if you don’t want to fight to not get overcharged.
Helen Brower
1 2 3 4 5
They were so kind, I had just travelled over 16 hours to get back home. And to top it off. My flights had been cancelled beforehand, before being rebooked. It was quite a stressful ordeal, pushing me back and full day of travels. So to arrive home and be welcomed so genuinely and taken care of by Four Points wonderful staff. Especially Kelly at the front desk who was so kind and understanding. It was a great welcome home. Their breakfast was great and their beds incredibly comfy. Got a full night sleep even with the jet lag.
Sandy Kamaka
1 2 3 4 5
Staff nice and friendly. Room clean and beds comfy. Pet/work dog friendly place. Washer and dryer available for $3 of quarters each in the employee locker room.

Just beware and aware the airport shuttle drops you off at arrivals downstairs near your airline. You have to drag your suitcases across the street then to the escalators to go upstairs to departures. There are no porters and very few luggage carts there at 4am. In my case, I’m handicapped so we had to find an elevator inside to get upstairs. If my sister, nephew and I knew this, we would have taken an Uber and gotten dropped off right outside of departures instead of struggling. The shuttle driver, “D”, was great.

Brewster’s NY steak was excellent!
Sahywris Geselle Pazo
1 2 3 4 5
Great customer service! Jasmin at the front desk was wonderful. Very nice! Housekeeping was nice also when I asked for extra towels. Gave 4 stars because my desk chair was all ripped and worn which for what they charge a night should not be. Despite that the room was extremely clean and comfortable. A few updates and this hotel would be 5 stars!
Bhavik Patel
1 2 3 4 5
The stay here was very nice, albeit a little more expensive considering what I was expecting. The lobby area seems like it was recently upgraded, so it looks very modern and inviting, including the bar and restaurant. The rooms, on the other hand, feel a little old. Even though some modern touches have been added, remnants of the original room remain. Still, my stay was comfortable and the staff was extremely friendly.
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