Dropping off the car was easy enough and the shuttle driver was nice but when I got back into the city and called the shuttle for pick-up, well, that was 40 minutes ago and I’m still waiting. Go with the service that has several shuttles constantly running. There are many services whose shuttles I have seen go by 5 times by now. Do not go with a little valet service such as this.
Edit: Was picked up after 45 min and driver was very nice. Not her fault—she left right away and it was gridlock. Just go with a service with lots of frequent shuttles.
Good deals, I would park there again
Worst place ever, the Van driver told my husband he couldn't help with the luggage because he has a bad back. When we arrived at the lot, couldn't find our car, when they finally did it, it was blocked in by another car and they couldn't find the keys to that car. Ten minutes later they found the keys but wouldn't bring out our car until we payed them an additional $11 dollars, even though we prepaid
Love this place! 2nd time using them and the shuttle drivers are so nice and helpful! I've never waited more than 10 minutes for them. The staff always have my car waiting for me when I get back and it's so smooth and easy! Love love love them!
I’ve used this parking several times because they’re friendly and their rates are competitive. Approximately 2 miles from LAX, their shuttle runs constantly and sometimes waiting time can run up to 30 mins. which I think can be improved.
Their shuttles are old compared to other airport shuttles, and if you’re okay with this, overall it’s a good deal.