ValueParkLAX

ValueParkLAX

Unavailable
1 2 3 4 5
Poor
2.3 miles from LAX
9920 South La Cienega Blvd, Inglewood, CA, US

Overview

2.4

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Address
9920 South La Cienega Blvd, Inglewood, CA, US
Google Map
ValueParkLAX
1 2 3 4 5
Poor
9920 South La Cienega Blvd, Inglewood, CA, US

Amenities

Google Reviews

2.4
Poor
1 2 3 4 5
(Based on 374 reviews)
James Orsbern
1 2 3 4 5
Place is grimy, and the elevator doesn't work. The was no attendant at either 8pm Monday or 3pm Saturday. I'm not sure they even have anyone onsite ever anymore, as people seem to make their own parking spots in the aisles. Shuttle was pretty timely, but they stuffed it to standing room only, ignoring their own "leave this seat open for covid safety" stickers. Driver was nice though, and price isn't too hard to swallow.
Nolan Lee
1 2 3 4 5
Cheapest covered LAX parking I can find but that’s just about it.



You just can’t expect good and consistent service at this price. Sometimes you hop off the plane, and their shuttle is right there. Sometimes it takes the shuttle 30 minutes to show up. I didn’t used to wait forever to get picked up after parking my car, but the wait time got significantly worse since COVID.



I’d avoid if you can afford to park elsewhere.
BINEH NDEFRU
1 2 3 4 5
NEVER USE THIS PARKING LOCATION! I waited for a shuttle for over 1.5 hours alone at night when I returned to LAX. I called the attendant at 11:40 pm and I didn't get picked up until after 1:15 am. Multiple shuttles passed by but didn't stop when I waved at them. They also stopped answering my phone calls. It was so frustrating and even drivers from other companies noticed I had been waiting for long and stopped to check on me. When a shuttle finally stopped for me, I explained what happened and he just said "it's busy, that's just how it goes" since I was at the last terminal. I had prepaid for parking but was charged extra upon leaving since the wait extended my time in the lot. When parking at the beginning of my trip, I also missed my flight due to delays with the shuttle, costing me an extra $50 to catch the next flight. I will never use this lot again and would never recommend it to anyone. They need more drivers at all times, especially for times that there may be a rush. They also need much better protocol for dealing customers.
Kan W.
1 2 3 4 5
The truck wasn't stolen, so yay for that!

Conveniently located next to some sidewalk tent real-estate - so if your looking to find a space to camp on the sidewalk, you better come quick, space is limited and taken by the locos, I mean * locals!! this parking facility is a good place to park your car and your tent. Win-win!
Yvonne Vazquez
1 2 3 4 5
Nice parking lot. Very convenient And safe they have a shuttle to take you from your car to LAX or both way 15 min wait
Jessica Comfort
1 2 3 4 5
After reading all of the horror stories, I still decided to prepay parking here for six days. Cost was about $30. Parking was easy, one of two elevators were working. Walked down to the pick up spot and the shuttle was already there, loading up people. On the way back, I called for a shuttle and told them where we were. I could not understand the lady on the phone at all, between the thick accent and terrible phone on their end. I asked to repeat multiple times and finally hung up. I sort of caught escalator and hotel, and figured it out from there. When we got up the stairs to the red pick up sign, we saw the 405 shuttle on the sign. Within two minutes, we were picked up and on our way. We were to the car in about 15 mins. Car was a little dusty, but to be expected. Moment of truth, we handed the lady at the booth or tickets and she said, "Thank you, have a nice night." And that was it. All around, perfect transaction for the right price. Booked time for three hours before my flight and two hours after returning.
Jerome Guieb
1 2 3 4 5
30 minutes plus to wait for shuttle at airport waiting to get back to garage while competing parking lots shuttles keep driving by 3-5 fold.



Disappointed that I was charged an additional $8 dollars from my reservation from ways.com



Ways.com will not work with parking lot to correct fees, they ask the customer to do it. Poor customer service because ways.com says do not go to parking lot to get ways.com rate, yet they want customers to deal with garage when there are additional fees.



I do not trust ways.com to get secured rates, as price just can go up randomly at the garage.



I wouldn’t use garage again because of long wait times to get shuttle back to car.
David Hofmann LOK
1 2 3 4 5
No problems. Yeah they don't have the newest shuttle busses, but they weren't dirty. People were friendly and helpful. Just make sure your reservation matches your pick up. If you go over, they charge the regular parking fee for this place. I had to pay 16 extra for being a day late but in the end it was still much cheaper than other places. Their shuttle busses are blue and marked 405. Only a tiny sticker says 'Value Park'. Easy to miss.
Carlos Williams
1 2 3 4 5
Lowest priced LAX overnight parking comes at cost. Dirty and poorly maintained, elevator didn't work. We had to carry our suitcases down 3 fights of stairs. Transportation to LAX was good but shuttles not well maintained.
Christina Ford
1 2 3 4 5
My car was not damaged so I give this place 1 star. I will not go back. The place looks totally sketch, especially at night! The elevator did not work so I had to lug my stuff up to the 6th level! I did not feel safe at all. Then, when trying to exit, the gate would not go up so I could leave! I finally got help and was informed because I was late I had to pay $6.00 more!!! The shuttle was very slow and I had to walk a mile so there went the time... I am sure there are other parking lots who deserve the business and do a better job. I do NOT recommend.
Alex K
1 2 3 4 5
Smooth and easy parking process ever.



Booked online and paid 62.52$ for 10 days.

Scan QR Code for entry, parked on a 3rd floor, locked my car and catch shuttle bus. Waited for bus around 20 minutes.



Today I’ve picked up my car. Scan QR code on exit and went home. No extra payments, no wait, no line, no any issues. Easy and fast. Picked up my car 30 minutes earlier and didn’t paid extra.



I don’t know what issues people had with ValuePark, but I definitely recommend this parking and will book them again in the future!
Absaid Alcala
1 2 3 4 5
The place doesn't look promising but I made it out perfectly fine and my car wasn't jacked up! I do wanna say that one employee (I forgot his name) was super nice and informed us that if the elevator doesn't work on the first floor, just go one up floor using the stairs and use the elevator there. I thought it was the funniest thing to hear to begin my Las Vegas trip.
Ashley Cox
1 2 3 4 5
We had a full size truck and the parking was very tight. At first it appeared we wouldn't find parking, but we finally found some on the 5th level. We choose this one because it was only $10/day to park. We got there around 5am and we waited about 5 minutes for a shuttle. Coming back from LAX we arrived around 2pm and waiting about 15 minutes for a shuttle. It was a super full shuttle. Not adhering to COVID at all. Overall, I would park there again. The car was safe and the elevator worked.
rachel
1 2 3 4 5
Do not use this place if you can help it. The shuttles run every 45-60min not 20 min like they claim. They are also very overcrowded. We were packed in and there wasn’t enough room so those who had already been waiting 40 min we’re gonna have to wait at least a half hour more. Most ended up just calling an Uber. There are no attendants there to answer questions or anything. Also, be aware that the elevator is broken. Not fun to come back from a trip only to attempt to drag large suitcases up to the very top of the garage via the stairs. All in all I would say pay the little extra and park anywhere else.
Patrick Caezza
1 2 3 4 5
The price for parking was very good and that was all that was good. They tried to charge me an additional $10 because I arrive an hour early even though I left 9 hours early. The elevator wasn’t working when I returned so I had to climb 5 floors of stairs. The floors are not labeled and neither are the spaces.
John Gerrard
1 2 3 4 5
Great long term parking 10 minute shuttle from LAX. Very reasonably priced. $110 for 30 days. However connecting with the shuttle to get back to the carpark is a nightmare. More a problem with LAX than ValuePark
Me Me
1 2 3 4 5
I had reserved and paid in full through another website. Upon leaving, I was prompted to pay an additional $16. Paid through 11:30pm and It was around 10:30pm when I left. I might've arrived an hour earlier, but there's no mention anywhere that you'll be charged if arriving earlier. Mind you the entire parking fee I paid for 5 days was around $26. I had no choice but to pay for it since NO ONE is around to assist. The phone number provided just rang and rang. It was late and I had to get home and didn't want to deal with it at that time by trying to reach someone. From the day after and over a week, I kept getting the run around trying to figure out what the issue was and trying to get in touch with their manager Nick. I call, they say the manager will be in later. I call later, the manager is not in, call in the morning. I call the next morning, the manager isn't coming in. This type of conversation went on for days. Left numerous messages and many attempts. To make the story short, it is run like a scam and don't want anyone to go through the same BS as I did and waste your time. Luckily I delt with my CC company and was taken care of. WARNING to everyone. There are numerous parking facilities that function more professionally and are competitive as well. Best of luck!!
Kanita Ginwright
1 2 3 4 5
Customer service phone number- people were rude!

Shuttle let 19 people on in the middle of a pandemic and then drove like a maniac! A complete disregard for our health and safety!!! Then!!! They charged us another $6.00 when we left. I guess you get what you pay for. My life and sanity is worth more than $7.00 per day... NEVER AGAIN! DON’T DO IT!
Ryan White
1 2 3 4 5
Great price. Parking tight. Just long wait for shuttle on return.
Griffith Vertican
1 2 3 4 5
This place is a total scam! Zero stars. I wish I would’ve read the reviews more close ahead of time Because there is definitely a reason they’ve gotten so many one star reviews. For being four hours late they charge you more than a three day reservation — $18.75!



The checkout service is actually pretty hard to use as well. I would avoid this place like a plague if you could.
Devin Rauchwerger
1 2 3 4 5
I have used this group that runs ValuePark LAX and 405 Airport parking for many years, but I will never be using them again. For the record I have maybe left one or two reviews in my life as I typically think doing something like this is a waste of my time, but felt the company should be called out for this type of predatory practice.



I returned from a five day trip on June 16. I paid a total of 29.84 for the entire time (5.97 per day). The flight back was supposed to arrive before 8 p.m. (and my parking was reserved until 8 p.m.), but because of flight delays (given COVID) I arrived a few hours late. I arrived at the parking lot still on the same day at about 11 p.m. I was told that I would have to pay for a full regular rate day of $16.25 (approx). This is in spite of the fact that it was still the same day, the company charges by the day not by the hour, and there is nowhere printed at the facility, on the ticket, on the reservation, or on the website that they will start charging you several dollars for every 20 minutes that you arrive past your reservation, which is apparently what the rule is now. I pointed out, 1. that if I had just put on the reservation that i was getting back at 11:00 p.m. the same day, I would have not been charged anything extra and 2. that I could could go on the website and reserve a spot currently for about 6 dollars, so why should i have to pay $16.25. The attendant refused to let me leave without paying the full amount and refused to call a manager so that I could speak to them about the situation. I also called the facility the following day to speak to a manager. I was told that the managers/supervisors are not currently working at the facility due to COVID but that they would have the manager give me a call. Of course I never received a call.



To the extent that anyone continues using them after reading this, make sure that you set your reservation to end at the latest time possible without incurring the next day fee, regardless of what time your flight is returning, so that you do not come back with a hefty fee at the end like I did.
Vivian Johnson
1 2 3 4 5
Pay more and definitely go elsewhere. Dispatch repeatedly hangs up on you and shuttles take forever
Kathy Aghassy
1 2 3 4 5
Easy to find and park. Because of low travel rate, the parking is at a very good rate. Fast and friendly shuttle.
sabrina culbertson
1 2 3 4 5
Parking spaces are very small and I drive a mustang! The elevators will keep you waiting 10 minutes or more just to get to another floor. This has been the most inconvenient parking location I have ever experienced.
Young Lee
1 2 3 4 5
This place has a great review, don’t understand it why, maybe their prices??? I’ve waited 25min to take their elevator on 4th floor. I missed their airport shuttle which doesn’t even have a set schedule. They told me to walk down. I had two bags. One of the staffs came up after 30min waiting and opened their elevator. Came back to get my car after my trip. The shuttle drivers didn’t help to put my bags up on the bus by the way. I had to walk to the 4th floor since the elevator didn’t work again. I am pretty upset about this place. Very creepy place to park.
Pat Tkagut
1 2 3 4 5
Not sure how this place has such high reviews. Worst experience ever!! Pay more money and park somewhere else!! Waited over an hour for the shuttle to pick us up at the airport! Standing curbside at the airport at 11 at night and didn’t get picked up until past midnight. Tried calling the number multiple times they provided if the shuttle was 30 minutes late. Went straight to voicemail that was full. Tried googling numbers and finally got in touch with someone you could barely understand after multiple attempts and told us to hop on a holiday inn shuttle. Then get to the structure at about 12:30. I get charged an extra $12 because I was late!!!! Although our other car only got charged $6!!! Same exact reservation! Told the parking attendant the shuttle was late or we would’ve been on time and the guy could care less and said it is what it is pay it. DO NOT PARK HERE!!! Shady place! Oh and cars were parked in the fire lanes to where you could barely go around the turns. Horrible place!!!
Travel WtMaya
1 2 3 4 5
I paid for self park but when I went there there was no space at all and they demand the keys so they can double park and I hate to travel and leave my keys with strangers. And I thought that it was that day only so the next time it was the same, and when I complained and others too, the guy said ( If you don't like it just leave) I was already late for my flight so I left it and ran into the shuttle and the driver was rude too. For sure I will not use they again.
Shaya Lowenstein
1 2 3 4 5
Stay as far away as possible from this shady place!!!



This place is NOT worth the low pricing! When I arrived, the only parking that I found was on the 6th floor. Was difficult to drive through because of all the cars parked in the fire lanes. Took about 5 minutes for the elevator to work.



When I got into the shuttle, we drove to the hotel across the street. The driver paged his boss, who said he was 12 minutes out, so we need to wait for him to arrive and then we would make 1 more stop on the way to the airport. I told him that I was upset and this major delay would likely make me miss my flight, so he finally agreed and left after an extra 5 minutes of waiting.



When I got back, the elevator was not working at all. I had to carry my luggage up 6 flights of stairs. I got the the exit and I my prepaid code was not working, so I had to call the number for help. Someone came from across the street and said that I need to pay an extra $8 because I was "late" (I had paid up until the next morning). I had no choice but to pay or he would not let me out.



I told the guy that the elevator was not working and his response was "yeah this is an old structure". I called to speak to the manager and he said I was lying.



Save yourself the headache and park somewhere else.



P.S. It's almost 2 miles from the airport and takes a while to get there even with a decent shuttle.
Elizabeth Roman
1 2 3 4 5
The good: Affordable prices, polite shuttle drive

The bad: Poor customer service (unreachable when contacted, some staff not fluent in English language, etc.)



I was charged for days my vehicle was not there (I returned earlier from my trip) and I was charged twice.



My vehicle was damaged while under their supervision. Didnt notice it till I arrive to the nearest gas station (parking lot has poor lighting at night time anddamage is on lower part of vehicle). Though they have surveillance cameras, they refused to cooperate with my claim because it was not noticed while in the lot. No morals, no integrity - I do not recommend.
Elizabeth Roman
1 2 3 4 5
The good: Affordable prices, polite shuttle drive

The bad: Poor customer service (unreachable when contacted, some staff not fluent in English language, etc.)



I was charged for days my vehicle was not there (I returned earlier from my trip).



My vehicle was damaged while under their supervision. Didnt notice it till I arrive to the nearest gas station (parking lot has poor lighting at night time anddamage is on lower part of vehicle). Though they have surveillance cameras, they refused to cooperate with my claim because it was not noticed while in the lot. No morals, no integrity - I do not recommend.
Nina Tomkiewicz
1 2 3 4 5
I would give it 0 stars if I could. We had a reservation, already paid, and then got there and they told us they were full. No suggestions of where else to go. Thank god we budgeted some extra time to find a place that wasn’t full.
Steven Beck
1 2 3 4 5
I waited 45 minutes for a pickup, only to get charged an additional $2 because "i exceeded the time I wrote down". Had I written down a later time, it wouldn't have cost more anyways. How does that make sense? I've been using them for ten years and never worried about the time I wrote down, I've never had a problem like this. Never again, they lost a loyal customer today.
Sheila Bondadchua
1 2 3 4 5
We paid for covered parking but ended up in the 8th floor with no roof, waited 20 min for the elevator, finally got I and was informed it just got fixed. Shuttle to the airport was crowded, didn't know we had to use 405 parking. Going back, we waited 1 hour for the shuttle, getting to our car, it was completely blocked , took them another 35 min to go up and move the car. Going out thru the gate, we were being charged an extra $6 for going over 1 hour. I told the attendant that we waited 1 hour for the shuttle and another 35 min waiting to get the car unblocked. He explained it's the holidays and it will be like that. We have seen other shuttles from other companies pass by 4 to 5 x we were there. I will not ever go back to this place again. Yes it was cheap but very aggravating and annoying. SPEND A LITTLE MORE TO GET BETTER SERVICE.
Steven Beck
1 2 3 4 5
I waited 45 minutes for a pickup, only to get charged an additional $2 because "i exceeded the time I wrote down". Had I written down a later time, it wouldn't have cost more anyways. How does that make sense? I've been using them for ten years and never worried about the time I wrote down, I've never had a problem like this. Never again, they lost a loyal customer today.
fabienne massonneau
1 2 3 4 5
Do yourself and your wallet a favor DOT NOT USE ValuePark for your long term parking.

this by far one the worst option to park there. all bad reviews are accurate:

Double parking (so you need to wait for an attendant to move the car in front of you, filthy place, bad attitude staff, shuttle that you wait for for ever, driving in that shuttle makes you feel sick both from the driving and the filthy shuttle. Price is by far the biggest criticism considering the place as you can find much cheaper long term parking such a hotels where is system is faster and pleasant let along the comfy shuttles.

Use this NON ValuePark at your own risk!!!!
Sean Miller
1 2 3 4 5
Great long term parking place. We parked here for 2 weeks in December 2015 during a long trip back east. No issues at all. Shuttle took us to the airport and picked us up when we returned.
Peter Hill
1 2 3 4 5
Super annoying. You have to drive up four levels to actually find the long term parking. Allow 20 minutes to get a park, then 30 for the shuttle. But good value easy to find from the 405, fairly close to the airport and feels like good security.
Eric Norr
1 2 3 4 5
Don't be fooled the cheap price requires a reservation. Driving through the overcrowded lot and parking requires high level driving skills. Upon return we saw competitors shuttles 3 or 4 times before ours arrived.
Ava Buschur
1 2 3 4 5
Waiting for 45 for the shuttle to pick us up and saw no one driving past or anything. We called multiple times without answer and when they did answer they said the shuttle should be on its way. It was not. We waited even longer. It is the cheapest but it made my sister late for her college class.
J Ramir
1 2 3 4 5
Since changing to the app parking at LAX has become more expensive. The parking lots are overly full with many cars being double parked. However, when we returned our car was safe and unharmed.
Colin
1 2 3 4 5
It's the cheapest around which is kind of cool but next time I'll pay for a parking service that has a better shuttle fleet. Waiting for an hour and seeing dozens of the competitors making several passes isn't the kind of experience I want to have after a day of traveling. Because I had to wait an extra hour to get picked up by the shuttle I got stuck in the 405 South closure nightmare and that added an additional hour or so to my long travel day.
Cesar Alvarez
1 2 3 4 5
First nobody at front to detect where to park drove in cars park blocking other cars

Had no clue why till it hit me that they want to just make more money as possible.ride to airport was fine on are way back they ask us to text them we did said 20 min till shuttle will show up we waited 40 min driver said he could not take us had to wait for next one. Was not showing up then try to call no answer till we got at text 20 min more not happy with that finely the said to get on other shuttle they tool us and that's where I found out about why they had cars park blocking my car no ticket to find other cars keys had to wait 25 more min. So after 2hrs I was able to go home thanks ValuePark LAX
Jeff Stover
1 2 3 4 5
Best price and very secure. Online automated bar code entry is so good and easy. This place is always my LAX parking solution. Great shuttle drivers, no need to worry, he takes you to your airline and helps you with your bags. Easy pick up curbside at airport back to car. This lot is right next to freeway onramp making it the best.
Jeff Stover
1 2 3 4 5
Best price and very secure. Online automated bar code entry is so good and easy. This place is always my LAX parking solution. Great shuttle drivers, no need to worry, he takes you to your airline and helps you with your bags. Easy pick up curbside at airport back to car. This lot is right next to freeway onramp making it the best.
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