Great customer service. A man greeted me as I approached lobby and guided me to shuttle and drivers are helpful and prompt. I will defiantly use this service again.

Quick and easy parking. Shuttles run continuously to LAX. Staff make you feel important an, until the pandemic, there was Starbucks coffee and bottled water available. Extra services you don't think are important until they are: my battery had died and I went to office to tell them I was calling to have AAA jump it, and they said "We can do that for you. Where are you parked?" Did I mention this was at 1 a.m.? So instead of waiting possibly hours on AAA to get to me, I was out in less than 30 minutes. I am a solid Wally Park fan now, no doubt.

Join the Wally club for discounts. So worth it!!!

Nice safe multi story parking lot. Nice dividers between cars. Fast van for pick up and drop off . Good prices for covered.

Excellent experience and staff r very friendly. The shuttle is very clean. Only thing is some time u have wait bit long but they tell u to text them when u come in from ur flt. Either way good place to park ur car.

I love how close the overnight parking is to the terminal. The staff was amazing; very friendly and accommodating. Security line was fast. Will definitely fly out of this airport as much as I can.

I have been a long standing Wally Park member and frequent traveler. Due to COVID 19 my travel was limited. Had no idea they changed their check in procedures. Attendant was nice but failed to follow through on transferring my points nor getting back to me on how to set up new account. I sent email message to him as well with no answer. Even left their Director of Customer Experience several voice messages and two emails. No return. I was a loyal Wally Club Member. This may have been my last parking experience at Wally Park. What does this say about the customer experience when you can't get anyone to return your calls or messages. There are other options Wally Park.

Loved the contact less entry and exit. Just make your reservation and drive in. Shuttle was running frequently, although there is not much going on at LAX these days.

Been coming here for Over 5 years and they have Always had and still have the best service! We truly trust our car staying there! Thank you Wally Park!

They took a while to pick me up, but maybe I’m impatient....20 min after I called, so okay I guess.



I parked there a week and it was $170; that threw me, I was expecting less. That said, they are very nice, and curtesy is the name of game. I felt my car was safe from harm. So a little more than I was expecting, but since it was an overall great experience ( as great as parking can be!) I’m okay with it. To park somewhere else, it might be $50 less, but then I might be worried...

Parked 8 days in August 2020 during a fishing trip to Alaska. Reservation, parking, and shuttle services were pretty normal despite the Coronavirus protocols. I don't use valet services anyway. Safe and convenient parking as always. Very helpful drivers.

I've been a long time customer at Park n Fly across multiple airport locations, and have been satisfied. However, that's only because I didn't realize the service that I could have been receiving this whole time from WallyPark. Wow! Incredible service, excellent parking options and a shuttle that comes by 3x before the competition comes by once. And at a lower price than what I've been paying.



I highly recommend parking at WallyPark and experience the difference.

I always have a good experience hear! Their service is prompt and always professional!!!!

I love Wally Park. Clean, secure and the staff is alwas friendly. It's our go to place. A few more coupons might be nice.

So much for a system that makes you contact them with your terminal when you arrive because apparently they won't stop with that information alone.

Have waited over an hour called 6 times and have not seen one van come around!! Would not recommend this place to anyone!! Horrible customer service when you call!!! Don't use them!!!!

Wally Park Premier has kind of gone down hill. They still have the Wally Guards, which is why I still go there but they used to drive you to your car on the bus but they don't do that anymore.

We have been using this parking spot for our long term parking needs. If you reserve your spot online you get discount and get in and get out of the parking structure becomes easier. Their online site can be more user friendly but it is a workable interface.

You get a scan code and use that code during your entrance and exit to the parking structure. The space between the cars are reasonable and there is a special driver that prevents your car get scratched.

The shuttle is in first floor and runs frequently to the airport. However, it does not go to arrivals any longer. They pick and drop at departure terminals only.

We have been using this parking spot for our long term parking needs. If you reserve your spot online you get discount and get in and get out of the parking structure becomes easier. Their online site can be more user friendly but it is a workable interface.

You get a scan code and use that code during your entrance and exit to the parking structure. The space between the cars are reasonable and there is a special driver that prevents your car get scratched.

The shuttle is in first floor and runs frequently to the airport. However, it does not go to arrivals any longer. They pick and drop at departure terminals only.

Valet parking was great - smooth and quick - on the return texted and was picked up within 15 mins plus driver also called in my ticket number so when I arrived car was there waiting a few feet away - I have seen a bunch of negative reviews so just thought I would balance them with mine because everything was smooth, courteous and quick.

We prepaid online for the valet option. When we got their, the barcode would not work. We ended up having to get another ticket. The shuttle was nice and clean, and they have a nice coffee maker. The morning staff was nice. When we returned, our car was not in the valet area. An attendant asked for our ticket number and went back to find our car. He came back much later and asked if we prepaid. I told him yes and he went back for the car again. I went into the office to make sure we were not being double charged and to get a working bar ode to get out. There were a few people ahead of me and they all had complaints for various reasons. While I was in line, our car pulled up. There were about 4 attendants standing around in the valet area. My wife went out to put our luggage in the trunk while I spoke to the desk. The attendants all watched her put the luggage in the car and did not offer to help. As soon as I walked out, one them walked up to open my door hoping for tip. My wife told me that she did all the work. It was a real unorganized messed when we were there. We try a different place next time.

Large safe multi level drop off car park easy to enter & exit.

Best place to leave your car in Los Angeles. It's safe and secure and reasonably priced

Another job interview. A Great establishment for all your shuttle missions.

Terrible. I waited over 30 minutes and saw about 10 The Parking Spot shuttles stop by (not exaggerating), but no Wally Park. Honestly, multiples of almost every other parking lot shuttle even...



Then, I talked to the manager and it just got more embarrassing for them. His main excuse was traffic. Then said i was the first complaint tonight. He even mentioned having a log and implied the shuttles were stopping more frequently than I claimed. I guess I need new glasses?



Check out the yelp reviews. I’m definitely not the first complaint. There’s a clear theme.

I have used lots of parking places and Wally is definitely legit.

-The location is easy and simple to use.

-Valet is located right at the entrance.

-The vans are new and clean.

-The car wash was excellent.

-Good Value.



Highly recommended!

Getting to this location not difficult. Park my car and pick up very quick. My issue after I landed from my return flight waited almost a half hour for the van pickup. Prior visit almost 40 minutes. Will now look at other locations as I noted the competition had a number of vans that went by me 3 or more times while I waited for my pickup.

It was a fine experience. Easy to find - unlike actual LAX parking. There were plenty of open parking spots. $19/day. The shuttle service to the airport was fast. When we got home, it took a long time for a shuttle to get to us. We ended up calling because we had seen literally every other shuttle and the spots shuttle 3 times. They did finally show up. Also, this is not the same shuttle as the Wally park shuttle - a little misleading when waiting for shuttles. Overall, not bad.

Great experience!

Shuttle is great and very fast!

They offer free coffee and water and maybe more!

Thanks for everything!

Great experience!

Shuttle is great and very fast!

They offer free coffee and water and maybe more!

Thanks for everything!

I like the fact that there are padded barriers between each parking space to help prevent door dings and their shuttle runs often. It's best to book online in advance for a better deal, otherwise it can get pricey. Still not a great deal but better than no booking prices.

My new LAX valet parking. It's out of main parking areas. Excellent service and saved us for spring break week because all other lots were full without reservation.

Reserved a spot, but never used it. 4 phone calls and 3 emails later, complete with proof of parking elsewhere for the exact time period I was charged, and I still have not been reimbursed for this. Why they would pre-charge I have no idea. Use the ParkingSpot. They do not charge until you check out. EXTREMELY upset with the time and effort I've spent trying to work with this company for no resolution. I want my $ back.

Valet parked and informed them my arrival date back and I needed my car charged. Fast forward, its 4 am the day of arrival and I check my car app....my car hasn't been charged. I have 80 miles on reserve and need the full 250 miles battery charged to get home. At 17mi/hr. charging capability it wasnt going to cut it, my vehicle will not be fully charged upon arrival. I called at 4am to let them know my car needs charging and their response is, "your car has been charged." .....No it hasn't my app says otherwise. Needless to say I arrived and complained to Mayra, whom apologized, told me the manager will be contacting me. That never happened to date. I had to go to a supercharger, a total inconvenience. I hope management reads this. My arrival date was April 29, 2018.



Model X

I like the fact that there are padded barriers between each parking space to help prevent door dings and there shuttle runs often. It's best to book online in advance for a better deal, otherwise it can get pricey.

BAD MANAGEMENT!!! I had a number of problems at this parking lot. I finally found a manager who was willing to do something about it but he's no longer there. There's no way to call and talk to anyone if you have a problem. They don't answer their phone and they don't reply to voicemails, EVER! There's no way to email anyone and have them answer. They have never responded to an email . Feel free to send an email but no one will answer. I sent several. One time I showed up with a prepaid non-refundable reservation and they told me they didn't have any parking spots and I would have to come back later when they did. This is an airport parking lot and typically people parking in airport parking lots don't have time to "come back later". I finally quit parking here and I park at another lot and pay more because I get reasonable service there and am treated reasonably. This place has a nasty habit of overbooking the reservations and then double parking all over the lot. It's significantly increases your chances of having your car damaged. And with the way they've treated me so far I seriously doubt they're going to help you then. You spend a lot of money on your car I'd recommend parking it somewhere else.