Sonesta Los Angeles Airport (LAX)

i stayed there this past weekend. room service was great. everyone was so nice and attended to my needs. the hotel is very popular and everyone is super nice and sweet. everything is close by and i just loved my stay ! will go back there again .

Cheaper than other hotel but it has same good quality room and service as other good hotels. Good hotel to stay. Seems Many people don’t know this hotel because its gate not face to the street. And it has fewer advertisements on websites. A very good thing is this hotel offer free shuttle to airport every 20 minutes. Parking fee is around 25 dollars either choose valet parking or public parking building across the road.

Awesome hotel. One of the best I've ever been to. The service is top notch. The rooms are very nice with all you could ask for. The food in their restaurant is awesome with reasonable prices. And your just a rocks throw away from LAX.

I will be recommending this hotel to all my friends and family without question!

I came here for the weekend with my boyfriend and son. Our experience was good. The food inside the restaurant was delicious and service was good. Everything seemed clean for the most part. Anytime we needed anything we got it fast. Price and deposit and parking seemed fairly priced.

Had a pleasant stay on the 15th floor overlooking the city lights. Self parking is $40, add another $50 for valet service. Great location, 20 minute drive to the beach if you have the time.

Not sure what was going on in my room. It was room 946. All night there is this sound like something is humming or buzzing. Besides that the service was fantastic. Parking is easy and close to airport. Clean rooms and comfy beds. Nice showers

It's tough to rate hotels during Covid since most of their appealing features and amenities have been suspended. However, my room was nice, the mattress was comfortable, the linens were decent, but the bath towels were a bit threadbare. The staff at the front desk were friendly and helpful.

We were very surprised at how great this hotel was. We stayed here for 1 night at the end of our USA holiday. We were very grateful we got to check in early for a small fee. The room was massive! And really clean. The beds were the best part. We had the best sleep! I’m still thinking about that bed!

There was breakfast and great coffee down stairs in the mornings, which was really convenient and really yummy.

We will definitely choose to stay here again if we ever find ourselves near LAX again.

Delta booked us a room here after we missed a connection to Auckland. The free shuttle met us outside the airport less than 5 minutes after we stepped out to catch it. The driver was lovely and very helpful (even at 1 a.m.). Check-in went smoothly, and the woman we had at the desk was wonderful. Very professional and courteous. I did not like hearing that each guest had to pay a large deposit per night to stay here. We overheard one guy being asked to pay $600 as a deposit. Maybe I just don't get out much (especially not in LA), but that seemed excessive to me for staying at a pretty basic airport hotel. Room was okay. Bed was comfortable, but the air conditioning wasn't on when we arrived. It was HOT and felt stale. I get that vacant rooms don't need to be cooled, but a 10th floor room in California can get real hot without any AC. It didn't take too long with the noisy, outdated AC unit on to cool the room down, but we were pretty uncomfortable and sweaty for an hour. This probably wouldn't have bothered me as much if we hadn't spent 8 hours on a hot airplane before arriving at LAX.

Overall, the service was outstanding, and we got some much-needed rest. I'd call that success.

For the price and location, this is a solid option. It's affordable for LA, very clean, and there is a (single) 24hr shuttle bus that runs between the hotel and airport (so be waiting early and add time to your itinerary). Service can be slow, but people were friendly and professional. And if you're seeking one, there is one single microwave by the 6th floor ice machine. But don't bother calling them - no one answers room phones or outside calls.

It felt like home from the moment we were checking in, to the moment we checked out. The warm welcome and blessed assistance from the staff member, Bernadette, kicked off our stay to an amazing start, The room service was good, the location is very convenient. I feel that the hotel should have complementary parking, other than that, this is the place you want to stay.

It's probably a 4.5. it's convenient by airport. There is shuttle from and to airport. There are car rentals within walking distance.



Cleaning crew kept the place in shape. Room was spacious and view of the airport, get the side without the airplane view for less noise.



Room rate might have surcharge not clearly defined on travel websites ...like airline baggage fee :(. Overall, i enjoyed the weekend layover.

Reasonable priced hotel for Los Angeles. Nice hotel staff. It would have been a 5 except for some deferred maintenance (we told them and they said maintenance would fix it) and not enough room on the shuttle bus in the morning. They need to hire nicer drivers. We would stay there again.

We stayed here for 1 night after attending my cousin's wedding. It's located near LAX Airport and they offer complimentary shuttle services to LAX between 20-30 mins, 24/7. Check in was quick. When we checked out and advised the receptionist that the housekeeping was trying to get in to our room at 9am without knocking. She apologized and waived the destination charge.

This 5 Star rating is for SANDY!!!!!! She was absolutely amazing! Kind, empathetic, simply AWESOME! I accidentally booked the incorrect date and Sandy listened and helped my family and I out tremendously!!! She went ABOVE and BEYOND! We need more REAL human beings like Sandy in this world! She deserved a high-paid raise/promotion for the level of EXCELLENT service that she has provided us!!!! I will go back only because of her!!!!

This hotel was included in a business trip for work. We stayed the night between a 2 day conference at the Museum of Tolerance. The group had reserved space for dinner. The pizza was amazing! Others enjoyed their dinner of other food options. The room was nice. The amenities within the room like a fridge and the soaps (refillable bottles in the shower). The cafe in the lobby area provided a satisfactory breakfast. The elevators came when called without delay, even during busy times.

It's a great hotel to spend 2 days trip with your friends. We had a lot of fun there. The rooms were bright and well organised. The staff were also nice and friendly. And the service was really great. Our stay there was fun and comfortable.

This was very nice and clean. The only thing I didn’t like was I had to get room service due to delayed flight and arrival issues and couldn’t just go get what I wanted. Of course a salad was $13!!!! Otherwise it was perfect. Cold a/c, soft bed and clean. Would definitely revisit.

Clean, comfortable bed, nice pillows and towels. Not the best view of the airport, but we didn't care about that. We were exhausted from our travels and just needed a good night sleep. You can hear the planes taking of and landing a little, but we still had a great night of sleep here! Wish we could take this bed home with us.

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Booked last minute due to having a 5 hour delay in Tucson. Staff were very helpful with all of my questions. Very awesome experience overall. Note: they do have a 200$ security deposit that gets refunded to you after you check out.

Flew from Atlanta to LA for a quick stop before heading out to Tokyo. It was just two days or so, and this place did the job. Wasn’t great nor was it the worst. Beds and bathroom felt clean. Gym was open and spacious enough for a good amount of people to be in there. The lobby was big and tall. Elevators were kind of slow. We would queue up with maybe two other people, but because it would take long, soon there was a whole crowd waiting. Free shuttle to and from airport so that is always appreciated. Overall, it was good.

Shuttle was hard to find, they need to tell customers to go down to Terminal 1 and go to the pickup spot after the Southwest drop off area. Once I found it, it was quick and driver was friendly.



Room wasn’t anything special but it got us by. Nothing terrible, just very basic.



For the bad reviews complaining of “extra fees”, those were not kept secret. It was clear on my reservations for the destination fees and also parking fees were additional. There’s also a huge sign in front of the parking that states the parking is an additional fee that is not included so everyone please just read your booking information before completing the reservation. I booked with Hotwire and it was up front before we got assigned the hotel.



I also noticed people complained about the credit card incidental hold but that’s a very common practice for hotels.

The hotel was nice and clean. The customer service was great. There were several food and drink options within the vicinity of the hotel and its lobby. It was quiet for being next to LAX - rarely heard the planes takeoff or land. Be ready for extra charges like for parking. Overall, it was a nice hotel.

Stayed 11/30/21. I arrived at 11am yet they were nice enough to let me check in within about an hour.



I picked hotel because I wanted to be close to the airport but still have a shuttle. I usually would not stay at a hotel this nice but when I weighed the pros and cons of staying out further at more questionable hotels for cheap but paying for a ride, Sonesta just seemed more practical for a few more dollars.



The room had everything and was up to date. No type of free breakfast I don't think...I left very early...shuttle service was great and it's like 5-10 min drive to airport...

I can't say enough positive things about our stay! We stayed three nights and had an amazing experience. Everything was extremely clean and convenient. Staff were amazing, helpful and friendly. We used the complimentary car a couple times and my son said he felt like a celebrity. Great room, pool, gym, lobby and restaurants. We would definitely stay again if we are in LA perfect location with access to anywhere in LA.

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i stayed there this past weekend. room service was great. everyone was so nice and attended to my needs. the hotel is very popular and everyone is super nice and sweet. everything is close by and i just loved my stay ! will go back there again .

Poor signage to find hotel. Drove around 3 times. Very nice people working there. Room older but bed was delicious. Quiet with nice view if planes. Great coffee bar in lobby.

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clean rooms great staff. i recommend them to everyone of all ages. I will definitely be returning for another visit. It makes it much easier to travel with a great staff. facility deserves an A rating.

Went to Noe at the Sonesta Los Angeles Airport for drinks...it is beautiful inside with gorgeous views of Downtown. The place is dimly lit with indoor fire pits and the servers are nice...this is a nice bar to have drinks after work (if you work downtown) or a nice place to meet up with friends for a drink. It is pretty busy on a Friday fyi, there is some street metered parking but it is very limited, your best bet is to park in one of the underground lots, i paid 7.00 next door to the hotel.

First things first, you'll notice a stellar lobby. I don't usually spend lots of time in lobbies, but this one begged me to enter and stay a while. Relax on the couch, sit by the cozy fireplace. It was stylish and comfortable, and I spent plenty of time on those chairs by the elevator.

Hotel is absolutely stunning both inside and out. The coffee shop definitely had to be my favorite of everything, and everyone was so friendly and helpful. Wendy at front desk helped me a ton with my stay, from reserving my room to making sure i received everything I needed. She was an absolute charm to speak and work with, and the hotel is very lucky to have her. Thank you for making my stay here a memorable one, Wendy!!

Excellent, as always! I can never fail to tell all of my coworkers and family about this fantastic hotel. I am very pleased and impressed with their hospitality and outstanding manner. They never let me down despite my high hopes. The rooms were all spotless and well-kept. Thank you so much for such a great service. Highly suggested!

Great place for an overnight layover at LAX! Shuttle was convenient, hotel was very nice and service was AMAZING the bell hop and shuttle drivers were so helpful! No microwaves in room, but there is one on the sixth floor in the ice and vending area. Food at the restaurant Cafe is pretty expensive, but what do you expect in LA right? Shuttle bus gets pretty full so plan ahead to be early it might take two trips before you can fit

I had an excellent stay - was allowed to check in a bit early, offered a late checkout, and was more impressed with the amenities and facility than one of the legacy hotels down the street where I have previously stayed. Staff was very helpful and friendly. Parking is expensive at all of these LAX area hotels, that's not a Sonesta thing. I didn't park a car but I noticed there is free street parking if you look for it.

I have stayed here several times and love the shuttle service and how easy it is to get to. Keep in mind it's a longer trip back to the airport if you are at Terminal 7 and you are in a hurry. The Hotel is usually pretty reasonably priced and the rooms are clean. Food in restaurants is WAY overpriced but they have a coffee shop you can grab and go from. This place is my go to if I end up in LA and have to fly out early.

Unexpectedly stayed one night due to interrupted flight, arranged by Delta airlines.



Room and facilities were not brand new, somewhat nostalgic, yet very well maintained and cleaned.



Kudos to the front desk service, as she helped me checking and fixing my ever first handwriting USPS parcel, just before departure.

(USPS online does not approve foreign credit card thus preferred label printing was impossible, and office hours was past)



While higher-end hotels have housekeeper to get rid of all hassles, Sonesta LAX staffs did their best to achieve the same goal, again in a nostalgic, heart warming way.



It was a nice stay.

A well located stay for a reasonable price. The rooms are quite well equipped and the service is pretty good too. There is a mouldy smell around the lobby which maybe due to the age of the building, but that would be a noteworthy change to make in the future. Another area that could be improved is the speed of service for check in and room service.

I’ve stayed here twice during two different moves. I came back because the staff is really great. Wendy, Sonia and Gilbert at the front desk have been exceptionally helpful. The bed is super comfy, the rooms are a bit dated but I like giving service to a company where I know I’m taken care of. I’ve had a several meals from the restaurant here that were good as well. Overall I’m always happy that I came here. Stayed originally next door at the Sheraton but the staff was not friendly at all and the food in the restaurant not great which was why I came to Sonesta. Glad I did. The energy here is way better and more welcoming.

Very attentive and friendly staff! Valet available or self park in the garage nearby. Beautiful lobby. Plenty of comfortable seating throughout. A grill selling specialty coffees, pizza baked goods and other food , is in the lobby. Pretty pricey, so be prepared.

A sushi restaurant on premises also although we didn't visit it. A well stocked Gift Shop is also Lobby adjacent. Our room,a king, is very roomy! Plenty of lighting, outlets, usb ports. Comfortable bed with huge, dense pillows. Excellent views of the planes landing and take off out the huge window. We are absolutely pleased with our stay and highly recommend.

Great option for a 1 night stay, I’m not sure I would recommend it for longer than that. The staff is SO friendly and kind. The shuttle service is so convenient and the driver was very kind as well. It’s obviously literally right next to the airport and busy streets so be prepared to hear loud planes and honking and sirens. The hotel itself is obviously very busy as well so if you have someone in the room next to you, that will be added noise. The room was very clean. The mattress was pretty springy but nothing horrible for 1 night. All in all I would recommend staying here if you are flying in or out of lax!

Really great hotel for the price! The check-in desk and concierge were super helpful and friendly. They offer room service and it was delivered within 30 minutes and was delicious. I will definitely come back!!

Great staff, rooms, and parking (parking - it's LA, it's never cheap).



Worked for a few hours in their well equiped lobby.



Their long term parking was $22/day billed to the room in advance. Good spaces in the garage. Easy in and out.



Airport shuttle in and out was very good, and runs often.



We will stay here again.

Make sure to use ʜᴏᴛᴇʟʙᴜʟʟʏ .ᴄᴏᴍ when booking your resort. This site will compare thousands of booking web sites and normally will have rooms much cheaper than others! Thank me later on! This resort is one of my favorites in this area. I've been staying here for a long time. If you decide to stay here you for sure won't be let down.



Excellent, as always! I can never fail to tell all of my coworkers and family about this fantastic hotel. I am very pleased and impressed with their hospitality and outstanding manner. They never let me down despite my high hopes. The rooms were all spotless and well-kept. Thank you so much for such a great service. Highly suggested!

Let’s just say our stay was amazing! We had a terrible day because our flight was canceled and we just wanted to get home. So the airline booked our hotel and this hotel accommodated us so well. The restaurant was AMAZING. We had steak and it was top notch! And don’t let me get started about the service - the bartenders and waiters were so great. Checked on us made sure everything was great and made our drinks just how we like it. Not to mention, we forgot tooth paste at our old hotel, and called the front desk to see if we can purchase and they said it’s free and they sent someone up to our room to bring it to us. I have never had such amazing service at a hotel before and this one was lovely!!!!

The service was very professional and welcoming. I've never seen a hotel that let's you check-in and get your room prior to 3 pm. They allowed us to get our room at 12 pm which was really nice since we were exhausted from our early flight. The rooms aren't luxurious or modern, and it smelled weird. We enjoyed the little snack bar they have in their lobby. Everything was overpriced, but I guess that's a reflection on everything in California. The great thing about this hotel was the location being so close to the Sofi Stadium and the airport. Overall, we had a good stay.

Everything was wonderful. The staff were professional and friendly, the restaurants were lovely, and the food was delicious. The room was clean, even behind the bed (I checked). I saw no bugs in the room. The only thing missing in the room was a microwave and maybe better water pressure. But those are personal preferences. The deposit was returned promptly two days after checkout. I will stay here again. In July of 23, I stayed at the Sheraton Grand in downtown LA. We paid almost almost 2.5x more, and our souvenirs were taken from our room, and the hotel offered us nothing. It's their right. But it's my right to spend my hard-earned money elsewhere, and I'm glad I did; as a guest at the hotel, valet was spot on for us.

Go see Tahiti, and Jesus. There welcoming people who do a great job to make sure your feelings are understood and welcomed.the rooms are clean and comfortable. They have a shuttle that picks up their guests from the airport and brings them to the hotel. I enjoyed every moment of it.

My hubby and I checked in with his service dog. Lorena was so professional, courteous and kind...these days to have such fabulous customer service with a smile is such a welcomed pleasure.



I don't know them by name but the valets and managers were awesome also. Thanks for a fabulous stay. Our new favorite hotel each time we come to LA.



BTW there is a review left by a John someone who booked with Expedia and couldn't get a refund, he's saying leaches are at the hotel. If he paid for an empty room he didn't stay in, how can he say that there are leaches in the room...BOLD FACE LIAR!!



Great place. We can't wait to come back.



Sonesta Pass #108263684

This place had a lot of pros and cons. On the pro side it still had the airport shuttle and many of the other hotels did not. Also when my flight was suddenly changed as I was getting ready to walk out the door to go to the airport, the hotel gave me a late check-out time allowing me to stay until it was time for me to leave. On the negative side the advertisement indicated that there would be free breakfast which I take into account when booking in the overall cost. This hotel no longer has free breakfast and the breakfast is fairly expensive around $20. Also the bed was not very comfortable and there was absolutely no hot water in the morning. The top two things I take into account when looking for a hotel are a comfortable bed and a hot shower. I gave this hotel 4 stars because of the fact that they extended my time and the staff were very friendly and helpful and I greatly appreciated that. It really outweighed all of the other negatives.

Great location, Great front desk and housekeeping service. The hotel windows are never cleaned (my second time staying here)and be sure to check the salads sold from the deli. My salad had Swiss cheese in it that had dried out so much that it was actually crunchy.



I attempted to use Room service for dinner delivery but my call went unanswered.

The shuttle to and from LAX is amazing. A shout to the shuttle drivers!

Make sure to use HotelBolly.ᴄᴏᴍ when booking any hotel. This web site will compare thousands of hotel sites and typically will have rooms much cheaper compared to others! Thank me later on! This resort is one of my favorites in the area. I've been staying here for a long time. If you decide to stay here you definitely won't be disappointed.



Awesome hotel. One of the best I've ever been to. The service is top notch. The rooms are very nice with all you could ask for. The food in their restaurant is awesome with reasonable prices. And your just a rocks throw away from LAX.

My daughter and granddaughter were leaving on an early flight, so we made reservations.



It turned out to be the perfect place for us. Attention was paid to safety, masks, only your own bubble in the elevator etc.



The restaurant was opened and social distance. Staff was terrific and you could tell their pride working there.



Definitely would go back again.

Simple, but nicely decorated room. I like the auto-on bathroom light. I don't know if I could've adjusted the time, but the light remained on longer than my liking. The ability to turn the headboard light off and on should be on both sides of the bed.

I missed my flight to Hawaii, so I really needed “good” customer service. The employees here did not disappoint. The shuttle operator, driver, check-in clerk and the Server at the restaurant were all great. “Thank You” for being awesome at your jobs! FYI- the shuttle service is 24 hours. That was very helpful because for me bc I had to be at the airport early.

I'll say that staff was very sweet and helpful. I dislike the extra fees of parking and resort tax - especially after spending $175 to $200 a night on the room. That's ridiculous and shouldn't be aloud. I was also annoyed that after paying these astronomical prices - the pool wasn't heated as advertised. Meanwhile, the neighbors were downright awful.

We had another wonderful visit to this hotel this time with a full park view. Thank you for the upgrade! We love staying here whenever we come to have a vacation. It is a perfect location for us. Near museums and everything we want to do is within walking distance. We will come back and recommend the hotel to my friends and family.

Perfectly spacious rooms, well maintained and spotless. What more could you ask for when it's just a bit more than $100 in a city as expensive as LA? Apparently there's a heated pool and a gym too. Free airport shuttle every 20 minutes. Good coffee in the room. Comfy bed. Seriously, this place is hands down the choice to make. The building itself is a bit old, but everything has been well renovated. Oh and the staff up front was nice too.

Highly recommend this place! Great location for coming in on a late flight into LAX. Fast airport shuttle. Excellent meals at the restaurant for breakfast. Super comfortable rooms. Nice seating area outside while waiting for shuttle back to airport.

Incredibly clean hotel. Great service with several dining choices. Close to the airport with easy shuttle services. My only issue would be, when traveling, it's all about a good night's sleep. The king bed in 1439 is a FIRM memory foam. The double beds we stayed in a week ago were pretty firm as well. If that's good for you this is a nice hotel. We thought the rates were really reasonable for Cali too.

Shuttle services to the airport. Staff is helpful. They do not have a hot tub so that was a bummer. Rooms stank of Marijuana so we requested a change which was done. Close to the airport. Not worth value for the money as breakfast was not included as well. Rooms had comfy beds. Water pressure is low in the taps and water wasn't that warm.