This was a great place! The 2 gentlemen that were there ((super early)) were so nice. The shuttle was clean (and warm). The GPS directions were right on. Also the lot itself and restrooms were clean!!
Returning, it only took the shuttle about 10 minutes to arrive to pick me up. The driver was really nice. When getting to the Lot (1), apparently my tire had a flat, I was impressed that they had an air compressor to put more air in it. The compressor wasn't working 100%, but they were able to get enough air in it for me to make it to the nearest gas station.
Thank you a great service Guys!!!
We are so pleased with the service this company provides. They are always friendly and professional. We parked our car at least 4 times there and did not have any problems so far. Last time that was less then a week ago they are even warmed up our car. It was so nice. Thank you so much for your reasonable prices and your business.
Everything went smoothly with parking and the shuttle between the lot and airport. The cost was very reasonable. The only thing I recommend is giving customers more information about contacting the lot for pickup. I needed to enter a 5 digit number, but my parking ticket only had 4 numbers. A shuttle was driving by and I was able to flag it down and get my ride. I would use this service again.
We recently left our car in this lot for a month after booking and paying online. The price was right and the service was excellent. This location is clean and secure. The ride to the airport is short and we did not have to wait for shuttles going or coming back. The staff was courteous and efficient. We will use this lot again for sure.
Best of the five I've used for SeaTac
Great place to bring your car. Easy sign-up, easy to pay, on-time service, easy drop-off at the airport, and easy pick-up. If it is your first time, look at the islands (1, 2, or 3) when you get dropped off. I had to walk a little further because I wasn't aware of the island locations my first time. I will know for the future. It was super easy once I saw it. Highly recommended!
I've used Park N Jet twice now to park my car for a couple weeks each time. I pay in advance, and the rates are the best around. The shuttle bus driver is safe and friendly, and I haven't had to wait more than a few minutes to be picked up on my return to SeaTac. Awesome service! I will definitely use them again.
I noticed a lot of reviews claiming rude staff but that was absolutely not my experience. Friendly and efficient staff who never even blinked at my heavy bags. Shuttles were fast and my car was exactly the way I left it. Considering the price is so much better than surrounding lots I’ll probably be coming back
Awesome service. I was very surprised by the service given the low cost. There was essentially no wait to get from the parking lot to the airport using the shuttle. Upon return, we called the number on our ticket and were promptly picked up by a shuttle already en route. Once we arrived back at the lot, our car was already out and ready to go. Very very impressed. Will definitely use again.
One of the worst experiences I ever had with a parking service. I had to wait for over half an hour in a Seattle cold winter night at 2:15am after 6 hours of flights on 1/5/2020 and that is while waiting in the open air for their driver to come pick us up. As it is obvious in the photo attached, I called 7 times in total, 5 of those I entered my information in their automated system to request a ride to the lot. When I failed to see any results I called their operator 2 times, in the first no one responded, and in the second call someone who was cranky picked up, and apparently he just woke up from sleep. He responded in the most unprofessional way, putting the blame on me for not calling them, while as it’s obvious in the attached photo I did it at least 5 times. I wouldn’t recommend this place even if it was the last place available for airport parking!
Very bad service.. The driver put us on the shuttle in the pitch black!! Then turned the light on after everyone was seated... He did not help load the bags either. There are a lot of shuttle lots to choose from.. We will pick another one next time. When we complained at the front desk that the driver had a bad attitude they said they get that a lot! Fire his butt!!
This place is awesome. Always use it and have never had any issues. Shuttle service is always quick to pick up and drop off and rates are very good
Excellent service, reliable shuttle, and excellent care of vehicles! I’ve been going to Park N Jet for years and have never had a problem.
Although the parking and pick up worked well, I was shocked to see that my car apparently had been driven about 120 miles during the ten days I left it there! I was able to verify this with photos of my trip set odometer before and after. I have registered a complaint with the local Better Business Bureau and am waiting for the company's response. I cannot recommend this lot and caution you to beware and be pro-active if you park there.
This place is horrible, fortunately I have only be burnt twice. I will never be back. Go somewhere safer
Prices were excellent as was service. Three only exception is they need more shuttles. The wait at SeaTac was fairly long. Almost every other parking lot had multiple shuttles pass by while waiting on the only one from Park network Lot 1.
Absolutely horrid service! Are you a passenger or freight service?! Will not be using your service ever again!
Several great experiences here but nothing beats the staff parking my car undercover because my electronic window broke as I drove onto the lot. Thank you so much!!! #seattlerains
shuttle bus driver was nice，but the staffs work inside of the office are so unprofessional and mean. I went to office to ask where was my car at. The guy just gave me the key and told me your car is outside the parking lot which it was raining. Definitely will not come back. Poor service.
When arriving the teller and driver were NOT friendly. I called to ask where the entrance was and the man said they had no spaces, when I said I had a reservation he hung up on me. Luckily I found the entrance. We had a 1yr old & 2yr old, carseats, stroller & many bags at 2am. They didnt help with getting luggage on the shuttle. My spouse and 2yr old were on the shuttle, before I could even get to the seat WHILE HOLDING A 1YR OLD the driver took off speeding causing me to almost fall holding him. He was going well over 80 to the airport and my kids were terrified. Basically threw us off the shuttle to get another family on.
When getting picked up, they grabbed so many people we had no room. Again, didnt help with bags besides throwing them all into a pile. I went with this garage because it came highly recommended. I will definitely not return ESPECIALLY from the 1st encounter.
Pricing was amazing for 2 weeks.
I'm used them twice so far. Super easy, really nice staff. I will continue to park here when I fly.
Would definitely recommend! At first I was worried about leaving my car there and getting damaged, but I’ve used them a couple of times now and nothing happened. It’s pretty cheap and easy to use. You do have to wait about 10-15 minutes for the shuttle to pick you up from the airport, but besides that, it’s easy to drop off and pick up your car.
Very good place to park while you fly out of sea tac. Drive in drop off you car keys and jump on to their shuttle to the airport. When you are heading back just give them a call from their phone in the pick up area. They will pick you up and take you back. They have coffee, hot chocolate and tea in the store for you.
I parked at Lot #1. We left the SUV here for 7 days. The staff here are the best, from the friendly front counter guy who checks you in (was also the same guy who checked us out), to the shuttle drivers and the phone guy who I called to arrange for a pickup at the airport.
Only bad thing was, the text option for pickup, it didn't work for me. You are required to enter a syntax that includes your ClaimID * Island * Minutes you will be on the Island for the pickup. It does NOT work, I tried 3 different variations following the example when I got an error message from the original text message I sent in. This was frustrating when you're doing this while at the baggage carousel at the airport. Call the number instead, you will be prompted to enter your Claim Number etc and proceed to the Island location pick up at the airport.
Aside from the text option that didn't work, our experience was great using this service. I would recommend this to family and friends.
So grateful for this place! My wife left her phone in the car and it was going to be a huge inconvenience to not have it on our trip but this place went out to our car and had the phone on the next shuttle all with less then 45 minutes until our plane left! So thankful! We always use this place when we fly as it is affordable and super convenient to valet your car and to have it waiting for you when you come back is great! Thank you so much for your great service!
The price was appealing for the long trip I was on but for my routine 3-5 day trips I will use the normal terminal parking. The trip to get dropped off at the terminal took about 25-30 min from parking to bag check. You need to factor in the traffic but not horrible. I am normally a person who can walk from terminal parking in about 5 min to bag check so a bit longer.
For the cost savings on a 20 day trip it was a no brainier but will probably only use it for long trips.
The basis for 3 stars was because of the added time to get to the terminal. If you don't mind the extra time, then from a customer service perspective they were 4-5 stars.