Look at the most recent reviews---going downhill? I've parked here half a dozen times, pretty good most of the time. First thing I notice is they mess with your car seat (to move it a few hundred feet). Also, I have a monitor on my car as I'm trying to get a discount on my car insurance. It detects quick acceleration or deceleration (braking) and dings you for those rapid (dangerous/bad driving) accelerations. When I parked it at Extra Car I had exactly 0 events, but when I picked it up I had a total of 6!! This docked my estimated discount by 35%!! I didn't know they were driving our cars around like go-carts. I'm pretty disappointed to know this, and I'll be getting a smaller auto insurance discount to boot. Thanks Extra Car :(
Parked with this place forever, cheap and safe. And when I did have a problem that they weren't responsible for, they worked hard to fix it to both our satisfaction. I will be a long time customer for sure.
Staff was nice and explained things well. By the time I paid for our time my bags were loaded and the shuttle was waiting. Was disappointed when I came back and our car had a handful of scratches on the driver door. Won't park here again
This was my go-to place for YEARS! This last visit they stole items from my car. I reported IMMEDIATELY and almost a month later I am still waiting for a call or email back. I will NEVER be back. Now I see other reviews and know I am not the only one. I can't believe they steal from your car. I used them 6 times a year. I don't know what happened! BEWARE!!!!
I parked there and my car got an extra 7 miles on it. They also sprayed something on my rear view mirror and rear window. I never consented to have them drive my car. They were good with shuttle and also price, but now I know why the price is low.