I have left car here several times and have always noticed everything moved in my car. So last time I left it I checked my miles and when I returned there was an additional 7 miles on my car. Outrageous what are they doing??? Never park here
It was cheapish and they did a Groupon, but the shuttle kept driving by even after I called again confirming the pick up area. It’s fair and worth the price but I’m going to either pay an Uber and skip the parking or just pay extra and go with master lot. I had no problems with them. I had to catch an Uber to Extra park since I was waiting for almost an hour watching their shuttles drive by.
Look at the most recent reviews---going downhill? I've parked here half a dozen times, pretty good most of the time. First thing I notice is they mess with your car seat (to move it a few hundred feet). Also, I have a monitor on my car as I'm trying to get a discount on my car insurance. It detects quick acceleration or deceleration (braking) and dings you for those rapid (dangerous/bad driving) accelerations. When I parked it at Extra Car I had exactly 0 events, but when I picked it up I had a total of 6!! This docked my estimated discount by 35%!! I didn't know they were driving our cars around like go-carts. I'm pretty disappointed to know this, and I'll be getting a smaller auto insurance discount to boot. Thanks Extra Car :(
Parked with this place forever, cheap and safe. And when I did have a problem that they weren't responsible for, they worked hard to fix it to both our satisfaction. I will be a long time customer for sure.
Staff was nice and explained things well. By the time I paid for our time my bags were loaded and the shuttle was waiting. Was disappointed when I came back and our car had a handful of scratches on the driver door. Won't park here again
This was my go-to place for YEARS! This last visit they stole items from my car. I reported IMMEDIATELY and almost a month later I am still waiting for a call or email back. I will NEVER be back. Now I see other reviews and know I am not the only one. I can't believe they steal from your car. I used them 6 times a year. I don't know what happened! BEWARE!!!!
I parked there and my car got an extra 7 miles on it. They also sprayed something on my rear view mirror and rear window. I never consented to have them drive my car. They were good with shuttle and also price, but now I know why the price is low.