The amount quoted online is not what you pay. As soon as you scan to leave, it gives you the “new adjusted parking”. No one is onsite, no one responds to the “help” button on the kiosk and no one answers the phone. You have no choice but to pay. Their price is the lowest online but in reality you will pay more than the other lots. I fly every single week for work. I decided to try them out because of the location and the fact that they are less than the other places. They scammed my out of an extra $15.00 bucks. I guess that Few extra bucks is worth more than gaining a new repeat customer. Needless to say I will not be back.
DO NOT PARK HERE!!
It’s a scam!!! We parked here for 2 week. When we arrived there was no one to take us to airport or person to help us. On the website it said 24 hour shuttle... well it’s a lie... when we arrived the barcode we got on the e-mail didn’t work. So they charged us again for 2 week even we payed for it when we booked 2 weeks ago.
They have fees that were not cleared, living wage surcharge and airport access, and charged me for 4 days when I parked 3 days and seven hours. Customer agent just said that’s final, no remedy or offer some compromise, I will not take my business there again.
Horrible experience. I pre paid for parking and upon leaving the parking lot was told I needed to pay additional $22. They couldn’t explain why I needed to pay more, I arrived on time as agreed. They wouldn’t allow me to leave the parking lot until I paid the $22. The company told me to pay it so I could leave and they would give me a refund once I showed them my receipt. I emailed a copy of my receipt to the company and they said all they could do was give me a $22 credit for future parking. They basically had me detained at their parking facility until I gave them money for a reason they couldn’t even explain. I would never ever use this parking again.
Great experience. Book online for the lower price, drive up price is more expensive. Also, when booking online make sure your pick up time is when you will get your car not when you land. I recommend Jiffy, and will use them again.
Great experience, zero issues, will be using again on our next trip. Booked ahead online at $7.95 per day. Downloaded the app and used to it scan in and out of the lot. The shuttle met us at our car at 4:15 AM upon arrival. When we returned, I requested the shuttle through the app and it was at the airport in 5 minutes. Easy and quick service!
Wow. What a disappointment.
We were told it would cost $7.95 per day but when we returned it came out to $15 a day with bait-and-switch pricing, mysterious options charge, ridiculous expensive taxes but that's probably not their fault.
Should have taken Uber
I’ve parked here a couple times with no complaints but today I showed up at the shuttle pickup spot at the airport at 3:05 am and didn’t get a shuttle until 3:45. Tried called the phone number provided but didn’t get anywhere. You get what you pay.
Don't use this lot. I have been a long time user of jiffy parking the experience this time around was the worse. I will be using a safer lot. Trust a long time user. Don't use this lot.
DO NOT park here. We paid in full online and they wouldn’t let us leave without charging additional. We got to our car only 10 minutes after the published time (we waited 10 minutes for the shuttle) and when we scanned our voucher it said we owed $16. We had to wait an additional 15 minutes explaining everything to the guy in the booth, and re-explaining to some lady on the phone. They ended up charging us $3 on top of what we already paid online. I recommend any of the other parking places instead, we won’t be back
Had a really good experience parking here and taking a speedy shuttle to the airport. The driver on our way back dropped us off right by our car’s parking spot, so very nice of him. Very attentive and kind staff! The shuttles come about every 15 minutes or so.
This will probably sound really cheesy, but everyone here is super helpful and friendly, paying was simple and straightforward, and overall my experience was really great. I had a last minute trip and couldn't find someone to take me to the airport and I was definitely worried, but everything turned out perfectly. The shuttle is constantly driving so I had almost no wait at all. I'll definitely stop here again if I need to park overnight.
Prompt, courteous driver. Van was clean, and comfortable. Lot is well-lit, and easy to navigate. Jiffy Park stands above the rest. On your next trip out of Seattle, I recommend storing your vehicle with them.
Great service and very affordable! It made our trip really easy and worry free. Nice people and very helpful.
I have used Jiffy parking since they opened (I used thrifty parking before the location became Jiffy) and have always been very pleased. The app works pretty well and I love how easy it is to reserve, park, and get to/from the airport. I never worry about my car safety and love that there is ALWAYS someone there working. The cost is also realistic and very competitive considering the quality of service and other costs nearby. The parking lot is also pretty well lit so even in the dark I feel safe.
False/misleading pricing. I parked for 2 days & 2 hrs and when I tried to exit the cost was over $63. The lady on the intercom said pricing had just gone up & that they put up a sign on the entrance kiosk. Unfortunately that sign wasn't there when I parked 2 days before. She said it was because of taxes and fees and I would have to pay the full amount or leave my car there. A driver gave me a number for the manager who said it was my fault for not knowing about the fees. I will never park there again and will share my disappointment everywhere I can.
Signs post $7.95 a day, they charged us $15 a day but it was so late in the evening that we just wanted to get on the road so we paid it. They have shuttles to and from the airport every 15min i think it was. Awesome place to park to get to the airport.
Read some of the recent bad reviews, but decided to give them a try anyway based on pricing, rewards program, and parking layout. We had a very pleasant experience. I was a bit worried about pick up as our flight got in at 11:30pm, but we didn't even have to call for a shuttle. One was pulling up just as we got to the courtesy phone. We were back to our car and on the road by 11:55. We'll definitely be back for our next trip!
First time using Jiffy and needed assistance when I first arrived, but no one was around. I called the number in my reservation but I could only leave a message (WHICH NO ONE RETURNED). Same thing when I returned to pick up my car. I needed help with my ticket. The automated announcement at the gate said to press the Help button but no one answered the call for help. So I called the number I had in my reservation and of course, no one picked up. I left a message and no one returned my call (AGAIN). I'll never be back.
Friendly staff but shuttle only runs about 15 minutes. Waited at airport while I saw other shuttles multiple times until mine finally showed up. I called their number on multiple occasions on different days of my trip and not once did anyone answer the phone
Just picked my car up from Jiffy and had a great experience. This was the first time my fiancé and I used a self park service or anything like this, but it was really efficient and the employees we interacted with (shuttle drivers) were all friendly.
When you pull in you get a ticket and find your own spot, their shuttle service will find you right away and help you with your bags both getting in the shuttle and out of the shuttle when arriving at the airport. They make sure to give you a ticket with your parking spot on it.
When we got back from our trip (practically midnight), we waited by one of the pick up locations for the shuttle. They were timely and again helped with our bags of course. The driver drove right to our car again.
Both shuttle drivers were helpful, friendly, and joked a little with us. Also should mention these were at times of the day I would even be grumpy about it. Only small issue is that when calling around midnight, neither my fiancé or I was able to get a hold of someone.
As soon as I parked the van was right behind my car waiting for me . The driver even helped me with my luggage although it was raining really hard. I was dropped off near the American airline counter. The driver also told me where to go once he dropped me off.
Overall, great service!!! I will be back.
Very good service! We use them whenever we go out of town. Lit is in good location to the airport.
Was exactly what i paid for! Who can say that? We parked our car at 130am in the rain (imagine that in Washington) as soon as i took our luggage out of the car the shuttle was pulled up right behind me! He loaded my bags and we drove a 5 min ride to the airport.
On the trip home as soon as we arrived to the shuttle service area a jiffy shuttle was just pulling in the driver quickly grabbed our backs and 5 min later we were dropped off at our car!
Easy peasy! So friendly helpful! I will ALWAYS use Jiffy park for my travel parking needs!!
This is my first 5 🌟 I have ever given. I needed extended stay in very short notice. Extended stay ended up being nearly six months. I was outside the country with no access to phone or Internet.( I have an unusual job) I feared my vehicle would be gone when I returned. It was there. Your vehicle is safe with these people. It might be covered in leaves... But it will be safe.
Best place ever to store your vehicle.
Friendly staff, Fast service, Pick up every 15 minutes and good cost. Close to the airport ..Your car key keep yourself.. Parked 1 weeks that I paid only $68 prepaid by online. Drop your parking lot too...Best service ever