I was pretty nervous to use them given the other reviews but all went well, really smoothly actually! The barcode scanner acted up for a minute or 2 on entry but thats it, and the exit scan went perfectly, no extra charges. The shuttle happened to be there right when we arrived to the lot and when we arrived to the airport so no wait. The staff was nice in the interactions we had. So all in all great price for the service. We didn't have any damage or break in and the other cars in the lot also looked just fine.
Not that bad. I am scared by some comments, but find it is OK, and better than another one I used. Entrance easy, toughness. The back shuttle needs 30 minutes wait. But you can walk to the lot if you want. Not that bad.
I cannot recommend this place enough. I don’t know if I caught them on better days, or they’ve changed since they’re lower reviews. I booked on a third party, and this lot had amazing reviews there. After 2 other failed attempts at 2 am to find a lot that would actually answer, I went with a slightly more expensive option and I would do it again. I was an absolute mess, and when I ended up at the wrong lot, the person at their office helped me get to the right one. He guided me where to park on the phone once I was there, and even ran out to help me with my bags and put them on the shuttle for me while I used the restroom. The shuttle to the airport and back was absolutely amazing and quick, both helped me with my bags in and out the shuttle. Leaving was super easy, and it’s really a good feeling knowing your car is in a secured and monitored lot! Will definitely be parking here again!
Parking at the airport was sold out so we found this place, and it was a great experience! Similar in price to airport parking, and we had no issues with entering/exiting the lot. We scanned the QR code from the email at the entrance and it worked great. Parking spaces were clearly marked and numbered. To use the free shuttle you have to walk over to the lot next door (mvp parking) and text the number provided over there, it's the same shuttle for both lots. The shuttle's response time was quick, about 10 min, and they pull right up to your parking space. Would definitely recommend!
I reserved a week of self parking, but due to a family emergency I had to cancel while I was in the shuttle to Seatac.
Our shuttle driver John was very understanding, brought us back to the parking lot and texted me within 20 minutes that all charges were refunded. Thank you John! We really appreciate your excellent customer service!