Not sure who answers the phone to have you picked up at the airport but he was very rude. Then the guy at the gate as we were going to pay and leave was rude and not to mention the add on charges. Coupon said 11 bucks a day and we were gone 4 days and some hours and it ended up being almost 100 bucks.
Used for 11 days. Use app HeroSpot for better price.
+ prompt shuttle in few minutes
+ excellent polite service over phone and in shuttle
I mistakenly prepaid for 10 days instead 11, no issue, I just paid for extra day at exit.
This place was *awesome*. Car was kept safe, parking cost half what it would have at WallyPark, shuttle drivers were friendly and available. If I had to nitpick, pickup took about 10 mins instead of the 3-5 mins I'd expect, but honestly this was the smoothest part of my travel experience.
Happy with this place, saved 50% vs parking at Seattle Airport. Car was safe and sound after 3 weeks
Very efficient and simple to use. It's safe, secure and affordable airport parking with a shuttle service available at all hours.
Always use shuttle park 2 for parking at SeaTac airport. Price isn’t the lowest in town (be sure to print off a coupon online before you park), but it’s a consistent experience and we have never had an issue with our cars.
Attendant forgot I went through to park so no shuttle was dispatched to the parking spot. Waited for 20min then walked up to the station where there were 2 buses waiting for a call, but no orders had been given. Attendant sucked. Bus driver was great.
Great customer service. They went above and beyond to ensure our truck was secure after one window was accidentally left open. The staff was quick, friendly, and they offer reasonable rates. We will use this business again.
The people at the place are great. Friendly. First time i used it
Smooth. And fair for somebody staying out of town for a week! Thanks all of you ✌️😉
They were great to deal with and very inexpensive. I like the idea of parking my own car. There's a competitor in the area that Parks your cars and then screams at you if you return sooner than your originally decided. I found this place and I will never go back to the competitor. This is much better. Here they have shuttles that run 24 hours a day and they pick you up quickly. It's the best I've found! There is always people there and your car is still very safe.
Excellent service as always. I will continue to use this place for airport parking.
Always a good place to park and shuttles are always clean and the staff are nice.
Quick service and safe parking.
We will not be using this place again. Rob at the counter needs an attitude adjustment. We pre paid, had not much of an issue parking and getting through. When we got home and tried to leave, he said we didn't pay. It took us a minute to find the receipt that we really shouldn't have to show, he got rude with us when I mentioned, "why isn't it in your systems." Needless to say they need a new system that showed you paid, and a new team member that's has better costumer service. Fortunate they have really nice driver's! Thanks
Used to be good, but this time made us wait more than 40 min to get shuttle from the airport. Kind of miserable experience, so stay away from this company. Not worth trying given how many options there is around
No information posted in the parking lot about how to get on the shuttle and when I asked the guy at the front desk for help he was extremely unhelpful to the point that when I asked if I could use the bathroom, gesturing to the building I thought had one, he said of course I could. This building turned out to be locked at every door woth keypads and clearly not meant for customers. They did not have a bathroom.
The only positive was that the shuttle picking us up was on time. We got to our car, and when we were leaving instead of the front desk guy saying something like "did you pay online or do we need to take care of payment?" He was said "you got something for me? A coupon?" When I asked for clarification and my friend said we paid online he asked if we had proof, sounding accusatory. While my friend was digging out her confirmation email he looked at me and said "you just expected me to know you paid online?" I told him I was just looking for clarification and we left.
Staff was rude (not the drivers, they were helpful and friendly) and that gets them only one star.
Terrible experience (other than the shuttle driver who was great)
Its a great place to park never had any issues with them
Service send a bit unfriendly and in no hurry to get me on the shuttle. However it is in such an awkward location that neither Waze nor Google maps nor my Garmin nuvi could get me there. Price is good but I have now missed two flights because all the technology in the world can't get me there!!
Great staff. Convenient service.
These guys use to be good. Seams like over the last year or so they have gotten worse. Have been a long term frequent customer, so I should know. Travel around a 10 times a year, and had used this company for over 12 years. Pretty loyal customer, but think this will change. I called after 5 min(says on the return card to call them). Guy on the phone was a bit rude. Told me to just flag down the driver. Made it should like I was wasting his time. If you don't want me to call, don't print it on your cards. Waited 15 min and it finally shows up, but the guy tells me he is too full. There was still room; could have got me on. Laziness on the part of the driver. Called back and they said 10 min. Yeap it was 16 min. At least this driver was pleasant. I have a 1 hr drive ahead of me, so will not get home and bed till after midnight, and have to be up at 445am. Thanks for even less sleep. Not the company they usto be
Great airport parking lot. Very fast shuttle
Awesome park and fly lot that my sister recommended. We came home to 8 inches of snow covering our car and they even lent us a brush to clean the snow off.
I have been using ShuttlePark 2 for a year and a half now. There are always discounts available, which makes this probably the cheapest spot near Sea-Tac. Great service - they pick you up right next to your car and the drive to the airport is fast. I will keep coming back!
Always look for the internet discount coupon!! We tried a different company but we had to lug the luggage to the central van hub. At Shuttle Park 2, the van comes to your car. We've used them for years. I don't want some kid driving my car like some places. It is outside, but so busy, it seems secure. It us well lit. Only reason not to use them would be snow.
Inexpensive but service is inconsistent.