Seems like this place is constantly under construction. Rooms are. Ice and comfortable; but everytime I stay here there is something that is t open because it's under construction. This time it was the lobby bar. Large open area (new) looks like it could be interesting for a large event, assuming you're OK with a lot of people being able to watch the festivities from windows of their hotel rooms.
Very nice rooms and great staff. Buffet style breakfast that was served on the first morning during our convention was very unappealing. The only option for something served hot was oatmeal. The texture, taste and temperature was horrible. I recommend NOT serving oatmeal unless there are other hot menu items available and it is prepared correctly. All the other meals throughout our stay were decent.
The hotel is undergoing some renovation. I like what they are doing and they are doing a good job of not making the construction too disruptive. Room was clean and comfortable. Everything looked new and we'll kept. Only complaint is there was no free WiFi.
Stayed on a business trip. Room was clean and comfortable. Food was surprisingly good! Highly recommend the crab chowder and crab cakes; breakfast was similarly very good. Would have given five stars, but our water glasses in the bar had lipstick on the rim (ick!). Close and convenient to SeaTac and hotel has a free airport shuttle every 15 minutes. I will definitely return.
The hotel is disorganized and a poor representation of Marriott on the whole.
I left a credit card in the Aqua Terra restaurant. I received a call from my server stating the card was at the restaurant, but I was unable to return immediately as I had work until late in the evening. When I returned late no one was around. In the morning no one could find the card in question or the right person to talk to. Every time I returned to the desk I was asked to return another time when management was available to open the safe and return the card to me. I was told on two different times that someone would bring the card to me in my room followed by silence. In the end after six different attempts I left the hotel to fly home without my card.
When I got home I asked for a manager to call me on two occasions, no manager ever gave me a call. Shocking service really. I understand losing the card. Anything can happen on any given day, but just own up to it and treat your customers with respect. This was a sad occasion for me as I have business in Seattle and this was becoming my "go to" hotel.
The Seattle Airport Marriott is amazing! Great restaurant, bar, meeting space, l shuttle service to hotel, and excellent rooms. The one thing to note is the parking can be challenging. We generally use valet to save the hassle. The banquet and catering staff is very helpful and attentive. We love hosting meetings at the hotel and I enjoy taking my family there and using their park and fly services. THE INDOOR POOL IS GONE.
Nice choice for night before or after flight. Staffs are very friendly and helpful. Outlet food production is good. Had a variety of drinks. I enjoyed the night relaxing in lobby lounge by the fireplace. Also if you have access to 8th floor, the concierge lounge has a nice view for breakfast.
The hotel no longer has a pool.
Upscale and recently renovated rooms are really nice and very clean. The shuttle takes you to the airport and leaves every fifteen minutes. I usually get rid of my rental the night before an early morning flight.
The hotel used to have an amazing pool and interior atrium that was the focal point of the hotel. It has been removed and replaced with meeting space.
Great accommodations with extremely friendly and helpful staff. The rooms were very clean and quiet. Close proximity to the airport and a shuttle makes it very convenient.
Beautiful hotel, great rooms. Very comfortable, and the staff was incredibly helpful. I loved every bit of my stay!
Beware...the pool shows beautifully on the website, but it does not exist! We booked 2 rooms with 4 kids, months in advance specifically at this location because of the pool only to find out, it was gone in December!? We had to scramble to find a different hotel the day we arrived and had to pay way more than we had budgeted due to the last minute booking. Not impressed. Very poor customer experience. Put a bit of a damper on a much anticipated trip for 2 families.
Very nice hotel. It is still having some renovations done. When the new construction is done this will be even better. The restuarant had great food and good selection. The room was clean and seemed untouched.