Get the detailing!
I had my car detailed while I was traveling. They did a super job. The car looks like new both in and out. They even compounded out a scratch on the exterior. This is not something that I have ever had done before, but will do it now. The parking part worked fine, too.
This was definitely the move for our trip. The staff was friendly and punctual.
Cannot say anything bad. Checked in and got us to terminal right away. Upon return after we got our bags we called, walked outside and within minutes bus was there. Car was waiting. Everyone we dealt with was nice. Will use again.
Waited almost an hour. They tell you to call after you collect your luggage. You are better off telling them you have your bags once you land! Will not use again.
Drop off and pick up from the airport was seamless and my car was waiting for me when I arrived there.all of them very professional and helpful I recommend 100%
We've used Snap since it opened and never had a complaint until this last visit. Not only was our vehicle not waiting for us upon our return, it remained outside during the entire stay.
Last weekend I needed to use the cell phone charger that's always been in the console and found it missing. Extremely disappointed after using Snap for over 6 years.
Fast, affordable and friendly. I have used SNAP for two trips in the last month and the experience is a welcome value. I used to park in the economy lot and take the bus over, but with SNAP, I pay for my parking ahead of time , simply pull up to their facility and they take care of the rest. Luis was very accommodating and prompt throughout the whole process.
Poor service. Waited over 30 minutes for the valet to bring the car down. In addition, had issues with vehicle damage. Called for two weeks with no final answer from management only to get second hand message that claim was denied. Little respect for the customer. If you value your time and self respect, I would suggest you park elsewhere as there are a number of other facilities available.
This parking comes highly recommended. You drive in, take out your luggage (or the friendly staff will do it for you), leave your keys and hop on the shuttle. If you prepay you get a nice discount.
Upon returning you call them, give your claim check # and it only took maybe 10 minutes for a shuttle to show up. They drive you back to the garage, you car is waiting for you and you are ready to go. They give you a 2 hour grace period before adding a new day to a stay.
It's like valet parking!
Looks very secure and your car is out of the weather.
It's my EWR parking choice from now on.
They were fantastic from the moment we arrived. Registering process was quick and you were on the way to the airport within 15 minutes. Coming home, the bus was waiting for us and the car was ready to go when we returned to the parking garage. Something I thought was great was the fact they had filled our tires up with air.
Been going here for at least a year & a half. Last week I saw .06 miles added to my car, and tonight again when I went to pick it up it had 2 miles on it! Now it's only a CTS caddy, I'm not sure why they can't find something better to drive around in, but my days of going there are OVER! By the way SNAP my car isn't the only one with technology in it to let one know who & when their car is being driven. DO NOT USE THIS PLACE!
Such a simple way to park when traveling out of Newark. Shuttles were fast to take us and pick us up, drivers were respectful, and the price is unbeatable if you make your reservation ahead of time on their website. Thank you so much. We will be using your parking in the future for sure.
Good parking experience. Prices are good, staff was friendly, shuttle was there when we needed it. They utilize technology to speed things up, such as sending you a link to click when you arrive. They also called to follow up on pickup time to make sure. The only crab is that they are 2-3 miles from the airport, so you'll have to include that time in your trip timing. However, I will be using them again.