We had a good experience when we parked and were dropped off at the airport but on the way home we had to wait 45 minutes to get the shuttle back to our car. There was only one shuttle driver and the first time he drove by he was full. The second time he was full, too, but he let us stand (with a lot of other standing people) and put our luggage stacked up and blocking the door. The dispatcher we called knew he was the only driver. If you are willing to wait on a Saturday night you can give it a try but there were so many empty shuttle busses that stopped for the other companies that were empty and picking up passengers, you should try the others.
The price is right!!! And, Airpark is close to the airport, so it takes mere minutes for the shuttle to get you to your terminal from the lot! Pick-up upon return is easy! Parking lot is lighted & monitored, so vehicles are 100% safe! Drivers are friendly, helpful, & get you around quickly!!
I was very happy with my experience. The lot location was easy to find. The lot is nice, and easy to navigate. All the staff I encountered were friendly and helpful. The shuttles are comfortable and I hardly had to wait, either direction. Will definitely use them again.
Easy to manage. The driver Anthony was AWESOME... He was courteous and really fun. The website was easy to navigate. It was worth every penny. I was about to rate this whole experience five stars and gush over everything, but then when pulling out of the lot... Ugh... The very RUDE young female attendant at the gate wouldn't let me leave. She said I still needed to pay an additional $7 fee for whatever processing service was not included on the website. WHAT THE FLUP?? It should have been all included!! So while I was exhausted after traveling and just wanted to get the heck home, this annoying girl wasn't opening the gate until I paid MORE money!! Yeah. Bummer. They rocked until that moment. I won't be using them again. If you can't trust the website and their employees are that unprofessional, DON'T USE THEM. She should have waived it.
Friendly and helpful staff. Very safe and clean. A clear winner. I used twice in two weeks. Thank you!
No problems with reservations, shuttles were clean and on time, staff was professional. AND, when I, like a moron, left my window open for a 15 day trip, they taped it up to protect from rain, without being asked. Really top notch service - Thanks guys!
I had a really smooth experience with Airpark. Pulled in at 5 AM and was whisked away to the airport. The return was really easy too - they came within five minutes of me arriving. All in all, just a good, hassle-free experience.
This park and ride is very easy to get to. After going through the toll booth just get off on Frontage Road and go about a mile. After I pulled into the lot looking for a space the shuttle van followed me to to a parking spot. I got in the can and was at the terminal 5 minutes. On the return trip I called Airpark and was told the van is on the way. He got there a few minutes later and I was back at my car in a few minutes. The final price was just as advertised - no hidden fees added on. Easiest Newark trip I ever had.
Easy to park Their always there to help great staff and it's a breeze recommend it.
Waited 25 minutes to get picked up
We had an excellent experience with EWR's Airpark. Mike, the owner, was extremely helpful and communicative when we had an issue with our keys and all of the staff we encountered were friendly and courteous. We didn't even have to wait for a shuttle back to our car upon our return - it was already waiting at our terminal! A convenient, affordable place to park when leaving from Newark.