I'll never park anywhere else when flying Newark. This lot is sparkling clean, employees are professionally dressed and incredibly polite. The prices are great and the shuttle is prompt & fast. What more could you ask for?!?!
I believe Jose drove us to the airport & Anthony back. They were fantastic. The young man in the payment booth was also great. As was the fast and easy scanning of my QR code w my info. Well Done AIRPARK NEWARK!
When I do travel, it's always a coin toss to find a place to park our car or take a limousine to the airport. Not anymore. Airpark Newark has moved the needle so-to-speak and we will look no further. From the lovely woman who answers the phone when you call from the airport to request a pick up to our driver Marquise, the staff are very friendly, helpful, and professional. Parking our car was easy and the bus picked us up within a minute or so. The facility is clean, organized, and appears very secure. I will definitely park there and recommend Airpark Newark to my friends and family.
Car parking was prepaid so I didn't have to waste time entering or exiting. Both attendees that picked up and dropped off each way were safe, friendly and assisted with luggage. Plenty of parking spaces and van was clean and spacious. The ride to the airport was less than 15 minutes. Will use this service again when leaving from Newark which is soon.
Excellent customer service. The dispatcher Jessica & pick up driver Anthony were very helpful. Fast pick up and drop off. Easy reservation set up. Clean and secure lot. The most affordable option around Newark. I will use Airpark again and highly recommend it.
Parking was easy and conveniently located close to the airport. The wait for a shuttle in both directions was very minimal. Upon my return from a 8 hours exhaustive flight, I had the pleasure to be escorted by Anthony back to my vehicle. His energy and customer service is exceptional. We had a brief conversation and he was knowledgeable and spoke highly about the operations of the company and the owner. That’s an A+ in my book. I will definitely use Airpark Newark again.
Very easy to use. Shuttle follows you to your car to help with luggage and take you to airport. On the way back I waited maybe 10 minutes and shuttle dropped me to my car. I was one day late picking it up due to a flight delay - it was no problem in letting them now because someone always picks up phone and she didn't even charge me the extra day when I was driving out which was a great ending to a LONG trip.
Great location. Great customer service. Fast pick up and drop off. Easy reservation set up. Clean and secure lot. Was also the most affordable option. I will definitely use this lot again and highly recommend it.
We had a good experience when we parked and were dropped off at the airport but on the way home we had to wait 45 minutes to get the shuttle back to our car. There was only one shuttle driver and the first time he drove by he was full. The second time he was full, too, but he let us stand (with a lot of other standing people) and put our luggage stacked up and blocking the door. The dispatcher we called knew he was the only driver. If you are willing to wait on a Saturday night you can give it a try but there were so many empty shuttle busses that stopped for the other companies that were empty and picking up passengers, you should try the others.
The price is right!!! And, Airpark is close to the airport, so it takes mere minutes for the shuttle to get you to your terminal from the lot! Pick-up upon return is easy! Parking lot is lighted & monitored, so vehicles are 100% safe! Drivers are friendly, helpful, & get you around quickly!!
I was very happy with my experience. The lot location was easy to find. The lot is nice, and easy to navigate. All the staff I encountered were friendly and helpful. The shuttles are comfortable and I hardly had to wait, either direction. Will definitely use them again.
Easy to manage. The driver Anthony was AWESOME... He was courteous and really fun. The website was easy to navigate. It was worth every penny. I was about to rate this whole experience five stars and gush over everything, but then when pulling out of the lot... Ugh... The very RUDE young female attendant at the gate wouldn't let me leave. She said I still needed to pay an additional $7 fee for whatever processing service was not included on the website. WHAT THE FLUP?? It should have been all included!! So while I was exhausted after traveling and just wanted to get the heck home, this annoying girl wasn't opening the gate until I paid MORE money!! Yeah. Bummer. They rocked until that moment. I won't be using them again. If you can't trust the website and their employees are that unprofessional, DON'T USE THEM. She should have waived it.
Friendly and helpful staff. Very safe and clean. A clear winner. I used twice in two weeks. Thank you!
No problems with reservations, shuttles were clean and on time, staff was professional. AND, when I, like a moron, left my window open for a 15 day trip, they taped it up to protect from rain, without being asked. Really top notch service - Thanks guys!
I had a really smooth experience with Airpark. Pulled in at 5 AM and was whisked away to the airport. The return was really easy too - they came within five minutes of me arriving. All in all, just a good, hassle-free experience.
This park and ride is very easy to get to. After going through the toll booth just get off on Frontage Road and go about a mile. After I pulled into the lot looking for a space the shuttle van followed me to to a parking spot. I got in the can and was at the terminal 5 minutes. On the return trip I called Airpark and was told the van is on the way. He got there a few minutes later and I was back at my car in a few minutes. The final price was just as advertised - no hidden fees added on. Easiest Newark trip I ever had.
Easy to park Their always there to help great staff and it's a breeze recommend it.
Waited 25 minutes to get picked up
We had an excellent experience with EWR's Airpark. Mike, the owner, was extremely helpful and communicative when we had an issue with our keys and all of the staff we encountered were friendly and courteous. We didn't even have to wait for a shuttle back to our car upon our return - it was already waiting at our terminal! A convenient, affordable place to park when leaving from Newark.