I’ve parked here 3 times, the first time my car was returned with a tiny scratch and I didn’t think much of it. The second time was alright. The third time it was returned with a tennis ball size dent, no accountability. All 3 times the pick up time at the airport greater than 25 minutes. DO NOT USE THIS PLACE.
The establishment is a bit unorganized. It took them about an hour to pick us up from the airport. When I arrive they basically expected us to find our own car in that large parking lot. I would not recommend if you are looking for a smoothe airport parking transition. It isn’t worth the $5. less than other parking lots.
Very poor service. We waited over half an hour even with prior registration and watched everyone leave. Woman at the desk took super long with everyone. She also tried to pick a fight with my daughter who defended me when the woman misinterpreted my comment. I know it’s cheap, but for the time wasted and poor customer service I would find somewhere else. Forgot to mention that last time we parked here, they moved our car under the gutter and the water run off meant damage to our car. We ended up going to the dealership to fix it.
edit: Came back after our trip and they didn’t help us find our car at all. Told us it was outside and vaguely pointed in a direction. After 5 minutes of aimlessly looking for our car we had an employee come out and find it — in the completely opposite direction. Horrible service.
I went on a trip for 1 week. Dropping off and picking up my car were honestly not a hassle for me. However, my car had 300+ miles in the odometer from when I dropped it off, there was a huge scratch on the passenger side front bumper, and the hood had been opened at some point and not fully closed. Not sure why it was opened in the first place. If you value your car, pay a little more to park elsewhere...
Just checked in and in the shuttle right now. The check in was fast and easy and no extra hidden fees. George at the front desk explained everything to me and it was honestly very good to know everything. The driver Bahaa is also very welcoming and even helped me with my car. I hope the check out is as good will check back in when I come back. But so far so good
Came here yesterday and the experience was more than amazing. Great employees and lot. I get safe leaving my car here since someone is always there 24/7. The price was way really good for leaving the car for 5 days and also providing a shuttle. Definitely recommend
Best and fastest experience I have ever had hands down. The workers were amazing shout out to Willie, Irene and rashad for making my experience more than wonderful. Will definitely be coming back here. The cars are secured in a gated lot and very friendly employees.
Service was excellent. Pick up and drop off was quick. Staff was courteous.
Easy and very convenient parking facility with excellent customer service. We made a free online reservation at ewrparking.net and you pay when you check-in. When we returned, we called them after getting our luggage, then waited and they picked us up within minutes. It’s a hassle-free parking experience. We will use them again next time flying out from Newark.
The parking facility is awesome! The price is very reasonable compare to other Parking places in the area. The lot is easy to find. The shuttle drivers were courteous and helpful. I highly recommend.
Had a very good service experience very well recommended . workers are amazing
This place deserves zero stars!! Dropping off was fine. Picking up my car was a hassle. First nobody picked up the phone (for over an hour) for the shuttle pickup. So I had to take a taxi to the lot. Secondly, the parking lot was unsecured (the gate was wide open) anybody could of walked in. When somebody finally showed up there was no apology or nothing. I STRONGLY ADVISE YOU NOT TO USE THIS BS OPERATION!!
Great place to park, only 5 mins away from the airport. Price was right. Shuttle was quick and on time. Staff is very helpful.
Great Job, great price, quick pick up. Ok drop off. Not bad for the price at all.
Very easy , self parking . Shuttle is fast. Good Pricing. About 4 minutes from terminals
The WORST, most unprofessional business EVER!! Steer clear. Try ABC next door, they are professional and efficient!