I felt a little bit lost. I would have liked a little more information about breakfast times. The service could have been a bit nicer and more attentive.
Great room and the food was very good. $11 pints is pricey but it was the hotel lounge so it's to be expected. Airport shuttles every 20 minutes us free shuttles to and from NJ largest outlet mall. I will definitely stay here again.
I was pleasantly surprised. The food was good and the public areas were nice. I did not stay the night so I can't comment
I stayed here for two weeks for a business trip and was thoroughly impressed with the property and amenities. I have to give a special shoutout to the bar staff though. Angel, Christine, and Julio are some of the best people I have ever met. I had the privilege of talking with each one on multiple days and they are great people who are super friendly and personable. I cannot recommend this hotel enough. The staff made an effort to get to know me, especially since I was here for two weeks and I really appreciated that. Thank you Hilton Newark Airport hotel for such a great stay.
Location isn't so great due to the hotel being near the airport. But it's super convenient for a business traveler or a layover. Very nicely decorated for Christmas holidays. And the lady at the front desk was so friendly and welcoming. I loved the staff! It's people who make the place!
Very nice, easy to airport
Get the Hilton app and you never have to deal with the front desk.
Check in, check out, electronic key all thru app.
We had rm 511 which was close to road, some road noise and vibrations, but not too bad.
24hr /day shuttle to/from airport, free (except tips)
Decent hotel with a lobby bar and restaurant. Pretty typical airport hotel. Fairly central for pickup/drop off with shuttle service to Newark. Breakfast cafe is pretty convenient.
Staff was not welcoming or accommodating. Room had chips off the desk and was worn. Food choices were limited, both Dinner and Breakfast. Red wine list was disappointing. Finally orderd a gin & tonic that was terrible with no garnishes. Go to the Marriott...much better stay.
I'm surprised at how quiet the hotel is, even with how close it is to the airport. Friendly staff and very comfortable beds. I didn't want to leave!
Thanks for being awesome. Very clean facility. Good food and drinks. Convenient to the airport. Thanks again, we look forward to staying here again.
Only visited for a conference but the venue was beautiful. Very clean and was greeted promptly by the smiling concierge. Will definitely book in the future as I can't wait to check out the rooms/service!
Everything on point! Staff is very friendly and takes pride in satisfying your needs. Plenty of accommodations. Beds are most comfortable and bedding is the softest cleanest ever. I always look forward to staying there even if it's just for the one night before our flight next morning. I liked the material on the bedding and pillows so much I had to know the brand which read Pacific Coast. My with bought it for me at home ♥️💏
The room was very nice, clean, and cozy. The bed was comfortable and had a good space to work. The conference rooms were set up well, and the staff quickly accommodated our needs to have more space. The gym is good, but the ceiling is low for any overhead exercises. The guest service agents at the front desk were awesome particularly Jamilah. She went above and beyond to make sure all went well.
I had a great experience from the time I stepped in the door here until the time that I checked it out. Jane was the front desk agent that checked me in, and she couldn't have been more professional if she tried! JC Rodriguez, Front Office Manger also went above and beyond in providing me with A+ customer service. All the furniture at this Hilton is very up-to-date.
This is a great place to stay! I stayed there with my hubby. The location is convenient so close to Newark Airport. 24 hours shuttle service is convenient. The rooms are well cared for every day. Staff named "Shahid" I interacted with him, was so respectful, jolly and courteous man. I will keep this place in mind every trip I make to the NJ.
This is a great spot if you fly out frequently. Shuttle service is always on time and parking during your trip is fee. Price for the room almost equals what you would pay for parking for a 3 day trip.
Unfriendly, overpriced, dated. No thank you.
Our overnight stay in this establishment was nothing short of disappointing. The pool was not accessible during night or very early morning hours. No breakfast was included and would have cost about $20 extra and the garage parking cost another $20 making a one night stay in October climb far above $300 for a small dated room with no service whatsoever.
A tiny bathroom with a tiny bass tab left us under impressed
Facility and rooms are nice. Lady at the desk was very nice. Other staffers were 'short' with us. Lunch took over 2 hours. Only one waitress/bar tender when we arrived at 1:30. Dinner was better. I didn't like the food and would go somewhere else next time...getting food elsewhere would require a taxi ride. The Hotel's Starbucks was closed.. maybe it will open on Monday. No frozen dinners in the pantry.