There are a lot of bad reviews here, so I'll just say I had the perfect parking experience at the LGA location. Everyone was very professional, the airport shuttles to/from the facility were quick with drop-off and pick-up, and my car looked as it did when I dropped it off. The location is very close to LGA and the price was fair, especially for covered parking. My only criticism is that the company's automated system for requesting a pick-up by phone takes many button presses and could be made more efficient.
First time using them and they were great! The only thing bad was the signage once on campus. It leaves you hanging. I actually turned around and went back out because I followed the ONE sign and didn’t see them. Decided to go back in and keep driving. They are quite a ways from that one sign so KEEP GOING! After reaching them, all was smooth sailing from drop off to pick up. Awesome group of people.
Great service! They close from 12am - 5am, so there is no free shuttle to take you back from the airport to the parking if you land in that time. You have to take an Uber. But they reimburse the Uber ride!
UPDATE: Management personally reached out to resolve the issue.
SCAM, SCAM, SCAM!!! Purchase Park 2 Fly in Purchase College does not honor Spothero rate! They wouldn't let us leave until we pay the difference. First, they want me to pay $107 for 4 days, then $22/day. Reservation was prepaid through Spothero in advance $15/day which is the same on their website at time of booking. When we got there the older male attendant found our reservation and said we are good. That wasn't the case when we picked up the car. Short heavy set male with long hair couldn't tell me why the change. He finally said their rates changed to $16/day. Extremely rude! Wouldn't even look up my reservation number even after explaining that other attendant had a problem looking for our reservation. They know what they are doing and catch you when you are exhausted from your flight.
Door to door service may as well add a red carpet .that's how confident I feel when using them.
Every time I go there to park the staff is very inviting. The young lady by the name of Keisha is very helpful and kind has alot if patience due to the overwhelming customers they recieve. She made my experience very pleasant and I will always be a customer there due to her great customer service. This company is lucky to have her.
Convenient and economical... friendly staff and we parked our own car and took our keys
Had a great experience the shuttle driver Ian was very nice helped with my bags at the airport and the parking lot my car was ready when I arrived very good all around service.
Kudos to Jim and the staff at Purchase Park 2 Fly!!!! We’ve traveled an extra 39 miles to fly out of White Plains Airport (Albany is closer to us). Reservation, Parking & pick up was FLAWLESS!!! It was worth the trip, making coming home just as enjoyable as our vacation!!!⭐️⭐️⭐️⭐️
The driver saved my trip. I was 45 minutes from boarding when my app told me I left my window open.. I was going.away for five days and was at my wits end. I called the office and told them since they no longer hold onto your keys they could not close my windows. Instead they immediately sent a van picked me up, brought me to my car, and took my back to the airport in under 30 minutes.. great guys can’t thank them enough
Used this service many times. Always punctual and convenient. Great staff
So convenient! Not waiting for an Uber after a vacation is magical! The driver takes you directly to airport and is normally waiting when you arrive! Friendly staff and very clean shuttle Van's! All protocol in place! I've used them 4 times and will continue!
The service is very good but compared to other airport locations the price for the Westchester is very expensive. Almost twice as expensive as JFK. More than three times as expensive as Bradley. What gives?