There are a lot of bad reviews here, so I'll just say I had the perfect parking experience at the LGA location. Everyone was very professional, the airport shuttles to/from the facility were quick with drop-off and pick-up, and my car looked as it did when I dropped it off. The location is very close to LGA and the price was fair, especially for covered parking. My only criticism is that the company's automated system for requesting a pick-up by phone takes many button presses and could be made more efficient.
First time using them and they were great! The only thing bad was the signage once on campus. It leaves you hanging. I actually turned around and went back out because I followed the ONE sign and didn’t see them. Decided to go back in and keep driving. They are quite a ways from that one sign so KEEP GOING! After reaching them, all was smooth sailing from drop off to pick up. Awesome group of people.
We just got in from a delayed flight. I called from the airport and they said they closed at midnight. They would see if someone could get us. ARTURO SAVED US. He picked us up after hours and drove us directly to our car. They have our business for life. Few and far between do business go above and beyond. If I could give them 500 stars I would. THANK YOU!!
The staff is reliable and very nice. The car is always safe when we return.
The only issue I have is that sometimes the shuttle bus can be a little slow to arrive, but usually this is not a big deal.
So happy to have found this place! It makes travel from the White Plains airport less stressful. Plenty of parking and the shuttle service is excellent.
Great service! They close from 12am - 5am, so there is no free shuttle to take you back from the airport to the parking if you land in that time. You have to take an Uber. But they reimburse the Uber ride!
My recent experience parking at JFK using Purchase Park 2 Fly was fantastic. The service was incredibly efficient, courteous, and remarkably convenient. I look forward to using their services again for my future trips!
UPDATE: Management personally reached out to resolve the issue.
SCAM, SCAM, SCAM!!! Purchase Park 2 Fly in Purchase College does not honor Spothero rate! They wouldn't let us leave until we pay the difference. First, they want me to pay $107 for 4 days, then $22/day. Reservation was prepaid through Spothero in advance $15/day which is the same on their website at time of booking. When we got there the older male attendant found our reservation and said we are good. That wasn't the case when we picked up the car. Short heavy set male with long hair couldn't tell me why the change. He finally said their rates changed to $16/day. Extremely rude! Wouldn't even look up my reservation number even after explaining that other attendant had a problem looking for our reservation. They know what they are doing and catch you when you are exhausted from your flight.
I've used them twice and it is a smooth operation. Give yourself 5 extra minutes to find it the first time as it is farther on campus than you would think. Buses run every 15 minutes to the airport so plan accordingly. Recommended. To clarify I use the Purchase park to fly at Westchester County Airport. Review of other locations are comingled here.
Door to door service may as well add a red carpet .that's how confident I feel when using them.
Every time I go there to park the staff is very inviting. The young lady by the name of Keisha is very helpful and kind has alot if patience due to the overwhelming customers they recieve. She made my experience very pleasant and I will always be a customer there due to her great customer service. This company is lucky to have her.
Convenient and economical... friendly staff and we parked our own car and took our keys
Had a great experience the shuttle driver Ian was very nice helped with my bags at the airport and the parking lot my car was ready when I arrived very good all around service.
Kudos to Jim and the staff at Purchase Park 2 Fly!!!! We’ve traveled an extra 39 miles to fly out of White Plains Airport (Albany is closer to us). Reservation, Parking & pick up was FLAWLESS!!! It was worth the trip, making coming home just as enjoyable as our vacation!!!⭐️⭐️⭐️⭐️
Had Clint drop me last week & pick me up last night. Great conversation and made the ride delightful. They took great care of my car and I felt it was parked safely and at a good price. So close to the airport and quick and easy pickup, will definitely use their service again.
The driver saved my trip. I was 45 minutes from boarding when my app told me I left my window open.. I was going.away for five days and was at my wits end. I called the office and told them since they no longer hold onto your keys they could not close my windows. Instead they immediately sent a van picked me up, brought me to my car, and took my back to the airport in under 30 minutes.. great guys can’t thank them enough
Used this service many times. Always punctual and convenient. Great staff
I just used Park 2 Fly for the first time, at the Purchase NY location.
I had a stellar experience.
Very quick, pleasant, and efficient service.
I felt my car was very safe in the picturesque campus lot.
Our flight home was canceled and rebooked for the next day, and when I called to notify Park 2 Fly, at a late hour, an actual person answered on the first ring and took care of it promptly and efficiently.
When does that EVER happen nowadays??
I had a 5 star experience, and would not hesitate to use them again.
So convenient! Not waiting for an Uber after a vacation is magical! The driver takes you directly to airport and is normally waiting when you arrive! Friendly staff and very clean shuttle Van's! All protocol in place! I've used them 4 times and will continue!
The drop off to the airport was quick and easy. The pick up from the airport took longer, which may have been due our arrival on a holiday weekend.
The service is very good but compared to other airport locations the price for the Westchester is very expensive. Almost twice as expensive as JFK. More than three times as expensive as Bradley. What gives?
Very convenient. Reasonably priced. Short 6 minute shuttle ride from parking area. This is for the Westchester County Airport location