Used to be really great and has REALLY gone down hill. Multiple men working here have been incredibly rude to me regarding everything from putting luggage on the shuttle to picking me up from the terminal. Often have to sit on the shuttle and wait 30 min for it to even leave for the terminals.... I was told I could not bring a small fragile camera bag into the passenger area of shuttle. I was then baraded the whole ride to the terminal and talked down to because I asked to hold my bag...Used to love them, but I’m trying someone new next time....
What a great experience I had with this company. From the people on the phone to the staff at lot A+++, got to lot on day of departure and waited less than 5 minutes for shuttle to Terminal upon my return 6 days later a quick call and they were there to pick up on 20 min which is quite good considering that its JFK. Will use and and suggest all others do as well, good pricing too.
We have used JFK Airport Parking in the past and have always found their service to be satisfactory. However, last night was a nightmare. We called for airport pick up at 12:44 am. We were told they would be there in 35 minutes. We called numerous times and were told each time that the van was on the way. The van finally arrived at 2:02 am.
We came to realize that the driver was not dispatched to pick us up until 1:37, almost an hour after we had called.
For whoever is at fault, I would never use their services again nor would I recommend anyone else to do so. They left us sitting at an empty terminal in the middle of the night with no regard for us. If we were told that it would be over an hour, we would have taken a taxi to their location.
We tried to call the next day to speak to a supervisor but the manager was out sick. There was no one else available to give us assistance. This experience left us exhausted and frustrated.
DO NOT USE JFK AIRPORT PARKING.
Reasonable price. Shuttle driver was courteous. On return, you need to call them up for pickup as they don’t operate regular shuttle schedule
Went to get a job and refused to give me an opportunity at their company... Female ... Clean license ...never had an accident ... I am willing to learn... Wished people can be open mind and learn to trust new comers... Male will win that opportunity at this place... But female are driven to do anything to protect home... Just wanted something new on my future resumes...I'll be fine... Love my bartending skills... As a bartender sometimes we need new ventures in life, a different atmosphere.
Had Kenny on 3/29 he was WONDERFUL. Took us to the mosaic terminal for jet blue. Carried our 70 pound luggage bags with care. Thank you Kenny! Came home 4/4 early 1-2am and had another great driver. Got out luggage in our trunk and everything. Didn't catch his name. Thank you JFK long term parking! Great service.
Easy to navigate to the terminal from there.
I had to use them last minute as the taxicab I hired failed to show!! so I was in a big rush. I was nervous never leaving my car in long-term parking before, they had me in and out in a few minutes and on a shuttle to my flight. Being nervous I took a photo of my odometer, and when I got back it was it the same mileage I left it, they pick me up right away from the airport got me to my car and I was out in 5mins. For the five days it was $125 the cab the was $60 if it showed so the price was about the same. Would use them again!
After reading the reviews from a lot of Airport parking services, including this one, I was not sure if I should park my car on any of the parking lots by JFK as this was the the first time for me. I was traveling with a lot of luggage with my family and a cab was costing me too much. So one day before my flight I decided to take the risk and I booked myself a reservation. Next day, I arrive at the lot and everything went smooth and nice. I had my bro made a complete movie of the car with the premises and noted down the mileage. It took me 2 -4 mins check in and hand in the car and another 2 mins to get in the shuttle van. I was given a number on a receipt card to call when I arrive back at jfk.
So when I arrived back, I kept updating them on when my flight landed and when I collected my bags. He told me to be next to a gate outside and the shuttle arrived in about 5 minutes. Took us another 5 minutes to get to the lot and then 2 mins to check out and get the car. Car was ready by the main office before we arrived. I checked the car around and the mileage and everything seemed ok.
I left the lot happy.
This was a convenient and safe spot to park our car while flying out of JFK. My husband and I parked our car here for 6 days. It was easy to reserve a spot online, the check-in and payment process was fast, and the airport shuttle was timely and super convenient. The price paid was exactly what we had reserved online, so there were no surprises there. In addition, our car was just as we had left it. I would use them again!
Friendly staff, however our vehicle was damaged. Shame on us for not going over the vehicle once we arrived to pick it back up, it was never mentioned to check the car either. We had travelled for over 12 hours, and still needed to drive 3+ hours to get back home at 1:30 am. We didn't notice the damage until the next morning, and immediately contacted them. They will not do anything to help. We have used other lots on Conduit Ave several other times with no issue. Now we have to pay to repair the damage to our vehicle that is less than 1 year old. We will try a different lot next time!