Parked my car for a month. Noticed when I arrived home the left front panel had been damaged. My car is brand new and it was not there before. They said sorry you needed to see at the lot. Make sure you take photos before and after so you don't wind up like me. This place is horrible-I ususally go to Park Plus and have never had a problem. I live in NY and work in Italy and pay high dollar to park for a month. Hire people who know how to park other peoples vehicles.
Horrible service. The female I encountered seem incompetent. Unprofessional to say the least. This business is a joke! Took so long to check me in and just returned and car wasn’t even pulled up. No sense of customer service at all. Will NEVER come back to this parking lot. With so many more options I chose this one because of how close it was but was so disappointed ☹️
Fast and reliable service. They had my Truck up front warm and ready to go, when we got back from vacation.
My car was severely damaged on the parking lot with the whole right side being ran over. They recognized that damage was done by them and acknowledged everything, but to recover money, we had to run around after manager. Manager , while being nice, kept on promising to talk and finalize everything tomorrow for about a month. The estimate for car repair through our insurance turned out to be about 7k and we have Honda. Will never park there again and will never recommend this lot to anyone. STAY AWAY!!!!
My family and I had a great experience with Bolt Parking JFK two years in a row! I highly recommend parking and riding with them. They are extremely respectful and arrive to pick you up a lot sooner than they say! Park with Bolt Parking JFK!
Bolt at JFK was great. We left our car for a week and had a quick ride to the terminal. With a phone call upon return, pick up was also quick. Car was in fine shape. Due to our travel logistics, we had to leave some stuff in the trunk and were a bit worried about it. However, nothing was missing upon our return. All employees we encountered were very polite and helpful. I’d use Bolt again !!
Will NEVER park here again! The shuttle driver was wonderful. That's it! I always take a photo of my mileage and gas before & after. My car wasn't driven, but was over 25 miles less available gas. This tells me someone was just sitting in my car chilling. On our return trip I called the office for over 20 minutes before someone finally answered. Then I had to wait an additional 25 minutes for the shuttle. Not what I needed after sitting in a plane for hours.
Super fast service. Very polite. Nice air conditioned office that is staffed all day. Best parking experience ever
Had a wonderful experience. Warren was very nice and welcoming when he picked us up. I will definitely be using Bolt again.
Drop off went fine, pick up was a disaster. We called, got put on hold and then hung up on. Second call we were told that it would take a maximum of 15 minutes to get picked up - we waited 45 minutes at the specified location, right next to where all the airport employees come out to smoke, so that was great while pregnant. Phone calls to figure out what was going while we waited went completely unanswered. Don't waste your time, there are plenty of other options that are worth your money.