Got to the hotel and it took forever to check in. One person running two computers. Couldn't get rooms next to each other but we booked online for connected rooms. Our room smelled like wet dog and had puke on in the bathroom. Our room also was humid and so wet. Not the great. Was able to book the 4:50 shuttle to the airport but it went to another hotel after ours and sat there for ten minutes waiting while another shuttle came and went from the hotel. Make our way to the airport and the shuttle sounded like it was able to break down on the side of the road and the driver couldn't remember the airlines we were going to. We also got on the first shuttle so if you need to leave before 4:50 don't waste your money. Over all not a great experience.
Staff was nice. Common area look nice. While the rooms was clean. It is need of some refurbishing. Window curtains have holes in them. Dead bugs in the window curtains. Toilet paper holder broken and hanging off the wall. Carpet is nasty and needs replaced. The handle to the shower is loose. For a Days Inn, I am greatly disappointed. This hotel needs refurbished and they need to put alot of attention into the little details.
Clean, safe hotel. Good breakfast with eggs, bacon & waffles. Not a bad location. Nice room but too strong of a bleach smell. Very overwhelming
Bad service. Don't recommend. I asked for linen change but it clearly was not changed at all the next day. Did not replace small clean towels after room cleaning. The hair dryer was broken. And the front desk clearly did not show any attitude to help with just saying will report to maintenance. I am checking out the next day. How is that going to help? Refuse to find me another hair drier in other room, refuse to change me to another room while I see lots empty. He just doesn't understand long hair does need a long time to dry without hair drier and I just want to take a shower get my hair dried and go to bed asap since it is already 2am.
The one on east colonial by alafaya is god forsaken. Rooms are atrocious and staff is rude. The cleaning staff are the only ones that are nice
Do not recommend. Our room smelled like chlorine, due to being so close to the pool. The front desk employee personality was like she's rather be doing anything else and the food for the breakfast they provided was bad. The eggs taste and texture were like powered eggs. Not to mention their shuttle service to and from the airport was non existent. We waited over 50 minutes for their shuttle to only get in a cab.
For us a family of 2 adults and 2 children 5 stars for an awesome customer service from Amy the lovely lady at the front desk...
Room was fine and breakfast was regular but good,continental style. There was a bit of a hiccup with the airport shuttle but Amy solved everything and made our day.Thanks Amy...keep the good work going ...we will definitely visit you again
Front desk staff was great. We stayed there for 4 nights. Asked Housekeeping to comeback at a later time as we were still getting ready. They never came back. They only came the last day we were there. We had to go ask for fresh towels as we had used the same ones from day one.
As you can see in my photos my room wasn’t very clean.
The shower head didn’t work. I had to bathe.
There was a musky smell in the room.
The bed didn’t come with a quilt or comforter. It only had a bed sheet a fleece blanket and an additional bed sheet on top.
The draws had sand in it.
Also the couch had what I think was sand all over it
I call room service 3 times no one ever answered.
I asked for an extra pillow never got it
It’s unfortunate because the staff I did encounter were so professional and sweet. Very welcoming and fast.
I very much enjoyed the pool and the complimentary breakfast.
Don’t know where should I start! Our stay was for three days because we were visiting Universal Studios. The room didn’t look very clean, our carpet had blood stains. Bathroom tub was clogged and it was a mess every time we have to take a shower. We let the lobby attendants aware and they went to the room and fix it. Every night there was a fight outside of the rooms and people yelling and cursing even the police came one day as well. The only thing we were satisfied was the complimentary continental breakfast, that was good. In this case you get what you paid for but try to avoid this place there are many other options in Orlando
The check in was smooth...breakfast was also good. The ladies at the front desk were very helpful. My problem housekeeping my stay was 3 days . Day 1 they did not have to clean my room I was in all day. Day 2 I was out more than 5 hours no towels when I return. Day 3 went out for 3 hours return room not touch. Had to call for towels at 5 PM.... Also please get english speaking person twice the ladies couldn't speak English.
The room itself was clean and recently renovated and the staff at the front desk were pleasant. The surrounding area is rough and there were way too many people hanging outside between me and my door when I checked in late at night. Because this is motel style with the doors outside, voices carry and it's possible you won't sleep well if you sleep lightly. Close to the airport and again, the room was clean if that's all you need.