I had a little trouble at check-in as I used the Park 'N Fly Web site to book and pay. That seemed to throw them off, but I still got out on time. When I returned, I called the number on the ticket and had to wait about 30 minutes for a van to pick up. That wasn't bad. I was also impressed that when I returned, my car was waiting in a line of other cars outside of the office. Yes, it was covered in mud, but that washes off. The bad part was that my windows were cracked, I assume to let out the warm air in the car before I arrived. But, it had rained just before I arrived. My passenger's side and driver's side seats were soaked. The floor mats and inside of the doors were soaked. Documents I had in the driver's side door compartment were sitting in water. I had to drive 40 minutes home in a very wet seat. My car smells horrible as a result. I pulled all of my mats out of my car last night as soon as I got home so that they would properly dry, but to no avail. I will need to take it in for a professional clean after everything was saturated with water. I don't think I'll be using this company again for this reason.
Be prepared to park in mud. Arrived 15 July and parked in mud. Picked up car 18 July to find mulch in my grill, radiator, exhaust and in area by windshield wipers. Some areas have grass as high as windows. I made reservation through park n fly website. Contacted park n fly and was told they don't belong to them and brushed me off.
Awful experience. Took over an hour to get from airport to actually get my car. Had to be driven into wet field to get my car that was parked in mud. They drive and park your car when you drop it off. There are signs saying if any damage occurs they are not responsible, so if they ding your car you are still responsible. There are other companies with way better service. Felt very uncomfortable leaving my car in their hands but had a plane to catch and didn’t have time to book another option.
Love! Always park here for Orlando fly out. Second you're out of your car, shuttle takes you away to airport. Runs like a well oiled machine. Very, very good!
This is the absolute WORST company to park your car with. We landed from our plane with no baggage and came straight outside to ground transport. Was told to go to 36A and did so. 20 minutes went by. Called to get an ETA on where the shuttle would be. I was told it was 12 minutes away. Called again 15 minutes later. I was told the shuttle came around, didn’t see anyone, went back to the office to pick more people, drop them off and circle around again. Waited another 20 minutes. Called again and the transponder said the same thing happened again. AN HOUR LATER, he finally circles around to pick us up. Absolutely unacceptable while we were outside the whole time. There is no way we missed the shuttle. We were very vigilant as we just want to get home. NEVER USE THIS COMPANY. FASTPARK has about 10 shuttles throughout this hour. Definitely go with them instead.
Fast and efficient. Arrived at 5:13, they gave me a parking ticket, and when I left the main office a shuttle was waiting. It’s a good price and good service.
Very nice and efficient. They valet park your car for you, which is nice. When you call they bring your car up to the office. No waiting on a bus and/or searching for your car.
Absolutely loved my experience here! Everyone is so friendly and so helpful, even at 6 am they are cheerful and ready to help. It was raining outside when I arrived and someone came out and greeted me with an umbrella! He took my bags for me, and we got my car all situated which they parked for no extra charge. I did wait a little bit when I arrived back to the airport after my trip but it was a normal wait time, maybe 10 minutes, which I expected! As for the reviews below, my car was perfect when I came back, and it was rainy while I was gone, and no ants. Accidents happen and it could have possible been parked on an ant pile and those suckers can get inside of anything. And as for whoever was complaining about waiting, that is part of life. It is normal to wait about 5-10 minutes for your shuttle and 10-20 minutes to go back to the lot. I think they are doing a great job here, the only thing I do wish was different is the ground, it would be nice if it was cemented or at least gravel. It would stop the bugs and mud on the cars when it's rainy! But it isn't the end of the world!
I expect so much more from airport parking. I expect that I will be given a parking ticket that will indicate the time of entry. I expect that the transport to the airport to be ready and waiting. I expect that the transport to follow me to my parking spot so that I do not need to heft my luggage to the transport vehicle. I expect not to park on grass. I expect that when I return I do not need to wait for transportation back to my car - had to call two times and wait. I expect that when I return I do not need to wait to pay my parking fee. There should be an automated system so that I do not need to walk into the office and wait in a single line that contains both entering and existing customers. So maybe I expect to much but I would much rather pay more to park to get expected service.
Always fast check-in and pick-up. Will continue to always use them line these past 4 years. I fly all over USA from Orlando every couple of months to speak/present and Park to Fly is very convenient.