My flight came in at 0030 . after calling them in the afternoon from Dallas to inform them of my arrival, and being assured that i would be picked up, there was no answer. They were closed. They are not open 24 hours. When i got to the lot at 0130, they were closed. I found my truck on their unsecured, open to the public lot, UNLOCKED. Please pick somewhere, anywhere, else.
There is only one van that goes to the airport and back to the parking lot. Absolutely only use them as a last resort. Other parking services are much faster and more organized. I wish I could give a zero. The wait time is absolutely ridiculous.
Last week I have to fly for business deal and used their service first time. I must say their staff have all guts to attracts new comers towards them through their honey tongue. Love to use their service for park.
BE CAUTIOUS! FAKE REVIEWS! TAKE NOTE OF THE FOREIGN NAMES AND VAGUE POSITIVE REVIEWS! Terrible experience! Waited over 30 minutes for the shuttle to arrive to the airport. Worse, my tire was punctured when I arrived. I consulted the agent at the desk and she was very very dismissive and rude! Said it wasn’t her problem and was very embarrassing in front of other clients!! Steer clear! Pay a few bucks more to know your car will be taken care of! Unbelievable!
They are a rip off payed online. Says it’s 24/7 get there little after 5am office closed a kid outback that says he’s working on his car he don’t have time finally another person come up payed the balance waited 20 minutes while he was getting the van to take me to airport well he couldn’t find the keys to the van well I had to leave to catch plane he said your money will not be returned if u leave well couldn’t wait longer for him to find keys then the manager or owner TONY. Don’t return phone calls so just a heads up do not go to this place POS
They stole all my change and multiple other things from my car. The people at the front desk were not friendly. They left my lights on and I came back to a dead battery. The shuttle drivers were nice. Never again!!!! I told the supervisor what happened and he said " We have a no stealing policy"
Don't even bother. Please go with Wally or a different airport bus service. Waited one hour after telling me it's a 10 min wait. When I called these people tell me the driver just left the airport when people are standing here waiting
Fantastic experience here, highly recommend. The staff (especially Natasha) were very professional, helpful and friendly, and were quick to assist me with a last minute issue I had with an airport mix-up, to no fault or their own. I will ALWAYS use McCoy Park & Fly when I fly out of MCO!
Came back after a three week vacation and my new truck door was scratched and dented. They had me fill out a report but when I called back later that day the manager knew nothing about the issue. Now a day later I find that I also have a missing USB drive from the car that I used to store kids movies. Do Not Use and Avoid this business! You have been warned!
Bruce provided amazing customer service. He was so kind and helpful. He deserves a raise. Tony was also an amazing manager. He was also very helpful and amazing, he was able to resolve my situation. Will always use McCoy Park and Fly and also recommend to all my friends.