Easy if you do the reservation online. I had 2 issues that I had to call and they were both bad. The first call was in the evening about my 30 day deal and the man was extremely rude, and refused to give me his name. The second trip. I was asked to leave a message for a call back. Never happened. I gave the business a higher star rating because Gilbert was great both times. He deserves 5 stars. The shuttle was easy both trips
I found Omni through a cheap airport parking site and decided to give it a try. I have to say I appreciate their promptness and customer service. We parked there for a week and it was an easy process. When we drove up, someone was there to greet us and tell us where to park and what to do. I know this sounds simple, but we’ve parked in other lots that don’t and we end up having to hunt down attendants and ask questions. I read some reviews saying it was hard to get a shuttle to pick them up. I didn’t have that experience. They called me the morning of the day I was to pick up my car to confirm when my flight landed. They took my flight number just in case it was delayed. Unfortunately, the flight was two hours delayed due to weather. Omni closed at 1:00 and we were still waiting for our bags at 12:45. The attendant called me and assured me it wouldn’t be a problem but that they closed in 10 min, despite their last pick up being midnight. They stayed over and picked us up. Their communication and willingness to accommodate us was very much appreciated! I am a very satisfied customer and will be using them again.
I parked my car there Friday morning the process was very quick and the drivers from the morning are very lovely and offer a great service! I recommend this company to anyone.
EVARISTO IS SUCH AN AMAZING DRIVER. NOT JUST A GREAT DRIVER BUT A GREAT PERSON TO TALK TO! The customer service he provided me with is 1 in a million! Thanks E and hope you see this lovely review :)
Have parked here several times and never had a problem. Love that I get to keep my keys with me. Great customer service in person (hard to reach anyone over the phone) Shout out to Cam at the parking entrance, amazing customer service and facilitated make the whole process to a pleasant experience!
Great place to park, car battery was dead when we got back from our trip because we left a dome light on. Employee helped get us a jump and get our car started. Was very nice and helpful about the whole thing, better than “the parking spot”
First time ever using a park and ride... Very friendly people and shuttle service was excellent.. if I ever end up having to use one again I will definitely be back to this one
Parked here many many times. Don’t pay for expensive airport parking. They have a free shuttle that is quick and efficient. Slower if you arrive in the middle of the night.
I love parking at Omni. The representatives are friendly, courteous, and professional. I would recommend everyone to park here when they are flying out. Alessandro is amazing. I hope his employer sees this review and gives him a bonus.
Our flight was a little bit later than expected they stayed open for us, we were like the last customers they had to pick up at the airport but they got us to the place & we got our car and we were on our way past closing; love these guys!
4th time coming to this company and it’s always going great. Checking in was smooth, didn’t have to wait for the shuttle because they were already there. Evaristo shuttle was very clean and smelled very good, he greeted me very kindly and handled my luggage with care and that act stood out to me! This company never disappoints :)
E is a excellent driver he gets us to the airport fast and safe. I was extra early for my flight today! The parking prices are also very affordable. Very good company!
3rd time using this company and the night time valet is very professional and speedy with his check ins. Prices are very affordable, the bathroom is also very elegant and clean. Something different I haven’t experienced most definitely a 5 star!
I was afraid at first because of so many bad reviews, but decided to give it a try.
And it was a great experience.
I had no problems at all, quick and close to the airport, shuttle driver left us in front of the airline to do the check in and to come back he picked us up where indicated in 15 min after we arrived.
We have always had a good experience with omni and we use them exclusively when we fly. The car is safely parked, van is usually there within 15 min to pick you up when you arrive back. The drivers are friendly especially Francisco who was great! Also prices are reasonable. Will use them again and again!
Great And Fast Customer Service! It’s Effortless, Easy And Simple. Great Customer Service And I would totally use them again. They are a little pricey but they are the cheapest in the area .i would Then to bring there prices down just a bit . There check in station is very nice . They have snacks and drinks available to purchase for your plane ✈️ ride and they have a big selection. I will say that the bathroom needs work. 🚽 first of all they barely had any toilet paper 🧻 and second of all they one tiny tiny tiny light inside the bathroom 🚽 so it’s liking your using the rest room in the dark and no one wants to do that . The lot is amazing and big so you will find a space with no problem and feel totally at ease that your car is safe because they have security and and a walk around there complex . They provide shuttle service to and from the airport . I was going to Missouri to visit my family . The inside of there shuttle is clean and has lots of space for you and your luggage 🧳
I would totally recommend this company the next time you travel .
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Great timing for picking up and dropping off. 3rd time using this company and I will continue to use them. Reasonable prices.
I have used this place many times over the years. I reserve in advance and always get the best price. Access is simple. I like to park my own car. Transportation to and from airport is always fast and without delay. If you are looking for uncomplicated parking at a great price you will like Omni Airport Parking.
Fransisco was awesome and took me to the airport on time!
Had such a great parking experience during the Christmas holiday! We waited until the last minute to find parking and lucky for us Omni had spots available. The pricing was a great deal and the staff were so nice, especially Kiara and Joshua. Will definitely be parking here from now on, thank you!
My favorite car lot for trips.
I arrived in Orlando late last night (21 September 2020), and Francisco was my driver. Pick up was prompt, he was friendly and polite, and the shuttle was impeccably clean. My driver to the airport was also wonderful (early morning on 15 September 2020), but I dont remember his name. Thanks for amazing service! I'll be a returning customer!
Francisco was great! Good attitude and friendly smile.
These guys were ready to work at 5AM! I was able to take my luggage out my car prior to parking, park, picked up by the golf cart and make it back to the front before the next van came along. I was given clear directions on where I needed to go. So helpful
Francisco was great! Dropped me off at a destination that was easiest for me and made sure all my needs were met! Will be using Omni parking for all my future trips.
This morning I was running late to my flight, the checking in was very quick and once i told the driver Eva i was running late he made a speedy transition to the airport, it was a safe but very smooth transition. You can tell his is a very experienced driver and he definitely deserves more credibility if he isn’t getting that already! 100/5 stars !!!!
Love Omni Airport parking. Been using it for years. Great prices, very clean and organized. They have an air-conditioned lobby where you can wait for the shuttle which comes every 15 minutes. Always seem to have clean and new vehicles.
Check in was super easy & smooth! Have a nice conversation with the staff and I enjoyed my few minutes upfront, appreciate the lovely customer service :)
KK checked me in and was super personable, efficient and helpful. Jose (shuttle driver) was pleasant, drove safely and helped me with my luggage. I’ve tried a few airport parking places and this is by far my favorite. Always a good experience and super affordable!