This was the best rental car experience ever. I will never go anywhere else. The service was outstanding. They picked us up, we got the car and then they dropped us off at the airport when we left. The car was clean and all we had to do was show our id's and sign one piece of paper. Amazing! 10 stars!
David Grunt
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I traveled during the covid spread for work, most car rentals were closed and I ended up with zezgo. They gave me great service and car was sparkling clean which was one of my main concerns. Staff was using masks and gloves, anti bacterial was offered as courtesy. I have to say I felt very safe and pleased on how they were handling during these times.
Watson Sean
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These guys are amazing! Great prices and reliable. Our flight was pushed back several hours and they stayed past their office hours to get us into our rental car. Fantastic! 100% will use again!.
Kymberlee R (Kym)
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The customer service was good. The price of the rental was good. The car itself was good. The only thing NOT good was the system that is set up for obtaining off set rental at MCO. I had to wait for an hour for the shuttle to arrive (no fault of the company though) airport traffic was exceptionally heavy. Shuttle then takes to facility to pick up the rental. After the usual signing of contract & paperwork and copying of DL, I es on my way. The young lady behind the counter was very thorough in explaining all documents and expectations. I ended up extending my reservation an extra day, and they were very kind & professional at handling that also. The drop off at the rental return was very simple. Again the gentleman taking the rental was nice & professional. I would recommend them as everything went as smoothly as possible and everyone was very nice & accommodating.
Doug Olave
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Went to Zezgo tonight, we flew in from Las Vegas and it was late. They were so helpful and professional. They helped us overcome an issue so quickly. We loved our experience! We will use them again!!
A Google User
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Last weekend, I rented a car with Zezgo Rent a car and had the most wonder experience! The prices were reasonable especially during this pandemic and the staff was incredibly friendly and helpful. The shuttle was also very convenient and quick. Took maybe only 10 minutes to get to the airport. HIGHLY RECOMMEND!.
Melanie Guedez
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As a Florida resident I'm used to renting cars all the time, I've found out during the years that all companies that have affordable rates have mileage restrictions for Fl residents but when doing the math even paying $10.99 extra per day for the unlimited package prices are still lower than big brand companies so I tried Zezgo and adding this total was around $21 per day which is much lower than airport pricing. Compared to other small companies this car was in much better condition and agents were polite. Give it a try, just have all your documents in order
Jennifer Anderson
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Great prices & great service!
From start to finish, Zezgo was friendly, attentive and straightforward on the pricing. We had a great time in the Lambo. It was well maintained and they were able to show us how everything works so we weren't figuring it out on the go. I'd highly recommend them over other places I talked to.
Todd Guttormson
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I booked before I read reviews, and after I read them I was mortified that it would be an awful experience. It really wasnβt bad!! I prepared for the issue with crazy insurance charges by having my car insurance info ready. I showed it to the agent, proving I had all the necessary coverage and wasnβt charged any extra. The SunPass worked great for us too. The employees were kind and the shuttle was quick. I was blown away by how uneventful the experience was because I was prepared for a nightmare.
Pam Gackle
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We arrived late due to weather. They stayed open later than normal closing time so we could get our car. Rental car was fine. Returning car was quick and shuttle to airport was timely and quick. Although I didn't really like the amount to be paid for the toll pass it did save a lot of time driving and not having to look for change.
Muslima Thompson
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Not sure if it is something that is consistent with the state, however, there were additional fees for tolls. Overall experience was good and Cisco was helpful when we checked out. But checking in we were being offered a vehicle that we did not reserve and honestly it felt like they did not want us to get the βnicerβ car, trying to convince us that the offered car was bigger, once observing both cars it was not. We went with what we felt like was roomier for our large group, the car drove great. The tread on the tires were a little low so I was concerned about that but thankfully we made it through our trip without issues. This place is close to the airport so it was convenient.
JAY WILSON
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GREAT EXPERIENCE RENTING A CAR FOR THE FIRST TIME . THERE WAS A LITTLE WAIT FOR THE SHUTTLE BUT NOT TO LONG ONCE I GOT TO THE LOCATION. IT WAS A QUICK AND EASY PROCESS WITH WILLIAM HE HELPED ME OUT EXPLAINED ALL THE COVERAGE FOR CDW AND LIABILITY TO BE COVERED PLUS I RECOMMEND THE SURPASS PACKAGE A LOT OF CONSTRUCTION WILL RENT AGAIN THANKS GUYS
John Ortiz
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Great experience Franco was a great shuttle driver nice and safe. Got to the location William took great care of me and my family and even gave us a upgrade
Clean cars will definitely rent again thanks guys.
Hollie King
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We rented our car through the Hopper app and had it for 7 days. Everything was extremely smooth and effortless during this process. My husband picked up the car after his flight and they ended up upgrading him to a full-size at no extra cost. The staff were extremely friendly and helpful. When we returned the car, there was absolutely no wait and the shuttle was there and took us straight to the airport. We will definitely be renting from Zezgo again. Very happy.
Cobbalen Edurada
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Last weekend, I rented a car with Zezgo Rent a car and had the most wonder experience! The prices were reasonable especially during this pandemic and the staff was incredibly friendly and helpful. The shuttle was also very convenient and quick. Took maybe only 10 minutes to get to the airport. HIGHLY RECOMMEND!.
Ashley Santana
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Angel was AMAZINGGG!!! I had a ridiculously long flight after cancellations and Angel still managed to get the car rental process quickly although I was late since my flight got delayed!! They took pictures of before the car to ensure they were aware of any scratches and I would not be charged for it!! She explained the extra coverages super quickly and clear and I only had to pay a $250 deposit!! Great experience not sure why the reviews were so bad! I ALSO called before booking to ensure all the extra charges in which they were accurate and I was not up charged for anything!!
Susan Calles
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Loved Zezgo. They were helpfuland the car was clean and gased up! Perfect experience. Please note: Deposit was based on credit. Also being from California and leasing my car I have high limits as required by my creditor. Zezgo requires the same type of limits.
Jamie Jackson
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I did hear a person complaining BUT they did me well, renting & returning. They were really kind. The car was a basic Toyota Corolla.
Jhon Marter
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The name is most definitely accurate. We got a fairly nice car for nearly half of what the other rental companies were asking. The customer service was above and beyond, overall a great experience - highly recommend.
Alexis Santiago
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No issues so far, great staff good vehicle and it was returned the same way. The pick up and drop off to the airport very simple. Thanks to the staff for helping us have a good vacationππ¨π»π«ΆππΌ
Juan Adams
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Surprisingly good. Easy pickup, no hassle. Drop off was easy after hours. Best of all, cheap. Will definitely use again..
Carol Armstrong
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Incredibly efficient and professional. The drivers who took me to and from the airport were so friendly- and the check in and out processes were effortless. Franco was especially friendly and professional as he drove me back to the airport and ended my trip on a high note. I would use this car rental service again in a heartbeat!
Carmen Jaime
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Zezgo car rental was extremely helpful. I arrived to the location and my car was ready for me. No extra fees and returning the car was very easy. The employees customer service was excellent.
Saleh AHMED
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Cisco Great service has been provided to me
I recommend the Zezgo Company if anyone would like to rent a car in Florida USA
Judy Francis
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Outstanding customer service and can't-be-beat prices. From the airport pickup to the efficient return, I only have great things to say about this company/location which clearly takes pride in their work. Strong recommend..
zaseth villa
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Cesar was great! Quick check in with the vehicle and no issues, everything was as promised. Customer service was excellent! However, the car was dirty when they gave it to me and smelled like someone previously was smoking in it. I think the company can do a better job at cleaning the vehicles.
Steven Mendoza
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Great place to rent a car and save money!!
Cars are reliable and kept clean. Franco has excellent customer service skills! I would recommend this place anytime.
Dominic
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I was hesitant to rent from this place due to the reviews. To my surprize, my experience was totally contrary to many reviews. I had no additional charges, the car was clean, staff was very professional, they accepted my insurance which covers car rental and billed only for the agreed fee. My only issue was they did but a $2000 hold on my charge card. When I checked my card, there was no charges other than the rental fee. I asked the manager what was up with all the negative reviews, she said, "People come here trying to change what they agreed upon." I already had a Sun Pass from previous Florida trips, so I used it with no issues.
Bethany Scott
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Valeria provided us with fantastic service while getting our rental car. She had a smile on her face and had a great sense of humor which was great seeing after a long day of travel. We also appreciated all of her advice with insurance coverage and toll information! I highly recommend renting from Zezgo. Thank you, Valerie for all your help and making traveling less stressful.
Neritan Leka
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Great service, from pick up to drop off. I use them all the time and am never disappointed. Also, their prices are fair and usually the best. Highly recommend!.
Justin Di'Angelo
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Angie was the best, she helped us through a tricky situation with our rental and was able to get us the best deal and some awesome add-one we didnβt expect to need and utilize so much!
Will definitely book again and the shuttle showed up literally 1 minute after we called it! Loved the experience! 10/10.
Meli D
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I rented a car from Zezgo near MCO last weekend. I was hesitant due to the reviews but I had a great experience with this company. I rented a really cute Mitsubishi Mirage that was great on gas. I had no issues with pick-up or return.
Amy Dunkley
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Car was clean and drove great. Pick up was easy and drop off was great. Loved that they offered a shuttle to and from the hotel. People at the desk were very helpful Cesar was the best aswell
Erin 2me
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Not sure why so many people have had issues?? I have rented here the last 3 times I've visited Orlando and has been a good experience each time! No hidden fees and friendly service have been provided. Come prepared with your insurance page, know if you are going to be driving on roads with tolls, and have a decent amount on your credit card to cover the deposit. Those are just no-brainers when it comes to renting vehicles. Thank you to the Zezgo crew! I'll see ya soon!
Sunny G
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I had a great experience with this car rental. !! Great car and great service. Not in the airport but they do pick you up. Thanks Andrea (sheβs hot ) π₯
Brad Drake
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Highly recommend this rental company: great service and reasonable rental prices. The service was just terrific throughout. Initially, when I called to ask about the terms of the rental and cancellation, everything was clear and the rules were entirely reasonable, with no hidden fees. Not only that, but my questions about minor changes to pick-up and drop-off were courteously and patiently answered. They gave me every reassurance along the way, which meant a lot since this was my first time renting from this company. Although I was dropped off to pick up my rental car, the company was alert to the fact that I might need a pick-up at the airport, and I suspect their service in this regard is the same as the great service generally
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