Awsome service, We used the App to booked, pay so upon arrival all you do is scan with the barcode on your phone the same on the way out. No need to interact with anyone. Really nice parking. The shuttle came fast the Driver a super nice gentleman helped us with our bags and explained to us what to do upon returning. When we got back it took less than 10 minutes, we got picked up by the same driver who took us right to our vehicle and helped us putting the bags in the trunk. Leaving we just scanned the barcode and we where on our way in no time. We plan on using this service on our future business trips.
I was able to pay for covered parking online. Very reasonable pricing and even got a 10% coupon. The only issue I has was that we had to wait through 3 buses to get space available.
We had a great experience with Wally Park. We parked at other Airport parking areas that were half the price but the rides to and from the airport were a challenge. We had an early morning flight and did not want to have to mess around with for shuttle service so we paid the extra and thoroughly enjoyed this experience. It was totally worth it!
Shirley D is the bomb i have been parking here since the day it opened. When Shirley came on board things changed. Greeted with a smile, upon exit with a smile. She chats and gets to know you, the customer. I will always park here because of Shirley. She should be commended on the job she performs daily . always a smile on her face. Well done!
Maybe the best customer service experience I've had in the past 20 years. When a third party booking company couldn't modify my WallyPark reservation (under 24 hours until arrival) Shirley at WallyPark MCO went above and beyond, was able to contact that company (whose phone # could not be found on their website), cancel the reservation and make me a new one. She called me back when she said she would and was just excellent from start to finish, listening to my gripes early on, understanding immediately what the problem was and even though it had no solution in her play book, she took it upon herself to solve it 100%. Every customer service agent in every company can learn from Shirley.
These guys were super nice and even loaded and unloaded our multiple bags of very heavy luggage for us. Bus was extremely clean and had amazing ac!! Pick up and drop off are a breeze with WallyPark.
Good location with respect to the Orlando airport
Bus driver stands around after dropping you off, implying that tip is expected
Also during checkout if you loose the receipt in your travels, the checkout person at the exit gate was of no help to lookup your check-in date by way of looking up your details on the system by searching for your vehicle tag plate, your name, phone number etc
The team at Wally Park MCO are exceptional! The shuttle bus drivers are kind, courteous, efficient and helpful, but Shirley at the gate is an absolute all-star! Recently we were caught up in multiple airline cancellations and rescheduling events, and Shirley was able to help us out, truly an exceptional person and employee willing to help out people in these hard times. If the world had more people with the work-ethic like Shirley, it would truly be a better place. I highly recommend WallyPark if you’re traveling out of Orlando!!! 5-star service!!!! And if her managers are reading this, Shirley needs a raise!!!
Parking and pick up always great..guys at guard gate not so much. If had to get out of their seat it seemed to bother them. Not my fault everything going digital and sometimes there are glitches..but will continue to use Wally park
Very convenient to and from the airport quickly without any problem. Highly recommend Wally park. Have used them in Milwaukee with the same satisfaction.
I was very impressed with how effortless this was. We parked our car - the bus picked us up right at our car, took us to our terminal. On our return the bus was there in less then 10 minutes and took us right to our car. Stress free...
Very nice shuttle drivers. I didn't park there. I used an on site car rental car agency that shares the shuttles.
My family and I parked At Wally Parking and it was a seamless and timely experience from drop off, shuttle bus, pick up, and exiting. A special thanks to Shuttle bus driver Joshua, who made our return back to Orlando pleasant, being super helpful, professional, and a pleasure. Thank you!
I went on a flight to San Juan Puerto Rico with my husband and kids and Wally Park’s services was everything you could ask for. We had the first flight of the day and the entire process was very seamless. The driver was very professional and on time. I didn’t know what to expect as this was my first time using Wally Park, but I can’t wait to use their services again. Highly recommend!
Shirley at the front gate was super nice and approached me to help. Parking is about 2 miles from Airport. Clean and secure
Everything was easy and both drivers to and from the airport were very nice and helpful. This was our first time using an on-site parking lot when flying and the experience was a good one.
Just a pleasure to park here. Came [email protected]
Bus was here in 5 minutes. Driver was so nice. Same driver both ways. Disappointed at checkout. Wish that the complimentary water at checkout would have been refrigerated. Otherwise, it was a great experience.
It is convenient to airport and easy to get in and out of. I miss With valet parking however, they follow you to your car and help you with the bags so it is still service oriented
Very good location. Fast pick-up to the airport. It took 20 minutes to get picked up from the airport back to the lot. That's a bummer. The manager at the lot was very good about it. Will continue to use Wally Park.
A clean parking area. The shuttle was right at my car to pick me up and I was only waiting at the airport for about 5 minutes for pickup!! Highly recommend!!!!
Love valet here. It's a beautiful thing.. you pull up, they unload you're luggage, shuttle waiting, bottle of water.Stress free start to your travel.
Call on arrival, bye the time you take shuttle and get back, car waiting baby. They load car, I settle in , pay and tip and I'm off. "Thanks Wally World ".
My flight was delayed and I ended up getting super late/early morning and when I got to my car I realized I left a light on all weekend I was gone and the battery of course didn’t like that. Shirley was able to help me jump my car and get on my way very quickly. Thank you so much!!!
This is a good place to park your car near the Orlando airport. Friendly people in good customer service.
Super nice staff, short ride to a parking area, or Advantage rental cars. They help with your luggage and take you right to your car! They also do it in reverse and take you to the airport.. Great experience!
Just arrived from my trip and got picked up within 5 minutes. My driver was very nice and even helped us with our bags. The price was better then the airport. Great service!
Great customer service. Driver was well versed in wheelchair lift and operations. Made the trip much easier, thank you.
We used WallyPark services over 4th of July weekend to visit family and it was so convenient leaving our vehicle there which was in perfect condition when we got back. The service was spot on, we did not have to wait long for a shuttle to pick us up, and the driver was super professional. On the way back, after a long flight, the shuttle was right outside waiting for us. It was an overall great experience and will be using WallyPark services in the near future.
Just got back from my trip and I had a great experience at WallyPark. Shuttle was right there when I returned and my car was just how I left it when I got back. Facility is clean and safe. Highly recommended.
Just arrived from my trip and the shuttle was there waiting for me. The driver was very nice and helped me with my bags. Check in and checkout was a breeze. Beautiful location and gated. I’ll be back again!
Very quick pick up at the airport after our trip which was great. Easy to request pick up via text. Will definitely use and recommend Wallypark!
Always professional and have never had a bad experience. Thry provide great service. Every time we need airport parking we use Wally Park
I park here on a monthly basis and I am quite satisfied with this place. On departure shuttle wait time is usually 5-7 minutes, and on arrival average time is about 10 minutes, but quite often is even better than that.
I have only waited for the shuttle for more than 30 minutes ONE TIME in the last year and a half, and that was during a busy holiday and an accident had stopped traffic into the airport. The staff and drivers here are SUPER FRIENDLY and I can't say enough good things about them... many of the drivers will give you insights on what to do and where to go if you are from out of town - some even take time to warn you about what gas stations are trying to steal your money!
At the end of the day, we are travelers, and we have to pay to park, which sucks...But at least at wally I have the peace of mind that I can leave my vehicle in a safe location and I will have reliable transportation to and from the airport. Like any lot, it's not absolutely perfect, but it suits my needs and I am happy to be a returning customer.
Convenient access to SR528, and walking distance from hotels if you need that. AGAIN... the STAFF IS THE BEST - they are working their butts off and they manage to keep smiling day after day!!
My experience with Wally Park has been great. The price for parking is reasonable and VA discount is a plus. I have made reservations through Shirley who is very pleasant and always goes above and beyond to help her customers. We are truly grateful to her. We are looking forward to our next vacation. Thank you Shirley for all your help!
My wife recently used WallyPark when she got back from a trip the car battery had died. The people working late evening on 2/16/21 were very helpful staying with her and our daughter. Trying multiple times to get the stubborn car to start, which they finally did. We will only use Wally Park from now on. Thanks so much!
Great place to park, plenty of shuttles coming and going so short wait times.
Rented a car, Go over it marking Damages scratch etc ..
Pick up- return was easy. Opted to pay $30 for gas they charge a $1.75 versus $2.36-.44 for outside- good value if return empty.
They wiil Pick you up/ drop you off at airport
One week $290.
I’m giving a solid SHOUT OUT to employee SHIRLEY for her professionalism, kindness & highly appreciated customer service.
She took care of my particular issue via the phone, which required her to look up a bunch of stuff, while tending to other customers there on her end. And she was cheerful & helpful to all.
Good help is hard to find, yet I say that WallyPark has a gem in Shirley, that she represents the business so positively.
WallyPark works for me & I will continue being a customer.
We had a great experience with Wally Park, especially Shirley. Pick up was fast and shuttle was very clean. They also communicated with us quickly upon our return. We will definitely use their services for all future travel!
Very good company. Nice shuttle driver not like Omni Airport Parking with their low life driver Evaristo begging for tips. I understand a little because it’s only $3. a day to park there.
Wally keep up the good work.
Very pleased with our first experience with WallyPark. Shuttle drivers were courteous, helpful. My only concern was the lack of directions for when we returned, no instructions on ticket, when I called #, I was given a # to text. Luckily, I had a pen so I was able to write it down. Shuttle was quick to arrive.
Clean lot decent price great employees and the shuttle buses were clean and on time. Highly recommend this place for parking.
Always a pleasure using WallyPark. Saved a lot vs parking at the airport. Shuttle service was on point, they dropped me off right at my vehicle and helped me with my bags. David helped me out checking in, the process was simple easy. Will never need to use the overpriced parking at the airport again.
Easy to park. They pick me right up after I park. Shuttle is quick and close to the airport. Bus drivers are professional and nice. Returns are quick back to my car and payment is easy. Great way to park at the airport. Thank you for great service.
Absolutely had to take a minute to recognize AMAZING customer service. I called WallyPark and spoke to Shirley. I had questions... she had answers. She guided me through the set up policy, and made everything so easy (All while not making me feel like I was a bother). A month later I needed some assistance, and again... she was on top of things and made everything so easy. It's fairly early in my business relationship with Wally Park... but so far, thanks to Shirley, it has been a fantastic experience. Thanks to her extra-stand-out service... I HIGHLY RECOMMEND WallyPark. (night and day from my previous experiences with other parking garages in the Orlando area).
Apparently I have the same issue as most people. The facility is great and the staff is awesome but the shuttle service from the airport can sometimes take a while. I’m a monthly customer, maybe 10% of the time I’ll get lucky and only wait at the terminal for a few minutes but it’s typically a 20 or 30 minute wait.
On the flip side Wally park has reasonable rates and offer covered parking while the others do not. For me it is worth the wait to have reasonably priced covered parking!
Sherri goes above and beyond!
Whenever there was an issue or concern she goes above and beyond to ensure the situation is correct to the best of her ability.
Sherry is sure to leave me on a warm and hospitable note in our interactions.
WallyPark and their service are great too!
Be sure to call the shuttle service on time
Had to leave town for family emergency. I parked at Wally park and it was the BEST experience ever. Shirley was stationed at park entrance and was extra helpful, she called a golf cart to drive me to me car parked at the end of a row far from the front gate. She found my reservation and gave me a discount because my emergency took a month to solve(kitchen fire). She was very helpful to everyone she came in contact with, really great employee. I will always use Wally Park.