I went on vacation and had my car parked there for a week. When I returned to get my car, I didn't noticed my car was scratched because it was dark outside. My car was scratch up on the passenger side. When I contacted them to explain what happened they didn't seem to care. I was told the supervisor would call me but I was never contacted. I find this unacceptable behavior from a business I trusted to take care of my vehicle during my absence. I am still waiting for them to view security footage of the incident and be compensated for my damages to my car.
Parking area is great, prices are cheap (especially for covered parking compared to others) but the shuttle service is horrendous. Be prepared to wait over half an hour waiting to get picked up from the airport. While you're waiting, you'll see every other parking service come and go multiple times.
This is a good place to park your car near the Orlando airport. Friendly people in good customer service.
Clean lot decent price great employees and the shuttle buses were clean and on time. Highly recommend this place for parking.
Very pleased with our first experience with WallyPark. Shuttle drivers were courteous, helpful. My only concern was the lack of directions for when we returned, no instructions on ticket, when I called #, I was given a # to text. Luckily, I had a pen so I was able to write it down. Shuttle was quick to arrive.
Waiting 20 minutes now no pick up! Nothing changes with this company! Always have long wait for pick up! Management needs to step up and do their job!
A clean parking area. The shuttle was right at my car to pick me up and I was only waiting at the airport for about 5 minutes for pickup!! Highly recommend!!!!
First of all we booked with Wally Park because it said they pick up every 5-15 minutes and we paid almost double. Instead we waited over 30 minutes so we we not happy. 2-3 of every other parking shuttle parkngo , parking spot and others came in the time we waited for Wally Park. I recommend the others now that I know better.
Wally world is not in line with other major travel agencies in regards to inclement weather changes. Unless you are a loyalty member no fees are waived, you will be charged for charges and then deal with nasty attitudes on the way out. The staff reminded us that they were not the only parking spot. Great Job Wally.