Ingrid from the sales department was wonderful, compassionate and caring and helped me with my reservation . She was a pro with a commitment to a high level of customer service and I thank her.
I always stay here when flying out of OIA. Very comfortable beds and great breakfast. Decent price and I always know what to expect when I stay at Comfort Suites. No surprises!
Very comfortable bed! I slept sooo good. The staff was friendly, kind and helpful. It was clean and comfortable.
Really nice for the price! Got a king bed and the room was spacious! My only complaint was that the shower wasn't always as hot as it should've been. Not a huge deal tho! I'd go again!!
Quite disappointed that the Airport Shuttle was not available for an early 6AM flt as all the airlines request passengers to be at the airport 2 hrs in advance. Comfort Suites shuttle does not begin service until 4:30 AM. We are hoping the cab will be at the motel at 4:00 AM. Otherwise, the accommodations are satisfactory.
Clean and roomy very close to airport SeaWorld and universal resort
This was the most comfortable hotel out of all the ones we stayed at during this trip to Fl. It was a shame it was for such a short stay as we had an early flight. Will remember this one though!
As far as Comfort Suites go this is a nice one! Clean, spacious, rooms and close proximity to the airport are hotel pros. It's walkable to a 24 hour Waffle House and about a 30 minute drive to the Disney World parks.
Friendly helpful staff decent rooms for a good price
Beautiful place everything was clean and tastefully decorated. All the associates were very helpful and friendly
Desk staff and housekeeping was friendly. Room was comfortable. TV was decent and refrigerator worked. Appeared clean, no specific issues. Just a basic hotel room.
The detractors were breakfast and the airport shuttle.
Breakfast was beyond basic. Staff started to put everything away 20 min early. That seems unacceptable. I was in the middle of making toast and staff was pulling everything away a full 20 min early.
The airport shuttle was unsafe at best. Staff both there and back used their cell phones while driving, without a headset. They held it against their ear while driving a bus filled with people. There were no seatbelts which made it even worse. This behavior is absolutely unacceptable. Drivers looked unprofessional as if they just got hired off the street by a temp agency. Clothing was definitely not business appropriate. Just made for a very unprofessional experience where these employees put everyone at risk. I won’t be back just because of this unsafe driving.
Fantastic, service was exceptional. They went out of their way to help me. Transportation and flights.
Great place to stay...But staff should do something about the hot hallways..some people have health conditions n cannot b hot...night time u cant tell but in the daytime its way to hot....other than that very nice hotel n room was perfect....
Great room and price hot breakfast and 24 hour coffee. They have a nice little exercise area and the staff was very friendly and helpful.
Everything worked. No drama except that the toaster for breakfast did not work. Big deal!
Room was comfy for a one night stay and close to airport
Nice clean rooms. Nice service. Had snacks to buy late night..
Clean rooms. Modem decor. Comfortable beds and linens. Great quality and value for the price!
Very nice rooms! Comfortable bed. Accommodating and friendly. Close to the airport. I would stay again.
This is a great hotel close by the Airport. They even have shuttle vans to drop you off at the Airport. The elevator sometimes is a little bugged out but over all still 5 stars.
Being from out of town, I had an excellent stay at this Comfort Suites.
The staff was really nice and friendly with excellent customer service. I am not sure what all the bad reviews are about.
The room was very comfortable with great accommodations. It was a great and nice room for the price that we paid. They have a nice little kitchenette area where you can purchase drinks, snacks and otc medications. It is also close to some fast food restaurants and other restaurants in the area.
They serve a continental breakfast that is delicious and includes things like sausage, waffles, and cereal. It has a very relaxing vibe in the hotel as well. My only complaint is that my room had some electrical issues with the lights turning on and off, but other than that minor setback, it was fantastic. I would stay here again when I come back to Orlando in the future.
I only stayed there for the night but it wasn't to great. For the price it was fine but it could use some help. The beds were nice and it seems that is were most of the money goes which is good I guess. Don't sit down hard on the couches as you'll just hit the fold out bed which I can tell you is not fun from personal experience. The breakfast was average but not bad. Was nice if you are needing to get out fast and just need a quick bite. Other then that the staff were very friendly and the problem was definitely not with them at all it was just the upkeep and the quality of the rooms.