Fantastic hotel and amazing staff! Took good care of us when we missed a flight home. Restaurant on site is really good to and not overly priced. Has a pool and shuttle. Best part is rooms with balcony that overlook the huge lobby and pool.
If your looking for a place to stay.I highly recommend this hotel.. Do not know about the restaurant as we didn't visit it. Bar food was great.We had 2 days we just stayed poolside. Very clean and ladies kept the clean towels well stocked.. The rooms were very clean and smelled clean.I am an X housekeeper .I was looking for the shortcuts.And there were none to be found.Rooms were spotless.Beds and pillows were perfect. The cookie was a nice touch and the lavender soap was devine. Do not hesitate. Thank you for a great stay!!!
Awesome! So excited to come back! Got this resort for a fantastic rate at ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ I love this hotel and I'm so happy I stayed here much cheaper than what I usually spend.
I came here for a wedding and it was cute! Simple decorations for their convention center but the staff was nice and efficient. They wore masks and gloves so that was great! Their food isn't bad either
Absolutely amazing stay. Ross, at the front desk, was super friendly and worked from morning to night. The bartender, a nice young man, was super helpful and complimentary, and a hard worker as well. And lastly, DARCEE, the barista! I can't say enough good things about her! She took a personal interest in me, was amazing and so personable. She had excellent customer service, and was polite. The staff here is a breath of fresh air!
Also, the rooms are incredibly clean. I would recommend this hotel to anyone who wants friendly service and a relaxing stay. Wonderful!
Hotel staff are great, as are the amenities. The last few times I've stayed here, there have been noise issues - I have informed upon checkout, and this may be out of their control in the moment... but there really isn't any regulation after quiet hours, even after bringing it to their attention. Masks have also not been enforced for the times I've been there (literally swaths of people in the lobby) - there are postings, but nothing is said to those who don't abide. I understand FL marches to the beat of their own drum for their own reasons, but if your going to post it, you may want to enforce it.
Pool was nice, furniture around pool some had holes and cushions were stained. Smelled nice inside and room was clean. Windows could use a good scrubbing. Hard to enjoy the view. A tad overpriced considering it's only Orlando. Outside could use some sprucing up.
Meh... overpriced but clean and the bar was cool. I had no choice because hotels around Orlando Airport are dumps except this one. Wonderful atrium. Bar was open which was cool. My kids felt safe. Clean rooms and beds. Close to airport. Too expensive overall but I had no choice
Loved this hotel! I stayed there for two days with my three little kids asked no car and we had a great time hanging out at the hotel all day. Room service was amazing cleaning the room perfectly. We loved watching TV, hanging out by the pool in the cabanas, getting a drink at the hotel bar. My husband works remotely and he found great spaces that were quiet and easy to do work. The elevator is awesome with a great view and all the ppl working there are really nice. Across the street there's a whole shopping center and then minute walk away there is a nice little park. Best part is that the hotel shuttle will drive you there!
The room was upgraded and had the wow factor. The service was sterling as nothing was too much for the staff. Lovely hotel, brilliant cocktail bar. Staff well trained and lovely.
Surprised at $300/night hotel has Valet, a Starbucks, restaurant, a bar along with other expected amenities but not an important one for traveling families. Can you believe that there is no guest laundry? I have been to many Hiltons along with other competing chains and I am in shock, in Orlando of all places! That was the only bad part, but such an essential part of traveling families, that I can justify a "1" star. It's the equivalent of renting a Mercedes Benz and having to manually roll up the windows!
Nice hotel!! Looking at it from the outside you wouldn't think it's as nice, so don't judge by the cover. There's a pool table (uneven), nice size pool, and table tennis for activities around the pool. The room was clean and had a large TV, but I didn't like the lighting. I felt it was a lil dim, even by the body mirror. The bathroom light is far the best lighting of the room. Lastly the hotel is in a great location, walking distance to food, shopping, and convince store.
Nice hotel but the atrium is load. So if you get an atrium “view” room you can hear everything in the building. Not a huge deal but again you cant get away from it because of the building design. The lobby and bar area are nice and updated. As are the bathrooms. but the rooms themselves are outdated. This is a common theme though with the Double Tree hotels as I travel. Most of the rooms have dark tones and it gives the rooms a dated/dark feel. Lighter paint colors and new carpet will give these rooms a much needed transition. Also, There is no free parking as well. Just and FYI. All in all I have it 3 stars. Maybe a 3.5
Outdated but still trying to hold its own. I got a room and no matter what they did, it smelled very musty in the room, almost like something had died. Actually, the whole side of the 10th floor smelled fishy, so to speak. The room was nice, if you can get used to the smell. The employees seemed a little more like they were better than anyone else, not so friendly or greeting. I stayed at another hotel not more than a few blocks away and it was much cleaner, with friendly employees and not bad odor in the room! I think the price paid here at Double Tree, compared to the upscale hotel i moved to, was about $30 more a night. Oh, and the PARKING FEES ARE OUTRAGEOUS AT DOUBLE TREE!!!
Very clean, staff was so nice about everything. Nice quiet room that was spotkess. They have a nice pool area with a pool table & pingpong table but they both need updated. The restaurant/bar was open til 11pm which was nice . Food was great but a bit pricey. They have valet parking & self parking. I have never stayed at a hotel that charged for self parking. $16. Otherwise all went well. Even with the extra expense for parking, I recommend this hotel.
Lobby area looks very nice and bar area is cool but when you have a room on the 7th floor and the three elevators are down I feel like it is over priced. Earlier today only one elevator was working. I’ve stayed at Hilton right next door and a much better experience. Also 10$ parking for guest
What an amazing experience. I recently got married here. I had a brunch wedding with small guest count due to COVID. The hotel did an excellent job in the midst of a pandemic. I was able to have an amazing wedding. Thank you to Sarah!! She did a phenomenal job. Everyone is very friendly at the hotel as well. I would definitely recommend it to anyone trying to get married during COVID or after! Just amazing!!
Honestly double tree is amazing but it kind of doesn’t make sense why they call it that because there’s not two trees next to each other.
Have been proving cleaning services to this property for past 8 years and as soon as GF management took over they refuse to pay the invoice, Accounts payable says they don’t have any money to pay their vendors invoice. Left messages to GM AND AGM but not one is willing to take responsibility. Very very poorly managed hotel.
Ross from the front desk is super knowledgeable and made me feel very welcomed. He was extremely professional and friendly. This will be my new go to hotel here in Orlando thanks to him.