Friendly service from top to bottom. Highly recommend
This place was great. Extremely clean check in area and the van was clean as well. The gentleman who checked me in and the driver were both very courteous, polite and friendly. Drop off and pick up at the airport was quite quick too. Not very far at all from the airport either. A short drive. Already booked with them again :)
I had an extremely early flight and was nervous being alone at first but Dwight eased my worries. He offered me coffee and water and made me feel safe. The check-in and check-out process is very easy and will continue to use them in the future. Thank you Dwight!
We had a GREAT experience with Self Park... the staff is as amazing as the price!! This guy Peter, who picked us up, was ready with bottled waters and really took care of us!! Thanks man, meant a lot after 20hrs of flying.
We love this parking service. We've been using them for years every time we fly out of FLL and the quality of service has been consistently high quality. Efficient, friendly and reliable, they make it easy to drop the car, catch a ride in a clean shuttle and get dropped off right at our airline entrance. I'd 100% recommend to anyone and will be using them again soon.
Worst case scenario you might need to allow 15 minutes for check in and waiting on the van/bus to come back around for you.. I only use their covered Valet parking option and it works well for me. Very affordable as I think they have discounted the price right now on their website. Some of their staff don't have the "best look" but they remain Professional at all times. They almost gave me the wrong key one time; not sure how that happened. But I like the service
Very easy and prompt service. Cynthia and Peter were wonderful. I just hope pick up is as smooth as drop off. Thanks!
The pickup also went well, thank you for making things easy. Terry was my shuttle driver and he was awesome! I will def use you guys in the furture.
Used you guys again. Same prompt service and Dwight was very nice.
I have used Self Park FLL a number of times over the last 5 years and have always been very happy with their service. Their pricing is very good, the lot is safe, and you take your car keys with you! I see no reason why I would not always park my car here when flying from Fort Lauderdale!
My first time using this service. I followed the instructions and recommendations listed online.
I arrived 30 mins ahead of time to the parking lot, the driver was ready, nice and friendly. smooth checking process.
The drive to the airport was good and made it on time to the airline for my flight.
Friendly service from top to bottom. Highly recommend
First time using Self Park FLL. I will definitely use this lot from now on. Much better choice than the airport and others I've used in the past. Our driver was Peter who was the greatest. We felt like we were being driven to the airport by a family member. He was so personable. I highly recommend. I'm sure all the drivers were great but if you can get Peter, you won't be disappointed. True professional.
Have used this parking facility many times. Love it. So close to the airport and the shuttle service is fast and easy. We recently traveled and our driver both ways was Mike. Excellent!!
Excellent service. Will use this company again! FLL does not offer long-term/ economy parking on airport property and this was a great option to save a lot of money! It was easy to extend my reservation online and the shuttle is convenient and efficient. When I returned to my car, the battery was dead and the shuttle driver was able to give me a jump to get me quickly on my way. Office staff and drivers were all pleasant. Overall, a great experience!
We had a GREAT experience with Self Park... the staff is as amazing as the price!! This guy Peter, who picked us up, was ready with bottled waters and really took care of us!! Thanks man, meant a lot after 20hrs of flying.
We fly a lot, one time I thought I would save some money and give this a try.... it was so nice being dropped/ picked up curbside I will never go back to parking in the hibiscus garage and taking the shuttle. The cheaper price is just a added bonus.
The staff is so friendly , they are a small group so you will get the same drivers and get to know you if you fly often.
A couple of weeks ago I was traveling with my wife who had just undergone knee replacement surgery. We were traveling to Chicago to attend her brother's wedding. Our shuttle driver was Peter, who was courteous, funny, and an overall nice guy. I thought I got all the luggage from our car to place in the shuttle to the airport. Wrong! When we arrived to the airport from the Self Park lot I discovered I missed my wife's suitcase. I mentioned this to Peter, and in the very next breath he said, "No problem" and drove me back to the lot to retrieve the suitcase, then back to the airport. Peter went above and beyond his duty and my wife and I were extremely grateful. Peter, you are best! Thank you!
I have had bad experiences with these type of parking places before so I was a little hesitant going in, but I was blown away. The staff was courteous and helpful from the moment i got in the door and the entire process was smooth, getting me ready to go in minutes. My driver was Peter, and he was a delight. Very helpful, always making sure that he was doing everything he could to make my experience great. I made it to the airport with time spare and with the knowledge that my car was safe. I will definitely use this location for all my family's future travels
I reccomend this company to anyone! I was away for 4 days and came back to the same way I left my car. This company is very clean and reliable. I was dropped off and picked up with no worries or hesitation. My new go to when I fly out. Very respectful and nice people. Yes I will continue to use this company to store my vehicle while away. Thank you all so much!!
This was our first time using Self Park FLL. Check in and transfer to the main parking lot was easy. Peter was super friendly and helpful with our luggage. He offered us bottled water and gave us, my personal favorite, a pack of sanitizing wipes. Very much appreciated that for our travels through the airport and on the plane. Thank you Self Park FLL for being very reasonably priced. Thank you Mr. Peter for your customer service. This company made our connect to the airport, safe and quick. Will definitely be using this parking lot again.
These guys saved my bacon today as I was flying out of FLL. Due to my own error I ended up not having properly planned for parking and ended up semi lost and Googled FLL airport parking last minute. These guys not only accommodated me last minute but did so quickly and helped me make my flight. The manager (did not get his name) and driver (Ryan) did a superb job. This is my new go to parking for FLL.
Easy, inexpensive parking solution. This lot serves the Ft. Lauderdale travel industry (airlines, cruises and tours). Convenient to the FLL airport and port.24/7 operations is very important to me. Easy to use on-line reservations, very pleasant, friendly staff and excellent security is a big plus. Front parking lot for office is a little bit rough, but once inside everything is clean, well done and comfortable.
Excellent service. Was picked up promptly by Driver Ryan was greated and given cold bottle of water. Overall Reliable service.
This was my first time using this place and I will be back when I travel again. It worked out great. People were great.
I hesitated going on my trip since I never had been to the airport and was going to offer to pay a friend to do it. But I learned it's really better to drive yourself because you can depend on yourself and Self Park!
I 1st used their parking facility even before they officially open. Since then I have been using their facility and always had a great experience. Thanks
I have parked long term in Ft Lauderdale many times. These guys were good... Questionable why my SpotHero no longer had parking places available. 🤔 But they were comparable in service, even if the driver was a bit snippy about the pick-up spot. I know they deal with all kinds of folks from the airport, trying to determine the pick-up spot can be frustrating for all parties. I will certainly use them again, and soon.
Easy to use. The bus was available immediately to take me to the airport and pick me up and take me to my car! Absolutely will use them again. You need to check in at the office before going to the parking lot.
First time using Self Park FLL and truly satisfied with the service. Great price, a nice lot close to the airport, and such a smooth process beginning to end. I would definitely park here again whenever needed.
Easy to use. Conveniently located next to the airport. Priced right. Prompt shuttle each direction. From start to finish a five star experience.
Hello, this was my first experience with this business and I was completely satisfied. dropping off my vehicle Stephen was my attendant and he was courteous and polite and made me feel safe. ..Returning to get my vehicle Ryan picked me up from the airport and he was amazing. Young man, very polite and helpful. I appreciated both of these guys service and I will be returning for future service and referring them to my friends.
Excellent service and great location!
We didn't have any kind of problem and they were always on time!
Mr. Travis and the Irish man, were really kind, respectfull and responsible.
I have a monthly plan an all I can say is that I love it! They pick me up and drop me off. Works great for me! Would definitely recommend.
I had an amazing experience with Self Park FLL. I was traveling for the weekend. I made a reservation ahead of time online. The reservation process was very easy and user friendly. I arrived at the parking lot. I was assisted immediately. The woman working the desk was very friendly and explained the entire airport shuttle pickup process in detail. She also provided a card with all the same information for shuttle pickup at the airport. Once I checked in, I was guided to my parking space by a shuttle driver. After parking, the driver collected my bag and loaded it in the shuttle. From arrival at the parking lot to departure to the airport, I believe it was around 20 minutes.
The airport shuttle pickup process was pretty easy as well. Once I landed, I called the number on the card and went to the stop. It was approximately 12:30 am and I was picked up by the shuttle in less than 20 minutes after my call. They even have an option to receive a text message with a link for detailed information on how to find the shuttle stop. That was extremely helpful.
The fares are very reasonable, especially in comparison to airport parking. I parked from Friday afternoon until early Monday morning for only $34.
I highly recommend Self Park FLL and will certainly be using their parking lot in the future.
This establishment has a very warm clean and Airy welcoming feeling to it. You get very big smiles from the employees who want to help you any way they can. Unfortunately from me I was looking for a place to park the car and go on a cruise. They do not shuttle people to the cruise ships and you would have to take a taxi. When you consider the cost and the transportation issues it might be a better deal for you than other establishments. However that is something you would have to analyze based on your travel. As far as I could ascertain they have the best rates for traveling to the airport but that increases during the holidays. There is no question in my mind that I will use this company when I have to travel to the airport.
Every experience with Self Park FLL has been above and beyond to me. This is probably the 4th time I used Self Park FLL. I appreciate how every interaction with every individual is always a fondly memorable experience.
Today is the first time I wrote a review. I want to especially thank Dwight last night. My flight was in late at 1am. He has a very upbeat personality well suited for hospitality in transportation and more. He was always courteous and helpful every step of the way. I also like the smooth jazz music he plays in the van. That is my kind of music too.
I’ve been using Self Park FLL for a few years and have had great experiences every time. Making the online reservation is super easy and everyone from the check-in staff to drivers are friendly and professional. I’ve had a few schedule changes due to weather and pandemic and they’ve always worked with me on credits. Ryan and Pete are great drivers and super friendly.
I should have given self park a 5 star review for they're efficiency, friendliness, and on time shuttles...it was all effortless and I would certainly recommend them....the only problem was when we had to change our date because our flight was cancelled due to a storm...it was very stressful trying to get that done they couldn't Help me because it was a third party reservation😕 it took a lot of effort and phone calls and you have a limited time to do it...
I have been working between Michigan and South Florida for the last four years. I fly weekly and use self park fll each time. I have NEVER had a problem. The staff are courteous, professional, and timely. Beginning with ALI at the desk, my reservations have always been correct. The drivers Ryan and Pete treat me like family. I have sent several friends to them and they have had the same experience. I recommend them highly.
I have used these guys many times on my quick weekend trips. I have never had an issue with them. The customer service is always on point and drivers are always pleasant. I make sure I get to the office early for my flights just in case, but have had a problem. The price for parking is also very good. I will certainly continue to use them in the future...ahhh next weekend.
Excellent service. The staff was very friendly, and the process was seamless. I arrived to the lobby and was immediately taken care of, and I was offered a cup of coffee or water. I was also explained how the pickup process worked. I followed the shuttle driver to my parking spot and then driven to the airport. Upon arrival I called the number I was given and within minutes the shuttle was picking me up. Couldn't ask for a better service. I would definitely recommended.
I always use Self Park FLL. Safest way to get to my car after traveling. They take me to the airport and drop me off right at my car while they wait until I am in my car safely! THANK YOU
This is my second time parking my car in less than six months at this place, and I haven’t had any issues. Everything runs pretty smooth. Terry was our driver last time, he was very friendly and attentive.
This is one of my favorite place to park, it's easy, the price is good and they are always sending a 15% coupon so you can take advantage of the discount. The employees are nice and it's located about 3-5 minutes from the airport.
Niall was great. So professional. Dropped me off, had a nice conversation. Took care of my bags. Very kind gentleman. Their vans to pick you up in are clean. And I felt like my car was in a safe place. They made the transportation to and from the airport easy.
If was my first time using their services, very friendly and courteous staff. They’re very organized! This service is so convenient, you literally check in and they take you to the parking spot and you jump in the shuttle right away, 5 mins and you’re at FLL. On my way back, I called to let them know I arrived, waited less than 5 minutes to be picked up and they dropped me off my car where I parked. The drivers are extremely nice and kind. Will be back!
I was a previous customer of Park Safe but when I tried to reach them recently, I found out that Self Park FLL had taken over their business. Although i was a bit leery of trying a new parking company, I must say I was pleasantly surprised! The whole process was very smooth. You park your own car, and take your keys. When you park, the driver will tell you what spot you are in, so I made a note of that in my phone notes. Then the driver helped me get the bags out of my car which was a HUGE help as I was traveling with a toddler. When I arrived back home, the shuttle was SUPER fast and courteous. This will be my new go-to parking company when I travel out of FLL.
We recently parked here for 5 days. Just prior to leaving the lot, the driver reminded everyone to make sure they had everything needed for their flights. As we're about to enter the security line at the terminal, I realized I left my suit hanging in my car. Quick call to the lot and a driver picked me up within 5 minutes, took me back to the lot, then brought me back to the terminal with plenty of time to spare to make our flight. Needless to say, it saved our trip to our son's wedding !
On our return, after calling for a pick up, a van arrived within 10 minutes. Every employee we came in contact with was friendly, polite, and customer service focused. Highly recommended !
The best service I've received. The drop off/pick up times were amazing. I love the service and the facility.
First time using a lot like this since moving back to Florida. Awesome experience. I had Izzy as my driver both ways and he is the best. Will always use this place when I fly out. Much better alternative to Ubering back and forth.
I absolutely love this service, I park here every time I fly out of FLL and I usually fly at horribly early hours and there are always plenty of staff there and are very punctual with the free shuttle. I have never waited more than 10 min after I call them to be picked up when my flight arrives back. The cars are parked in a fenced area that only staff can open so you know your car is safe. Recommend to all my friends :)
Best place around and I tried a few of them around the airport. This place is clean, organized and professional. Fenced parking lot with security perfect for my car....
This was my first time ever using self park and I was absolutely amazed from start to finish. Dwight was my driver to and from the airport and he was phenomenal. He was easy to talk to, answered all of my questions thoroughly, helped with my bags, and made the drive fun!! Dwight's the best and made my experience wonderful!
I don’t know if you’ve noticed recently but there is absolutely NO PARKING AT FLL! Ugh!! I had a good experience here and all the process very quickly and no hassle at all.They take you to the airport as soon as you park your car and then they pick you up in very short time. If you need to park close to FLL and you expect a good service for a reasonable price this is the place.
Jermaine took GREAT care of me when the off site rental car company tried to take advantage of me. He dropped me off to get the rental and when I called to be taken back to the airport, he was there with a smile. Now I’m getting a reputable rental car.
I strongly recommend it this company. They are reliable professional and trustworthy. They send you the information by email with instructions how to pick you up even one day before. I will definitely use a service again
thank you self park
I appreciate it.
Awesome company! Very helpful employees, and you get easy to follow drop off and pick up instructions. Niall was my driver and he was so great, friendly and efficient! Will definitely use this company again!
We use Self Park FLL at least three times a year. Best parking ever! We haven't found a parking lot as good as this one. Dwight was our driver tonight and he did an awesome job! Thank you!
I’ve always parked my car there to go to he airport and its quick and easy. Never had a problem with them and they are very fast in taking you to the airport and also picking you up. Highly recommended.
This place offered a safe place to park our vehicle, at a great price and with an amazing service. Our departure and arrival were in the middle of the night, and the gentleman who took us to the airport, and picked us up, in the van was an absolute pleasure to deal with. The wait to be picked up at the airport was about 15 minutes or less. I'll definitely use this place again if flying out if Fort Lauderdale.
I have used Self Park about 4 or 5 times and I have been totally satisfied so far. Always in time and never had to sweat it out to catch our flight at FLL. rates are reasonable and the shuttle is clean and efficient. Drivers are courteous and helpful. I have recommended to family members who were equally satisfied.
We left the phone in our car and Ryan the driver made a great effort for me to return and retrieve my phone. Thank you Ryan
Highly recommend this company. The location is right next to the airport and they shuttle you right away to the airport. The stuff is over the top nice. They also pick you up whenever you land as the shuttle is 24h. The pricing is great as well and they usually offer a prome code on their facebook page.
First time using this service and everything was excellent! We had an early flight leaving and after check in, got to the airport promptly. On our return, we called for pick up and our wonderful driver Niall was with us in less than 10 mins! We travel quite often so will definitely be back!
My experience with them was great. I totally recommend this company. Great service and prices. They are very responsible and attentive people. The Irish man and Travis were super kind to us while taking us to the airport and bringing us back.
The lot is very accessible, the manager is great, just hope that you don't get Pete as a driver. He drives erratically, implies he wants a tip after so-so service and overall is not a great guy to have on the team for a customer-service based business. I will use this lot again and will wait for another driver if Pete is in rotation.
The service was fast and efficient. They are located close to the airport so it only took a few minutes to get to my departure. Upon arriving back, I called the 800 number and the shuttle was there within 10 minutes. I will use them again and recommend them to other people flying out of fort Lauderdale. Also, much cheaper than parking in airport parking.
I use Self Park FLL any time I fly. The drivers see always friendly, safe, and prompt. Izzy picked me up tonight and we had an enjoyable conversation. It was raining and he didn't keep me waiting at all. Thanks for the great service!
I was perfectly happy with this service. It's nice to be able to park your own car and keep your keys. Peter gave us a ride to the airport and was very kind and friendly.
Great systrm in place. Front desk people really professional.maybe it is me,but I was standing at the wrong place for pick up looking at the little card they gave me.terminal 4 pickup area it is not clearly visible neither in the card or in the physical terminal.
Other than that detail that made me wait longer than expected
The rest is perfect.
I cannot say enough good things about this service. From start to finish it was a 10/10. All of the employees were so friendly and helpful. I was nervous leaving my car somewhere and they made it worry free! I paid for the valet covered parking and would recommend. I got back after many delayed flights, tired and frustrated, when I got back to the parking lot they had my car ready and waiting for me. Would 100% use again. Thanks again for your great service, you guys are great!
This was my first time using FLL and the experience was excellent. The service was perfect. Everything work perfect. I was even late for my pickup by 2 days and all was good. Thank you FLL and it’s people.
Positives - close proximity to FLL; user-friendly website; affordable parking charges; follow up email after check-in to enable a smooth pick-up process from FLL back to the parking lot; the gentleman from Ireland- very courteous, friendly and patient. 5 stars for him!
Negatives - parking lot details were lacking during check-in at the office for this 1st time customer. *It was not until the return to the parking lot that it was known that the driver going to the airport should have provided a paper to place on the dashboard & it would be collected upon return to the lot. *No mention of the importance of noting the parking area letter and # details to avoid difficulty in locating a car especially during a night time return. *The young driver to the airport made no announcement prior to stopping the van to let out two other passengers. He simply jumped out of the van to get their luggage while they were cluelessly asking - "Is this American Airlines... Is this American Airlines....?" Same thing happened with me but good thing I know FLL very well. As I didn't have any check-in luggage, Mr. "Charming" lazily sat back and watched me as I fumbled to find the nob to open the door to get out of the van. Such a "gentleman"!! 😏 Nevertheless, will use the service again because it's convenient
Great place for airport parking. Been using this place for years....always considerate of time and the staff is super friendly. They make everything clear and understandable when using their services. Once in the marked area for shuttle pick up, you are picked up within 10 min. The valet service is the way to go. Your car is ready to pull out and go home. No hassles EVER.
GREAT SERVICE. FRIENDLY STAFF. I ALWAYS USE THEM WHEN I TRAVEL. GREAT PRICES!
Disappointed that the driver didn’t make passenger wear a face mask! Other wise good service.
(Reading the response, I updated this to (4) stars- I do get there kinda last minute. Knowing how you operate now, I should plan better). Even though I notice you accept very little responsibility in any of your negative reviews, I still appreciate that you respond to them. See you soon!! One suggestion, when staff says, drivers name and he will be out in 5 minutes, which never happens, just tell people the time. "its gonna be about 15-20 minutes, we are going to wait for some other people."
This would be a much better company if they planned the exits and pick ups better. I’m standing here again watching 6 people stand in the parking lot waiting for Pete the driver to come out. He was supposed to be here five minutes. It’s been 15. Also it takes them about 30 minutes to come and get you. Aside from that the staff is very nice and very friendly. I may have to find other arrangements however I am traveling for work and if you are please keep this in mind.
Convenient location to airport and shuttle service was quick and painless! Dwight was very helpful and with an 8:40 PM return to FLL we waited less than 10 minutes for Shuttle Would certainly use again - Location was a bit off the beaten path but second time will be easy and we departed before sunrise!
Follow up emails with reminder on how to process upon return arrival was very helpful as my mailbox gets a bit full and I did not need to find original Email from departure
First time using them.. super close to the airport.. didn’t wait more than 5 minutes for the shuttle. My driver Dwight was very nice.. courteous.. has water for passengers and all! Will DEFINITELY use them again!!
Wow! The service here blew me away. Super nice staff, especially Dwight our shuttle driver. Even though it was 4:30 a.m., Dwight was full of sunshine and happiness.
Nice clean facility and seems well-run.
Very good rates and am glad I found a quality place to leave my car at a fair rate.
This is my first time using them and I had a great experience. We arrived at 1:30am and didn’t wait more than a minute for our driver to arrive. He was very helpful explaining how to get to the stop and also has a great smile regardless of the time. Definitely next time will use them again.
Very fast and efficient. I did everything online, got there gave my printed receipt and was out and parking in less then 10 min. The shuttle driver showed me to my parking spot then drove me to the airport. Great setup and execution. Would recommend this spot to everyone.