A very decent place to stay, definitely above average. I enjoyed the complimentary breakfast & lunch they served. Free shuttle to & from the airport.only complaint us the that it seemed like it was managed by college aged students that didn't care much about their customers.
Functional but dated felt like my grandparents house. No modern amenities.Staff was not very friendly. No comparison to its rival Residence Inn by Marriott which is across the street. DO yourself a favor and book Residence Inn across the street which is modern and greater value
Loved this stay. Genuinely friendly and attentive staff across the board. Nice looking lobby and guest rooms. Great rate compared to other similar hotels in the area, although valet parking rate was absurdly high. Talking to the valet attendents about this saved me $15 a night though (again, great empowered service). Highly recommend for your stay in downtown FL.
This place is absolutely amazing. Gym, pool and mini golf course on site. Would recommend to anyone traveling.
Honestly during the pandemic thought it’d be a nice place to stay judging on reviews and photos which I wouldn’t do again. But anyways they told us they would clean rooms every 3 days which I was confused about but once again I was okay with it! 4 days pass by room hasn’t been cleaned, no towels, no more toilet paper, etc. Well you get the point during COVID we need higher expectations and good service. Very disappointed and ashamed. Never again!
First, the good: this is a very clean hotel, and we were very happy to find it after having to cancel our stay at a competing hotel because of how dissatisfied we were with how we found it. The staff is friendly, the property is clean, and the amenities are quite nice, considering this is a 3 star hotel. The price was right, also. Now, for the bad: the housekeeping is virtually nonexistent. We stayed for six days, and never had any housekeeping services. I had to go to the front desk multiple times. First, they said housekeeping would come on day 3 of our stay; no show. Then when I inquired, they said it was actually on day 4 that they would come; day 4 came and went, still no housekeeping. We needed fresh towels, fresh soap, etc., and got nothing. The front desk gave me some fresh towels, but come on! This property is located close to beaches, etc., so we were showering more than once a day. I don't need you to make my bed, but I've never stayed at a hotel where the linens weren't swapped out everyday. By day five, we were out of toilet paper. This is also a hotel where they provide a kitchenette in your room. So, considering this, I would expect housekeeping to come on the regular. They don't. And if this is a COVID issue, it should have been disclosed at the beginning. I would stay here again...the beds were very comfortable, and the property was well kept and clean. But don't expect housekeeping to empty your trash, give you fresh soap, toilet paper, or towels. A very discouraging thing that would've made this stay a five-star rating.