We were pleasantly surprised by our experience at Park 'N Go Lauderdale! Safe, clean, efficient, polite, and responsive. Attendant Bree and driver Chris were exceptional! When our delayed flight arrived at 1am and travelers were tired and frustrated, they remained cheerful, professional, and helpful. Will definitely use Park 'N Go again!
Everything was very good until I came back from my trip. Fair price and shuttle drivers are professional and courteous. Now, comes the bad part. I booked thru a third party and I was charged a partial payment online and I was due $29 at the lot. I come out and handed the yellow ticket to the cashier who claimed to be the manager at past midnight. He said “$49” I said “why?”, he then said, “look, I am the Mgr. here and what you have to pay” I said that is not correct. Then he raised his hands and pushed them back down energetically and said “YOU ARE PAYING!!” after that he started talking to me as if I was his child. He was belligerent and disrespectful. Unfortunately, because of that man I cannot recommend this place.
My first time using Park 'n go and I was quoted pleases with the service from beginning to end. As soon as I parked my car in a parking space, the shuttle rolled up quickly and the driver loaded my bags onto the shuttle. When I returned from my trip, the shuttle dropped me off right at my car and the driver put my bags in the trunk.
When I was leaving out of the parking lot, the exit attendant offered me a bottle water. I thought that was a small cool gesture. I'll be using them again and refer to others.
Everything went very smoothly with my long term parking. I paid on advance on line and dropped the car off at 6:00 AM. There was staff at that hour, and after parking the shuttle came immediately. They handled all the luggage too. When I picked up the car all went smooth and they gave everyone in the car cold bottles of water.
Fast service. Shuttle was waiting when we pulled in. It's Valet style. They park your car for you. When we got back from our trip, car was waiting for us. Definitely will use them again.
WOW!!!!! 100% recommended I left my car for a full week here to travel from the Fort Lauderdale Airport. When I arrived they were already waiting to take my car and to take us to the airport with their shuttle. When we got back we called and they were there in 5 MINUTES, SUPER FAST. When I got to the parking unfortunately one of my tires was flat, apparently I caught a nail before I parked my car. Randy (the shuttle driver), not only help us in changing the tire, but he also made sure everything was good with us. When we got to the gate they offered free bottles of water because we were changing the tires. Not only the price was great, but their customer service is also above and beyond. Definitely will be using their services in the years to come.
Will take forever for pick up from airport. Long lines to leave exit because only one counter works- they always block off their express exit lines. I would rather Uber than deal with this- DO NOT RECOMMEND
Everything started out really nice, until we landed and a gentleman there as we were leaving was really rude and not helpful towards us. Did not like how he talked to me as a customer.
Always friendly, professional and service oriented. I wouldn’t park anywhere else for either airport or cruise parking. They are so good in fact as you exit they give you and everyone with you an ice cold bottle of water. If you pay online you receive a nice discount.
Very good, lower priced alternative to the high priced parking on site at Ft. Lauderdale Airport. Good, attentive staff. Very good and prompt shuttle service. Highly recommended.
Absolutely perfect experience. No issues or problems. Cheapest prices by far. Super nice people.
Booked this for the first time for our Thanksgiving travels, the place is safe, gated and monitored, we had a good overall experience. The driver that pick us at the airport was very nice and friendly.
Our only concern was that the driver that took us from the parking lot to the airport was not wearing a mask, is the one thing we must all do on this COVID times. I asked him to please wear one, and he refused, saying it was not something he was required to do.
Very nice driver. Terrible customer service on the phone. I was telling operator where we were and I stumbled over numbers and he was extremely rude about it. When he finished telling me where to go he did not hang up the phone completely and we heard him making snide remarks. Will NOT be working with this company again due to rude attitudes from certain operators.
Would definitely use this service again. The workers are very professional and nice. Very reliable, great service.
Brad was an excellent driver super professional and really kindly, I will recommend this company forever to anyone thank you Brad great job
The best off airport parking that I've experienced. Pull right in, took me to the airport within minutes a pick me up on my return within minutes and dropped me off right at my car.. EXCELLENT.
Excellent pricing for parking. Shuttle was quick and they pick you up and drop you off directly at your car.
Very good customer service 👍👍👍👍👍👍
Easy access, good price. They promptly came and picked me up from the cruise terminal when I called, and gave me a free bottle of water on the way out the gate
5 stars for drop off, even saw a few 🐒
Quick easy nice people
Outside long term airport parking. Best choice for Fort Lauderdale Airport. Prompt efficient and timely service allow time for 10 to 15 min bus transportation to the terminal
Easy drop off and pick up service. I always make it to the airport on time. I never have to wait around. Always recieve a complimentary water at check out. Friendly staff
Update: I have now used Park n Go consistently for 3 years and have never had a bad experience. My transfers are always timely, the shuttles are clean, and the staff are friendly. I have parked with them since the COVID-19 outbreak and they allowed me to self-park and to social distance from staff. I felt safe parking with them. Still highly recommend!
I've used Park n Go twice now and both times I had an excellent experience. Valet parking and immediate transfer to the airport. And when I had a cancelled flight, they were accommodating in finding my car and easing an already frustrating experience. And they gave me a full refund. Highly recommend their service! Everyone I interacted with was friendly and helpful.
I've used Park N' Go a few times before the pandemic and the service is excellent. I always sign up online. When I arrive everything is just as it should be with no confusion.The shuttle to the cruise ship is quick to arrive. It is the same when I arrive back. My car is waiting for me with no theft or damage. Every employee I come in contact with is happy, professional and knowledgeable. I will do business with them again without hesitation.
We've parked here twice while cruising. The people working here are very friendly. First time they couldn't find our car for about half an hour. It was fine, just not parked where they had marked it. We still came back again and will again. We're very happy with the care for our vehicle and the amount of shuttles they have to get you quickly transported to and from the port.
I would't park anywhere else when cruising out of Port Everglades. Check in was very easy, check out even easier. They dropped us off right at our vehicle and they had even put our sun shield up in our windshield. Fantastic service.
Parked here for 8 days while on a cruise, this place is fantastic. They have shuttle Vans like the ones at the airport. We pulled in and under a big shelter took out our luggage and they give you a tag to hold on to when you get back. They placed our luggage in the shuttle with another couple and away we went to the ship. They unloaded the luggage right next to the ship where a ship steward took it. Upon arrival back a shuttle was waiting for us and took us back to the lit where they stopped beside our car and unloaded the luggage. We got in the car to leave and gave the clerk our skip and they offered us 2 bottles of water. What a great experience and a very reasonable price. If you cruise out of Port Everglades you need to use this place.
The price was good. Service to the port was excellent, however we waited quite some time after the cruise to get picked up. To be fair, I'm sure several ships were departing/arriving that day and it must be difficult managing all those customer transfers. The car remained safe and we were dropped off right at the vehicle. The kids got a kick out of all the monkeys running around. I would use this service again.
A GREAT experience! From the initial interaction all the way to the exit. When we returned for our car, the bus attendant dropped each passenger at their car so we weren't waiting for them to be delivered as a valet. When exiting, free bottled water. We will definitely use this service again
We left our car here for five nights while on our cruise. They had a very quick and efficient means of getting people in and out on the shuttles. They load your luggage for you and get you where you need to go in a timely manner. Picking up our car was quick and easy as well. Definitely recommend!
Fast, easy, efficient and friendly staff that makes parking for your cruise vacation worry-free. Both the drop-off and pick-up was made incredibly easy!
Fantastic parking service. Did not expect such great service. Upon return, they dropped us off right at our car and even served cold waters upon exiting. The shuttle was waiting at the port when we got off the cruise ship and got us back to our car quickly and efficiently. Pricing was well beyond reasonable. I'd highly recommend and will return in the future.
It was very easy getting to the port. The staff was friendly. The only reason I don’t give it 5 stars because it was hard getting back to your car. It took awhile to get a shuttle due to traffic and them not running many shuttles. The traffic is horrible at the location they’re at. Not to mention, when I spoke to someone on the phone the lady was very rude. On the plus side it was a great price!
This is a very well planned system. Upon arrival showed them my reservation and like clockwork
Our luggage was taken out of the trunk and onto the shuttle to the port. They dropped us off right in front of our cruise line where our luggage was taken to our ship.
Upon returning we found the shuttle back to Park N Go and drove us right to our car, the driver put our luggage in our trunk. We then drove to the exit where you pay. I gave them my credit card and showed my Veteran status and we received a nice discount.
Everything went like clockwork! My future plans will be to use this service at all airports and ports in the future. They even gave us ice cold bottles of water when exiting.
Used them this week for our carnival Cruise. Everyone was friendly, funny, and got us in the party spirit before ever boarding the ship. Shout-out to Larry, our driver both ways! He was full of jokes! Truly a perfect experience!
Booked them for a cruise. The shuttle came by fast and the driver was nice.
Booked them for a cruise. The shuttle came by fast and the driver was nice.
You won't find a better place to leave your car while you're on a cruise. Professional service all the way. Very reasonable price. We're parking our car there again next January for sure.
5 star every time! Easy in and out. Never wait long at the airport for pickup. Good prices. Very friendly staff. Water when you leave.
Used this parking lot when we cruised. They are organized and have you on your way in no time. If you book in advance you save even more money. Drive to the ships was a quick 10 minutes. Shuttles ready and waiting when we came back.
If all possible book online and print your ticket. Cost saving right their. Once we got to the parking lot we were meet by our driver(Kevin). He along with another guy took care of moving our luggage from one vehicle to the other and parking ours. Before we left the lot and on the way over to the port he gave us information for the return trip, which made it very easy for us.
Will definitely use this service again.
We used the parking service for a 6 day cruise. The price was super affordable when booked in advance, less than $50.00. The shuttle service to and from the port was quick and the drivers were very friendly. Our car was ready and waiting for us on our return. They even put up our sun shade for us. Definitely will use again for our next trip!
This place was great. It was smooth to get into and get out of. The staff was very friendly and even with the rain, we were able to get to and from our car without too much trouble
Great fast and friendly service. I've parked my car here 7 times without any issues. I recommend you book online to get a lower rate or if you forget, and you're in the military, just show them your ID at the gate and you'll get the same low rate.
Excellent customer service! I have always been picked as soon as I place a call from the terminal. Its absolutely convenient! You just park and board the bus to the airport. On your way back, the bus picks you up and drops you right to your car and you are all set to head back home. My flight got cancelled and I had to come pick my car up again on the same day. The folks at Park n Go were very understanding and helped me find my car and gave me a refund for my reservation the same day! This hardly happens these days. I'm extremely happy with their service and I'll keep going back to Park n Go.
This lot is easy to get to and it’s a great price. The service to and from the cruise terminal was quick. However, we left a $20 bill tucked in the middle storage area of the car to use on the turnpike for the trip home and it was not there upon return. Bad idea to leave cash behind and we won’t do that again.
Highly recommended, courteous drivers and prompt service. Pricing is very reasonable and we liked the valet type service. They drop you off right where your car is parked which really helps when you have more bags than people to carry them. We were amongst the last people off the cruise ship and shuttles were there still waiting on us. The service is set up well and really quite convenient after standing in the Border Patrol line for a while. We will definitely use then again if possible.