Find the Best and Cheapest Airport Parking

If I could rate a zero star I would. Do not use this company. My confirmation email said I could cancel anytime. Change my mind decided to park at the airport. When you call you, get a chat, bot That just keeps telling you that your reservation number can’t be found then transfers you to a number to speak with a representative and all it does is hang up. Go to the webpage Chat is not an option. Pretty sure this company is a scam after reading other reviews. Guess I just count my losses and make better decisions in the future unless my bank can stop this transaction. Somebody needs to go after companies like this!

We booked two parking spots for the location in Palm Springs. Ten of us were supposed to be shuttled to the airport on Monday, July 15; however, we received notification the day before that a taxi would be transporting us. Since we had four kids between 11-3, we had my husband and son-in-law drop us off at the airport and go park the cars. When they got to the location @ 4777 E Ramon Rd (near the I-10 fwy), it did not look like an airport parking lot, but a private business, which did not look open. They were hesitant to leave the cars. I called company and confirmed that was the location. Yellow taxi cab had to be routed to them after cars were dropped off. Since I made the reservation for 11:00 am, and it was 10:30 am as (we had arrived early), taxi would not come until 11:00 am. My husband and son-in-law had to wait in 110 degree weather until after 11:00 am. When we returned on Friday, July 19, I called taxi service as we were going down the escalator to baggage claim. Waited on hold for ten minutes. Finally told taxi would pick them up at airport. Twenty minutes later and still no taxi. I called again. Driver finally called me. Company sent him to parking lot rather than to airport, so we had to wait another 15 minutes. It was $12 a day vs. $20 a day at airport, but we would have paid the $20 and be more convenient and confident with the security of our vehicles. Not impressed and would not use again.

I made a reservation at parkingaccess.com and my flight was cancelled and is now flying out of another airport. I called the number to cancel and the AI customer service could not locate my confirmation number so I could not cancel. It's impossible to talk to a human being. My email confirmation said that I could chat on the website, but on the website, there is no option to chat. The only other option is to send an email. Well hopefully that works. If they end up charging me, I will have to talk to my credit card company to have the charge removed. Reading the reviews here, it seems lots of other people have had the same problem. Sounds like the parking lots are pretty sketchy too so luckily I didn't end up parking there.

What a rip! Discovered after making reservation that the parking area is not even fenced. I have tried to cancel my reservation all the ways they recommend. If you call the number, you get an AI that will not listen to your full reservation number, will not transfer you to a live person and then hangs up on you. Go to the website to “chat”. Not an option. Sent emails to their address and cross fingers it will work. Reading other reviews I have a sinking feeling I’ve been scammed. Only option left is to contact my bank and see if they can help.

When I arrived at my parking area at a Radisson, I was told they no longer participated with this company and I should have received an email which I do not recall receiving. I tried to call the number on my reservation and it was an automated artificial intelligence line. There were no other phone numbers to call and I had a plane to catch. I had to spend a lot of money to park at the airport parking lot and I am only able to help that I will get my money refunded that I had paid weeks earlier.