Homewood Suites (SAT)

Really enjoyed our stay here! A ton of room for our family!

Pros:

Super convenient location and within minutes to fiesta Texas, SeaWorld, and plenty of great food choices around.

Cons:

One of the elevators is broken.

One of the cleaning staff is incredibly rude.

The door to our room had to be slammed shut to fully close every time.

Someone kept calling the room and just stayed silent and breathing heavy.



Overall great stay, but not sure if I would stay again.

The entire building was beautiful and spotless. We also enjoyed the heated indoor pool two times. The hot breakfast had so much variety and was delicious. The staff were also friendly and very professional. Will be going back again.

Great hotel overall but had some things missing from the room. Microwave glass plate, pots and pans for kitchen etc. AC did not cool as fast as I wanted but they had a ceiling fan to move the air better in our room which was very welcome.



Hot breakfast was great! Just watch out for people who don't care about the safety of others. Not the hotels fault but the guy in front of me dropped bacon on the table then picked it up with his bare hands and threw it back in with the rest if the bacon. I told the staff and they replaced it with a fresh batch.

The hotel room are very spacious and clean. The room had a small kitchen (dishwasher, stove, refrigerator, and microwave). A family of 5 to 8 can easily occupy the room on vacation

Rooms and services were great. The fact that there is no security for your vehicles is a deal breaker. I was there for over a month. Sometimes, there are 3 vehicles a night broken into. Not just in the adjacent lot. I'm talking about their parking lot. It's a shitty area, but someone is definitely farming their guests' cars. The other good thing. There's a nice bar across the parking lot. Say hi to Desi and Lori. They're both dolls.

Very nice hotel in the Hilton line of Hotels. Yes, planes taking off were heard but not too loud. Breakfast was very good, rooms super nice with full kitchen. Yes, full size refrigerator, not those dinky small ones.

The room was clean and the breakfast staff lady was amazing. However, our checkout was at 12 and the front desk woman was rushing us out at 11 we confirmed with her that check out was at 12 but she said “you need to be out before 12 while rolling her eyes.” We would have been out by 11 if that was our check out time or if it was stated that check out needed to be done at that time but our confirmation email said check in at 3pm and check out at 12. Regardless, just the way she told us was rude and it was only the first time she came to ask us to leave, we were under the impression we still had time. Maybe if she would have sent the cleaning staff to let us know nicely, we would have been out without issue, but the fact that the front desk came knocking and we were confused with her attitude because we had no idea what was going on and she was demanding we leave. That single experience with that front desk individual is why the 3 stars.

***Avoid the pool. The chemicals tarnished my silver jewelry and matted my kids' hair.*** Traveling with husband and 4 kids. We've had a positive experience all around. Smooth check-in. Our two-bed room is clean and feels spacious for the six of us. Comfortable beds and linens. Wifi is fast. Room's a/c unit is much quieter than other hotels I've stayed at.

GREAT STAY. Great Service. Amazing breakfast food with goo variety of options. VERY spacious. More quiet than I anticipated given it's location which was a pleasant surprise. Close to everything. Lovely staff - I'll return just or them!

Room was big and comfortable. Very clean. I am traveling during Covid times and breakfast sucks compare to Hyatt hotel. I had a service dog and they asked me to not walk the dog through the lobby, because there are a lot of people allergic to dogs. Plus in the pet policy it states that I can not walk my dog in the lobby as I was reviewing the policy with the attendant. The A/C worked all night to cool the room from 75F to 69F.

Had a great stay after a less than great hotel experience in another hotel..

Staff was great, rooms were extra clean, inexpensive, and convenient will be my new goto hotel in the SA market.

Awesome room... Great customer service... And super convenient location

My family and I were relocating to texas. We stay at this facility for 7 weeks and we were made to feel us like family. The rooms accommodate 5 well. Morning breakfast were good. Staff was very friendly and accommodating to your request. Great location to airport and attractions. Stores, grocery all within 2 miles away.

Great Service all around, I really enjoyed the fresh hot breakfast every morning the pool, Happy Hour on Wednesday was also Great you meet some nice people I was here on Business for 2 weeks and I will definitely let friends and family know about my stay. Thanks again Homewood!!!

4.5! We've been to lots of different hotels in the area, and this one has been our favorite hands down! The room is spacious. The price was right. It has easy access to the highway, an indoor pool, and gym. It's just a great fit for us!

The Rooms were nicely cared for and the staff was helpful. Dog friendly hotel with great area to walk them. Real close to San Antonio Airport and just a few minutes from downtown!

The Homewood Suites by the San Antonio Airport was the best hotel I have stayed in. First of all, our room was immaculate. Everything was very clean and orderly. Next, the service was incredible. We ran out of towels on day three and called for some more. They came to our room immediately with fresh towels and an amazing attitude. Additionally, the food was so good. Usually, I don’t expect much from hotel breakfast’, but this one had everything I needed. In the morning and at night, we really enjoyed using the exercise and pool facilities. Everyone there was so friendly and helpful. All of the guests at this hotel were just so kind and pleasant. I will definitely stay at this hotel again!

Great experience all around. The gym and pool were kept clean. The staff were all friendly and happy to meet the requests of their guests. The only downside which is just not a big deal was that one of their elevator shafts was down. Will definitely stay here again when I come back for business.

I read a bunch of reviews before booking and was unsure of what to expect during our stay. Many of the reviews complained about the staff and cleanliness of the hotel. During our 3 day stay the staff was friendly and helpful. The room was clean and well kept. We booked a 2 queen studio and the space inside was incredible and plenty of room to spread out. Even though we did not use the kitchen it was spotless including the refrigerator. The gym was perfect for being on the road with a cable machine, free weights, bike, treadmills, and elliptical machines. My only suggestion for the hotel is to replace the pillows because they are worn out comfort wise. I stay in a variety of Hilton properties and I would definitely recommend this location.

The second we were picked up at the airport by our shuttle driver, I knew this was going to be a good experience. We had help loading and unloading our tons of luggage, and then the front desk staff were very helpful for it being so late. We received a room at the top floor, with a north facing view, where we could see airplanes taking off. I liked this a lot, and it didn't bother me in the morning, or wake me up much. The room is huge, and everything is where it should be, with spaces and places for your belongings. Kitchen is the best I've had at a hotel. I can make anything in here, and a full-size fridge and freezer is great for saving money on meals.



The view at night is pretty nice from this side, and the elevator takes you right to the pool. I always keep in mind that pool areas are super humid, and it's hard for the best hotel to keep it tolerable in there, so with that in mind, it was actually pleasant, and there wasn't a strong chemical smell inside.



The breakfast was served every day, and out of the nearly ten hotels I've stayed at just this past year, this one has the best breakfast. I understand it's, " just a standard free breakfast" to most of you, but the quality of the items offered, and the attention put into the details was outstanding. The eating area is large and you can eat outside as well, and it was all cleaned every day immediately following service. The food items at the convenience shop near the front desk had decently priced items for those in need of dinners, snacks, ice cream, and more. If I needed anything at all, the staff were there to help. I may have made a few friends here, and I will be recommending my family to stay here when they visit.



To anyone thinking twice about this place due to any less than ideal reviews in the past, shouldn't pass on this place. This is San Antonio, and creepy crawly things happen a lot in hot, humid places. This hotel specifically had not one creepy crawly anything for the whole 8 days we were here, during a huge heat wave.

Going bk for 1 more night...I'll tell y'all later.

Stay tuned....

It was decent - clean and spacious room, but not what I would expect from the Hilton brand. The fixtures and common spaces look tired. There was only one place setting of tableware and drinkware in the kitchenette. The swimming pool is pretty small and the water looks disturbingly still. It's not a bad place to stay for a quick layover if you get a good deal on the rate.

Good service. Rooms are nice and roomy and clean.

Room was big and comfortable. Very clean. I am traveling during Covid times and breakfast sucks compare to Hyatt hotel. I had a service dog and they asked me to not walk the dog through the lobby. The A/C worked all night to cool the room from 75F to 69F.

Nice clean place. Meals are limited due to Corona, but rooms are nice, clean, and well taken care of.

Cleaniness: Clean but dingy property

Front Desk Customer Service: Staff is nice and helpful

Covid-19 process: 6ft apart, Housekeeping will not enter your room during these times.

Housekeeping: Friendly and nice

Parking: $31.75 daily Valet only property

No free parking in the downtown area.

Star staus: ⭐⭐⭐⭐ due to lobby doesn't compare to rooms. Rooms are a little dated.

Overall amazing hotel. Clean rooms, clean, warm pool, and delicious breakfast. Very friendly staff as well.

It's a Hilton brand hotel and we are honor members so it's always nice to earn point that you can redeem later towards a free night or lower rate on your next stay. Rooms are large with a living room area and small kitchen with full size dishwasher, fridge, and microwave and the cabinets come fully stocked with all your basic utensils that you might need to prepare a quick meal. Bathrooms are larger than normal with a nice walk in shower.

When I take a flight from SAIAP, I park here instead of the airport garage..much cheaper.

Rooms seemed updated and were large and clean. Parking was great and staff members were nice and very helpful. Everything worked and it was very convenient to the airport - with a gas station en route for your rental car return. Breakfast was not set up to handle the number of guests there. There were WAY too few chairs in the breakfast area. People were taking their food to their rooms because there was nowhere to sit. Long lines formed at the waffle machines and people had to check back to see if breakfast items had been refilled.

The location is perfect as it is very close to airport and next to freeways. There are some restaurants nearby as well.



The staff was supportive and friendly. The parking was easy however it is challenging to get into this hotel from the main road (no turn lane)



The room was decent and well kept. The issue is noise from neighbors. The breakfast is strictly average - better to eat outside than here.



Overall good value for money.

Nice location with large accommodating rooms. The service was not horrible but I felt in ways it lacked in luster. The ladies who worked check in had their own side conversations to have with waiting customers and they were not so professional in appearance

Outstanding service. Very clean. Excellent breakfast. Convenient to Airport.

Our stay was great. Husband is in a wheelchair and our room was a king suite and it was very spacious. He enjoyed the roll under sink and everything was accessible. Breakfast was great.



However we both agreed the bed was not comfortable. This could be because it was spring and just not what we’re used to. Also it’s near an airport and while it was awesome to see planes take off the noise was not. However we slept with white noise app on our phone and this did the trick. We also had 2 small dogs and I didn’t find it very dog friendly. There were no poo bags on site. Glad I had my own. Also there was very little grass it was all wood chip.

Great location near airport.

Pros : breakfast buffet, large room , full kitchen, front desk staff, modern style room, self parking

Cons: dusty ceiling fan in room, kitchen counter not wipe thoroughly, sketchy elevator that didnt work sometimes, ants in common area. Wallpaper peeling .

Overall: 3.6 hotel good for families trip

Excellent service, the room was super clean, has a very nice, fully stocked shop down in the lobby working 24/7 and an indoor pool.

Proper suite-sized rooms with a hearty breakfast. Right next to the airport but the noise was not an issue at all. A bit dated but was clean and comfortable. Would stay again at the $150/night price point.

I enjoyed my stay. We usually stay on the river walk but due to the holiday weekend this was a better choice. It did not disappoint. Breakfast was great, there are restaurants close by and not far from down town.We had a spacious suite that you can not complain about with a family. It was perfect.

Clean and add spacious rooms. Very nice social hour Wednesday nights. Breakfast was fresh and hot. All staff is friendly and polite.

Really nice Hotel, they have Full sized refrigerators, dishwashers, stovetops. Large shower, work desk. Its almost like a higher end studio apartment. the breakfast was really nice. Absolutely reccomend. They have a indoor pool, laundry, and a nice snack shop inside. Very sweet staff. And the prices was better than everywhere else!

I absolutely love this place. Always clean and exceptional friendly staff. Breakfast was really good. This is our favorite place to stay in San Antonio. Really close to a lot of amenities.

Had a hard time finding my reservation. Took me asking 3 ways before the person behind the desk was actually ready to help. Staff seemed friendly enough but not many on hand. It's not the worst but not the best. Lots of noise in the room above during early morning hours 1am on

***Avoid the pool. The chemicals tarnished my silver jewelry and matted my kids' hair.*** Traveling with husband and 4 kids. We've had a positive experience all around. Smooth check-in. Our two-bed room is clean and feels spacious for the six of us. Comfortable beds and linens. Wifi is fast. Room's a/c unit is much quieter than other hotels I've stayed at.

This is a newer hotel, about 8 min away from the airport. It offers a shuttle service to the airport, it was on time. Room is clean, bed and pillows comfortable. A simple but decent breakfast is included. It also has an ample parking lot. Within walking distance there are a gas station, a credit union with a drive through ATM , and a fast food restaurant.

The staff here are what wins this place 5 stars. The rooms and common areas were always clean. Rooms cleaned per request. Staff will restock soaps and towels upon request. They have a social hour in the evening and a great locally flavored breakfast bar. The lady running it this morning had her stations on point! 11-10-22 We were right by the airport but the only time I noticed the airplanes were outside in the common areas. Point of note: don’t argue in the bathroom areas. The walls are thinner there. It was 7:07 and I got to find out the Shequan thinks her backside is better than Denise’s. No one cares. Keep your high level discussions in the bedroom or living area. I would stay here again.

Just spent my second time at this hotel last weekend and it was great. Got connecting rooms and needed extra blankets and the front desk was nice enough to bring me sheets even though they had run out of blankets that night which I thought was very nice. Nice location, good service, family friendly. Love this location

This location was about 15-20 minutes from Fiesta Texas and will definitely be my stop in the future. The room was great and featured a full-size fridge, dishwasher, microwave, and many other amenities. The indoor pool was perfect, even though it was freezing outdoors. Very nice breakfast, too!

The room was mostly clean, it was wonderfully quiet, and the bed was soft.

The Covid-19 friendly breakfast was disappointing but the cost per room was acceptable.

I stayed for a week, and the room was perfect. We had a 2 queen 1 bedroom suite on the 4th floor, and it was extremely spacious. 2 to 4 people would not feel cramped. We were low on supplies and toilet handle broken. However, it did not deter stay one bit. I chalk it to an issue with the room vs. hotel. Their fitness room, pool, and free breakfast/dinner had great options to stay healthy, do low carbs, or enjoy a good meal. Add in the fact that any staff we encountered were extremely friendly and helpful. I would say the location is great because you are close to the airport and in central SA. However, the area is older, and their are homeless. You are very safe, but something to be aware of