Valet Connections (DTW)

Valet Connections (DTW)

$7.99 / day
1 2 3 4 5
Good
2.8 miles from DTW
27299 Wick Road, Taylor, MI, Detroit, MI, US

Overview

3.5
Located minutes away from Detroit Metro Airport Wayne County. Free shuttle service to and from airport included with online purchase.   No extra charge for full-size vans, pick-up truck and large SUV's. 

Valet Connections shuttle runs 24 hours to the airport (shuttles run every 10-15 minutes) and pick ups are on demand. 

This is an outdoor parking. Only the drop off and pick up are indoor. 

Bring a copy of the reservation (phone or printed) to ensure the proper amount is charged.
If you pick up your vehicle later than your reservation states, the location will charge accordingly.

Additional Services Can Be Purchased at the Facility  (Professional Mechanic is onsite):
Car Wash
Brake Pads
Oil Change
Detail Work
Vehicle Inspection and much more! 

Airlines suggest arriving at airport 2 hours preflight; be sure to arrive at parking location before this 2 hour window. 
Address
27299 Wick Road, Taylor, MI, Detroit, MI, US
Google Map

Amenities

  • Valet
  • Security
  • 24/7 Front Desk

Google Reviews

3.5
Good
1 2 3 4 5
(Based on 1820 reviews)
KJ Tully
1 2 3 4 5
Reasonable rates, and they’ll get you to the airport quickly, but don’t hold your breath on your return. You’ll sit at the airport until they feel like sending someone to pick you up, whether that’s 20 minutes or 45. Still, you get what you pay for, and their rates are reasonable and competitive, and the facility is very nice.
Brittani Davis
1 2 3 4 5
I love using valet connections. Parking in the valet lot is always super easy. Check in is quick, the shuttles always arrive quickly day or night and they are always clean. The drivers and staff are always super nice too. Also, you can't beat the price. They don't change it up on you either. Highly recommend.
Eric Hense
1 2 3 4 5
Hard to beat the quality of service you get there! I've been using Valet Connections for many years without a single issue! Friendly staff and great service!



Just updating my post!

After years of using Valet Connections they are still my #1 Option for parking at Detroit Metro Airport! Not only do they have great rates WITH a rewards program, but you can also get many services done to your car while you are gone! Super Convenient!
Amanda Warner
1 2 3 4 5
Valet Connections is our go-to parking when we fly out of DTW. We fly pretty frequently, so have used them a lot. They’re always fantastic! If the shuttles aren’t there already waiting to take you to the airport, they get there really quickly. The drivers are all really friendly as well. We usually only use the self-parking lot, but one time it was filled, even though we had a reservation, so they just had us park in their valet lot that time, and that was great!
Darcie Jacobson
1 2 3 4 5
Valet connections is always the best option for airport parking.

You can't beat the price and distance and reliable shuttle service. Trust me, I've tried
Sheila Maloney
1 2 3 4 5
Great parking experience! We had used Valet Connections several times and every time is an excellent experience. Definitely recommend!
Caresse Young
1 2 3 4 5
I love valet connections. I recommend them to people all the time!! So easy to use, just pull up and give them your keys. Their app and website are very easy to use. Need an extra day? Just call them, never an issue. It's also very inexpensive and they have rewards. I've redeemed free days twice. My mom put me on them years ago and I've used them ever since then.
Jennifer Dowling
1 2 3 4 5
I usually have a great experience, but this time when I arrived back my car was not in the building. I was then told it was parked out front so I headed there only to find it had not been started nor warmed up and was covered with a lot of snow. I then also had to roll my suitcases through slush to get to the car. One of the nice things about this company is the warm car waiting in the building and I think they forgot to go and get my car this time around. I actually had to wait for 2 shuttles so I know time wasn't a factor.
Jordan Fisher
1 2 3 4 5
Was hesitant based on some nightmarish reviews. I experienced friendly and professional staff from drop off to pick up. Shuttle ran as advertised. Registration was breeze. Pick up was a breezed. Really loved the automated text message that came after drop off and allowed me to click on the link when I was ready to be picked up upon my return. Seems like a really smooth operation. They even accommodated my need for some air in my tires. Will definitely return!
Maurisha Roney
1 2 3 4 5
I use Valet Connections often and I love their service. They drive you to the airport as though they were trying to catch a flight themselves. They load everyone into the shuttle quickly and get you there quickly, but safely, of course! I personally make my reservations online and find it very convenient. Even during their busiest time of the day, I haven't had to wait more than 15 minutes ever. I recommend Valet Connections and don't see myself trying any other airport transportation in the future. Have some extra cash on you for a tip because these guys deserve it.
Julie Wiskup
1 2 3 4 5
Good location, easy to use. Drivers are very helpful and friendly. The wait going to the airport was a little long, but it was very busy. Still arrived in plenty of time to check in. The pick up on the way home was fast and efficient. I clicked the link they send you, made my way to the pickup area and within 10 mins they were there to pick us up. Price is great, would definitely use this service again.
Shadi Nabilsi
1 2 3 4 5
Fast, easy and safe! Dropped my vehicle off to valet connections and picked up 2 days later after I flew back into Detroit! Great experience using them and the shuttle service was very efficient. Would definitely use again.
T Kio
1 2 3 4 5
I have been taking bus shuttles to DTW because I did not look into long term parking near the airport. I arrived faster to DTW by driving and the parking through Valet Connections was cheaper than a round trip by bus. I called the staff a couple times and they were helpful with my questions. Instructions were clear for requesting a shuttle to return to my car.
Lee Collier
1 2 3 4 5
I had an issue with Valet Connection. But the Manager was very helpful and cared, that he resolved my issue. And so I definitely feel, that everyone deserves a second chance. Great customer service is very important, and that’s what I received from him. It’s appreciated that he reached out, to clear up any issues.
Laura Peters
1 2 3 4 5
I used this business for the 1st time recently and was satisfied with the service. It was recommended to me by a friend. I booked my parking time on their website. Helpful info: When you arrive, 1st drive directly to the rear of the building and drive your vehicle into any open parking spot. Remember your license plate # before walking your luggage into the office behind automatic sliding glass doors. They check you in there and give you a ticket #. Best part is dropping off and picking up your vehicle inside the building. Weather in Michigan is not a factor here! Remember to call them for your return shuttle from the entry gate and have your ticket # ready to tell them. I called them after getting off the plane and I had just carry on luggage. I only waited about 10 minutes for the shuttle van (not a mini bus) at the shuttle area outside. I was not waiting alone at 12:00am. I will use this service next time.
Medicated Madame
1 2 3 4 5
Very easy to book online! The location is convenient, indoors, and an easy find. I pulled in, went to the front desk, they took the keys and gave me a ticket number... that's it! The shuttle was ready and waiting and I was at my gate within 15 minutes.

The pick up was even easier!! Since I booked online they knew when to expect me and my car was already waiting for me.

I will be using service for all of my trips. Excellent interaction.
Kelly Hart
1 2 3 4 5
My mom and I used this service for the first time at the recommendation of my uncle, who flies frequently.



Overall the experience was pleasant. Easy place to find, and the shuttle drivers were very knowledgeable about where to go in the maze of terminal drop offs and were punctual for both pick up and drop off.



My only complaints are that as a first time user of this service, the instructions on WHERE you park upon arriving on the emailed receipt and the signage on the building when you first arrive are unclear. Secondly, the front desk staff could use a lesson or 2 on hospitality. As a first time user we obviously had some clarity questions on how this service worked and they acted like we were an annoyance asking these questions. Training your staff to be a little more understanding and accommodating will go a long way in overall customer satisfaction.
Bonnie Erbe
1 2 3 4 5
I have been parking with Valet Connections for a long time! They are always courteous and kind. This last trip there was a large group needing to get to the airport. I did not think there would be room for me - but the drive allowed me to set up front with him so I would not have to wait for another shuttle!



Then on my return trip, my car was still outside, so the shuttle driver brought it in for me so I did not have to go out in the cold! I had an issue with restarting and he was able to help me yet again!

I definitely will continue to park at this wonderful business!
Tina Fleming
1 2 3 4 5
Valet Connections is a great place to park for the solo traveller, no searching the parking deck for your car in the early morning hours alone! Four stars because I have had to wait quite a long time for the shuttle pick up and they are often understaffed so there is always a wait to get your car upon return. Lovely people from the front desk to the shuttle drivers and great prices!
Pat Bannigan
1 2 3 4 5
Very dependable. We like it because our car is brought into the garage when we return for us and gets us out of the weather when we load our bags from the shuttle back into our car. Driver was very polite and efficient too. Plus a little less money than at US Park. Pretty much the same distance to the airport as US Park. Plus they offer a loyalty program discount as you accumulate points with them. We will use Valet Connetions from now on.
Antonio Palomet
1 2 3 4 5
Location is good, it took us less than 15 minutes to go to the Terminals. Shuttle was there when departing and arriving. And prices are unbeatable. Driver wont say "Hello, thanks for using Valet Connections" but will definitively help you. So yes, this is the place you want to use to park your car on a budget. Nothing fancy just a very good service.
Raluca M
1 2 3 4 5
I’m using the services of Valet Connections since few years and they are my only choice for parking my car when flying out of Detroit. Their very clean shuttles run constantly, so there’s a minimum wait time. And there’s nothing better than returning in the middle of the winter to a clean and warm car. I can even wait in the lobby while my husband loads the luggage in the car.

I cannot recommend their services enough!
Eric Hense
1 2 3 4 5
Hard to beat the quality of service you get there! I've been using Valet Connections for many years without a single issue! Friendly staff and great service!



Just updating my post!

After years of using Valet Connections they are still my #1 Option for parking at Detroit Metro Airport! Not only do they have great rates WITH a rewards program, but you can also get many services done to your car while you are gone! Super Convenient!



7/28-8/6/22 Another Top Notch visit to Valet Connections. Parked my vehicle there for a trip last week. Flew back to Metro Airport and walked over to the shuttle area to see the Valet Connections van ready and waiting. Drivers to and from were very nice and helpful. It's really hard to beat Valet's service!
Stephen Kiluk
1 2 3 4 5
I have been using Valet Connections every time I travel by air since 2014. Valet Connections is a great business that makes every trip to the airport and every trip back home less stressful and more efficient. No matter what time my flight gets in, they are there to pick me up and get me back to my car as quickly as possible. They always take great care of my car and always have it ready for me when I return. I highly recommend Valet Connections when traveling from Detroit Metro Airport.
Tim Payne
1 2 3 4 5
First time I used this service and I was very impressed. You arrive and park in the parking garage and then they have a shuttle service to your airline. The host was great to deal with. When arriving back to Detroit we called the number for them and they pick you up in the shuttle and you arrive to their location and your vehicle is parked inside and ready for your departure
Rob Oden
1 2 3 4 5
Good place, I’ve been using them for years. Started out at $6 per day and now they are up to $8. This is understandable due to inflation.



If they could add more vans to their fleet for faster service, this would be great because there were times where I had to rush to my flight due to their limited amount of drivers and vans.
SRTMoe
1 2 3 4 5
Great staff, pricing & convenience. I used this company twice in a two week period & they were excellent to deal with. All the driver's were courteous and professional. Front counter staff was polite & very fast. My vehicle was brought to me indoors & drop-off and pick-up times were very quick. This will definitely be my go-to anytime I need to park & fly.
Kristopher Prevost
1 2 3 4 5
Great service, way better then the competition!

Never before have I parked, got out of my car then waited less than 5 minutes to be then shuttled to the airport....then after a week long vacation picked up from the airport within 5 minutes and driven back to the shuttle Depot. Not only that never before have I got out of the shuttle and they had my keys ready and my car within one second walking distance because they pulled it up while i was being shuttle back from the airport.. In my park experience with their competition- US Park had me walking over a half a mile in a huge parking lot to get my car myself. If you want convenience and nice people , please pick valet connections. The best advice I can provide is make sure you don't delete the text message they send you with the valet number because with that number they not only know where your car is but they know when you call them to get a ride from the airport that they can you get your car for you so it's ready when you get back otherwise there's some confusion with which reservation you are.... there's no reason to keep a receipt on you just don't lose the text message.
George Davis
1 2 3 4 5
I have used Valet Connections for years for a very good reason, their level of service. I love not having to retrieve my car outside in the elements. No snow or rain to worry about. And the cost is competitive. Only thing on the down side is that the men’s restroom is filthy.
Rosalie Chirco-Iwig
1 2 3 4 5
I started using them in March 2021. The service was top notch the employees and drivers were excellent. They are kind efficient and competent. It’s nice to see a smiling face when you’re under the stress of getting to and from the airport. Top notch
Alechia Drane
1 2 3 4 5
Always friendly front desk staff & drivers. Love the app and emails they send with discounts. My 1st & only Park & Fly option. Love you guys. Keep up the good work!
Rachel Lownds
1 2 3 4 5
Quick and easy, great service.



Bring your car into the building, leave your keys and get a ticket. They valet park your car away. When you get back and get your luggage, you request your car (they send you a text with a link) and it was waiting when the shuttle pulled in.



We didn’t wait long for the shuttle. Maybe 10 minutes on the way there, 5 from the airport.



The Syrian gentlemen driving was great! Thanks!
Ellie Alvarez
1 2 3 4 5
Valet Connections is my ultimate choice for parking when I travel. Their staff is very thoughtful and the customer service is great. No matter the day or time; they are reliable for your airport transfer and parking needs. Thank you.
Trina Northrop
1 2 3 4 5
We have used valet connections twice and both times we were happy. I love not having to remember where I parked my car in a lot. And both times the valet connections shuttle van was waiting for us. It is always a swift and easy process. I would recommend using them. Plus you can’t beat the price!



Update: found a ding on the passenger side. Can’t say for sure it was from them but we don’t recall it being there before. Bummer.
Toni Robinson
1 2 3 4 5
The associates at this company are timely and polite, helpful and generous. They make parking at their off site airport area easy, quick and provide peace of mind. There’s no other company I would trust bc they have everything you need for travels. I’ve never used their other services for car detailing /washing but I’m sure it’s quality also.
Emily Haase
1 2 3 4 5
Although shuttles arrive pretty regularly, arrive at least 30 minutes before you need to be at the airport. We had to wait a bit on our departure day, and our shuttle was completely full. We made it on time but I felt a little anxious. Next time I will allow for extra time so I don't stress. It's about a 10 minute ride to the airport from the parking, so waiting 15 min for a shuttle, which may need to stop at their other location, plus the drive...give yourself time! Upon return, you can request a shuttle from your phone receipt. Ours arrived immediately. I'll use them again.
Kris Wood
1 2 3 4 5
My car was safe while I was on my trip. They were very efficient getting us safely to the airport. After a 2 hour delay on our return flight, 1 call at 2 am and they came right over to get us. When we got back, my car was inside, and ready for us to jump in, and drive the about 90 minute drive home. I would definitely use this service again!
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