Fast Lane Parking

Fast Lane Parking

Unavailable
1 2 3 4 5
Average
3.0 miles from DTW
27075 Wick Rd, Taylor, MI, USA

Overview

2.7
Average

Book cheap Fast Lane Parking near DTW

Address
27075 Wick Rd, Taylor, MI, USA
Google Map
Fast Lane Parking
1 2 3 4 5
Average
27075 Wick Rd, Taylor, MI, USA

Amenities

Google Reviews

2.7
Average
1 2 3 4 5
(Based on 158 reviews)
Susan Way
1 2 3 4 5
Not fast! Chose them because they offer a (modest) discount to U of M employees. The pros: it was a pretty good price for a week of near-airport parking and nothing actually bad happened to me or my car. The cons: The shuttle doesn't run anything approaching the every 5-10 minutes advertised. I arrived at the lot, parked, called from the push button at the outdoor waiting area (the lot is not staffed) as directed by the sign on the wall (had not gotten any such instructions in advance), and waited... and waited... Almost a dozen other passengers arrived and parked. Finally, a shuttle showed up, but waived us off, saying we'd have to "wait for the next bus." After some radio talk between the driver and someone else, he grudgingly agreed to drive us to the airport. It took a solid hour from exiting my car to arriving at the terminal. On return, there had been a snowstorm the day before and the lot had not been plowed. I had prepaid online for parking and printed out the confirmation as directed, but my confirmation didn't include a bar code that the unstaffed exit station could read, just an alphanumeric code. Per the shuttle driver's suggestion, I drove up to the exit gate and tried to call the off-site office via the intercom on the pay gate machine, which didn't work. Fortunately, my confirmation included a phone number I could call from my cell. The lady who answered (quickly and cordially) couldn't find my reservation by number, but did find it under my name and eventually let me out. Wouldn't use again. Next time I need to get to DTW, I'll either take a bus from closer to home or pay a few more dollars/day to try one of the airport-operated long-term lots.
Brittney Winfrey
1 2 3 4 5
Everything went smooth for me. When I arrived to drop my car off there was shuttle waiting for me and others. The drivers were friendly and placed my bags in the shuttle. When I went to pickup my vehicle after my vaca, there was a shuttle waiting for me as well. There was no wait! Also they're only 7-10 minutes away from the airport. I definitely recommend this place.
Ahmad Boulbol
1 2 3 4 5
Originally I had given the company a 1 star due to the first driver experience we had who could not care about if I would be late for my flight. I changed my 1 star to 3 and would of given them a 5 star after my return driver who was courteous and respectful. Like day and night between the two employees. Management should monitor closely employee behaviors as noticed there review go from 1 star to 5 depending on which employee customers are dealing with
Ed de Vries
1 2 3 4 5
Made an online prepaid reservation. Got to the lot and a shuttle was waiting to take us to the airport. Our return experience was quite different. Called when we arrived at DTW, they said they would be right there. Waited over 30 minutes even though they advertise frequent shuttles. After a second phone call, two shuttles show up together. Upon leaving the lot, and scanning the barcode to open the gate, the screen advised we needed to pay an additional $8.86. There is no one there to open the gate for you, and due to a long transatlantic flight, we paid so we could get out. (Mistake) Upon calling them on the way home we were assured it was a mistake and a supervisor would call us the next day. Call never happened. Return calls were answered with a recording saying the mailbox was full. Finally got an answer a week later, and when informed of the reason for the call, I was put on hold for 25 minutes before I just hung up.



Update: I did get a credit for the extra charge, even though I never got to speak to anyone.
Megan Celedonia
1 2 3 4 5
We reserved our spot and paid online and everything was fine until we tried to leave. Pickup and drop off was good and the car was secure and no damage. When we got back to the lot, someone had blocked everyone in and we had to run over the curb in my small car to get out of the lot. When we pulled up to the gate, it wouldn’t take our ticket. We called the number and was on hold for 11 minutes before the gate magically opened and we just left.
Megan Celedonia
1 2 3 4 5
We reserved our spot and paid online and everything was fine until we tried to leave. Pickup and drop off was good and the car was secure and no damage. When we got back to the lot, someone had blocked everyone in and we had to run over the curb in my small car to get out of the lot. When we pulled up to the gate, it wouldn’t take our ticket. We called the number and was on hold for 11 minutes before the gate magically opened and we just left.
Josh Garber
1 2 3 4 5
My experience with Fastlane was alright up until we tried to leave. The gate would not accept payment, so we called the number and we paid via the phone. Payment went through fine, but they made us wait for a shuttle driver to open the gate after we told them multiple times they were making us late for another appointment. No apology, no sense of urgency. We waited 15 minutes. I wish I would have read the reviews prior to parking in this lot because I would have paid a bit more for another company.



We parked with no issue, but had a difficult time finding the shuttle, as they didn't stop at the drop off/ pickup area. The good part is we were on the shuttle and headed to the airport less than 10 minutes after parking and finding the shuttle. The shuttle driver dropped us off at the correct terminal, no issue. When our flight came back to Detroit we called the number on the slip, and they picked us up in under 10 minutes. They dropped us off at the lot with no issue. This is when we had the gate issue, which according to the reviews it's a common issue. I would not recommend this company if you are on a schedule.
Whitney Moneer
1 2 3 4 5
Literally the worst experience with any “company” I have ever had. I wish there was a no star button. Coming in it wasn’t bad kind of out of the way but the shuttle was there ready to take us to the terminal. On the way back there is no clear direction where to go to get on the shuttle. The number on the ticket to call when you have arrived is out of service or you can text whatever other number and we can come get you. Nor did i get a response from that text either. So we took a lyft back there for there to be not a person around. We go to the kiosk to pay to leave and the kiosk doesn’t work neither does the call button so i had to google them and call the number which went to some lady’s cell and she told me if i was paying credit card i could give her the number over the phone. NOPE. So i told her i wanted to pay cash and she said she would send someone over. Here comes the shuttle bus driver who doesn’t say a word or acknowledge us but pulls up behind us to open the gate. After 2 hours we finally got out of there and got free parking. Still not worth it
Nicholas Bryant
1 2 3 4 5
Did an online reservation with Quick Lane. When I arrived, the parking lot was blocked with a sign saying go to Valet Connections.



When I arrived at Valet Connections, about a quarter-mile down the road (but closer to the airport) I was able to drive into a weather controlled building and park my car. From there I went to a desk, they took my keys, confirmed my online reservation and shuttled me to the airport.



Upon arriving back to Detroit, I called the number the shuttle was there momentarily and they even brought my car back into the building where I was able to load my luggage, without the rain pouring down on me.



No issues and I would not hesitate to use them again.
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