Holiday Inn (PDX)

I very much appreciate the Holiday Inn forgiving my mistake. I booked my room for the night before I thought my flight was taking off. But when I realized my flight was leaving a day sooner, Austin showed grace and allowed me to cancel and rebook without charge. The only thing lacking at this hotel is a jacuzzi.

Clean and comfortable. Cameron in the restaurant was extremely helpful. Amazing customer service skills. You don’t see that level of service too often anymore. Outstanding.

I went on a cruise to Alaska I stayed in the hotel the night before I left and parked my car there for a week and stayed the night when I returned.

The first night the room was absolutely beautiful The second night I stayed however it was a handicap room The sheets on one bed look like it had been slept in. There was already a candy wrapper in the trash upon entering. It looks like a very old room with new beds very very loud room it was by the freeway or it sounded like they were unloading trucks all night and the TV wouldn't work I asked the staff to come in they brought a remote that didn't help.

Inexpensive place to sleep before a flight. Very convenient to the airport. There’s a restaurant/bar and nice seating area in and around the lobby. Secured parking lot. This wouldn’t be my choice of hotels for an extended stay for pleasure but for overnight or business travel it’s perfect. The front desk clerk when we checked in was extremely friendly and helpful! Rooms were clean and bed was comfortable.

The staff were remarkably kind and helpful. The rooms were amazing and it had such a great atmosphere. I was there from out of to pick up my children from visiting family. We all had a great experience. Definitely will be staying with them again.

I love being here the front desk management makes you feel right at home they are respectful and they keep everything clean they are very nice to you and you make you coffee in the front to make you feel right at home they're very friendly when you need something done or if you need towels or if you need your bed sheets linens and stuff they're running on top of it to where they give you a right there and then what things you need they're on top of everything they make sure your room is clean they ask if you need any room service they take good care of you they feed you in the morning where there's a little bakery in the front front of the desk everybody's really nice and really friendly here I love being here I don't want to have to leave

If you have ADA issues don't stay here!!

#1, the hotel shuttle isn't made for people with ada issues and you can request one, but if you're waiting at the airport for it, it's going to take literally forever.

#2, the beds in the ADA room were so tall we had to go to the front desk. They so kindly let us use a step stool



That being said the staff were wonderful and kind. They are so nice. I wish that this hotel was better suited for our needs because these people were so nice.

The long term parking lot is AWESOME! The counter clerks are great, even when they are busy, they are super friendly. Sometimes the shuttle takes a bit longer than expected, BUT the drivers are courteous and work really hard to get everyone to and from the airport in a timely fashion. My "go to" for value and service in Portland.

Great staff! They were very helpful and accommodating. The only thing is the restaurant.....very light on customers and staff for breakfast. The food was very small portions for a biggish price.

We parked at this location several times. The shuttle is great and Evan personally helped us with times and the parking. The customer service was very good and appreciated. thank you! Phil

This is my go to facility. Staff is excellent. Beds are comfortable. The location is great for seeing my family and whatever I am there for business wise.

Close to our destination. Easy and close access to freeway. Hotel lobby seems remodeled. Rooms a bit outdated but clean. Beds/pillows were comfortable. The front desk staff was very nice and informative. Housekeepers and the waitresses at breakfast were very nice as well. Breakfast was very good. Pool a bit small but still enjoyable. Exercise room available but didn’t use it. Parking is secure. Quiet rooms. Would stay here again.

We spent one night here. We were SO happy that they have self serve laundry and dryer available to guests $2 for washing, $2 for 1 hour of dryer. The facility is a bit dated and the room smelt musty but the shower was hot, and bed was so soft we fell asleep instantly.

I thought it was a bit expensive for just a single room with one bed a TV and a bathroom. But the place is very nice. Good security; no issues with street people or sign holders. Staff was very friendly and the whole place is very neat and clean, spotless in fact. Will definitely be staying here again.

Me and my family had a blast. We went so that the kids could swim. Super COVID-friendly. We stayed in the Junior suite. The kids had a seperate area with a sofa bed. The pool was open by reservation and could be reserved for 1 hour at a time. No one signed up after us and we was allowed to stay for another hour. We had the pool area to ourselves. It was warm and very clean. We had to much fun we extended the stay for another day. The staff was very nice and accommodated for every request. I had 4 kids so extra towels blankets ect . will definitely be returning .

Definitely a big beautiful dining area but the bedroom was a little less beautiful. Overall a great place to stay

Had a family gathering. Very clean and close to freeway. Good coffee ☕ in the lobby and good front desk service. 😃

I love being here the front desk management makes you feel right at home they are respectful and they keep everything clean they are very nice to you and you make you coffee in the front to make you feel right at home they're very friendly when you need something done or if you need towels or if you need your bed sheets linens and stuff they're running on top of it to where they give you a right there and then what things you need they're on top of everything they make sure your room is clean they ask if you need any room service they take good care of you they feed you in the morning where there's a little bakery in the front front of the desk everybody's really nice and really friendly here I love being here I don't want to have to leave

Visited my best friend here 2 times now.

They have a gate you have to go thru just to get in.

So its hard for you n your company to get robbed.

Food was great. It was sad to not have the salsa bar out and you have to ask for everything, like napkins and plastic ware. I love how clean it is and the staff is friendly.

The hotel staff make up for any short comings with a dated facility to work with!

The staff have all been friendly, professional and helpful. We are 2 days into a 4 days stay. For our purposes (touring) the location has been fine, except for close dining. The hotel has a restaurant, and we have eaten in one night, but we wanted more options nearby, which are very few. Although we would have liked more convenient dining, overall being in this area has been nice for quick access to major roads leading to tourist spots, and not far from old town either.

Overall experience was positive. There was an early morning train close in vicinity which may be disruptive to some. Staff was welcoming and professional. No complaints

So, I’ve stayed here 53 nights ‘ish since beginning of June, I have to say, this is my go to hotel when I’m working in Portland (which is a lot) every time I stay here the staff is super friendly and quick to respond if an issue arises. I’ve only had one issue since I’ve started staying here (at the end of April) which was a smoke detector that would not stop beeping. The staff was on the spot, offered to switch me rooms and fixed the issue right away. Alexis, Jacki and Angel in the restaurant are always friendly and treat me like family every time I’m here. The security staff is always on top of any safety issues that arise. Rates are always good (which my boss loves) Thank you guys for always being the best. You have a customer for life when I stay here in Portland.

Fantastic staff. They were so accommodating when we were evacuated with our pets. A lot of wildfire evacuees were staying there and the staff was great. Rooms average, but beds comfy jus t a double instead of queens in rooms.

Able to get last minute room, parking lot was large but 75%+ full. Parking was $10 per night. Fast check in service, plenty of carts for luggage. Elevators were away from front desk. Areas are clean. Room however smelt mildew/smokey although non-smoking room. Once turned on air smell mellowed so it didnt bother us too much. Beds and pillows were quite comfortable. Large bathroom, rooms included desk and chair.

This is an older Holiday Inn but we are currently evacuated due to a forest fire. There are many evacuees here. This hotel has been incredibly kind and helpful to the many evacuees and their family pets. Thank you Holiday Inn.

I live in Oregon and we just had horrendous weather (think apocalypse,

110°weather, melting plastic, cooking food on the cement). After a long day of traveling from NYC, it was after midnight. I get to my vehicle (which was parked at the hotel). I get the motel to grab my car and it won't start!!! So I need to get a room at the Holiday Inn. The front desk attendant Sarah went ABOVE AND BEYOND!!!! She gave me an extended stay until 4pm, she tried to get their charging box for jumper cables charged, she gave me water, she checked in on me my entire duration of my stay. She had the security guard Hunter keep an eye in my car throughout the course if the day. This is why I will a loyal sleepover buddy!!!!

Friendly staff throughout my stay, clean comfortable, quiet room. It was a little bit above average, nothing outstanding, but enjoyable.

We spent the night and left our car here. We were worried about the car since the crime is so bad in Portland and homeless camps everywhere. They took good care of us, security checks on the vehicles routinely. Came back a week later and no problems. Front desk staff is very friendly, room was clean, check in simple, they got us on a 5am flight. Would do this again.

Terrific place to stay at in Portland! Rooms and public spaces are very clean. Staff was on top of their game - shout out to Tiffany, Tessa and a great GM - Evan! So helpful and personable. I would recommend staying here to anyone!!!!

Really happy with my stay here. Room was clean and comfortable. Checking was a breeze and didn't take more than 5 minutes. Left my vehicle there for an extended period of time and it was safe (slightly less expensive than the airport). Would definitely stay here again when traveling through PDX.

We came here to beat the heat. The front desk staff was great. Make sure you say hi to Mike the Coffee guy. He loves dogs. The room was very clean and the whole hotel is well kept. There is security driving around so we felt safe. Our dog Katie definitely loved the beds.

My husband and I with our baby and dog ended up stuck in Portland for an unexpected reason. Ended up needing to extend our stay. The staff was extremely helpful and even allowed us to move to a bigger room for no extra charge! Highly recommend! Thank you!

GREAT hotel experience. The room was gorgeous and comfortable. Huge bathroom with lots of counter space. Rooms were quiet and well insulated for sound (I could hear conversations and TVs playing in rooms through the doors whenever I walked down the main hallway, but I never heard a sound when I was in my room). Nice location and great amenities. This hotel felt luxurious and very upscale. Beautifully decorated interior and tasteful, spacious rooms. We had a suite that had a separate living area (with couches, mini-fridge and large screen TV) and bedroom, with its own big-screen TV, king-sized bed, 2 night stands, full dresser, and a full closet with extra storage shelves. The living room and bedroom areas are only separated by a partial-wall, but it felt far enough away for 2 people to watch 2 different shows on 2 different TV's at a normal volume level, even though they were essentially in the same room. I would highly recommend this hotel. Staff was professional, friendly and helpful. Great experience and we will visit again!

OMG ,Simply Amazing 👏! Especially after my experience with the Salmon Holiday Inn Express location in Vancouver that thanks to the extreme highly unnecessary & provoking attitude from the head receptionist there that forced us to cancel our reservation & seek lodging elsewhere. Holiday Inn Portland A.P. was a God Send , The Service was extremely above & beyond what I expected, especially after the Salmon issues! I personally don't brag about our Elite Premier Gold member status but when you live on the road racking up all the points you can spending thousands to live & work , I find absolutely nothing wrong with expecting a certain acceptable level of service. Especially since we carry an extremely low profile with the personality of you get what you give. Gotta be reasonable in this day and age & not run around with ridiculous demands on the staff. That being said we've had numerous excellent repports with staff at countless locations, Including Portland A.P. Holiday Inn I've never been Happier to recommend & certainly assure that if Portland is ever on my itinerary again That This Is Only Hotel I'll be using! Thanks A Million Holiday Inn , it was a huge pleasure!

A noisy location, but that's the only downside to this holiday Inn, I had no complaints after my stay. Literally only a couple minutes from the airport and main terminals, and right across the river from Washington. The main floor and lobby look to have been recently renovated and the room also appeared to have been updated. Great service, clean room and a great rate. I will definitely be staying here again when I visit Portland.

Front Desk Agents are a 5 Star service. They were efficient, kind and very helpful. Melanie, Andrea, Mike, Connor and Tiffany at the FD were great. When I checked I had a problem with my credit cards and Melanie and Andrea were very helpful to get me checked in and good to go. Andrea followed up with me to make sure the room was good and if I needed any assistance. The restaurant does need help, but the staff is very kind and efficient in their job. The parking lot has security and the room are wide and the beds are very comfy. Definitely would be coming back to this property for resting before any long trips. Thank you Andrea for your kindness. Best hotel experience so far in Portland.

We had a wonderful stay. I was impressed with the continuous security driving around. The pool was fantastic and the real kuddos goes to the hotel as a whole for no breed and weight restrictions. My doberman was welcome and her breed isn't welcome many places so it was fantastic!

Used Holiday Inn for off-site airport parking. It was so much easier to get to andpark at. Kudos

One of the best Holiday Experience’s I’ve had with Holiday Inn as far as customer service, I flew in late and hadn’t set up and was struggling to find a decent hotel on at a good rate, but Kianna saved me and took great care of me I truly appreciate it! Her service is why I prefer Holidays Inn, thanks.

I recently stayed at the Holiday Inn Portland Airport on a trip. My overall travel experience that day was long and rough but my interactions at the hotel made it much better. When I arrived in the middle of the night Kyle was incredibly helpful and friendly. Throughout my stay I was sick. The hotel staff was courteous and kind every time I spoke to someone. When I checked out Oswald was cheerful and didn't make me feel like I was a burden as he helped me to the lobby. I'm the CMO for AllGo App, a plus-size review app and I can't wait to add a review for your hotel as a great accessibility friendly location to stay in Portland. Thanks again to the whole staff for great service!

I'm not sure about the room so I put 4 stars by guessing.

I only parked my car in their parking lot during my trip to the other state.



The reason that I wanted to post a review for this hotel because I want to express my thankfulness. I parked my car their for about 45 days, however, my car battery died on the last day when I got off airplane and plan to drive home. Their front desk is so nice and they sent someone to help me to charge my car battery so as to restart my engine.



I really appreciate this help! ! It's a small help for them, but it really saved my day!

Good room with comfortable king size bed. Returned our rental car to the airport the night before our early flight and the shuttle bus return was very prompt and courteous. Front desk staff gave us a business card that helped us to know exactly where to go for the shuttle and the number to call. Jacki in the Latiude 45 bar was courteous with prompt service. This Holiday Inn was just exactly what we needed the night before our flight home!

Staff was excellent and accommodating. Hotel and rooms are dated and In need of renovation. 1st room given had not been done and had to go back down to get a new one. Staff was very nice and took care of the issue right away and gave my kids snacks for the inconvenience which was very nice. Close to the airport which was a plus and had a shuttle.

I was staying here for work. My first night, I did not get my wake up call. When I woke up, I got dressed and ran downstairs only to find my shuttle pulling away. I told Austin that I didn’t get my wake up call. He dropped everything and ran to the shuttle. There was another man in the lobby who said “Now, that’s dedication”. And it truly was!

When Austin came back he told me the driver said the shuttle was full. So, Austin called a “sister hotel” to get one of their shuttles.

Even though, in the end nothing could be done to get me to work on time, the commitment of Austin to go the extra mile and exhaust every option just to get me to work on time was impressive and touching.

When I returned from work that day, I asked for the manager’s contact so I could recommend Kudos for Austin. I was given Marisa, FDM Manager’s contact information.

I actually spoke with Marisa and let her know about Austin’s heroic efforts. Hopefully they do something special for him. You don’t find employees like him often. He’s a keeper!

People who work here are amazing. So helpful. We were able to park our car for a week. Better and less expensive and easier than airport parking. Dinner was absolutely delicious! Drinks made perfect! Would go back just for a great dinner and service!

Nice clean hotel, good beds and a friendly staff. Our reason not 5 stars is no one told me about the fright train that went right passed my window every night at 2am.

The Guest Services Manager is a rock star..total stand out.

Wonderdul staff. Constance was polite, efficient, and professional. Exceptional staff. Quiet and clean

I used the log term parking, Amazing. After trip my car was safe a secure. I was dropped off right in front of my car. The shuttle driver was very helpful and polite. The desk clerk was super friendly and helpful and the price for parking wow very low. Gated and controlled. I will be using and recommending them every time. Thank you holiday inn.

Great hotel clean, nice bed and room. I Liked the sitting area outside bed for king size. Very friendly and professionally staff at desk and restaurant and cleaning crew. Parking was inside gated area.

Came here for a convention in the convention center. Large, open building with a tall roof. Amenities include restrooms and an ATM, which was nice to have. No issues to speak of.

Honestly the first time in a long while IHG has given back in appreciation. Thank you and much appreciated!

Not bad. Except for somewhat of a dirty carpet, place was clean as expected. Close to airport and other things. Comfortable beds and sufficient room.

Some reviewers said the hotel was hard to find. Waze had no trouble finding the hotel for us. The staff were kind, helpful (and funny too!). The room was much nicer than I had imagined, especially at the cost, and was clean. The airport parking area is well lit, monitored by security and cameras. The shuttle to the airport was during business hours and was on schedule. The shuttle back to my car was after hours. We didn't wait long at all for a ride. The driver was helpful and nice. I will definitely stay here again!

On a recent vacation to Oregon, my Wife and I spent our first and last night at this Holiday Inn. Very friendly staff, clean, with good location close to the airport. I travel for work and am a Holiday Inn Spire Elite member and would stay here again.

When I reviewed my AMEX bill I found an erroneous $38.00 charge. I called the motel, the phone was answered immediately and the receptionist quickly reviewed my bill, spotted a mistake and credited my AMEX account on the spot, and emailed me a receipt showing the credit applied. I was impressed with how easily this mistake was corrected.

Very clean, very nice, all nonsmoking, downfall is paid parking for additional vehicles it's $10 which sucks because your already paying enough for the room. Bed is comfortable and the pillows are all different firmness which was also nice.

I was very comfortable here for the one night we stayed in order to catch an early flight. While check in is normally 3 pm, we arrived early and we were in our room by 11 am. There was a difficulty with the heater, noisy fan, so they quickly moved us to a room that had an attached living room/kitchenette! Definitely an upgrade, with no additional cost.

Beds were comfortable, and the complimentary shuffle to a lunch and then to the airport was so convenient.Staff were helpful and courteous.

Some reviewers said the hotel was hard to find. Waze had no trouble finding the hotel for us. The staff were kind, helpful (and funny too!). The room was much nicer than I had imagined, especially at the cost, and was clean. The airport parking area is well lit, monitored by security and cameras. The shuttle to the airport was during business hours and was on schedule. The shuttle back to my car was after hours. We didn't wait long at all for a ride. The driver was helpful and nice. I will definitely stay here again!

Love loved it. Felt right. Everything was spot on.

Moving from CO and stopped to overnight in Portland. I chose this hotel because it was pet friendly, and wasn't a motel 6. The staff was very friendly and accommodating, and honored our breakfast vouchers even though we missed breakfast. Thanks. Beds were very comfy and room was clean. We'll stay here again if we're ever in the area!