Man I can't you how much I appreciate Flex Rent a Car. They came through for me at the last minute. I got screwed over by Fox Rent a Car on my reservation, and Flex was there to take care of me. They even gave me a better rate. I highly recommend them and I will be using them again.
WORST PLACE TO RENT A CAR! Stay away.
Unfortunately, our plane was 7 hours delayed, lost or reservation with previous car rental.
So they referred us here, a guy Ali picked us up and did our “contract.” We where told that the car rental was going to be a total of $243.99 including the $100 deposit.
When I look at my bank account, I see two different charges $243.99 + $100 deposit. So I call them back the next day,. I guy named Eddy picked up, so unprofessional promised he would return my cal that day by 5pm, no one called. Called the next day, nothing. Go to return the vehicle, eddy was there explained to him the entire issue. Again promises he was going to speak to Ali and reviews the videos and cal me back Monday 5-6pm, no call!
I call today, guess who answers? Eddy !
This guy is extremely unprofessional, arrogant and rude! Not only did he lie saying that Ali called me multiple times yesterday. But when I tell him no one called, not even a voicemail he calls me a liar. That he reviewed the footage on the cameras and Ali explained clearly what we got charged which is not the case.
When I asked to speak to a manger, eddy said he is the manager. When I ask for corporate, he says they are privately own. When I asked to speak to an owner, he said he was the owner. Then lies and says he never said he was the owner.
PLEASE PLEASE STAY AWAY, take your time and money else where.
This is a place running by two guys that are just trying to take advantage or visitors and will charge you something else than what they tell you originally.
I will use Flex Car Rental each & every time I visit Orlando!! Eddie’s service was GREAT!! He literally saved our “Weekend Baecation” after a 5 hour delay, also their prices can’t be beat😁
Left my car parked there for a week and I am more than pleased. They are phenomenal excellent service . Their prices are great!! They are super nice and great at what they do. I was taken to and from the airport with their shuttle very quickly. When I got my car it even seemed as if they cleaned up the inside of my car for me. Thanks so much I will be using again I recommend 100%%%
Me and my family were on Vacation and just got off our flight here in Orlando and we needed a car. We wanted an on site car but had too settle(so we thought) for off site car rental. Thank God the lady told us about Flex rent a car! They are still pretty new, but boy are they great at what they do! Very friendly staff, really good prices, and good selection of cars. If you are going on vacation to Orlando or need to rent a car, definitely try Flex rent a car. Will come here for a rental from here on out! Thanks Flex!