I was pleasantly surprised at the great selection of restaurants and food choices. My wife liked the vegan restaurant my 1st time and coming back we eat mostly at a crab restaurant. The look and feel of this Southwest hub here is fresh new and the inspiring.
The absolute GO TO airport for any travel plans. Even better if you fly southwest. It is really clear to everyone who goes there that Southwest is the favored airline. The staff are all so friendly and the food there just blew my expectations for an airport!!! Will ALWAYS go there for traveling.
Baggage claim need to be more organized and on time. Been waiting a good 45mins for my bags most of the time I come into this airport. It's pretty ridiculous!
Very well build for everything so easy and convenient. Decent food selections. Easy security checks, doesn’t take long to get to most gates. Good amount of long term parking and shuttle frequency.
Pretty nice international airport conveniently located near Baltimore. Traffic can build up pretty easily on 295 and 195 and create a longer trip to the airport than estimated so leave early if traveling during rush hour or holidays. Southwest's hub so that's a big plus in my book 👍🏼
I love this airport. You can walk between all the terminals without exiting and going back through TSA which is appreciated if you’re nervous about missing flights. They have an excellent choice of food and it’s clean. Next time I come through and have a long lay over, I am going to try the gym they have in the terminal.
Closed all parking except hourly, even though plenty of long-term parking was available. Use an airport that won't fleece you for no reason. We asked for an explanation but they had none other than "too bad"
Love this Airport. So easy and so close to downtown Baltimore. Be sure to plan for the bus ride to the Rental cars Center. It's off the airport.
Now in Deleware. I take the drive to this airport to fly out! It's a bit more relaxed. Most people are pleasant and so far haven't had any issues.
My hometown airport so I fly in and out of here frequently over the years. Have never had any issues. Some nice perks is that it has good restaurant selection, not massive that you need to take trains/shuttles in between terminals. Staff is friendly. Flights are on time for the most part. Could use more outlets for charging throughout the terminals though.
The new Southwest domestic terminal is very nice. A lot more food options and a few shopping choices from what I recall my last time here over 10 years ago. Customer service for check-in was fast and actually very friendly. We used long-term parking on this trip, as I have a couple times in the past, and it's never been an issue. Very convenient and reliable.
Busy airport, much nicer trip this time, with a meal than the last time through. 20 minutes before close I was told I couldn't order an entree, they were not making anything. This time different terminal, and different restruant. Way better experience. Plus it's daytime, and I've enjoyed the sights.
Nice airport & its REALLY nice that they do not price gouge for dining! I do wish they had more rocking chairs as it is really nice to sit and rock while having a long layover. However it's like 11 rocking chairs for thousands of passengers each day 🙄.
Great airport so far. Few issues. I use it frequently. Usually clean. Usually quick. Layout could have been designed better. Staff could be a little more helpful and friendly.