Took 35 minutes to pick us at the airport. Which put us over are time and we had pay an additional day. The driver never got out to help with are bags. There are so many park shuttle services i suggest you find somewhere else.
1st time using Swift Park and the service this AM was phenomenal. It was easy to make my reservation this AM before arrival. I called on the way to report that I was running late and the receptionist assured me they would have me to the airport on time. Upon arriving at the gate I was greeted by first name by Mr. Montel. He told me to park my car and immediately arrived with the shuttle. Not only was I on time, but the conversation was carefree. Will definitely utilize this service in the future.
I just missed the pickup and I had to wait 35 minutes for the shuttle to come back. They said they only have one shuttle so you may hit it right or you may have to wait a long time. And if you have to wait a long time then you may have to pay a penalty for being over your time. But the thing that irritated me most was that the driver said they would only be 8 minutes. So if the told me the truth that it was going to be 30 minutes, then I would have relaxed and listened to a podcast or something.
Cheapest parking. Driver was very courteous.
Got to the airport in 5 min. Really had good experience. I will recommend every body to use this spot for Bwi parking . I told everyone I know to use them .
Lot is maintained, secured by a fence and has a booth on entry and exit. 3rd time parking here. Company is known by how they resolve dispute. Drop off was a dream, pick up was a little off because the call could not connect. Prompt and courteous follow up by management making sure there was no more delay. Offered me 2 days of free parking for the inconvenience. Drivers were awesome both times. Will come back!