From the time I drove up on the lot I was treated with courteous service and was given easy directions where to park. After returning from a lengthy vacation from the West Coast all I wanted to do was get to my vehicle and be on my way and they made it happen very smoothly and efficiently so much that I tip the drivers upon my arrival and upon my departure which was well deserved by them. Kudos the parking spot!!
I've not had to use their service as I live very close to the airport. I have had the pleasure of being a shuttle driver for a few local hotels. What I can tell you about this business is that their drivers are very professional, courteous, and safety of their passengers is top priority. Having recently been contracted by a sign company to paint their sign boards what I can tell you about their parking lot is this. It's an open air lot, but has several locations to get out of the weather, their shuttles drop you off right in front of your vehicle, they have quite a bit of electric car parking with charging available at each site. Not sure if they have their own cords but I'd say bring your own to be on the safe side. Your vehicle is under surveillance 24/7 and they have roaming shuttles and personnel. If I remember correctly the daily 24 hour charge is $10. They currently do not accept cash payments only credit or debit. If I were in need of parking services like this I'd definitely come here versus the airports long-term. Hope this helps you.
The easiest, most pleasant part of our trips are always because of Parking Spot. I always pre-pay and save money and if you are a member they provide generous discounts. I really appreciate Parking Spot's lovely staff. Thanks for being the only good thing left about traveling!!
Extremely easy to park. Shuttle services are frequent and easily available. I paid upfront so had a QR code to get in and drive out. I would use this spot time and again !!!
Excellent experience! Drop off and pick up from airport was quick and easy! I generally use Fast Park but their lot was reservation only. The Parking spot west was a very similar experience. Would definitely use them again! Highly recommended!
I was a little skeptical about “The Parking Spot”at first. Leaving my car there for two weeks in an unfamiliar area had me nervous.Thankful to say that dropping off our family 5 and 10 suitcases went great for our departure. For our return, they were on time at the pick up location after we retrieved our luggage as well. The drivers were professional and very helpful. This was an excellent experience. I definitely would recommend using this service in the future.
We always use this service every time we go to the airport! Always safe, convenient and reliable! Highly recommend!
Excellent option for prepayment discount. Great option for free day rewards after parking a certain number of days. Scan in and scan out. Super easy. Quick shuttle service to and from BWI. Definitely recommend. Allow yourself 30 extra minutes for this service.
I would recommend this spot to all. Service was prompt, friendly, and very helpful with bags. On the way back, they assisted with going straight to the car and assisting with luggage there as well.
Easy to book, easy access, friendly staff, reasonable pricing and never any issues.
I've used this location for years. When they were Econopark, there was fast pick up when you pulled in with your car and I never had to wait longer than a few minutes to 15 minutes max for pick up after getting my luggage. Today, at BWI, I had to wait at least 25 minutes, and both my husband and I called to find out when the bus was coming. (I tried to use the parking spot bus finder on the app, but it never connected and my signal was good.). I get that things happen. However, last month I also used Parking Spot West and the same thing happened...although the wait was just at 20 minutes then. I figured last month might be a fluke or transitioning pains, but twice in a row is NOT good. Both this time and last time, I saw MULTIPLE Fast Park green pick up buses, at least 6 this time and 3 or 4 last time. I researched and found out they have two lots, but even so, doing the math, that tells me they value my time more than The Parking Spot West. Hopefully, The Parking Spot West will get their act together and offer better customer service. It's been a great company in the past (as Econopark), but I believe I will be trying Fast Park for my next trip.
Easy, affordable, clean, and friendly service. Did not wait more than two minutes for the van upon our return
I waited 32 minutes on a EconoPark shuttle. My recommendation is to use other Parking services because it shouldn’t take over 30 minutes to retrieve a vehicle, Monday at 1030am. If your short on time, do not park here.
Updated: 3/8/21 - Tried again, took 36 minutes for a EconoPark shuttle to arrive.
Responsibility priced parking. If you don't want to pay someone a arm and leg to get picked up and dropped off pay them and its cheaper. Door to door service, water, and very punctual. Highly recommended!!!
I’m comfortable leaving my vehicle at Econopark Express I feel safe leaving my vehicle with this company. The staff is always pleasant and polite especially the drivers. They don’t have you waiting long once you call for pickup. I will always use their services.
Over all I'm very satisfied with the service. The only issue I had was that I called many time but no one answered the call. I had try different days but still no one answered. Then I sent an email and a day later someone responded.
Best door to door service. The driver even helped load our luggage into our car. Will definitely use this service again.
The shuttle driver gets 5 Stars all around! I would give more if possible. The lady at the window driving in and out is obviously unhappy with her job and will take it out on you the customer. Don’t expect any help or consideration. I would have given her 1 star but did not want to slam the drivers. Nice setup they just need to hire people that want to work there.
It was a fast and easy check in. I didn't have to wait for the shuttle to be dropped off at the airport and it only took 5 minutes to get picked up after I arrived to the airport.
I’ve used this service before. Always efficient, professional and affordable. New procedures make our new norm in a pandemic era more self sufficient.
I was very pleased with the service I received from Econopark. I did not have to wait for the bus it was there waiting for me to take me to the airport. The driver was very friendly and courteous. When I got to the gate to leave the parking area I could not find my receipt. An attendant noticed and helped me by sending me the email so I could scan the link to show I had already paid.
I do NOT recommend this place at ALL! My debit card was charged for a service that I did not use! I tried calling them and only got an answering service, so I left a message and no one ever returned my call!
I purchased this service from Groupon, told them that I did not use Econpark Express, they said to have Econopark send them the info stating that I DID NOT use them so I can get credited, however, Econopark NEVER did! So, ECONOPARK EXPRESS kept my money!
SHAME ON THIS COMPANY, YOU ARE THIEVES!!!
Safe place to park your vehicle with shuttle service to and from the airport. Driver was very professional. Will use again.
Drop off and pick up was fast and punctual. Friendly staff... I always choose to use them when I travel because of this.
When I arrived at BWI a van was waiting for me. The driver was friendly, offered bottled water and hand sanitizer. After loading my luggage into the trunk he waited to make sure my car started. I will definitely use them again and hope I get Chadwick as my driver!
I just have to say that we received excellent service, when we left the car the driver was super kind and gave us a card for us to remember the number of the spot that we parked for when we will return. On the way back the other driver offered us water and wanted to make sure that all passengers were wearing their seat belts.
Excellent and economical service.
My favorite spot to park at. Drivers and attendant are very nkce
I use them ALLLLL the time. #frequentParker #VIP
Came back from a great fishing trip. Found my truck battery to be dead Adam was quick to jump start us and get us back on our way to Pennsylvania. Great job. We will be back as we have been for over 6 years.
Excellent off-site parking. Timely shuttle service. Friendly drivers. I recommend you bring cash to tip them.
Be warned, This location has no handicap accessible transportation to the terminal despite the ADA laws clearly requiring all transportation companies to have such accommodation. When asked at arriving we were told none of the remote parking companies have this. I want to understand exactly how this is NOT blatant disrespect and discrimination against those with physical limitations. I don't expect this company to formally respond but will file a formal complaint with the DoT on this and all companies who refuse to accommodate our community.
Affordable, safe and at a convenient distance to the airport. Polite drivers and offer you free water...
Remember your parking spot number to tell the driver, so that you can find your spot on the way back...it might seem little back makes a big difference a few days later...
Don't forget to tip the driver since he carries your luggage off the bus for you.
Smooth and pleasant experience from start to end, the shuttle was there when I dropped off the car and it was there when I came back, zero wait time. Pretty much as good as it gets!
Easy "check-in", friendly staff, safe location, and frequent transports to & from airport. Best shuttle service for this airport.
I have parked here before. And really have no complaints. They are always on time. My only advice is be accurate with your timing when you return. Even if your off by 10 or 15 minutes. It will be a small extra charge if you have prepaid in advance.
This has become our preferred local parking vendor whenever we fly out of BWI. They are incredibly efficient, especially on the drop off. Due to demand, the pickup doesn't always go as smoothly, but we've always made it back safely. The drivers are hospitable (we tip!), which is a perk at 4-6 A.M. before any of us have had our morning coffee.
At $9/day after the discount, it's not worth the aggravation. First off, during a peak evening arrival time at BWI, the shuttle frequency was way too low. I missed the first one because it was packed to the gills. The second one came 15 minutes later. During that time, I saw other offsite parking vendor shuttles come through multiple times (specifically, Parking Spot came and went twice while I waited). Then, our shuttle driver stopped at the entrance gate, hopped out, and disappeared for several minutes before starting to deliver us to our cars. Unbelievably, I think he had to press the button to raise the gate himself. Or maybe he stopped to take a leak...who knows. I drew the short straw and was almost the last person off, and that's fine - just the luck of the draw. What's not fine is that they only had one lane open to pay! From the time I picked up my bag at baggage claim to the time I was on the road was a full 1.5 hours. My time is absolutely worth more than the $40 I saved by not using the attached garage. I won't use them again unless I'm gone for more than a week and even then there are plenty of other options. It's not the fault of the people working there - the management has the place way understaffed.
This was not the cheapest options for overnight parking, but with the added perks it was worth the extra $1. The process was easy, I created a reservation online (good thing I did), the shuttle took us to the airport (8 minute ride). The shuttle picked us up where are the shuttles are and we paid when we exited the lot. The reservation helps you save .50 poer day on your bill and after 6 days of parking you get 1 day free. Free water on the ride to and from. We tipped the driver.
Look at other properties to store your car!
The quality of this place has went down tremendously within the past year! They are always on Groupon running a special as a resort of it! Flew out of BWI for a family emergency on 6/1/19. When I returned 3 days later, my passenger rim insert was snatched off my car! I immediately reported it to the manager on duty Mr. Farrelly, only to be told, "I don't know what to tell you"! Wrong answer! I had to call the police in order for him to write a report. I was parked in the Q section, space 163..No camera's to watch your property within that area = inside job! I expressed to him that I drive for a ride share company and that I park my car in a private space in DC and know the quality of my car. Still emailing them for replacement of insert!
UPDATE: Econopark express did what was right and purchased me a rim insert off amazon or ebay! I appreciate it; however I feel they need cameras to cover their entire lot, not just certain areas.
I recently used this company while taking a trip and I was pleasantly surprised at how professional, and courteous the entire staff was from the moment I arrived the parking lot at 5 AM until my return at 11:30 AM. Pick up was a breeze and drop off was was a breeze to and from the airport and it was very nice to have someone help load and unload my luggage in and out of the shuttle. I arrive at the airport within a few minutes after arriving in the parking lot. The drivers were very friendly and went out of their way to ensure we had a pleasant trip to and from. I was somewhat skeptical parking offsite however anytime I need airport parking I will definitely use this company.
The service we received during our travels through BWI were excellent. From the time we entered into the lot to being picked up at our car and having our bags loaded by the drive. The return trip was just the same. The van was at the exact spot they said they would be. We had no wait time and in about 10 minutes we were being dropped off at our car. We definitely recommend to others.
A very positive experience from start to finish. I saw many parking lots that advertised cheaper parking, but then added service fees. I paid a few dollars more, but felt very safe and secure. I loved that the driver asked several times to be sure we all had our cell phones. it was easy to find the van at the airport, which left soon after I got on board. The driver was very helpful and made sure I was in the car before leaving me in the lot.
Fast easy service. The pick you up and drop you off at your vehicle.
I have reviewed this business before and still have not changed any of my comments. Econopark Express is top notch when it comes to parking and fly business. I love the way they treat you and your vehicle. They are courteous and caring. The staff goes above and beyond for their customers. I will return every time I need to fly out of Baltimore. Thank you! Awesome business!
Great experience! Drivers are pleasant and helpful. Waiting for you when you pull up! I used to park in one of the hotel parking lots and have to wait for the shuttle. This is definitely where I am going to park from now on! Thanks for the great and courteous service.
I haven’t had many better experiences with any brand than I’ve had with Econopark Express. Less than $10/day, polite service, 24/7 and direct shuttle from your car to the airport. They’ve helped me shovel my car out of snow, are incredibly reliable, and a great value. Definitely make a reservation as they can fill up over the holidays. As far as parking goes, this is by far the best experience I’ve had.
One of the best and easiest things I did for my entire trip out of BWI. I pulled up in the lot and before I even had the key out of the ignition my suitcases were taken out and put on the bus! Our driver, Gary, was amazing!! He knew that one of our bags was going to be a little overweight so he told us to bring another bag with us. He was spot on...our bag was over by 3 pounds. He got us to the airport in good time and safely. And the ladies at the front, when you come in were completely professional and courteous! It was an all round enjoyable experience! I am not a person that likes being late or dealing with the craziness of the airport or trying to find parking, but Econopark put me at ease! I actually recommended them to a couple of people while we were at the airport waiting for our flight. I WILL definitely be returning to Econopark the next time I have to fly out!
This parking is great and so easy to use.
The shuttle follows you right to your car On the way back the shuttle was right outside the terminal. The driver offers a bottle of water which is much appreciated after any flight. We have used this service a few times now. The drivers have been super friendly and of course they help you with your bags. They even put them right in your car .Highly recommend .