The Parking Spot

I love The Parking Spot! I love the ease of booking online, great price point, pick up and drop off at your car, bag assistance---my bags are always heavy on my outbound trip to Aruba! I use to park at the Marriott or Hilton parking lot put with the early flight schedules it was not conducive. #parkingspotnorth

This is my new go-to place for parking at BWI! Their check-in process was awesome and they were helpful every step of the way. They told us exactly where to park, picked us and our luggage up at our car, and helped us unload once we got to the airport. Coming back home was straightforward too. We'll definitely be using them again in the future!

Angelique was an amazing driver! Prompt pick up and very helpful in loading luggage into the van and helping when dropping us off. Most important- her pleasant and cheerful demeanor! Highly recommended!

Staff is so friendly & inviting. Excellent front gate directions. Shuttle drivers are amazing. They pick you up at your car & drop you & your luggage right at your car when you return. Bottles of nice cold water at the exit. LOVE this place!

I had a very smooth experience dropping my car off over the weekend. The staff was very friendly and provided a lot of extra information about the BWI airport. I will definitely be using them again.

Charles Jr was our shuttle driver today. He was awesome! Very personable and had many helpful hints for us. He's a great asset to your team

Absolutely the best and most convenient way to park at the airport! The drivers are always very friendly & helpful. In addition, we tried out the detailing option this last time & were thrilled with the results! HIGHLY recommend!

We don't need you very often, but it is so nice to set up our parking ahead of time. Having the ability to drop off the car, and have a pickup and deliver back to our actual parking spot is really nice. The check in was easy, check out was too. The drivers of the two vans we rode were very nice and helpful.

The Parking Spot always has great prices for parking. Their shuttle is timely and the staff are always professional and courteous. I highly recommend the parking spot!

The Parking Spot is awesome...from the ease of online reservations, to the greeting and help in parking upon arrival, the quick pick up and transfer to BWI and back again! The cost is very competitive and give AAA discount. Thanks for doing what you do and so well!!

The cost was very reasonable and there were no extra charges thrown in as a surprise, as happens at some parking places. Most significant positive experience was your staff. From Kelsey (or Chelsey) who handled my questions during the reservation process, to the guy at checkin who was very helpful, even when I could not remember Kelsey's name, to the van drivers, to the guy who came to assist us at check out - everyone was so very helpful and very nice. What a breath of fresh air to see there is a company who gets customer service. I will definitely use The Parking Spot again and I have already recommended you to others. Thank you!!

Did not disappoint on both occasions. One for business, the other for personal. Scheduling was easy, it is conveniently near the BWI airport and more importantly it was reliable! As soon as we parked the car in the lot, a shuttle arrived to take us to the airport. After our week's vacation, and arriving to the airport an hour late, due to delays, and collecting our bags, the shuttle was there waiting on us to return us to our vehicle. I would strongly recommend this service to everyone!!!!!

I always park my car at the airport parking. I've always felt like it was more conveinent, until recently a friend of mine suggested off-site parking which was cheaper. I tried it at first at another property and I had a little anxiety. When I was planning this trip and using the parking spot I saw in the news where thieves took off the tires, however, I chose to try out the parking spot. Driving in and seeing that the campus was fenced gave me peace of mind in some way. I also love the fact that I didn't have to call the shuttle, as soon as I arrived there was a shuttle outside picking- which was one of the main reasons I chose the Parking spot this time around. The frequency of the shuttle at the airport.

Thank you parking Spot. I will be a returning client

(1) Highly recommended for the covered parking at this facility.

(2) I have used this facility for 5+ years with no issues.

(3) Fast/prompt pick-up/delivery to/from the airport-BWI.

(4) Competitive pricing with AAA Discount.

All the drivers are top notch, very helpful and friendly. Pickup/drop off vans are super quick with little to no wait. As someone who travels frequently, the Parking Spot is the only service I will use while flying out of BWI. Plus the price can't be beat!

The parking spot is convenient and reassuring when its time to travel. I found the cheapest rate by paying in advance. My parking spot was not in the middle of nowhere. The transport van was always nearby. We never waited for departure or arrival. The staff was kind and helpful. It was my first, but best experience ever parking with this company at BWI. The only problem i had was my battery died on my phone and the barcode to exit the garage was on my phone. Even while waiting to charge my phone to exit someone offered to help... of course they couldn't but still. It was the middle of the night and it was good knowing we were not alone. Greatest lot at BWI.

The prices are reasonable...join the club I get picked up and dropped off at my car. The drivers are friendly and helpful. The cold water provided on exit is great for the ride home!!

Almost of the employees int he booths and on the buses are great. I fly fairly frequently and often either very early or very late. It is nice to have a 24hr safe place to park with fast, friendly people helping you start or end your travels.

I am so appreciative that this service is available! More so of the discounts and offers emailed too. It was short notice and our Lyft did not show so we had to drive our car to make our flight. The drivers for the shuttle were amazing and had great attitudes and professionalism. I thank you for providing this service and I look forward to continuing the use of these services.

Highly recommend The Parking Spot North in Linthicum Heights near BWI airport. We took the parking shuttle to our car last night

and discovered that the vehicle battery was dead. The driver of the shuttle bus (Darryl) saw our dilemma and returned to our car with a battery charger. That didn’t work, so he went to the office and returned with a more powerful device which still didn’t do the job. We notified AAA and they dispatched a service van. Meanwhile, the staff at the Parking Spot North took our luggage to the office, opened the door for us and said “make yourselves at home until help arrives”. The people couldn’t have been kinder and we were so grateful for a warm secure place to wait. We have been longtime customers of this business and will continue to do so - now we want others to enjoy the same service we have. Many thanks to the staff for your help.

Impressed with The Parking Spot! They offered better service than the competition at the same or lower price. Plus, they helped with luggage, have a rewards program, and friendly drivers. I'll definitely use them again!

Quick and easy parking! They pick you up right at your car and it took less than a minute! When I arrived back at the airport they were right there. It had snowed and all the cars covered! They cleaned off my entire car for me! If you’re looking for off site parking you should use them. Very friendly as well.

I would highly recommend them. Very convenient and easy to use. They get you to the airport quickly and pick you up immediately upon arrival. The parking lot is safe, secure, and well lit. After a recent trip to Florida I found my car had a flat. They did not just leave me there to fend for myself. They got an air pump and helped me fill my tire so i could get to a service station for a repair. Gave me directions to the closest repair shop. Amazing staff!!!!!! I will continue to use them for every trip!

Unbelievable service! I'll never park anywhere else for my airport travels. We arrived around 4:00AM for our flight and returned home after midnight the following week. On both occasions, our shuttle was waiting and ready for us. Also, at both of those off-hours, the service remained incredible with friendly drivers who were willing to help however we needed. Again, this will be my only parking choice from this point forward when traveling. Not to mention, when reserving a spot ahead of time, it was cheaper than any airport lot. Highly recommend!

***Update***



After requesting my original booking information, The Parking Spot refunded my original booking amount. I've updated to 5 stars on account of good customer service. It's not always if you do something wrong, but how you handle it if you do. I really think they should just change the policy up front so I/others don't have to jump through these hoops, but that's not for me to decide obviously. My original review includes the issue, below, but like I also say, great place to park and they are always on time with their shuttles and very helpful.



***End update***



Good place to park but READ THE FINE PRINT IF YOU ARE PAYING AHEAD IN FULL. THEY TAKE YOUR MONEY WITH NO REFUNDS.



You can keep moving the reservation, but if you forget, you’re out the money. Seems criminal to me. I mean, you’re paying for a service you’re not receiving even if you cancel with adequate notice.

The employees are very friendly and extremely helpful. We recently traveled with 4 large bags plus 2 backpacks and the driver helped us load them into our car in the rain. I will always use this service whenever we fly from BWI.

My experience with The Parking Spot customer service was amazing. Manager Angelique went above and beyond to help me with my reservation. She displayed a immense amount a knowledge and patience. She was just amazing! It’s very rare to receive customer service at such a high level now of days. The facility was clean, secure, and shuttles were prompt to and from airport. I would recommend The Parking Spot to family, friends, or anyone for that matter. Best airport parking!

I've used The Parking Spot North at BWI airport for several years, first through work and now I have my own account because of a new job. I love how close this lot is to the airport while still being a reasonable price, especially if you book in advance. It's only about a 5-10 minute drive, depending upon which airline you're using and if you get stuck waiting for the light rail to pass.



All of the staff is very friendly and helpful. It's great being picked up and dropped off at your car, and the driver will help you with your bags if you need. This is especially great if you have kids.

We went on a trip in December and used The Parking Spot. We were very pleased with their service. We booked online and received a discount. Had to use a qr code to get in. We arrived early I am glad there was someone there to greet us at the gate. They came to our car to pick up our luggage. Driver was great, friendly and efficient. Then the shuttle was a quick 10minute ride. We would definitely use this service again

At the referral of my sister, I began using The Parking Spot-North. Twice now I have used their uncovered parking at a daily rate using my AAA discount. The service I have received has been nothing shy of exceptional. The first time I used their service, we thought my Mom had misplaced her car keys. Perhaps we left them on the shuttle or at the airport check in. The Parking Spot agent I spoke with was understanding and so willing to work with us in an effort to locate the keys. The second time we desperately needed their assistance, my Mom’s car wouldn’t start. Two men went above and beyond in the cold, pouring rain to jump start my Mom’s car. We had AAA, but they wanted to try to help us first. I commend the employees working for The Parking Spot-North. Each time my Mom and I needed them, they expertly helped us resolve our issues. I strongly recommend The Parking Spot-North to anyone considering leaving their car at the airport while traveling!

It is very easy to book a reservation here for long term parking and it is reasonably priced. I've done it twice now where I showed up within a few minutes of my selected reserved time and there was a shuttle waiting for me both times. When I return from my trip, I had to call the parking spot and they would let me know when the next shuttle was on the way which was within a few minutes both times. A great way to go around paying high prices for airport parking. This parking spot is located about 5 minutes from the airport so the shuttle trip time is very reasonable

I exclusively use The Parking Spot North at BWI Airport. Timely pickups and clear communication from the drivers as to upcoming changes for construction, Holidays, etc. Courteous and helpful folks, always. They make my travelling life much easier.

Each and every staff member was extremely friendly. The parking spot North was a little difficult to find through google maps; GPS Had us stop up the road in the middle of nowhere and we were concerned that we ended up in the wrong place. In general, very convenient and very friendly. Would use again.

I love how they pick you up at your car and drop you back at your car. It was so easy! You don’t have to wait in the cold for a shuttle bus to come along. And the price was actually cheaper and it was a covered parking spot! Will only use them from now on!

Super easy to book a spot using their app. The driver pulls right up to your parking spot and assists you with loading luggage. When you return, the app is also super easy to use for drivers to find you and take you back to your vehicle. Definitely recommend!

Good, close accommodation and a great professional staff. The drivers are friendly and courteous. Be sure to tip !

We have used this service a number of times, and every time we are more impressed with their level of service. They are always friendly and on time, and the process of parking and getting to the airport (and in reverse) always goes smoothly.

Easy, safe and affordable to use. Great service from lot attendants and the shuttle driver. They were also very patient and helpful when I needed to bring a 3rd party to assist with my vehicle upon my return to BWI.

I love the convenience of the service. I never have to wait and that dependability is huge when traveling. My only concern is how much prices went up for my last reservation. I have a hard time justifying paying more than double the airport parking rates, even for impeccable service.

Parking at the parking spot is super easy and ver convenient! We didn’t even have to wait for a driver as soon as we parked the bus pulled up and waited for us as well as arriving back at the airport, i called the number they told me to call and once we walked outside there they were! Super nice and friendly as well.

Absolutely fantastic experience from the great deal & signing-up online to the drop-off at my car after we returned. I hadn't had to park in a lot in a long time, so it was HEAVEN to be directed to a row and then have the shuttle pick us up right at our vehicle, then dropped off right there again when we got back. No waiting for the shuttle at the airport either: there it was! The employees are engaging and informative. Really made for a great send-off on my first trip since 2019. Do not hesitate to make a reservation!

Best parking to use when traveling as a solo female. They pick you up and drop you off at your car no matter the hour. Bus drivers are always willing to help with your luggage. Prices are extremely reasonable, but the level of safety their service provides is why I will always use them is flying out of an airport that has The Parking Spot.

This place never disappoints, I have used it 5-6 times. I always reserve online, show up, scan my code, park instantly, get an instant ride to the airport, come back and if there isn't a shuttle in the area, I hit the, "where is a shuttle" button and one arrives right away. Since I pay ahead of time, to leave I just scan my code and go. The drivers are always prompt and kind. I freaking love this company.

We've used the parking spot at BWI for several years now and the quality of service seems to improve each time. The ease of use and level of service ensures that we'll be using this lot in the future. With the online coupon the price cannot be beat.

Very friendly! Easy to park, good directions and help from staff. Shuttle was prompt and great service. Had no trouble getting the shuttle back on my return. Very happy

We love to leave our car at The Parking Spot. It is fenced in and more secure than other parking areas. The shuttles come often, are easy to spot, and the employees are extremely helpful with your bags. They pick you up and drop you right at your car. What could be better?

I was a very frequent traveler from 1998 to 2013, mostly 2 and 3 day business trips. I always parked my car at the Parking Spot at the BWI when departing from Baltimore. The lot was easy to find, as are their yellow and black spotted transport vehicles. Their customer service is outstanding. Each individual I encounter has gone above and beyond to make sure I get all questions answered, park safely, and get me to my gate ASAP. The Vans are always clean and carpets spot free. The drivers are always friendly, insist on helping you with your bags and provide a ticket with your parking space number so you don't get lost finding your vehicle. Even when calling at odd times in the morning wondering when the Transport Van would arrive...the person, not a telephone prompt ALWAYS answered and sent a Van within minutes. This last time I traveled was for a family emergency. I was gone for an unplanned 46 days. When I would call Parking Spot a live person always answered the phone and assured me that they would check on my vehicle. When I arrived and took the Van to my spot the driver knew about my vehicle and was keeping an eye on it. The teller when I checked out knew of me, offered free water and inquired about my family member and wished us all well. Customer service and dedication to excellent can not be matched.

THANK YOU Parking Spot.

Great experience. Pickup and drop of at your car is the best part. Short drive to and from the terminal. The walk from baggage claim to the pickup spot was a bit long tho wish they had more pickup spots

Updated to 4 stars. Prompt customer response to my post and I was able to use my parking spot default card and rates upon checkout. Only suggestion is that Gate person should be a little more patient and better explain the process for someone stuck in my situation.

Works great if you follow the rules. I have been a member for 3 years and yesterday my flight was cancelled and rebooked for next morning. Tried to change my reservation but because I missed the one hour before reservation window there is no way to use or change that reservation and it will not let you make a new reservation because it overlaps with the existing reservation that you cannot use. The website has no way to contact customer service just a FAQ section with no explanation on this ridiculous policy. I couldn’t even use my company card to check in because it is tied to the reservation that I cannot use.

The customer service is OUTSTANDING! These guys are excellent. I will definitely be using them the next time I travel. My only complaint is the app should be able to tell you if they're waiting upstairs or downstairs.

The parking lot is convenient, just outside of BWI and you don't have to drive all the way into the airport. The parking is easy; a polite person greets you at the entrance and tells you where to park. I have never had to wait more than a minute or two for a shuttle. Shuttle driver puts our bags on to shuttle and takes them off. For me, all of this is so much better than any of the BWI parking lots whether its short or long term. And the rates are very reasonable. Before the Pandemic, we never needed a reservation but the last time we went, there was a sign that said reservation only, but they let us park anyway. Most all of the spaces seem to be taken but they showed us exactly where to park. I tried to make a last minute reservation before I left for the airport but the system would not allow it. So, I still like the Parking Spot and will continue to use it but having to make a reservation in advance makes it just slightly less appealing, even though if you make a reservation you get a lower rate.

Darnell was a great driver. He was helpful, he commented what was going on, he working and moving in a timely matter. I also had a situation where I left my jacket, Wayne took the time to contact the driver to look for it. I thought it was gone, then he called me back an hour later, to inform me that they found it outside on the ground near where I was parked. I really wasn't expecting for the team to continue to look for my favorite jacket. I'm thankful that they did care and was able find it. Thank you night team!! Your kindness was appreciated!!

Very convenient. Easy in and out before and after flights. Great staff with excellent customer service! We always park here and have referred so many others too!

Loved this place! My second time and I’m going back again!! Convenient and helpful.. loved the car wash and wax- an outstanding service!!! a cold water bottle on way out- what more can I say?

This service is exceptional! From the stellar customer service of the drivers and check-in folks to the cold water bottles on our way out. And the price point is just right. I appreciate the covered parking, as well. The app is great and you can tip through the app, as of recently. Their services EASE the travel journey v adding to it with waiting for BWI buses and/or the express lots being fully booked up!

I use this location all the time, awesome staff, convenient, friendly, and I never have to wait. Just pull up, park, hop on a shuttle, and you are at the airport in no time. There is always a nice driver to help with my over stuffed luggage as well, great staff, everyone is nice. Trip home is just as easy. Highly recommend, sure beats airport parking!

Great place to park. I've been using this facility for over 20 years through multiple name changes/owners. The service has always remained excellent and has been improved over the years. Highly recommended.

Service is very dependable and staff are professional, friendly, and helpful. Picking up and dropping off where our car is parked is very convenient, especially during bad weather. Staff are flexible if our flight is delayed. The AAA discount is helpful. Communication regarding our reservation is frequent and clear. We always return to The Parking Spot North!

Very convenient to the airport, courteous drivers & you can't beat the speed of delivery to and from the airport. If I had one wish it would be that the pickup zone was closer to baggage claim.

Great service dropping so we will see for pick up.

Parking at The Parking Spot is a great experience. We have without exception had friendly drivers, clean shuttles, and easy in and out access. We highly recommend parking here!

Wonderful staff, I saved money by booking on line, and got a discount for being a government employee. Had to extended my stay and it was no hassle. Definitely will be using in the future. Also quick friendly shuttle service to and from the airport.

Safe and efficient. I recently had to get in touch with P.S. personal. Angelique was not only able to solve my issue but also took steps to help another family member to provide the best service available. Thank you Angelique for going the extra mile.

The easiest part of our traveling! Helpful and friendly staff that helped us find the shuttle, took our bags on and off said shuttle, and did everything they could to help us figure out where our car was when we forgot- in the middle of the night. After a journey of lost luggage and missed connections this was the highlight of our travel. We got the car wash and they even cleaned the inside!

The best place to park at BWI. Every time I come, the shuttle is very prompt. Upon return, the shuttle is usually waiting at the terminal or will be there within a couple of minutes. Today, AJ was our driver. He was very courteous and professional. 10/10 would recommended The Parking Spot!

Prices are great. When I get to the lot the shuttle is there at my car before I get all my luggage out. Quick ride to airport. Never had to way more then a few minutes at terminal for the pickup.

I truly appreciate the thoughtfulness and patience of your drivers! I, a solo travelling mom, arrived home to BWI late at night with a sleeping toddler in her stroller. The driver went out of his way to not only help me get back to my car, but he was wanted to be sure we didn't wake my little girl. After travel delays, misplacing luggage and more hiccups, the Parking Spot North made coming home that much sweeter. Thank you all so much!

We use the Parking Spot North multiple times a year. We love how we can book ahead of time and earn free days over time. EVERYONE from checking in to the drivers are super nice and helpful. We never have to wait for a bus longer than a couple minutes to/from the airport. Our return driver this time, AJ, was super friendly, helped us with our bags and got us back to our car quickly. The free bottled water is always a win at the exit. We recommend Parking Spot to all our family and friends.

Super convenient, very reasonable pricing, shuttle doesn’t have you waiting long at all and they have a cooler with waters on your way out!

The parking spot is more convenient and prices are more reasonable than using the airport parking. The customer service is outstanding and you don’t have to wait long to get to car. They drive you straight to your car and offer water as a convenience when leaving. I just love them. I will utilize there services again.

Love the simplicity of booking online, the ease of access thru the QR code, covered parking option, the shuttle pickup at the car and then drop off close to terminal. Drivers were helpful with the luggage and making the process simple. While I did not use it is nice to know there is an option to have the car washed prior to our return. The location was easy to find and is close to the airport. According to the app there were several shuttles in the airport area which made it simple to spot one.

Since Bull's Eye parking closed I was forced to find a new parking spot. Found The Parking Spot North. Glad I did! Being. Being I was traveling in December I was concerned about winter weather so I was happy to learn The Parking Spot offered covered parking. It was convenient, easy to find and affordable. My new favorite parking spot when flying out of BWI.

Well organized and easy to use; not overly priced. Wonderful drivers help with my bags. Upon return to BWI, easy to arrange pickup so I don't have to wait long at all. Safe parking is a high priority - thanks!

My first time using The Parking Spot and I was pleasantly surprised at how for the same price or less than long term A & B, I can get much better service. They got the stuff out my truck and put it on the shuttle. I see you get points for booking so you get free parking stays and the driver was super friendly. I will be using them from now on

I was excited to find a reasonably priced place to park while I was traveling. The experience was made even better when I got back and my van wouldn't start. It was 1030pm and I didn't know what I was going to do. I went to the booth and told the employee and she immediately called the driver to come jump my van. Within 5 minutes of talking to her, I was on my way! And, they were so pleasant to work with. Thank you for making a customer feel taken care of! You have a customer for life!

I went away for 10 days, so parking here was much cheaper than parking at the airport. Paying ahead of time was super convenient as well. The drivers and and gate attendant were very friendly and helpful. Traveling during the pandemic is a bit stressful, but there were extra masks available on the bus, as well as hand sanitizer. The driver also handled our luggage with gloves and tissues, so I definitely felt more at ease. I’ll definitely park at The Parking Spot during my next extended trip!

I used them for the first time last week. The drivers were excellent and the booth staff coming and going were great. I highly recommend this spot.

The employees at the gate and the drivers are super nice and professional and personable. I always have a great experience when I use the parking spot. My vehicle is easy to find they pick you up and drop you off in front of your car. The airport experience is just as good. You may have to wait for them to show up but it doesn't take long and you cant miss the yellow and black bus.



The app is just as easy to use and sometimes you get discounts in your email which can give you some savings if you plan ahead. So if you're ever in doubt give it a shot.

This is, by far, the best airport parking anywhere! We love the price, the convenience and the customer service. We have never had to wait for a shuttle and the drivers are always courteous and helpful. Highly recommend!

I have been using The Parking Spot for several years and have never had a problem with their services. The staff is always welcoming, helpful and punctual. The pricing is very reasonable for long term parking. In addition, they offer a frequent rewards program that allows me to get a free reservation after so many visits. The parking lots and buses are clean and very convenient. Overall, couldn't ask for a better place to park when flying out of BWI!

The Parking Spot North was EXTREMELY efficient! The staff is courteous and helpful. I believe this is the cheapest parking for the BWI area. The area is also safe. The staff take you directly to your space and help with luggage. The shuttle service is always running. I will definitely be using their services again.

Everyone is friendly and informative. This trip, our vehicle wouldn’t start when we got back to it and they quickly came and hooked it up to a jump box. Always impressed by the staff here! Thanks for making traveling easier.

Great experience. 24/7 service, even when I couldn’t find the location they were available for me to call at 3am and direct me. Shuttles ran periodically from the airport so I did not need to set anything up or call ahead of time. Very easy and a helpful staff.

This place is great. I book a reservation each time I fly out of BWI.

The check in / out by scanning your phone and by using the app is amazingly convenient. Complimentary water bottle when you leave. The cost per week is usually the same as long term economy. I like to know I have a spot guaranteed when traveling during the holiday season. Many times there is coupons for ~50$/ week on the website. I have been burned by not having a reservation before, there is nothing worse.

We had a very short wait to be picked up to go to the terminal, and no wait at all on the return trip. Loved the easy-to- spot spotted shuttle buses! Since the long term airport lots were filled the day we arrived to park, it was very nice to have our spot reserved ahead of time. And we saved a little bit of money by prepaying, making this the most reasonably-priced of the off-airport parking lots.

It’s so much better than the long term lots. The location is close to the terminal, and the shuttles are virtually constantly running, so it’s way faster getting there. And the crazy part is they’re cheaper than long term lots! Especially with the coupons you can find in every mailer or online. I’ll always use this lot from now on. I like how they give you a card with your space number so you don’t forget, and you’re dropped off right at your car which is great when the weather is bad. Also, the shuttle picks you up right at your car too. So this is just all around a better way to go. And last-but-not-least, they provide free bottles of water as you depart! Great company.

The drivers are always professional and courteous. They always help me with my bags. It is safe. You get to the airport every quickly. There is never a wait. My car was covered in ice from a storm one day and the driver was so sweet and cleaned off my windshield.

Melinda, Phyllis & Nancy who work at The Parking Spot in Linthicum MD are phenomenal! They are excellent at customer service! The Parking Spot is a convenient solution to leaving one's vehicle at the airport. The shuttles to and from the airport are speedy too. Providing bottled water at no extra charge is very nice too. Also, it is NOT necessary to make a reservation which is good because sometimes you just don't need one more thing to do especially when preparing to go away. I would have given a 5-star rating if coupons were much easier to find for The Parking Spot.

This was my first time using the parking spot and from now on, I will not be using anything other than this. It was FANTASTIC. Super convenient and very welcoming. The water bottles checking out was an added bonus that really set this over the top! It was much needed on a very hot day after a longgggg travel day. Love the parking spot!

The Parking Spot North's staff has always greeted us with a friendly smile, even at 4:30 in the morning... They're happy to help, answer questions, direct you to the closest/most convenient spot, and will even give you a heads up regarding the next shuttle.

The only time we have had to wait for an extended amount of time was pickup from the airport and it was due to a lack of drivers because someone had called out (understandable!).

The prices are great, the website/app is easy to use, their shuttles are clean. What more could you ask for?! :)

The app is super user friendly and easy. The check in and out process was easy . The North list is nicely lit so I felt safe by myself going to my car plus they drop you right in front of your car , I felt like my car was safe there . Great customer service and helped with my bags . Will definitely be using again and I felt cost effective!

I didn't get the names of the shuttle drivers (9 am or so on 12/24, 5:30 pm or so on 12/27) but both were extremely courteous and helpful! Safe drivers as well! Always look forward to visits! Finally, it might seem minor to many people, but I really appreciate the free water bottle given out upon exiting. Helps me hydrate!

I didn't get the names of the shuttle drivers (9 am or so on 12/24, 5:30 pm or so on 12/27) but both were extremely courteous and helpful! Safe drivers as well! Always look forward to visits! Finally, it might seem minor to many people, but I really appreciate the free water bottle given out upon exiting. Helps me hydrate!

The Parking Spot makes it convenient to park at the airports that I frequent. The shuttle service is top notch. The drivers always lend an assist with luggage and they always make sure to update the customers with the latest info in regards to things to consider (i.e. parking during holidays, etc).

I enjoy the convenience and friendly customer service offered when parking at The Parking Spot. I appreciate the help with my baggage, the reminders they provide, and the ease of mind that comes with knowing that when I return from a trip, they’ll be right there to get me back to my car without hassle or delays. They even provide bottled water, a welcome treat after a dehydrating flight.

Great service from car pick up to baggage claim drop off. Help with luggage and a clean and comfortable ride. We had a dead battery when we returned and they sent a van over with a battery jump unit and we were back up in no time.

My vacation starts out easy! I drive to an easy and secure location, park, get picked up, then taken to the terminal. All my luggage is handled by the driver. Upon my return, I get picked up at the terminal shortly after making a call. I'm dropped off at my vehicle, and all my luggage is handled by the driver. The rates are reasonable and I'm greeted by friendly reps.

This place is great. I book a reservation each time I fly out of BWI.

The check in / out by scanning your phone and by using the app is amazingly convenient. Complimentary water bottle when you leave. The cost per week is usually the same as long term economy. I like to know I have a spot guaranteed when traveling during the holiday season. Many times there is coupons for ~50$/ week on the website. I have been burned by not having a reservation before, there is nothing worse.

Outstanding service! Very easy to use- I just reserve my spot online and even add on the car wash service which exceeds my expectations each time.. I land down.. I ride the bus.. I drive my car.. with a fresh bottle of water.. Seriously, what more could an exhausted traveler ask for?

The woman who is usually at the booth when I arrive is always incredibly friendly and helpful. Bus drivers are prompt and personable, and help with my bags willfully. I have used the parking spot countless times and have never been disappointed.

Easy to get to and park. Shuttle was there fast and got us to the terminal quickly. Coming home the shuttle was at the airport quickly again and dropped us off right at our car. Everyone was extremely pleasant and helpful. Will definitely use again.

I was a very satisfied customer when I was in Atlanta. This is my first time using the BWI facility. Shuttle was timely in both directions and prices were very reasonable. I like the fact that I can make a reservation, which gives me confidence that there will be space available when I arrive. I am traveling this weekend and will The Parking Spot again.

The drivers are very courteous and helpful with luggage. The check out person was very cheerful and friendly. It was easy to contact for a pickup at the airport, even at 1:30 am.

Fantastic experience. The app works great to make a reservation and you receive a “pay now” discount. When you arrive at the lot, an attendant will direct you where to park, and a shuttle follows you to your spot. Upon arriving back, I have never had to wait more than a few minutes for a shuttle at the terminal. I will usually call once I get back into the terminal, and you can also check on the app where the shuttles are currently. The driver will then drop you back off right at your car (you will receive a card with your parking spot on it upon pickup for your departure). What a great, seamless experience. I will never use the other BWI lots again.

Everything was quick from check in, drop off/in to check out using the app. The shuttle tracking tool in the app is awesome but it was hard to tell whether the shuttle at the airport was at arrivals or departures. Nevertheless they had one a few minutes apart and EASY to spot! I encountered booth, driver and customer service staff all of whom were professional. I would use next time and recommend to my friends.

Friendly, very helpful drivers! All employees are friendly. Easy parking, pick-up at your car, load luggage and whisk you to the airport! When you return the pickup is quick and easy. The driver always help with loading your luggage. Get the app and let them know that you are ready for pick-up. Buses are clean and comfortable! Please show your appreciation for the luggage help with a few dollars! It is appreciated!

Clear and convenient, friendly.

I liked that the shuttle attendant was observant and actively sought out people parking and was expedient in getting us to and from the airport. Great customer service and ease of check in and check out!

I love the location of the parking. Very easy to get to. The drivers are very friendly and helpful. Pulling right up to the car and helping to load the bags and unload the bags is so helpful. Most drivers even place my bags back in my trunk. Drivers also always ask if you have your phones/charges etc before we leave the lot. And actually went back to a car for a lady who forgot her phone- that is top notch service. Gate attendants are always very nice. I can not imagine parking anywhere else.

Love parking spot. Anytime we fly we use them over the airport parking - cheaper, military discounts and they’re super fast every time. The drivers are always friendly, grab your bags for you and tell you where you’re parked. Have no complaints!!

Soo .. This past week was my first time being a flyer. I've also never traveled alone.🥹 On my way back from Florida I was able to wait for a shuttle at bwi to get back to my parking. Well, it seems that I remembered where I parked but not the name of the parking lot 😞! When I tell you, EVERYONE at the airport was very helpful and sooo nice. Literally drove on every single shuttle but the one I was supposed to get on. ( express) For some reason I booked for 2 parking spots. Thank God you dont pay until you exit. My last shuttle ride was with the parking spot north.… why? I thought that's what it was called. 🙄 anyway. I got on long term a and asked the driver to point me in the direction I need to go in. He didn't have much patience and was rude. He directed me to parking spot north. I got off the bus and walked on the highway with m luggage at 10:00 at night. Not safe right? He didn't care. Anyway at this point I'm so frustrated and just Thank God my kids were not with me. I've had it by now. Someone please just take me to my car. 😩



I walked up to the parking spot north to the ticket area to get in. This lovely elderly lady was sitting inside and I said “ I'm sorry to bother. I'm really about to cry, I need help finding where my car is. “



She says noo… dont cry, takes my phone and sees that I'm not checked in their parking area. Well, that solves that problem. Lol.



She says walk around here lets figure this out.

At this point I'm crying non stop just so happy someone is willing to stop and help me figure it out.



She takes me into the office and this very nice African American lady says is this the lady they have been calling about on the radio. Yes its me lol please help. Still crying 🥲



She calls a driver to come and get me, he sounded irritated because he had to turn off his route to come get me. In less than 2 minutes she says, cancel. I'll take her. At this moment I'm thanking both ladies for being so nice and willing to help.



The older lady walks over to me and says its okay its okay. Gives me the most genuine hug not the pay on the back like they do in church. This one hugged me like I was her daughter and didn't let go. Informing me that everything would be alright. Now I'm feeling strong again. : I believe in angels and have no doubt that this was not a mistake for meeting those 2 beautiful souls.



The aa lady directs me to the pick up truck and we drive over to the express lot which was the only shuttle I did not get on. Keep in mind : I got on every single shuttle at bwi except express which is the one I got on in the beginning. I just couldn't remember! Ugh this is why you dont.travel alone!



Anyway, we get to express parking and I see that it looks very familiar now. Of course we couldn't get though without paying so I said I'll just get out and walk from here. Thanked her over and over and over before getting out. Guess what? ??? I found my parking lot. 😩😩🥲



This is just to say! Don't be afraid to ask for help, pay attention to what shuttles you are on there are 4-5 different ones.



First time traveler alone. It was a great experience and ill forever remember the nice people at bwi that tried to help me before the 2 ladies at the parking spot finally got me straight.



I wish I got their names but ill always remember their faces 🫶🏽

We have the best experience with the staff at this location. When we returned home this last time on July 31st and made our way to the pick up location, Daniel (the driver) was awesome, he loaded his bus, took us all to the parking lot, engaged in conversation and he helped us get our suitcase in our car while thanking me for my son's service. If you are looking for a safe/great location to park your vehicle while you travel, this is it!! We will continue to park here.

Ease of booking a space with the online app. Very reasonable prices. Always quick service to and from the terminal. Staff is always friendly, professional, and helpful. Easy to catch a shuttle back and monitor bus movement and arrival.

Can picks you up at your car and makes the beginning and end of the trip so easy. Drivers are friendly and helpful! Highly recommend.

The parking lot is convenient, just outside of BWI and you don't have to drive all the way into the airport. The parking is easy; a polite person greets you at the entrance and tells you where to park. I have never had to wait more than a minute or two for a shuttle. Shuttle driver puts our bags on to shuttle and takes them off. For me, all of this is so much better than any of the BWI parking lots whether its short or long term. And the rates are very reasonable. Before the Pandemic, we never needed a reservation but the last time we went, there was a sign that said reservation only, but they let us park anyway. Most all of the spaces seem to be taken but they showed us exactly where to park. I tried to make a last minute reservation before I left for the airport but the system would not allow it. So, I still like the Parking Spot and will continue to use it but having to make a reservation in advance makes it just slightly less appealing, even though if you make a reservation you get a lower rate.

Extremely affordable rates and amazing shuttle service to and from BWI. Highly recommend and will use The Parking Spot the next time I fly out of BWI.

Lost and found was a flawless process. Boarding the bus in either direction was hassle free. Great service.

Staff here is very kind and helpful! Very convenient as well! Will be back if I need to travel.

We found the Parking Spot to be excellent. Shuttle bus arrived before we had all the luggage out of the trunk. The Driver was very helpful in placing our luggage on the rack as well as helping at the Airport. Our return home was a repeat. Excellent Service and with a Smile! Highly recommend. Also less expensive than Airport parking.

The pick up map does not match the shuttles because these are the new shuttles. When you see 115 that is bus 122. This is a tricky translation to guess when you are new to the app. Originally 115 would be 115.

However the new shuttles are worth it, very nice.

If you are parking at the airport, use THE PARKING SPOT! The entire process is easy and stress free. You are given a card so you don’t have to remember where you parked or how to catch the shuttle back to your car. And then dropped off RIGHT AT YOUR CAR! Right there. The pricing is better than airport parking spots and you receive amazing service!

The drivers were friendly and prompt, the check in/out process was easy through the pre-purchased discounted rate, and I felt very safe getting into my car to leave. The drivers dropped you off and wait for you to get into the car. Also, when I arrived, the car came right to your spot. 10/10 recommend.

The Parking Spot is far more convenient and comfortable than the airport’s long term parking. It’s rare that you wait for a shuttle. They come right to you, take care of your luggage and drop you off at your car/terminal. All of this for a price that’s comparable to regular airport lots. If you want, you can even have your car washed!

I loved how quickly and efficiently I was able to arrive at the parking spot, park, and be picked up in the shuttle. It was effortless and less expensive than standard airport parking. In both trips (to and from the airport), the shuttle drivers went above and beyond. They were kind, courteous, and highly pleasant (even at 2am!). I will definitely be using this service again. I rarely write reviews but, after my experience, found myself actually looking for an email from the Parking Spot so that I could write one. 10 out of 10!!

I totally enjoy this service! The service is quick (almost too quick)! When I park they show up within seconds to get you over to the airport. The drivers have always been courteous and helpful with my luggage. Checkout is quick and I always enjoy my free bottle of water on my way home! Great service!!!

Many shuttles so you never wait more than a few minutes. Courteous and helpful drivers. Close proximity to airport. Reminder card to tell you what door to exit the airport to catch a shuttle, as well as your parking spot exact location. Fair prices too.

We had booked uncovered parking not expecting a winter storm. When our driver got us to our vehicle, he scraped the snow from the vehicle for us. He also had an amazing personality as we drove from the pickup location to the truck. Recommend!

Good rates. Now has covered parking which could be nice in the winter. Always prompt pick up at the car. Quick at getting to airport. Plenty of shuttles. Never have to wait to long when returning. Especially when using the app.

We don't need you very often, but it is so nice to set up our parking ahead of time. Having the ability to drop off the car, and have a pickup and deliver back to our actual parking spot is really nice. The check in was easy, check out was too. The drivers of the two vans we rode were very nice and helpful.

I have used the parking spot twice at the Baltimore Airport. The drivers are some of the nicest and most courteous people. Last week I was waiting for my shuttle and did not realize I was in the drop off area. There was a drop off and the driver still picked me up instead of having me go to the pickup area. Some of the best customer service I have experienced! Customer for life!