We stayed there for two nights. The hotel accommodation was good and there were no problems with reservations. The front desk was friendly and helpful. When asked he offered suggestions for local eateries and directions within a short walk. We used two shuttles. The wait for the airport shuttle was longer than anticipated. The front desk also arranged for a shuttle driver to the ports. She was on time, very friendly, and professional.
The rooms were clean, including the sheets. The bathroom was sparkling clean. I especially liked the tub surround that was just like, newly installed.
The breakfast attendant was there the whole time and the breakfast area was fully stocked with fresh food and very clean.
The staff was very helpful and friendly. They have a shuttle to and from the airport and cruise ship ports. Free breakfast in the morning with a variety of hot and cold food. Very pleasant stay.
The location is great - especially for families. The place was clean, the staff were warm and friendly, the breakfast was great, the pool was fun, the beds were fine. Would definitely stay again!