Overall an excellent experience. Brian helped us and made the process as smooth as possible for us. Thank you! Negative: Toll-flat is way to expensive in my opinion.
I was skeptical at first due to other reviews but my wife did the reservation anyways.Thank goodness we rented with Green Motion. Super easy pick up from the airport and drop off! Yes, we had to put a security deposit when we got the car and if you want unlimited travel pass then you have to pay a little extra. Overall our experience was smooth the lady at the front desk (Leonela) was super nice, explained everything to us in detail. We will sure rent with them on our next trip to Miami.
Great experience working with Diego and Leonela!
The the communications at hand off was very smooth!
Will come back!
Ismael helped me get my car for my trip. He checked me in so quick. I booked through hopper but his customer service skills were so much better than I imagined. I was honestly super nervous because I’ve never booked that way. But he helped me get the car covered and set.
The only thing I would’ve done differently is call them directly. Great service!
The best customer service person I have encountered on my trip by far. He has made my check in and car rental experience very effortless. I would recommend anyone to Green Motion to my new friend Ismael.
Ismail is the best! Was a pleasure to work with. Gave us a good deal and also local suggestions that made the whole trip amazing! Would definitely recommend/
This place is absolutely astonishing. We were immediately greeted by the most friendliest people. Ismael took really good care of us. Absolutely sweetest people!
I forgot my jewelry box under the seat of our rental. It had a few rings and some broken earrings. The jewelry isn't worth much (if anything) but my Dad gave it to me and he passed away when I was young. It's incredibly sentimental to me. I was so terrified that I had lost it forever. Ishmael and Juan were so kind and they helped me find it. I am so grateful for their help, and I would absolutely rent from them again.
We arrived hours late and staff stayed late and kept the office open in order to make sure we had a car. When we finally arrived they were jovial and good natured. Also, they made the process efficient. Thanks Bryan and the other guy!
We booked our car in Miami, the pickup from the airport was very easy from shuttle. Our driver was very friendly told us where to fill up the car when return for cheaper gas.We saw Brian when we got there to pick up car, he was an awesome guy. He recommended night life and food choices. Iwoulliflife
Excellent customer service. Andrew was great. Thank you for helping me making it with my flight and express check out!
Cristian helped with the return and it went flawlessly. Good value company. One word of wisdom is to not count on insuring the car with credit card rental insurance because they do not honor it so probably best bet is to insure it online when you book it. Other than the insurance hick up the car was great and we enjoyed riding in the convertible.
Great service to and from airport, very prompt. Easy to rent from, great cars to drive. We enjoyed driving a convertible Mercedes around South Florida.
Edwin was so great! He was nice, personable, and informative! We never would have thought about tolls because we come from a state that doesn't have them and since we were driving down to Key West (bucket list location) we feel like he ended up saving our butts! We rented a convertible mustang that was newer, clean and nearly free of blemishes. The reality is, most people renting cars don't treat them with the care they would if they were their own so you can't blame the company for that. Green Motion provided us with stellar service and made possible an experience we will never forget. Thank you!
Ismael was really quick and efficient to help me out! Thanks for the great customer service. I’m local to Miami and needed a rental while my car got work done, and I’m so happy I found Green Motion! Can’t beat the price anywhere…
I recently rented a car from a rental agency, and Edwin was the associate who helped me with the process. I have to say, he was absolutely fantastic! From the moment I walked in, he was friendly, helpful, and professional.
Edwin took the time to explain all of the different car rental options available to me and helped me find the perfect car for my needs. He was patient and answered all of my questions, making sure that I understood everything before I signed on the dotted line.
What really stood out to me, though, was Edwin's customer service. He went above and beyond to make sure that I had everything I needed, including directions to my destination and tips for driving in the area. He even checked in with me a few days later to see how the car was running and if I had any issues.
Overall, I couldn't be happier with my experience renting a car from this agency, and it's all thanks to Edwin. His friendly demeanor, knowledge, and customer service made the whole process a breeze. I would definitely recommend this rental agency, and if you have the chance to work with Edwin, do it! You won't be disappointed.
Great Services (Thank you Ed and Matt).. Great prices, great cars, and speedy check in/out.. We received an upgrade and lower than mentioned online deposit fees.
My only request, is to have the drop off shuttle return guests to the main terminals instead of the rental agencies building.
Pleasure doing business! We will return.
Going to green motion was quick and easy. We had got an upgrade and wasn’t much of a price difference. They were very nice and accommodating. I highly recommend renting with them.
This car rental place is about 5 minutes drive away from the airport car rental center. They have a shuttle van running between the terminals and car rental center. I give 4 stars because they have a car insurance hidden fee. The final price is cheaper than any car rental inside the airport.
Great customer service from everybody at the rental car, will recommend it to friends and family. From the start to the end of my rental I enjoy it everything, plus good prices. I will be back to this rental on my next trip to Miami.
My experience at Green Motion was honestly seemless!! I booked online and picked up and it was super easy! The car was small, compact and fuel saving too. Leonela was super helpful in getting me checked out and was very sweet.
Edwin Romero was a stellar agent. He was extremely knowledgeable, patient, and friendly. He made our rental experience easy and stress free. I highly recommend Green Motion to anyone needing a rental car company. They’re the best!
The best experience I’ve ever had with a. Rental car transaction
Ismael went above and beyond to provide more than excellent service.
Best price in town! Must come see Ismael!!
Absolutely amazing! Beyond helpful, kind and good for our environment. This is a win win for all. I definitely recommend this rental car company. Ismael at the counter was calm and friendly helping the other people before me and was a joy to work with. This was my first time using this company and will definitely use them again.
Edwin gave me a good service. He treated me good. I recommend Edwin to everyone. He deserves a kudo.
My family and I are really satisfied with our car rental experience with Green Motion. Ismael was amazing! He went above and beyond to make sure that our visit to Miami would go smoothly. He made our rental process quick and easy. We will definitely be returning to rent another vehicle with them.
Very good experience. The staff was friendly, Nelson that was our rep from the pick up to the drop off was very courteous and attentive. Our car was modern and clean I loved the fact that it didn’t smell like cigarettes (base on previous experience) and that they reinforce that policy.
Will be using them in the future and highly recommend it.
Ismael was amazing! He explained the prices in detail and gave me an upgrade for a better car. I am super satisfied with the services, I recommend it.
I never heard of this car rental company before booking on priceline. The shuttle comes to get you at the airporr and it's really close to airport like 5 minutes away. my check in was good I has no issues. Beware of the $1,000 deposit/hold on your credit card for the rental if your using your own insurance. But that's only if you book online. If you book in person he said the deposit/hold was $500. It's kinda weird. But nevertheless I was please with my car and customer service. I would definitely book with them again. Everything went smooth for me.
They were great at getting us a car as soon as we get in contact. The price was reasonable. Staff was on top of things. Only reason why I don't give them the five starts is because they took too long during the check out process. I was afraid I was going to miss my flight. I normally just drop the car keys and go, they kept us there while they check. I guess it's okay, at least I can be there in case they want to say I did something to the car 🤷🏽♀️
I rented a car here for my weekend getaway and the service was exceptional, they were super helpful and very generous. The car was in top top shape. Edwin Romero was the best checking us in. Would defend come back here for my next rental !
So, I rented through a 3rd party Priceline, I selected 1pm pick up as that’s when my flight would have landed. When I got to the receptionist, they said my reservation as been cancelled as I missed the 2 hr window grace period.
It’s funny I never got a policy with the that confirmation, I had to rebook spending additional $$. When u going on vacation/trip always expect the unexpected. Customer service was very good and helpful. Please take the toll pass as Miami has many tolls. Just $5 per day.
The best car rental experience I've ever had! Melissa's friendliness and attentiveness made it a breeze to check out a car and return it. I highly recommend Green Motion & if you see Melissa, say hi for me!
Went in to rent a cheap vehicle in the miami area. they met the requirements online and in person service was great. Ismael helped me out and was quick, gave me a free upgrade, kept the low cost.
can’t complain for a high traffic airport at this price.
Green Motion is offering the best possible rates in the MIA area. Quality of service is also great! Brian helped me check-in as soon as I walked in and it was very quick. He marked off all the pre-existing damages to the car so I don't have to worry missing them. I have rented twice already and will go back for future rentals.
Unlike other nearby rental places, Green Motion is not a scam. After having trouble with two other places and waiting almost 3 hours, I finally decided to try out Green Motion. The process was smooth and quick, which was refreshing after being frustrated. The owner was extremely nice and helpful. Would definitely recommend.