Overall an excellent experience. Brian helped us and made the process as smooth as possible for us. Thank you! Negative: Toll-flat is way to expensive in my opinion.
I was skeptical at first due to other reviews but my wife did the reservation anyways.Thank goodness we rented with Green Motion. Super easy pick up from the airport and drop off! Yes, we had to put a security deposit when we got the car and if you want unlimited travel pass then you have to pay a little extra. Overall our experience was smooth the lady at the front desk (Leonela) was super nice, explained everything to us in detail. We will sure rent with them on our next trip to Miami.
Great experience working with Diego and Leonela!
The the communications at hand off was very smooth!
Will come back!
Ismail is the best! Was a pleasure to work with. Gave us a good deal and also local suggestions that made the whole trip amazing! Would definitely recommend/
This place is absolutely astonishing. We were immediately greeted by the most friendliest people. Ismael took really good care of us. Absolutely sweetest people!
We arrived hours late and staff stayed late and kept the office open in order to make sure we had a car. When we finally arrived they were jovial and good natured. Also, they made the process efficient. Thanks Bryan and the other guy!
We booked our car in Miami, the pickup from the airport was very easy from shuttle. Our driver was very friendly told us where to fill up the car when return for cheaper gas.We saw Brian when we got there to pick up car, he was an awesome guy. He recommended night life and food choices. Iwoulliflife
Excellent customer service. Andrew was great. Thank you for helping me making it with my flight and express check out!
Cristian helped with the return and it went flawlessly. Good value company. One word of wisdom is to not count on insuring the car with credit card rental insurance because they do not honor it so probably best bet is to insure it online when you book it. Other than the insurance hick up the car was great and we enjoyed riding in the convertible.
Great service to and from airport, very prompt. Easy to rent from, great cars to drive. We enjoyed driving a convertible Mercedes around South Florida.
Edwin was so great! He was nice, personable, and informative! We never would have thought about tolls because we come from a state that doesn't have them and since we were driving down to Key West (bucket list location) we feel like he ended up saving our butts! We rented a convertible mustang that was newer, clean and nearly free of blemishes. The reality is, most people renting cars don't treat them with the care they would if they were their own so you can't blame the company for that. Green Motion provided us with stellar service and made possible an experience we will never forget. Thank you!
Ismael was really quick and efficient to help me out! Thanks for the great customer service. I’m local to Miami and needed a rental while my car got work done, and I’m so happy I found Green Motion! Can’t beat the price anywhere…
Great Services (Thank you Ed and Matt).. Great prices, great cars, and speedy check in/out.. We received an upgrade and lower than mentioned online deposit fees.
My only request, is to have the drop off shuttle return guests to the main terminals instead of the rental agencies building.
Pleasure doing business! We will return.
Going to green motion was quick and easy. We had got an upgrade and wasn’t much of a price difference. They were very nice and accommodating. I highly recommend renting with them.
Great customer service from everybody at the rental car, will recommend it to friends and family. From the start to the end of my rental I enjoy it everything, plus good prices. I will be back to this rental on my next trip to Miami.
My experience at Green Motion was honestly seemless!! I booked online and picked up and it was super easy! The car was small, compact and fuel saving too. Leonela was super helpful in getting me checked out and was very sweet.
Edwin Romero was a stellar agent. He was extremely knowledgeable, patient, and friendly. He made our rental experience easy and stress free. I highly recommend Green Motion to anyone needing a rental car company. They’re the best!
The best experience I’ve ever had with a. Rental car transaction
Ismael went above and beyond to provide more than excellent service.
Best price in town! Must come see Ismael!!
Edwin gave me a good service. He treated me good. I recommend Edwin to everyone. He deserves a kudo.
My family and I are really satisfied with our car rental experience with Green Motion. Ismael was amazing! He went above and beyond to make sure that our visit to Miami would go smoothly. He made our rental process quick and easy. We will definitely be returning to rent another vehicle with them.
Very good experience. The staff was friendly, Nelson that was our rep from the pick up to the drop off was very courteous and attentive. Our car was modern and clean I loved the fact that it didn’t smell like cigarettes (base on previous experience) and that they reinforce that policy.
Will be using them in the future and highly recommend it.
Ismael was amazing! He explained the prices in detail and gave me an upgrade for a better car. I am super satisfied with the services, I recommend it.
So, I rented through a 3rd party Priceline, I selected 1pm pick up as that’s when my flight would have landed. When I got to the receptionist, they said my reservation as been cancelled as I missed the 2 hr window grace period.
It’s funny I never got a policy with the that confirmation, I had to rebook spending additional $$. When u going on vacation/trip always expect the unexpected. Customer service was very good and helpful. Please take the toll pass as Miami has many tolls. Just $5 per day.
The best car rental experience I've ever had! Melissa's friendliness and attentiveness made it a breeze to check out a car and return it. I highly recommend Green Motion & if you see Melissa, say hi for me!
Green Motion is offering the best possible rates in the MIA area. Quality of service is also great! Brian helped me check-in as soon as I walked in and it was very quick. He marked off all the pre-existing damages to the car so I don't have to worry missing them. I have rented twice already and will go back for future rentals.