The Embassy Suites Hotel is located just a short shuttle ride from the Miami Airport terminal. This off-site hotel also is a parking lot and offers 24-hour security, so you won't have to worry about your vehicle when you're on your trip. We agree with our customers and their reviews, this is a great deal for off-airport parking near MIA.
We unfortunately did not take advantage of the restaurant which I now regret but we sure did order room service every day! They deliver your food covered and wrapped in a towel, true Korean style and its adorable. I had the best croissant and fruit for breakfast on our last morning.
Excellent 1 night stay at this Embassy Suites. My family had just got off a cruise ship and arrived several hours before check-in. We were graciously allowed to get in a room without any additional charge. Also, many thanks to Embassy shuttle driver Eduardo for transporting us to a wonderful Cuban restaurant he recommended... La Rosa. It was a very good experience.
I really like this hotels due to the fact that it has airport shuttle and I save my money on that. The drivers are really nice and make you feel welcomed to Miami. Also the staff are really nice and understandable. I had to to check in earlier and check out later and they really made it happen. Also the pool are and the jacuzzi are really nice. Of course you’re gonna have people smoking weed, it’s MIAMI! So just be aware of that. The only thing 2 things that I didn’t like was the little on site mini market, barely had any beverages to choose from and snacks. They did have a Starbucks machine you’ll have to pay to get coffee. Also the on site restaurant was really expensive. $16 for a burger? No thanks lol. Other than that definitely recommend it.
I enjoyed my stay here. The rooms were not the most updated but they were CLEAN!! The breakfast was great. We wanted to check in early so we put our name on the waiting list and we had a room by 1pm on the top floor just as I requested. FREE AIRPORT SHUTTLE IS ALWAYS A PLUS!! 3 minor issues with this hotel. First, the front desk needs some help. Every time I went to it only 2 people were working but the line was long. Customer service was great though. Second the elevators are tiny. Third I was very confused about if this hotel was smoking or not. Outside of every room it’s says no smoking but online it gives you the option for a smoking room. All in all I would definitely stay again.
Love this hotel. The rooms are very clean and the staff very helpful. The layout of the hotel gives a great vibe; very relaxing!! The pool/hot tub area is very nice. The gym is very impressive, with lots of varied equipment there's something for everyone. Breakfast buffet is great as well.
S. Lynne Hazell
I really like Embassy Suites and this location was no exception. I enjoyed a two room king suite. Plenty of room, clean, made to order breakfast, evening receptions, shuttle service, and staff was more than accomodating. Only downside is most of hotel does not have a good views except poolside view but everything else makes up for it. Kid and pet friendly. GPS tends to take you in a loop before it gets you there (this is definitely not hotel's fault) just be aware and you will see it. Will definitely stay here again.
Its okay. Its nothing fancy about it. The lady at the bar is awesome and very nice. We had a great time visiting and just having fun. I enjoyed myself and the room are big and spacious. We had 4 people in one room. Two beds and sofa bed....can’t beat the price.
We really enjoyed our stay at this hotel. The rooms were very spacious and clean. Could use a little updating but nothing was dirty or not working. We loved the complimentary airport shuttle. We arrived on our check in date extremely early and after a little bit of waiting we were very grateful to be able to check in to our room very early.
The breakfast was very good, we loved the made to order omelet station. We also enjoyed the evening reception with complimentary cocktails. They were willing to make any cocktail for you, not just beer or wine, which we were surprised and very grateful for. We also enjoyed the large hot tub by the pool.
Overall this was a fantastic stay and if we ever need to stay in Miami again we will definitely be returning. We are very glad to have become Hilton Honors members and will only be staying in Hilton hotels from now on.
It is worth the money. Since it is close to the airport, going to the beach or any other place is easy. The complementary breakfast and evening drinks enough for the day and evening. Dont miss out on the omelet during breakfast. We were four of us who stayed and we got to use the sofa that turned into bed so it was good night sleep for all of us. You do need to inform the day before for housekeeping. We were given extra blanket immediately upon request. You just need to ask. The pool is in a partly shaded area so it's cool to hangout there. I did see a gym, which none of us used though. All in all, a pleasant stay.
I worked there for a total of 11 years and 4 months. The people I worked with were wonderful. The benefits package is very very good. The volume of work though can be very overwhelming at times.
My overall stay was good. The hotel lobby which is the main floor is beautifully renovated and that sets the expectation of the whole building to be equally as nice but that wasn’t the case. Everything else is old and outdated. The room was clean and I liked the view. I was given snacks and water bottles as a Hilton member. The lady at the desk was friendly and I was able to check in earlier without paying a fee. Shuttle runs every 30 mins to the airport. Breakfast was good.
This hotel was great! Far better than reviews indicate. The room was huge and pristine (maybe a bit worn and dated, but the mattress was new along with the large TVs, coffee maker and other conveniences). Breakfast was great. The restaurant food was pretty decent as well. I didn't get to the pool but it looked perfectly pleasant. And, as many reviews indicate, the staff were fantastic. I was a bit worried when our airline sent us there, and it ended up a bright spot in a frustrating evening.
The negative comments on here are all lies smh. I stayed at the embassy many times and it was never dirty. Very clean beautiful hotel. The staff are very friendly . The rooms are amazing. I have never seen garbage in the halls at all. The pool is beautiful. The lobby is beautiful. Best hotel I've seen. Please post honest comments on here. Its not fair to potential customers.
I got off a cruise ship frustrated with poor customer service, and walking into Embassy Suites MIA was like a breathe of fresh air. Firstly, it's an absolutely gorgeous hotel. Norma at the desk got us checked in early, Omar gave us a ride to the store, breakfast was super yummy, the entire staff was super sweet, the Miami punch at the reception was divine! We lounged by the pool most of the day and enjoyed the beautiful weather. We only needed a place to stay until our flight home the next day, but it wound up being the most relaxing part of my whole vacation! Will definitely be the place I stay when I'm in Miami. Thank you again Norma and Omar! Norma also has excellent taste in music 😁
Usual Embassy Suites design but updated. Stunning lobby/atrium. Very clean and well maintained. Free breakfast was really good, like always. Rooms are huge and clean. It has a pool and a hot tub but the pool area is a bit small and kinda boring. It has a decent size work out room. It has a bar/restaurant in the lobby if you decide to stay in for the evening.
This hotel is great! The decore is very contemporary and the staff is very friendly & helpful. The restaurant serves good food as well. A couple of outstanding highlights are the evening "Kickback" sessions; which allows you to sit back, relax and enjoy the snacks and free drinks. The other highlight is the delicious, hot, made to order breakfast. This is a great way to start a productive day! I HIGHLY RECOMMEND staying at this hotel. When we return to Miami, we'll definitely be staying here again.
My experience at the Embassy Suites was fine, It would've been better if the cleanliness of the room was good. I didn't like that the bathroom always got clogged when I use it and I have to spend a couple minute trying to flush everything. On my last night one of the guest neighbor were so loud that it disrupted my sleep, maybe It's my fault for not letting the front desk know of the situation maybe they could've done something or tell them to keep it low. I like the room laid out even though you can tell its outdated but still look nice. I would stay here again if they improve their clean protocol and fix those toilets.
Clean, well appointed suites. Very convenient airport shuttle 24/7. Breakfast buffet and happy hour are free. Very little vegan food in restaurant, but otherwise it has everything we needed and we will stay there again.
EWOUT de Vries
Very friendly staff beginning with the reception and every one throughout our stay. Older 2 bedroom suite, but very clean. Excellent cocktail hour with all free drinks and snacks. Constantly replenished. Amazing breakfast buffet and made to order omelets. Their "PARK AND GO" program is ideal and the best price for anyone flying out of Miami Airport - only 8 minutes by shuttle - or going on a cruise. We certainly will be back. Thank you for the outstanding experience!
I had a premium suite and it was a lovely room and clean . Only complaints I have is not being told about daily parking until we got there, the toilet being stomped up the entire time we were there , and the tv was small compared to other embassy suites I have been too. The staff were nice and friendly and brought everything we needed. The premium suite was clean as well and it was spacious.
Had good service. The are not many places to eat a evening meal only one. If you wish you are able to go to the restaurants around the area. They do provide a shuttle service. The breakfast was very good
It's self service.
My husband and I stayed at this hotel for a week and we enjoyed it. The location was very conveniently close to every place we wanted to visit. The room was big, clean, and felt comfortable. Breakfast and happy hour were great. I highly recommend this hotel.
We’ve used this hotel several times for cruises out of Miami. Hotel shuttle from airport. Next day shuttle to port of Miami very inexpensive & convenient. The restaurant seemed expensive but portions are huge. The hotel rooms need updating! But the staff goes out of there way to be accommodating.
Shout out to LUIS the concierge Very helpful young man. He’s a keeper, promote him!
Clean, well appointed suites. Very convenient airport shuttle 25/7. Breakfast buffet and happy hour are free. Very little vegan food in restaurant, but otherwise it has everything we needed and we will stay there again.
I found staying at this hotel to be a very pleasant experience. I was here for a couple days for a work meeting. The hotel has a great breakfast and the staff were very friendly and attentive to my needs, even helping me look for a lost item. If my travels take me back to this area, I'll look forward to staying here again.
The staff does a lot for this hotels rating, as they are personable and very helpful. The hotel itself has a nicely renovated lobby and good restaurant/bar but the rooms need a major facelift... If it weren't for the staff this would be 2 or 3 stars at best.
My husband loves this hotel! He appreciates Brian (I hope I got his name right) and the housekeeping staff very much! We stay here quite Often! Out of the majority of the Hilton properties in Miami, he enjoys Embassy’s hotel, location and most of all their breakfast! Lol! The gentleman who checked us in was amazing! I didn’t catch his name but his interaction with my 2 year old was super sweet and very much appreciated!! In my property we focus in forming a bond with our guest! We try to ensure to make our hotel their home away from home and it’s evident Embassy suite has the same value as we do! Thank you for that!
John Myers (Bob)
Maybe not the best photos but overall really enjoyed the stay here. Rooms were clean and the best was comfortable. I had no problem sleeping and normally I have trouble the first night or two while traveling.
Amenities were good. Enjoyed the breakfast and nightly social drinks. Even the food was... acceptable. Resort+Airport prices; $18 for a cheese burger and fries. Still considering I didn't want to leave to get something it's still within the realm of normal for somewhere like this.
Good proximity to the airport and things I needed to get to. I'd probably stay somewhere different on my next trip, but that's more for a better commute to/from Orlando. All things considered, very happy with my stay.
Embassy suites MIA is located just around the corner from the airport, MIA, and run a shuttle every half hour back and forth from the airport. There is plenty of parking at the hotel, however they charge you $21 a day which is extortionate! Baring that it is a well located hotel for the airport, and they have a nice lobby and atrium, with a nice gym and an outdoor pool. They also run a manager's reception between 5.30pm and 7.30pm with snacks and drinks which is great. The rooms are a good size but could do with an update as they are showing age. Another drawback is that it is right on the flight path and the train line which both are noisy. Overall a good hotel at the airport though
Deneen “D” Johnson
The hotel was nice. However, I was a bit disappointed that most of the electrical outlets didn't work. I had to use the plug from the lamp in the bedroom in order to use my hair straightener. The breakfast each day was okay. The food could've been better. In the fitness center, the treadmill had a cleaning substance that almost made me fall. It was that slippery. Overall, the experience was good but not great. The traffic around the hotel was congested.
Great hotel and easy shuttle from the airport (but you do have to flag it down - it will NOT stop).
They automatically upgrade you if you're Diamond - you don't have to ask. And plenty of snacks and water. And a special floor.
The breakfast was really good - doesn't feel like a cafeteria, like other Embassy Suites.
I recommend asking for an Airport View - you can see the planes take off!
Highly recommended hotel, and no need for a rental car (which is a huge plus).
My review is not based on my stay since I didn't. It's based on the service I dealt with, the lobby, the store, the cafe Alfred in the lobby. The hotel decor is very artsy with swerving back side of chairs in the cafe, concrete walls and interesting furniture designs for the lobby. Service was friendly and greeted well as soon as we arrived. Pool and Openaire restaurant is on second floor.
The staff was very helpful when we asked them if we could park our trailer. Parking was $20 each spot, so we paid $40 in total.
The ground level looks very nice. The pool is outdoor, so we could not use it because the temperature was not high enough:(.
It is located in the middle of industrial are, but we felt that the neighbourhood was relatively safe.
Breakfast was good. The egg station lady is so skillful and experienced.
This hotel is one of the biggest hotels in town. Their rooms are spacious and clean. It has also access to the mall so it is very convenient to get anything that you need like food, groceries, and coffee. The lobby lounge has also good ambiance if you just want to relax have coffee. All in all. it was a good stay. Highly recommended
Nice hotel for the price and great breakfast. Excellent customer service provided by Mateo, he’s so incredibly accommodating and provides great customer service. He was so nice in listening and helping out not just myself but also multiple other customers ahead of me.
I would like to thank Victor at the front desk for taking care of us at 1am! After being giving the run around by overbooked hotels, Victor saved the night! My hat to you Victor, you are an asset to the company.
Our room was great and breakfast was GREAT!
Mike St John
This place is really convenient to the Miami Airport which makes staying here perfect if you have an early flight in the morning or a late arrival. They advertise a 24 hour shuttle. Yet with covid those hours are reduced. Please contact hotel directly to get updated info. Staff was friendly and the food was good for a hotel restaurant as well.
Iris Jimenez (Yvi)
Staff are very pleasant. Update on my last review. Wow - impressive!! 👏🏼👏🏼 What an improvement on the hotel grounds - staff cleaned up- now that’s how you say “We care about what our guests say!” Kudos to Embassy Suites for making a better impression
What an awesome stay after being cooped up during the pandemic. This hotel was bright, cheery, gorgeous and extra clean. My pageant girls and families really enjoyed their stay. We felt right at home and the staff was attentive and helpful. The hot breakfast was a welcome treat and I got to have a homemade omelet for the first time in a year! Yay!
This ES is a maintained older property with the amenities you expect from a Hilton property. Overall very good customer service. Excellent breakfast! Can't say about the Manager's special cocktail hour, judging from the bar, looked like many happy customers. Location is by airport, noise level early morning is intense. Self parking $22 nightly. Overall a good choice for airport location. Recommend!
Had a Great Experience at the Miami Airport Embassy Suites! In fact, it was TERRIFIC! Airport shuttle pickup was prompt, checkin at lobby was effective & efficient. I enjoyed the check in agent/ hostess who warmly greeted me and truly was very caring. In fact, everyone I came upon was very customer oriented and helpful. Restaurant had great food. I enjoyed the manager reception and breakfast was superb. The Chef made great omelets! The hotel location was perfect since it was close to my business meetings, as well as the airport. I thank the Sales person who worked my reservation. I look forward to returning because of Business projects and hope to stay a bit longer. I enjoy Embassy Suites, and this hotel is the best in the southeast! Thank you for everything!
Great hotel near the airport. When we were there, they had a social every night where we would get free drinks and snacks. It is a bit outdated but that's fine. The service was phenomenal and that's all that really matters.
Night auditor, was above standards of customer service. Great attitude, and made my check in seemless.
My new favorite hotel when I visit Miami. Rox was amazing. Best customer service. Don't listen to the other reviews, I stayed in 2 different rooms add they were both clean and comfortable.
You get what you pay for.
I paid $151 for one night. The room was decent and provided all the amenities a upscale hotel of Hilton’s caliber can offer. Additionally, they offered a free airport shuttle that runs every 30 min. The price included a breakfast (which I did not go to due to me oversleeping). The staff were very hospitable (allowed a late check in and late check out at 230pm). I would recommend this place.
There weren’t many negatives I can gripe about. Some of the wall paper in the bathroom were peeling. The heating did not work. It only blew colder air. In the evening there was a constant mechanical knocking. I have no idea what it was. I was able to sleep but for a lighter sleeper this may be a problem.
I love everything about this place, the staff is very nice and professional. They offer a full complimentary breakfast, so delicious. They also have happy hour with complimentary drinks!
Room was very clean and smelled good. It is supper close to the airport. Just a very nice place . We will staying here again.
I was in Miami for work and had a room booked here by a coworker. Overall it was a good experience. Has a pool area with a hot tub and big patio. Also a bar that serves food. It was ok and served it's purpose if you didn't feel like going out. The breakfast at the hotel was good. They have omelets made to your liking with sausage, bacon, pancakes, etc. From there they have normal cont breakfast items. Was there during spring break so it was pretty packed and not normally so busy, so said my coworker. Masks were worn pretty much everywhere indoors in the common areas. They also offer shuttles to and from the airport. I had to utilize it for the ride out on my departure. I'd stay here again.
If you are going to pick a hotel near a lot of the sites in Miami and with a great staff that cares about you, this is it! I spent 7 months at this hotel and the hotel staff ensured that I felt like I was at home the entire time. The personnel at the front desk will do everything they can to ensure that you enjoy your stay and the housekeeping staff will ensure your room is cleaned and stocked with towels and wash cloths on a regular basis. (Don't forget to tip the housekeeping staff. Some of you leave your rooms a mess and they have to clean up after your dirty mess so the least you can do is tip them. While you are leaving a tip, leave them a nice thank you note and don't be surprised if they write you one back because they are nice like that.) The free breakfast in the morning is amazing and the drinks in the evening will make for a great start to your evening plans. (Again, don't forget to tip those that are pouring your drinks. The drinks are free so you can spare a few dollars for tips.) I would leave the hotel through the pool area on some mornings and I can tell you that the pool and hot tub are well maintained so enjoy the pool and hot tub knowing that you are swimming in clean water. The maintenance personnel will ensure that anything that is broken in your room is taken care of quickly so if you find something wrong with your room, just ask to have it taken care of, no reason to be rude about it. With all of that, I would like to give a huge THANK YOU to all of the staff at Embassy Suites by Hilton Miami International Airport! You all are the best!
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