The only reason that I give them 3 stars is not to have a separate and individual way to access the swimming pool! It’s very DISGUSTING to see shoeless and topless people wrapped in the towels without any flip flops walking in the lobby and dripping water everywhere. Imagine you are sitting in the lobby enjoying the atmosphere then see wet footprints everywhere!!! They must rather find a new hallway or put some strict rules for guests to dress up appropriately after swimming!!!
Its okay. Its nothing fancy about it. The lady at the bar is awesome and very nice. We had a great time visiting and just having fun. I enjoyed myself and the room are big and spacious. We had 4 people in one room. Two beds and sofa bed....can’t beat the price.
Embassy suites by Hilton, has a great name. You arrive at the door and are greeted by the pleasant scenery and smell. Past the entrance is a most beautiful water fountain. At this point im well pleased. But that's where it stops. I am very disappointed, in the customer service - I had to call twice for an extra towels and I seemed to be bothering the front desk with my requests. The cleanliness - where are the cleaning products and vacuum on the maids carts? Why is my room not cleaned till after 5pm everyday? Are the sheets changed at check out? If you looking for a great experience, I recommend staying somewhere else.
When we stayed there was an elevator down and construction at the front entrance. The rooms are unique, not very modern but provide plenty of space between the living room area and bedroom. The bed was comfortable enough and the room served it's purpose. Nicely situated near the airport and shuttle service is provided. Customer service was good.
I enjoyed my stay here. The rooms were not the most updated but they were CLEAN!! The breakfast was great. We wanted to check in early so we put our name on the waiting list and we had a room by 1pm on the top floor just as I requested. FREE AIRPORT SHUTTLE IS ALWAYS A PLUS!! 3 minor issues with this hotel. First, the front desk needs some help. Every time I went to it only 2 people were working but the line was long. Customer service was great though. Second the elevators are tiny. Third I was very confused about if this hotel was smoking or not. Outside of every room it’s says no smoking but online it gives you the option for a smoking room. All in all I would definitely stay again.