U-Save Airport Parking

U-Save Airport Parking

$5.99 / day
1 2 3 4 5
Average
1.7 miles from MIA
3975 NW 25th St., Miami, 33142, USA

Overview

3
Average
Address
3975 NW 25th St., Miami, 33142, USA
Google Map
U-Save Airport Parking
1 2 3 4 5
Average
3975 NW 25th St., Miami, 33142, USA

Amenities

  • Covered parking
  • Free shuttle

Google Reviews

3
Average
1 2 3 4 5
(Based on 1727 reviews)
Esther Chan
1 2 3 4 5
Made an advance reservation but didn't end up going with them.



1) many hidden fees

2) doesn't accept international insurance so if you bought some (which is way cheaper) don't come here.

3) highest toll fee charge on highways (every other company we called had a lower cost)

4) high safety deposit and based on other reviews maybe difficulty getting it back



Might seem cheap online but once you get here and get quoted the full price. Definitely not cheap



Update: ended up going with family rental; much better pricing and we completed our trip with no issues!
Samira Sami
1 2 3 4 5
Just walked out of here. You pay online a non-refundable amazing price then when you get there they want you to pay for at least mandatory basic insurance of $19/day unless your personal insurance has $350,000 personal liability. Progressive doesn’t even offer that option! Total scam! I left and went to Ace right across at the airport. Ace even charges you less for the unlimited sunpass compared to this place ($11 vs 12). I’m disputing this with my credit card company because the terms that he quotes don’t state the actual amount in liability you need to have. Total scam. Don’t be fooled by the cheap price!! And it’s not even in the airport.
SUP Coronado
1 2 3 4 5
Update: took one month to get my deposit back and of course it was not returned in full. There was a "rate change"...I have photos of my original contract and have requested to be credited back what I'm owed but no reply. I'll update again if the matter is resolved...



This is a real review! I'm blown away by all the negative ones. I booked a car for 2 weeks and paid less than 1/3 of what I would have paid elsewhere. I did have to wait about 1 hour to get the car (arrived at 6am, left around 7:15) , but that should be understood at this price. I waived the toll pass and had my own full coverage insurance and was charged no extra fees. Return process was simple ; I left my cc in the car and the dude called to let me know right away. Dont rent from here if u need a fancy car or are in a hurry. If you are chill and can click "avoid tolls" on google maps and have your own insurance, it's a steal! Thanks guys! * I'll update this in a few days once I receive my deposit back too :)
Erika Murray
1 2 3 4 5
We had a great customer service experience. The lady who was helping us was very professional and so nice. She was interested in where we were going and what we were going to do in Miami. She was honest and gave us good recommendations. Probably the best rental service we ever received. Thank you!
RoZ M
1 2 3 4 5
I booked a car for 3 days, an accent which was 13$ a day and I ended up paying 200$ dollars at the end! I was shocked but It could be OK if the car was fine! No it wasn’t a safe car, controlling the car was very hard and dangerous specially in highway. The car got lucked 2 times in a reverse gear and I was struggling to find out why! I had to turn off the car and start again to make it work and it freaked me out! And windows working manually, haha! Just imagine how old was the car!

If you love your life, stay away from them! Not all their cars are safe to drive! Or at least check it before you get stuck with the car like me.
Esther Chan
1 2 3 4 5
Made an advance reservation but didn't end up going with them.



1) many hidden fees

2) doesn't accept international insurance so if you bought some (which is way cheaper) don't come here.

3) highest toll fee charge on highways (every other company we called had a lower cost)

4) high safety deposit and based on other reviews maybe difficulty getting it back



Might seem cheap online but once you get here and get quoted the full price. Definitely not cheap
SUP Coronado
1 2 3 4 5
This is a real review! I'm blown away by all the negative ones. I booked a car for 2 weeks and paid less than 1/3 of what I would have paid elsewhere. I did have to wait about 1 hour to get the car (arrived at 6am, left around 7:15) , but that should be understood at this price. I waived the toll pass and had my own full coverage insurance and was charged no extra fees. Return process was simple ; I left my cc in the car and the dude called to let me know right away. Dont rent from here if u need a fancy car or are in a hurry. If you are chill and can click "avoid tolls" on google maps and have your own insurance, it's a steal! Thanks guys! * I'll update this in a few days once I receive my deposit back too :)
Tony Medina
1 2 3 4 5
I was on the phone almost 5hrs trying to find the best car rental deal in Miami (very frustrating). I lost my job last year so on a very limited budget. I was getting outrages and very expensive quotes above $300 for just 4 days which was more expensive than my flight ($240) from San Diego. I was about to cancel my flight until I finally spoke with a very nice lady from Venezuela named Roxanna. She actually “listened to me” with empathy and really wanted to help me. She had amazing customer service skills and was able to find me a very affordable car rental including the sunpass (she closed the deal). Had Roxanna not helped me out I would have cancelled my whole trip and never go to Miami again. There should be more young ladies with “excellent customer service skills” like Roxanna. She really deserves a raise, a promotion, a paid vacation or become the next manager of operations. Thank you so much Roxanna and God Bless!
Sebastian Garcia
1 2 3 4 5
They rented me a car with expired tags. I only found out about it the next day because I got pulled over by the cops for it. I tried calling them but they wouldn't answer so I had to drive the car all the way back to the rental agency. I was then given a compact vehicle even though I booked a midsized and the car had bad brakes. I told the guy about them before taking the vehicle and he insisted it was the tires rubbing against their floor. "Papo don't worry about that it's just the floor" and then proceeds to slap the hood of the car and runs inside to attend the next customer. I did not get a refund even after I explained the situation to the manager. I was TOLD I would get one but I never did. In fact the agency called me to tell me what they were giving me back was my security deposit, not a refund. This was the worst experience I've ever had with a car rental agency.
Suyapa Serrano
1 2 3 4 5
i've rented a car with this company for a total of 6 times thus far! & will continue to renew my contract with them since my car is still at the shop :(

any-who, i have to say, i've never honestly had a problem with them; the cars are clean and they drive great! Roxanna is VERY helpful and reliable! She has gone above and beyond and exceeded my expectations towards this company. Carlos is also great and compensates you for being a LOYAL customer! Andy is also great with customer service and is super nice! i wouldn't want to rent anywhere else! THANK YOU!!!!!!
Paul Gonzalez
1 2 3 4 5
Very unreliable company.

Make sure to plan ahead. They required me to return my rental car at 5AM. showed up and there was no body available. Cars were dirty and customer service was not the best. it's been over a month and my deposit has not been returned. Trying to call their customer service number and have been ob the phone for 1.30 minutes. I am sure the good review are from their own employes. Agreed on some of the review. Better to pay a bit more and go with a more reliable co. Looks like my security deposit won't be returned. Maybe they needed more than I do. Will definitely report this to BBB. Hopefully they will get audit since most of the review are related to them keeping money that don't belong to them. It's call commingling. In my practice it is illegal and calls for jail time.
Eduardo Martinez
1 2 3 4 5
Update:



I have finally been reached by management. My money was returned immediately on the phone. They waived toll fees and provided me coupons for the inconvenience. I felt really lost when communication was not happening and money not in my hands. Now that that is all settled I want to give credit to the fact that they've done away with deposits when booking with cards, which would in the future avoid the mess all together and so I want to give a good review for adapting towards a more favorable outcome in the future. Above all, I am relieved.



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Original post:



I have been robbed by these people. I was told by all their employees when I returned the car and when I rented it that $250 would be returned to my account as it was a security deposit. Its been more than a month and I haven't received it. They are not responding to my calls. I have my receipt, my contract, and the original booking which includes the $64.99 price I booked for. There was no reason for them to pocket that money as I have studied the terms again and again. I don't know what to do....
ken r
1 2 3 4 5
Absolutely the worst nightmare. Made a reservation online and when I arrived there were people waiting in a long line. One person said they were waiting an hour for a car. I waited line and a man came out and told everyone to be patient and wait. Someone comes by and says they don't have any cars . I walk up and ask what's going on and the guy says oh if you reserved a sub or mini van we don't have any the online sites made an error. Great but I stood for sometime and they don't tell you it's a garage in a warehouse line a third rate company stay away no bargin or savings here
tani hough
1 2 3 4 5
Originally I was going to give 5 stars and then I got an email today. That email said they couldn't refund my deposit to my credit card so I have to fill out (print and scan) a document to get my refund. While on vacation this is a huge frustrating task to get accomplished!! I am irritated I have to wait over a month before I'm home again to take care of this. Car was good. Most service staff were excellent. The guy at the counter when I arrived was more interested in his phone and online gambling game than taking care of customers. I won't be renting from them again.



*** Editing



Two weeks have gone by I've given my bank account information (which I am not sure was a good idea considering how the rest of this ordeal has gone) and called multiple times. No refund of my deposit!! Do not rent from this company!! Worst I have ever had to deal with. On this trip I've had two other companies and I've been fully refunded within a few days. Now my emails and phone calls are ignored. I'm going to report to BBB and attorney general. This is absurd!
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