Holiday Inn Miami Airport West

First of all we came all the way from Houston Texas and let me tell you this was the worst serviced hotel EVER IN MY LIFE! Beginning from mold all over the dining area ceiling!!! The kitchen staff was rude and very unprofessional including the kitchen and dining supervisor, these people have no manners and are despicable!! Overall it’s been a nightmare NEVER AGAIN WILL WE EVER COME TO THIS PART OF MIAMI!!!’

They're really clean plus the staff is respectful and the cafeteria offers delicious food. I definitely recommand it😘

Lovely place to stay, and the rooms were clean. It was close to my destination so it was the perfect hotel to stay at. I always felt safe when I was in the hotel.

Had my car broken in in the middle of the night. Best part is that the security guard called bit did his best to start me away from the car garage. I felt something was off and went straight to garage. I asked for the camera recordings but nobody gave me a positive or negative answer. By now they probably erased all the recordings. That seems more like an inside job. STAY AWAY AT ALL COSTS.



Update: A year later and nobody contacted me to apologize or try to make things right. They did not cooperate with law enforcement either.



Stay away from this shady and criminal business.

From the moment that I walked in, I enjoyed the hotel. The service was good, the room was spacious and clean. The breakfast buffet was satisfactory, the sit down service was quick and the people were kind. The pool area was well kept. Unfortunately the water is not heated which is the only reason why I gave the hotel 4 stars. Visiting from up north, I was really hoping to get in and enjoy the water but I visited at a time when it was around 70 degrees but windy enough to make it colder outside. The water was even colder. Aside from that, I thoroughly enjoyed my stay. Food wise, the pasta was delicious. Don't order the pizza because in my experience, the cheese tasted like plastic which may be another reason for the missing star. The view from my second floor room was of the bridge to the nearby freeway, an upgrade to my current view in New York city, but I hoped to see a bit more of the town. 25 minutes away from the airport with traffic is not a bad spot for the hotel. On my next visit, I'll have no reservations with booking here and honestly, you shouldn't either.