Clean, Modern Hotel. The staff is very friendly and seems to care about this new property.
The shuttle took a bit, but nothing too bad. Actually, you can walk to/from the airport through the transit station. I will do this next time.
The rooms were very clean and spacious. Breakfast was plentiful, and tasty. Excellent gym equipment available.
Overall, no complaints. Perfect for a quick stay after or before flying out if MIA.
Wonderful staff, can’t say enough nice things about them. Great room layout - close to airport, so expect plane noise but they are thoughtful to provide foam earplugs in the room. Only thing is that the parking is quite limited- paid valet only, unless you want to do street parking on a somewhat isolated street. Good gym on site. Other than the parking, highly recommended!
I missed a flight, and thankfully this hotel was one of the only ones to have openings. The lady on the phone was very nice and made the booking process very easy. She also arranged for their free 24/7 shuttle service to come get me at the airport. It arrive quickly, and the driver was friendly. I checked in quickly and got a very nice room at such last notice. Check out was fast and the shuttle was one-time with a friendly driver. Even though this hotel is very new, it is very worth the stay. I was impressed with their customer service and clean, modern facilities.
Shuttle Bus Driver (Juvelio- not sure of the spelling) was very friendly and informative. Great breakfast, Kevin at the front is really nice. Room service is horrible, I found hair and dirt in all of my towels. They refolded the previous one, pretending that they changed them, DISGUSTING 😡😡🤮🤮. But the supervisor was super apologetic and sent someone to change them. They don't replace the bed sheets everyday, A Mess! Overall, not so bad hotel. Please provide better training for the housekeeping team.
This place was the best hotel I stayed.
I loved every single bit of my stay there.
If I had left Miami without staying there, my impression of the city's hotel would have been very negative.
From the receptionist Nancy to the elderly driver that took me to the airport, they were all great and I would love to stay there one more time when next I visit.