I’ve been staying here a couple nights a week for the last 6 weeks. Typically they’re pretty good, but after a 20 hour work day, I get to the room and realize there’s no top sheet nor comforter. It took them 45 minutes to get me a somewhat decent blanket to use... completely unimpressed.
Rooms were even bigger and nicer then i’d expected. Airport pickup was fast and efficient. Staff was very nice and friendly. When taking a shuttle to get a rental car our driver even let us know about the train for cheaper travel (ended up using it on the way home after our trip).
Really great place to stay prior to a cruise! If I ever travel back to Miami I would for sure come here again! Would recommend :)
The staff was amazing during our 11 night stay. I had surgery and they were very accommodating, going out of their way several times! Check in was great with the Scorpio Girls. Rafael, in the valet, was very helpful, Elena was extremely sweet during social hours. The food was good, location good, and tour suite was very comfortable. I would definitely go back if staying in Miami again.
Great and a very comfortable suites. Attentive and very helpful staff. Starting with Evelio, shuttle driver, who meets you at the airport. What a genuinely kind personality. Thank you for a good stay😊
My wife and I have stayed here maybe 6-7 times in the last year, anytime we have an early flight or one day layover. Very convenient an close to the airport, front desk staff is overwhelmingly understaffed, but overall nice and helpful. The bartender is better than the last time we were here, nice guy. Hospitable, only thing is the bar barely has anything in it but with what he had he made us some great cocktails, the menu has grown a lot which i think is a step in the right direction. Rooms are big and spacious i see many complaints on noise but we never hear any noise i genuinely love this hotel and will always stay here
Nice hotel, clean. Area is in parking storage lots close to airport ☹️.
Bartender should be more observant, but will finally get to you.
Valet (without dreads) is the best person there, very attentive, remembers you and willing to provide information.
We needed just an overnight hotel before heading to the Caribbean in the early AM. This location is perfect for a quick overnight stay by the airport. Unfortunately we waited almost an hour for the hotel shuttle to pick us up, but once we got to the hotel we had a good experience. Room was clean and spacious. Nice lounging area near the bar. Monday night football was on so we were able to watch that with some other guests and enjoy the bar that was open late. Airport shuttle is not available until 7am, but the Uber fee is roughly $5 to the airport so not bad at all. Would highly recommend if you need a place near the airport.
Very nice suites. Very nice decor. Clean rooms. Good complimentary breakfast. Not a big selection of items, but what they had was good. That included make your own waffles and 2 warm dishes. Valet parking. Nice staff.
Love, love loved it! Nice hotel with nice amenities! My room had a dishwasher, refrigerator, and stove. This hotel also has a laundry room! It's close by the airport as well! I highly recommend it!
Nice kitchenette. Bed is comfortable and there is a pull out bed in the couch (excuse our luggage, it was a long day) . Shower is roomy. It is right next to the airport, so you can see the planes come in for landing. The room is on the 5th floor. You can hear the rumblings of the plane engine's, but that is all. No street noise.
Stayed one night before our cruise. When we arrived there was a complimentary pasta bar and wine. Rooms were spacious and comfortable with a full kitchen, sitting room with pullout sofa bed, office area and separate bedroom with the bathroom. Only downside to the room was that you needed to pass through the bedroom to get to the bathroom. Valet parking only and they put our car up with a lift while we were on the cruise. Much safer for our vehicle. One thing people should know is that planes fly directly over this area. This did not bother us at all while we were in the room. Best value we found for this trip.
Oh this place gets a 5 star rating from me , clean convenient comfortable beds and rooms. This is now my home away from home
It's nice stay and quiet. It have good room service and they treat you with respect.
Near train and airport. Each room had ear plugs. Not really a full restaurant. Transport to the airport is only from 7 am to 10 pm. Airport is a short ride but 17 dollars by taxi. The requested wake up call did not happen. Good thing for cell phones. We learned our lesson.
Stayed at this hotel before our trip to Key West. The shuttle driver Evelio was beyond helpful. After he picked us up at the airport he recommended what to do in Miami for the only day would be visiting the city. We took his advice and we were not disappointed. The staff was very friendly, rooms were clean and the evening reception and free breakfast was great.
Clean, Modern Hotel. The staff is very friendly and seems to care about this new property.
The shuttle took a bit, but nothing too bad. Actually, you can walk to/from the airport through the transit station. I will do this next time.
The rooms were very clean and spacious. Breakfast was plentiful, and tasty. Excellent gym equipment available.
Overall, no complaints. Perfect for a quick stay after or before flying out if MIA.
Wonderful staff, can’t say enough nice things about them. Great room layout - close to airport, so expect plane noise but they are thoughtful to provide foam earplugs in the room. Only thing is that the parking is quite limited- paid valet only, unless you want to do street parking on a somewhat isolated street. Good gym on site. Other than the parking, highly recommended!
I missed a flight, and thankfully this hotel was one of the only ones to have openings. The lady on the phone was very nice and made the booking process very easy. She also arranged for their free 24/7 shuttle service to come get me at the airport. It arrive quickly, and the driver was friendly. I checked in quickly and got a very nice room at such last notice. Check out was fast and the shuttle was one-time with a friendly driver. Even though this hotel is very new, it is very worth the stay. I was impressed with their customer service and clean, modern facilities.
Shuttle Bus Driver (Juvelio- not sure of the spelling) was very friendly and informative. Great breakfast, Kevin at the front is really nice. Room service is horrible, I found hair and dirt in all of my towels. They refolded the previous one, pretending that they changed them, DISGUSTING 😡😡🤮🤮. But the supervisor was super apologetic and sent someone to change them. They don't replace the bed sheets everyday, A Mess! Overall, not so bad hotel. Please provide better training for the housekeeping team.
This place was the best hotel I stayed.
I loved every single bit of my stay there.
If I had left Miami without staying there, my impression of the city's hotel would have been very negative.
From the receptionist Nancy to the elderly driver that took me to the airport, they were all great and I would love to stay there one more time when next I visit.