Sheraton Pentagon City Hotel

Sheraton Pentagon City Hotel

Unavailable
1 2 3 4 5
Good
2.0 miles from DCA
900 South Orme Street, Arlington, VA, US

Overview

3.9

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Address
900 South Orme Street, Arlington, VA, US
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Amenities

Google Reviews

3.9
Good
1 2 3 4 5
(Based on 2704 reviews)
76SARR
1 2 3 4 5
Beautiful hotel, friendly staff and free shuttle to Metro Station. Unfortunately there are no restaurants or shops around. The food in the restaurant was pricey but that’s no unusual when your paying for convenience. Since we were staying for a week, we requested a fridge and microwave and they were very accommodating and brought them to our room. Overall we will book again.
Checho G
1 2 3 4 5
Very clean and nice. Front desk personnel have been very helpful and polite, what you would expect from any type of service.
Marcos Baro
1 2 3 4 5
Staying four night. So far I'm glad we went for this hotel. Location is pretty convenient. We have an amazing view of D.C. Super friendly and attentive staff in the lobby. The hotel is pretty nice. On another note, Swimming pool is close. Gym is open. Appointment required.
David Hernandez
1 2 3 4 5
Super nice room, clean and welcoming. I selected the hotel for the distance to DCA, the price per night, and the shuttle service. Didn’t expect this hotel to be as nice as it is, considering the previous reviews, but it really is. I’ve been in the military over 20 years and have lived all over the world, and this place is nice. Yeah, my room didn’t have a fridge and the location isn’t within walking distance of any amenities, but there’s a restaurant downstairs. Don’t believe the entitled whiners, you can’t beat what you get for the price.
Brady Nielsen
1 2 3 4 5
This hotel is a great alternative to staying right in the pricier Pentagon City hotels across the parkway. The hotel is a little dated, but the service staff and the hotel room views overlooking the capital area are amazing and well worth it (as is the room rate which proved to be about half of the price of the Pentagon City hotels). The hotel is quiet and the rooms (as well as the hotel in general) is really clean and well furnished. Most importantly, I slept very well without any disturbances. The one issue I did notice is that on the first morning I woke up with freezing cold water and no shampoo – guessing that was a fluke because it did not happen again. Parking is currently $10 /night.
Darnell Jackson
1 2 3 4 5
Upon arriving there the staff was already accommodating. The lady who checked us in was very helpful. Nice and courteous. She was a little busy checking people in. Bit still maintained that great attitude when my girlfriend and I got to her. Explained things clearly. Professionalism was on point. Being a hotelier for 30 years in that service as a server. It's good to see good people still enjoying what they love to do. Hats off to all of the staff encountered! Great job.
Meseret Taffese
1 2 3 4 5
Glila is a wonderful woman excellent customer service which I had received from her on my last visit to Sheraton Pentagon city. She was warm and accommodating, and she was helpful to me.
Lysa Brooks
1 2 3 4 5
Wonderful! I was supposed to be there for an event that got canceled But since the reservation was non refundable I decided to stay anyway. I'm glad I did! The Room was spacious, the bed was absolutely fantastic, I was able to give myself a spa; face and hair treatment, I ordered Room service, had a bottle of wine and it was absolutely glorious. This hotel is a good place to get away, for a Saturday night my floor [9th) was very quiet.
Nick Ferguson
1 2 3 4 5
Great location when visiting the district. The services offered were more limited than past visits. Not being able to use the roof pool was disappointing. It's a great view of the city and having it closed was disappointing.

Check-in staff was welcoming and pleasant. The morning checkout was lackluster. The person behind the counter didn't even stand or great guests. It was a less than inviting end of a stay.
Aaren Brumley
1 2 3 4 5
Daniel is the reason our stay was fantastic. He is dressed to impress. He has the nicest personality and he went above and beyond to make sure that we had everything we needed. 10/10
Earl Conway
1 2 3 4 5
This was a good location and a wonderful hotel with great staff. They had a bartender and also a nice eating area and look like buffet. I did eat there they stop serving at 11:00 p.m. and the food was pretty good
Margaret Owens
1 2 3 4 5
Angel is the best employee she went above and beyond for us all 3 nights I was there. There was an issue with a3rd party billing me twice she helped me take care of it. I cannot say what would've happened without her. I had to stay an extra night and she stepped up and helped me. I will recommend this hotel to all my friends colleagues and family. I'm a customer for life. Margarer Auffert
Slava Bondarets
1 2 3 4 5
Great experience at Sheraton at Pentagon City! Very accommodating and friendly staff at front desk. Fast check in and good, clean comfortable room. Good buffet breakfast! Special thanks to Giovanna for taking very good care of our large group! We appreciate it!
Taylor
1 2 3 4 5
This 5 star review is specifically for DJ, the waiter. He provided easily some of the best customer service I’ve experienced in a long time. So warm, friendly, and patient. We had a big group of people and never did he seem stressed out, or annoyed (which is usually what happens with big groups). He was super attentive and kind. He was the best!
jesourit
1 2 3 4 5
Great staff, exceptional service, the front desk staff always had big smiles and helped with suggestions on places to visit. There’s a complimentary shuttle to and from the closest mall and metro station. My room had a very comfy bed and extra soft pillows that made each nights slumber very refreshing. The stunning view of DC was the cherry on the pie! The gym and pool are decent too. Highly recommend!



Worthy mention, thanks so much to Stephen and Gelila at the front desk 😊
Sittipong Sayphrarath
1 2 3 4 5
Got to the hotel super early but they allowed me to check in early. Staff was super friendly and made sure I was accommodated.



The room was great. It was very spacious and clean. The beds were also very comfortable. I would say the rugs look a little outdated but the room was amazing. I will stay here again if I am in the area!
Nick H
1 2 3 4 5
The service is amazing at this hotel. The best service I’ve experienced at any hotel. The rooms are clean and spacious. I’d highly recommend this hotel to anyone looking to stay in the area. The vie me is amazing, too. 👍
Hoyt Phillips
1 2 3 4 5
Recently stayed here for 2 nights for a work trip. The staff was very friendly, helpful and efficient. Kobe was great checking me in and scheduling a cab for me when I left. The hotel is a bit dated but clean. The elevators are really fast. The restaurant is somewhat limited and you get your food to go after ordering at the bar. Overall a nice stay and it’s really close to DCA airport.
Tess Kenney
1 2 3 4 5
My family and I stopped by for a night on our way to the beach. Great staff. We loved Markus, he's the best! Excellent view. Nice, clean rooms and the hotel restaurant food was really did.
Nellie Benyah
1 2 3 4 5
There are not enough words to describe how amazing my stay was. My significant other and I only stayed for one night, but it was definitely a stay to remember. This is because Miles and Marcus at the front desk were very hospitable and relatable! They took amazing care of us and make sure we had everything we need! Big shout out to them! Will definitely be coming back again!
Johnny Malloy
1 2 3 4 5
We absolutely loved this place. Parking is easy. Everyone is friendly. They were nice to my dog. Area is in a great spot too.
Joshua Kohler
1 2 3 4 5
I stayed here for one night while I was heading back home from work. Since many of the amenities were closed, I did not experience the hotel offerings to their fullest extent. What I did experience, though, was a clean room with a beautiful view. The hotel staff I encountered while there were helpful and friendly.



I stayed in a Deluxe Guest king bed with city view on the 10th floor. The view is great. The bathtub was broken, however. Whenever I tried showering, the shower head and rub faucet would both pour out water. Other than that, no problems.
Bim Boogie
1 2 3 4 5
Best deal in DC. 5 minute shuttle ride to the metro. Beautiful old hotel that's newly remodeled. 65 inch 4k TV. Highly recommend.
R. Kirk McPike
1 2 3 4 5
We decided to hold our wedding at the Sheraton in Pentagon City after considering numerous locations around Northern Virginia. From the moment we signed on we knew we had made the right decision. Karen and the whole staff at the Sheraton were friendly, helpful, and generous with their time and resources. We held both the ceremony and reception for our wedding in the Galaxy Ballroom and the Sheraton staff were able to flip the room in an hour. The space was beautiful and the view was amazing. We were particularly happy with the food prepared for our dinner, which was affordable and high quality. Like any large event, we ran into unexpected issues in the lead up to and day or our wedding, but nothing flustered Karen and her team. We strongly recommend that anyone getting married in the DC area consider holding their wedding at this wonderful hotel.
Jenny K
1 2 3 4 5
It's not bad a simple stay in Virginia especially if you are visiting DC. It's got your basic every day needs. And the staff is amazing. I was disappointed that the pool is only open from 5 to 10 pm and is tiny. Also by the lack of windows to look out. You can't get a good skyline view unless you pay for a room with one.
Liana Rutledge
1 2 3 4 5
You couldn't ask for a better hotel in the area. The capitol view rooms have a gorgeous view, the staff is amazing. The website messed up my reservation but Marietta at the front desk made sure our stay was amazing! Definitely recommend
Patrick Gratzer
1 2 3 4 5
The rooms were extraordinarily clean, the staff was overwhelmingly helpful, the food was pretty darn good and the view of DC was remarkable. I would recommend this hotel to anyone who wants to stay in DC.
Joe Mathews
1 2 3 4 5
It's always a pleasure to stay at this property. Even in light of the current situation they do all they can to make your stay as good as they are allowed to.
james robertson
1 2 3 4 5
Great motel and the rooms are very nice and the hotel service offers a variety of information about the area
joann proctor
1 2 3 4 5
Jonathan was great! Service was excellent! Good social distancing singage.. Hand sanitizing stations thought the lobby..
Darlene Bulluck
1 2 3 4 5
This place was without water for first couple hours but all was good after that. Its a beautiful hotel, wonderful staff, and large rooms. We ate in the hotel and so happy they were open until 11 as our flight was late and very hungry. The burgers are awesome!!
Youstina Hany
1 2 3 4 5
Went to stay for the night because I had my boarding exam over there in the morning. Gelila at the front desk went above and beyond to give me a relaxing experience before my exam. She got me a room with a view of the monument and airport and a gift card to spend on food and drinks. The room is amazing and definitely made my whole experience relaxing and beautiful!
John Harvan
1 2 3 4 5
It is a bittersweet review. I stayed there for my mothers funeral at Arlington National Cemetery. The staff was very nice to us. My father who was handicapped and they got us a bigger room. Sadly I will be returning for my fathers funeral. they are very nice and its a difficult time and kindness its truly appreciated. The view on the capitol is quite spectacular and The Air Force Memorial is close by. Arlington National is close by. Its a nice very clean place to stay and its not expensive.
Sarah Bodine
1 2 3 4 5
Nice basic hotel that met all my needs on my work trip. The big plus was the shuttle service to & from Reagan National airport and the delicious breakfast buffet. Took off one star because the water temperature in the shower was a bit hard to control.
del fields
1 2 3 4 5
I booked this hotel through my company and have not been disappointed. The staff is Amazing and gave me the BEST service.



I decided to propose to my partner at the Hotel and I MUST say the Staff made me feel so Comfortable as I was nervous as heck. Johnathan (Guest Services Manager) helped me plan the evening, Karen (Social Catering Manager) was so nice and Christian (Food and Beverage Manager) Catered to our food and made us feel like Royalty!! We were greeted by the Assistant General Manager and another Manager as they watched me propose and cheered us on!!! Thank you, Thank you, Thank you for making the proposal so SPECIAL!!



Our room was clean and housekeeping was on point. We had an Amazing view on the 9th floor in a modern room with LOTS of hot water!!!



We were so Impressed with the professionalism, kindness and courteous service we've received we will DEFINITELY be coming back and have decided to have our Wedding at this Hotel for our friends and family to enjoy!!!



Try this hotel you WILL NOT be disappointed!!!
Paul Keller
1 2 3 4 5
I have stayed here many times. This visit was no different, clean and comfortable. The only issue was room service. Watch out for the fine print is all I have to say. $48 for a burger and wings is a bit high. Fethi at the front desk was a highlight. He was polite, friendly and helpful in answering all my questions.
Myron Gelsinger
1 2 3 4 5
The customer service was superb. Every staff member we encountered were friendly, courteous and helpful. Gelila at the Front Desk was excellent in accommodating our needs with a genuine cordial, caring approach. Our room had the most incredible view of DC & all the monuments- it was breathtaking.
Theodore Finney
1 2 3 4 5
Ashley, at the front desk was very welcoming, the food ( breakfast) was fulfilling, the room and view were awesome overlooking DC. Garage and elevators are in need of cleaning but my car didn't complain nor did my tired legs after two full days of taking in the sites. The proximity to the military bases near Arlington cemetery were very welcoming. Overall a very enjoyable stay and experience. I would definitely stay here again.
Amanda Leight
1 2 3 4 5
Stayed here for the tattoo convention. Hotel staff was extremely nice and helpful. Bed was fantastic. Had a great nights sleep. The "buffet" at the resturant needs a lot of work. It's not a buffet when you only have two choices. Eat at the bar it's cheaper.
Bill Lee
1 2 3 4 5
Very basic room - but very nice. The hotel is beautiful on the inside with its grand ballrooms and foyers.
Erik Pedersen
1 2 3 4 5
Great Hotel! I had no problem with it! Rooms were clean, beautiful lobby, and free airport shuttle.
Annette Wiggins-Bey
1 2 3 4 5
I really enjoyed my stay. The only issue I had was the breakfast. I was expecting to have turkey sausage for breakfast all they had was turkey lunch meat. That was unacceptable for the price of the food.
Casey M
1 2 3 4 5
Absolutely amazing hotel a few miles from downtown DC. Convenient parking in its own dedicated garage on property, directly off the highway and with beautiful views of downtown from the rooms. We could see the Capital building lit up at night. Gorgeous lobby and clean, modern rooms. On site gift shop and restaurant, as well. Very nice price for a very nice hotel. Highly recommended.
Jennifer Swartwout
1 2 3 4 5
Enjoyed our stay. Right outside if DC. Breakfast was good. $10 parking per day. If you book a guest double room you will not get the view that is shown in the pictures which was a disappointment, it is blocked by trees and housing. Over all good stay, rooms are clean.
Jessica V
1 2 3 4 5
My family and I stayed 3 nights and I was delighted, no smoking rooms, no noise allowed in the other rooms, the ac worked very well, not noisy, very clean and disinfected the room. The Hotel is very well centralized just 6 minutes from the national mall and close to many places to eat. Parking only 10$ per night and only 50$ for incidental fee. I would stay the next time I return to Washington. Super recommended.!!!!
Kimberly McGowan
1 2 3 4 5
We love this hotel! It’s close to DC, affordable, and has great views.
Mounir Amraoui
1 2 3 4 5
I went there last weekend I really like the hotel and the staff service the rooms were nice and clean cause of COVID the make sure everything are clean and there’s a lady working in the front desk her name is galila I really appreciate her and her cooperation
Skye Kiefer
1 2 3 4 5
Just what was needed to visit and explore Washington DC. A great place to rest up before hitting the ground running with all the sites to see and museums to visit. The food offered is convenient before starting your day or for a quick bite before bed. The customer service was great. We had Kobe check us in upon arrival and he went above and beyond.
Nick H
1 2 3 4 5
This was my second time at this hotel because the service was so great. I’d highly recommend the hotel and staff. Everyone was accommodating and went above and beyond to get to know you and make the stay perfect. The front desk was great (even a bag or candy for Valentine’s Day), Helen at the lounge was amazing, Jonathan did everything to make the stay special, and Max in the dining room made each dinner superb (the entire breakfast staff, specifically Giovanna was very kind, too). I want to thank everyone at the hotel for a great stay.
Daniel Girtin
1 2 3 4 5
I can't complain about anything with this hotel. The staff was great, the rooms were wonderful and the food was nice. I loved the location, it was right next to Arlington cemetery and the air force memorial. Close proximity to the pentagon and only a few min from the capital and reagan airport.
Christina Davis
1 2 3 4 5
I decided to stay at this hotel for my birthday weekend, it was convenient to the highway and all the surrounding shops! The gentleman on 3rd shift made the stay well worth it. He was always smiling and willing to go the extra mile to make sure our trip was enjoyable! Well Done 🤍
Akash Nair
1 2 3 4 5
It's the best hotel near pentagon. They provide free shuttle to and from the airport for free. Rooms were clean and nice. Staff was so nice that it felt like i am talking to a friend or a family member. But they were professional at what they were doing. Stay was very comfortable. If if I am in the area again, I will only stay here. 5 stars!
Sherlene J
1 2 3 4 5
I love it, it was clean and spacious, the guy at the front desk was very respectful and he had a great sense of humour. Bathroom was fabulous
Trae Durrence
1 2 3 4 5
Decent staff and rooms but Beatriz who works in the restaurant was amazing! I stayed here every week in August and she was consistently an excellent employee for this Sheraton. Very welcoming, friendly and great at her job! Would definitely stay here again just for her!
David Becker
1 2 3 4 5
Older place but clean and super friendly staff. Erika at night check in was wonderful as was the breakfast counter lady.
Trinity Claycomb
1 2 3 4 5
It’s a normal hotel with a good price. What makes it better is the customer service. The gentleman that checked me in was so nice and friendly. His name was Kobe. Such a gentleman and a genuinely nice person. Gave me a $25 food credit because I walked a long way due to google map mess up and I had my baby daughter with me. Hopefully he sees this review because I really appreciate his kindness and amazing attitude.
Janette Cobb
1 2 3 4 5
I’d like to take a moment to recognize 2 employees that went over the top to make my stay pleasant during a very tough time for me. I recently stayed at this location due to extreme weather delays from a airline flight. During my stay Employees Carmen and Gelila where are exceptionally phenomenal and took pride in ensuring stay was comfortable. I can honestly say that this was my most memorable experience EVER at a Marriott property. I highly recommend staying the rooms where clean, staff was friendly, knowledgeable and always helpful 10STAR review! Thank you guys so much
Sean D
1 2 3 4 5
This was my second time staying at this establishment and this is my preferred hotel in the DC area. It's easy to get to. Friendly staff, nice rooms and good food. I recommend the Margarita Pizza.
John Howell-Stiefvater (JohnnyHowellStief)
1 2 3 4 5
Great location across from DC. Great views. Nice rooms. Only con is the pool and observation deck were closed. We were hoping to watch fireworks from the rooftop terrace. The front desk (Marcus) is very friendly and helpful.
Mere Vette
1 2 3 4 5
Nice place. I had some unfortunate experiences with the guest next door due to the holidays. But the service recovery was acceptable. Very good food at the restaurant. I'm still waiting for my points and stay to be corrected.
Shelley Brosnan
1 2 3 4 5
Front desk staff was incredibly personal, professional and helpful as I had some questions regarding my reservation. They also made sure I knew of all the amenities. I remember Gelina at the front desk helping me, she was very kind to me.



There is a shuttle to the National Mall which is super convenient (and maybe to the airport? ). It is a 10 minute drive from all of the DC attractions, minutes from the airport, and there is a parking garage- cheaper than all the other hotels nearby. Lovely views, as my room looked out over the Air Force Memorial and the Pentagon and Capitol in the background.



There is a convivence store inside the hotel for any last-minute souvenirs or forgotten items from home, as well as a bistro inside for American-style food and drinks from morning to afternoon, and again in the evening.



One more thing, it is so quiet! I travel a lot for work and when you are able to get a good night sleep, it makes a huge difference. I will be staying here again in a few week and I am excited.
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Sheraton Pentagon City Hotel is unavailable to book on our website. Search for other parking options available at DCA.