Crystal Gateway Marriott

Crystal Gateway Marriott

$9.50 / day
1 2 3 4 5
Good
0.8 miles from DCA
1700 Jefferson Hwy., Arlington, VA, US

Overview

4.2

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Address
1700 Jefferson Hwy., Arlington, VA, US
Google Map
Crystal Gateway Marriott map

Amenities

  • Covered Parking
  • Online Reservations
  • Luggage Assistance
  • 24-Hour Access

ParkingAccess Reviews

5
Excellent
1 2 3 4 5
(Based on 0 reviews)

Google Reviews

4.2
Good
1 2 3 4 5
(Based on 1321 reviews)
Lisa LeClere
1 2 3 4 5
The rooms here are spacious and clean. Like the mini fridge in all rooms. Really appreciate the fact there is no carpet in the room. There is very easy access to the metro from the hotel either through the underground or a quick walk above ground. Shuttle too and from the airport is great, but they service 3 hotels so it gets packed at times. They should call for a backup shuttle but it doesn't always happen.
Bryan B
1 2 3 4 5
Nice hotel near Ronald Reagan National Airport. A short walk from a variety of restaurants along with a good one in the hotel. Clean rooms, great staff and a free shuttle to and from DCA or the Washington DC city center.
Noah May
1 2 3 4 5
Really nice and large well appointed room! Has great connectivity to Metro! Fabulous shower! The breakfast is delicious and the service was exceptional. It is one of my go to places to stay in DC!
Mark Robbins
1 2 3 4 5
The go-to hotel when my wife and I are in Washington. Location, location, location and a no surprises Marriott room with points and weekend rates. Bring your bicycles because the Potomac path is a block away. Pedal to romantic Old Town, then keep going to Mount Vernon on a sunny day but be alert for runners/baby carriages/young men riding fast. Later, hop on the safe, clean (vs NYC) Metro just underneath the hotel and all of Washington is accessible with a little walking or the shuttle if going from GW to the Kennedy Center.
Suzanne Miller
1 2 3 4 5
Loved our stay here. Staff was great. Room clean. Easy access to national momuments and great restaurants.
Thayne Garner
1 2 3 4 5
Our family stayed at this Marriott over the fourth of July, and we were very impressed by the service. The Hotel was clean and everything was Marriott standard, however the service was even better. The manager was Hani and he took time to make sure everything was better than expected. The customer service at this Hotel is top notch. We highly recommend staying here.
Paul Willingham III
1 2 3 4 5
Excellent room service, and all of the staff here are friendly and helpful. Everything here is very clean and looks very nice. And the showers are amazing! Five stars from me.
Draiden “The Legend” James
1 2 3 4 5
Man what can I not say about this place! I had an amazing experience at this hotel! The room design is absolutely beautiful. Everything was clean and well organized. I was highly impressed! Whenever I visit DC again I will not hesitate to consider this place first! Will definitely recommend to friends and family!
M Alford
1 2 3 4 5
Room was exceptionally clean and nice. Staff was very kind. Two blocks from Mt Vernon bike trail. This will be out “go to” place when we come back!
Nivea Nanda
1 2 3 4 5
All round great value for the price. The staff are extremely courteous and helpful. Loved my stay here.
Sig J
1 2 3 4 5
Super friendly super clean. Very nice experience.
Robert Smith
1 2 3 4 5
Great staff, front desk representative Hani, was a true professional when addressing my noise complaint! I wrote a letter to the GM and she too followed up in a timely professional manner. Love business travel dealing with Marriott…..



Robert Smith

New Jersey
Swati Patel
1 2 3 4 5
We had a great time staying here. We booked using Expedia and paid $15 for parking through Expedia. If you pay at the hotel, it will cost you $35. The rooms are very clean and spacious. It also had a huge glass window which makes it more beautiful. Check in and out was easy process. Breakfast was available for extra 25$/for two people. Everything is very closed by, national mall and the wharf is around 10 min drive.
Andrew Huzar
1 2 3 4 5
Walking distance to Metro and friendly staff. My one criticism is that the staff need more training in processing accessible room reservations. It was very clear that not all front desk staff were adequately trained.
Maria Davy
1 2 3 4 5
Had a great experience staying at the Marriott Crystal City. The rooms were spacious and clean with the amenities needed (soaps, ironing board, etc.) plus a few extras like a lavender pillow spray, a sound machine, and ear plugs. Based on some of those as hints, I thought it might be noisy but I had no problem sleeping and the room was nice and dark with the shades pulled. Comfy beds, plenty of towels, hot water, Wifi, fitness center, and staff was friendly and helpful. Close by to a number of places to eat.
Dipok Das
1 2 3 4 5
Don't forget to use Hᴏᴛᴇʟʙᴏʟʟʏ.ᴄᴏᴍ when booking a stay. This site will compare thousands of booking web sites and normally will have rooms a lot cheaper than others! Thank me later on! This place is one of the most well known in this area. I've been coming here for years. If you choose this place you definitely won't regret it.



We stayed two nights and really enjoyed the hotel. The room was very clean and really nice. The bed was comfortable as well. It was really quiet inside our room despite the hotel being fairly busy. All staff was very friendly as well. The location is perfect for easily getting into the city via the metro. We will stay here again!
Courtney Michael
1 2 3 4 5
This location is absolutely perfect! You don’t have to leave the hotel to access the metro station which is super convenient. Plus, parking in the whole Crystal city area is free on weekends so we didn’t have to pay the expensive parking fee at the hotel because we could just park at one of the free lots nearby. The rooms are clean and spacious. I love that the rooms have the wood floors so it feels cleaner than carpet. I absolutely loved my stay here and this will definitely be my new spot when I stay in DC because I can just walk down to the metro and easily get around DC without ever having to drive.
Tracey Williams
1 2 3 4 5
Close to everything, great for a short sabbatical. Great value! Down side; bar lounge is closed .
Christina Diers
1 2 3 4 5
In early July, my family and I were able to stay here after our flight was, rerouted, delayed then canceled and we wouldn’t get to our intended destination for another 3 days. Taylor- a worker at the front desk, was an absolute angel, listened to me during checkout and insisted that we stay and have breakfast, she stowed our bags and got us the swankiest card to have their breakfast buffet. Taylor, you were amazing and made this tired family’s journey just a little easier. Thank you.
Alice Bar
1 2 3 4 5
This review is for the amazing bartender, Abby. She has been with Marriott for over 25 years and makes the BEST espresso chocolate martini on the planet. Such a joy and made our stay outstanding—Marriott managerial staff….you e got an incredible employee in Ms. Abby
joann proctor
1 2 3 4 5
Great experience! Check in was super easy with the mobile key card! The room was amazing! Loved the personal touches!
Timothy Manning
1 2 3 4 5
Very nice Marriott. The room I had was very large and nicely updated. The concierge lounge is pretty big. The usual breakfast spread. They have coffee right by the door which is convenient if that is all you are looking for. The bar is a good size and seems to stay pretty busy. Very nice selection of wine with pretty reasonable prices. The wait staff was very good and extremely kind. The front desk staff was also very good. There was a bit of a line when I arrived and they clear it quickly. Overall a very good and well run Marriott.
Emily Smith
1 2 3 4 5
Perfect stay! Spotless rooms! All the amenities; I should of packed less. Friendly staff. Bar has fun drinks. Good food. We didn’t want to leave. This location is connected to the Crystal City Shops. First time exploring this underground city!
Jeffrey Dyer
1 2 3 4 5
Nice hotel and some of the nicest people at the front desk. The rooms have been newly renovated and the hotel is conveniently located near many shops and restaurants. Will definitely recommend and stay again. There is some construction on the exterior of the hotel, but the interior is clean and what you would expect in a Marriott. Looking forward to seeing the hotel after all construction is complete.
Tom Mabrey
1 2 3 4 5
Great stay. Super comfortable bed and convenient location for the airport and Crystal City access. I was impressed with the stay.



If you have a vehicle that stands over 6' tall, you can't use the parking garage. They do have some spots set aside for SUVs but only a few. Be aware.
Jonathan Preiser
1 2 3 4 5
Nice, newly refurbished hotel. Very nice staff. Clean open modern room about average in size for a large city hotel. Well located and near the Metro station. As I write this the daily charge for parking is $30 per day. Definitely would stay here again. The only issues/improvements that I would make are more light in the main area of the room and a quieter AC unit. Whenever the AC kicked in it was very loud.
Kimberly Bryant
1 2 3 4 5
I come into town once a month to visit my kids. After trying several hotels in the area, this has become out place. The staff is friendly, the rooms are beautiful and clean and convenient for shopping and outings. The prices are amazing and aways get my money's worth. The Starbucks coffee is always strong like I went to a full Starbucks.
McKenna Priester
1 2 3 4 5
Our airline screwed us over in July and we had to find a quick place to stay for 6 hours of sleep. Isaac was very helpful so late at night, and the shuttle was a lifesaver since the metro gate was up. This hotel saved us when there was hardly any availability in the area, thank you!
Amber Pericoli
1 2 3 4 5
Upon check in, we were warmly greeted. The restaurant has great food & drinks, along with a wonderful waiter!

Rooms are very clean & comfortable.

I would definitely come back
Allan Lam
1 2 3 4 5
Very nice hotel in Crystal City. It's extremely close to the Crystal City Metro station and even has direct access to it via an underground tunnel. Rooms are comfortable and clean, although the AC is rather loud and road noise soundproofing is only okay. Breakfast is excellent with very friendly staff. It's only a few minutes via Metro to get to the National Mall in DC with all of its attractions, so it's very convenient despite not actually being in DC. Crystal City itself is clean, safe and there are plenty of restaurants and shops in the area as well.
Ismailhossen01406 Sto
1 2 3 4 5
Remember to use Hᴏᴛᴇʟʙᴏʟʟʏ.ᴄᴏᴍ when booking a resort. This site will compare thousands of hotel sites and typically will have rooms much cheaper than others! Thank me later! This resort is one of the most well known in this area. I've been coming here for a long time. If you stay for a few nights you won't regret it.



We stayed two nights and really enjoyed the hotel. The room was very clean and really nice. The bed was comfortable as well. It was really quiet inside our room despite the hotel being fairly busy. All staff was very friendly as well. The location is perfect for easily getting into the city via the metro. We will stay here again!
Lauren Young
1 2 3 4 5
Room was nice. Lots of construction ongoing in adjacent properties. It's noisy during work hours. About a five min walk to Metro. The lobby area could use some new seating. Interaction with staff at check in was unpleasant, condescending, and rude. It's not a great part of town.
robin vanderwood
1 2 3 4 5
The hotel is quite nice. We were extremely close to Reagan national airport (DCA), and not too far from monuments. Crystal city is an interesting surprise if you don't already know about it.

One star taken off because the parking garage is $41 a day and the 6ft clearance sign hangs lower than 6ft on one side, which meant it bonked the luggage rack of our rented Dodge Durango and we had to ground guide the vehicle past the low point to confirm we could fit.
Demeka Fields
1 2 3 4 5
I really enjoyed my stay yay this hotel. The location is in a great area, and the shuttle to and from the airport is slow, but great. The rooms are some of the most spacious I’ve seen in a major city, and I like that the rooms are cramped with furniture. I also like the hardwood floors and the big bathroom. I felt the room was pretty clean. I would definitely stay here again and would recommend it. I saw some complaints about the loud AC unit. It was louder than some other hotels, but it actually worked and that’s enough for me.
Steve Thomas
1 2 3 4 5
Great rooms and great staff. A lot of things are overpriced. You do better going to the CVS pharmacy not too far from the hotel. Also the parking is ridiculous, $20 for 0-2 hours and 40 overnight. The amenities are really great fitness room, location is good for shops and 11 minutes away from the trains.
Christina Underwood
1 2 3 4 5
Beautiful Hotel, excellent staff. Fitness area is like a full-blown GYM! The only reason for the 4Star rating; would have to be the absence of the Pool. Looking at photos on Google it shows that there is a pool. However, Pool is permanently closed! With that said though it still is a fantastic Hotel!
Crystal Murdock
1 2 3 4 5
We enjoyed our stay here. The staff is so welcoming especially Deborah at the front desk. She helped me understand how to get around using the Metro and let me borrow an extra Metro card that she had. She Rocks! The food at the mezzanine was great for breakfast, appetizers at 5:30 and desserts at 7:30. There's shopping right under the hotel with food and the Metro. The rooms are nice and the hotel is being remodeled right now. The only complaint we had was the room air conditioner wouldn't getting cold enough. The thermostat wouldn't go past 74. We like it cooler than that when we go to bed. The fan never stopped but it would kick off when the thermostat got to our temp we wanted and the room stayed warm. Other than that our stay was amazing here!
C. B. Thuss, Jr.
1 2 3 4 5
Great rooms and friendly staff. I was here for a conference and it was handled very professionally. You can get breakfast and dinner but no lunch in hotel but they will give you a list of nearby restaurants from fast food to restaurants! Very good fitness room as well!
Max Mahd
1 2 3 4 5
This hidden gem in crystal city is wonderful. I highly recommend this place if your visiting Washington DC area. Staff is wonderful front desk everyone I have encountered. Good job guys.
JD Odom
1 2 3 4 5
I have been here four times, and this is a great place to stay if you are in the DC area. They usually have good/ competitive rates, easy access to the metro (Reagan airport only one metro stop away), plenty of dining locations within walking distance, quick metro ride to downtown DC and the museums. The staff here is always very friendly as well. No complaints!
Vision World
1 2 3 4 5
This hotel is Continental located above the metro station and you can actually use the hotel elevators to access the Crystal city metro quite convenient
Courage Adabunu
1 2 3 4 5
Nice hotel with beautiful, modern and renovated rooms close to the airport.
Brian Whitson
1 2 3 4 5
Nice hotel located over metro station (short walk inside). Very professional and kind staff. They worked hard to make us feel values. Hotel is finishing up renovations and the ros are very modern. Plenty of eating places nearby and a great place to stay in DC with convenient metro use.
Lanise
1 2 3 4 5
Location wise, it’s close to different offices and other hotels. Loved the amenities and my room. AC was a little noisy but manageable. Friendly staff that made my stay a pleasant one.
Robert Donahue Jr
1 2 3 4 5
Staff was friendly and the room was clean. Only issue was you can clearly see caulk from a toilet repair. It completely took away from how neat and clean the room was as it looked remodeled
Fateen Ziyad
1 2 3 4 5
Nice hotel in a great location. Even though it's old, the updates are very good. Lobby bar is excellent. Happy hour was great!
Kerry Lynn Humphrey
1 2 3 4 5
This hotel is at the end of the metro tunnel for the Crystal City stop. Super convenient. Just wish the breakfast was free for the price we paid
Chad Chasteen
1 2 3 4 5
Outstanding, upscale hotel in Crystal City with wonderful service, comfortable rooms with soft beds and large TVs, and delicious food.



The shower is like a waterfall. The gym is spacious and well stocked with cardio and weight machines, dumbbells, yoga mats, and a cable tower / pull up bar. Breakfast buffet was perfect.



I would recommend this hotel for business travel and large groups, but not so much for families.



Excellent eateries and a metro stop nearby. The adult drinks are waaaaaay overpriced -- but that's DC!
Zainabu
1 2 3 4 5
During this time we are in it's important for certain things to be in place for peace of mind when traveling and staying at a hotel. Grateful for this hotel, it was very clean.

My husband and I still brought our own disinfectant wipes and spray and used it to be safe. But there was nothing glaring. Front desks staff were nice as well. Thank you Crystal Gateway Marriott. I was grateful for a little gateway which I needed as a wife , mom and working woman but had been fearful and hesitant. So glad I took a chance and took the trip. I had a great time and am well rested ,the bed was so comfortable!!! Downtown D.C and airport are super close! Also took a little road trip 1 hr and 30mins to Shenandoah National Park , I love nature. The views were beautiful!
Yessica Frescas
1 2 3 4 5
The rooms were clean and spacious. Although the bathroom shower needed some TLC. I didn't have a great view, unless your into rooftops.. lol.. but all in all the location was convenient since the metro was a short 5-10 minute walk. The service in the lobby for Starbucks was very nice and convenient!
Allison K
1 2 3 4 5
They have a lot of amenities. It would be nice if they offered free breakfast for gold-elite members. Very nice workout room and pool. Close by lots of restaurants and shops.
Alessandra Holveck
1 2 3 4 5
We were unfortunately turned away from the Hampton Inn and Suites across the street that we booked weeks in advance due to the hotel’s lack of communication on their 21 and up policy. Luckily, this Marriott was more than happy to take us young adults. We explained our situation to the gentleman at the front and we were able to book a 3 night stay with Marriott very quickly and easily. They had rooms available for us on such short notice. I highly recommend Marriott. If you have young adults traveling, make sure to recommend they book with Marriott. Our room was nice and felt very comfortable and luxurious. The shower was nice, and room service was always available. They really saved the day for us!
DIann James
1 2 3 4 5
My room and location were fabulous! The food, bartenders, and servers were amazing! A great place!!!
M Alford
1 2 3 4 5
Room was exceptionally clean and nice. Staff was very kind. Two blocks from Mt Vernon bike trail. This will be out “go to” place when we come back!
Derek Kruger
1 2 3 4 5
Remember to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your stay. This site will compare countless booking web sites and typically will have prices much cheaper than others! You're welcome :)! This hotel is one of the most well known in this area. I've been staying here for a very long time. If you stay for a few days you will love it I'm sure!



We stayed two nights and really enjoyed the hotel. The room was very clean and really nice. The bed was comfortable as well. It was really quiet inside our room despite the hotel being fairly busy. All staff was very friendly as well. The location is perfect for easily getting into the city via the metro. We will stay here again!
V Rodriguez
1 2 3 4 5
Absolutely loved the location. Plenty of restaurants to chose from and all walking distance. Also, the hotel has a shuttle to and from the airport, so that's very convenient. The metro is nearby and easy accessible thru the underground area filled with shops below hotel. We will definitely stay here again next time we're in DC.
Millie in the City
1 2 3 4 5
Let me just say that the customer service was excellent, Victoria Doy is amazing. I rarely find 100 percent customer service (or even 50 percent) anymore but she delivered 200 percent. LOVE IT!

Signed...........Millie in the City
Teresa Goodale
1 2 3 4 5
This hotel provided an extremely pleasant experience and exemplary service. The front desk staff, restaurant servers were all so nice but Rianna really went above and beyond, all the way to housekeeping were so pleasant and helpful. The room was spacious and very clean. Not once did my family feel not welcomed. If we are ever in the DC area again, we will definitely be staying a

t the Crystal City Marriott.
Curtis Petitt
1 2 3 4 5
The room was updated & spacious. The hotel was well kept and clean throughout. My only complaint was the food at the breakfast buffet being pretty rough. The potatoes were inedible and eggs didn’t even taste like eggs. The staff working the buffet and front desk were great though.
Reinoso Family
1 2 3 4 5
We stayed two nights and really enjoyed the hotel. The room was very clean and really nice. The bed was comfortable as well. It was really quiet inside our room despite the hotel being fairly busy. All staff was very friendly as well. The location is perfect for easily getting into the city via the metro. We will stay here again!
Tim Hodges
1 2 3 4 5
The hotel is located very conveniently being directly connected to the Crystal City Malls and metro station. The staff was very helpful and friendly. The room we stayed in was a standard room with 2 queen beds. One bed was fine, but the other had a very worn and uncomfortable mattress. The room's bathroom was quite large but the shower had a handheld sprayer style shower head with only one setting which happened to be full blast, but there was plenty of hot water. The hotel's underground parking garage was clean and well lit, but the 26 dollars per night fee seemed a bit steep. While this hotel did have it's issues, our stay was all in all a good experience.
Julia Williams
1 2 3 4 5
Super convenient to Reagan National. My daughter, sister and I got a large room with sofa bed and it accommodated 3 adults for the night very well. Recommend.
Stephen Balza
1 2 3 4 5
First of all, there are 2 Marriott brand hotels about 1 block from each other with tunnel access directly to the Crystal City Metro station. Convenient. but confusing.



Our room was modern and comfortable with plenty of outlets, a mini-fridge, etc. WiFi and TV both worked well with a small but sufficient number of channels.



Bathroom was small but the shower had a nice system and good pressure. AC was loud but did the trick. Beds and pillows were comfortable as you would expect with a Marriott.



The staff did acknowledge my loyalty level but did not provide an upgrade. They did offer breakfast as a check-on gift/loyalty benefit but we had (and booked) 3 people and found out at the breakfast that the benefit only covered two. That was disappointing.



Breakfast was buffet on Sunday and menu on Monday…both tasty with excellent service.
Todd Davis
1 2 3 4 5
Great place to stay when visiting the DC area. The mall under the hotel is very convenient with lots of restaurants nearby. The park across the street is a great place to relax. It is almost on top of the metro but found it is much easier and less expensive to use Uber to get around
Pradeep Prabhu
1 2 3 4 5
Good hotel, clean and big rooms, good spread at the breakfast, good staff. It was a typical Marriott hotel. Parking is not free but you do get multiple in and out access. You can walk to the nearest metro station via the hotel garage which is great because you can avoid walking in the cold during winters. The Bell 20 restaurant is nice but not a lot of options for vegans and I wish they improve that.
Jay Zee
1 2 3 4 5
The rooms are very nice and the location is great. We run the Army Ten Miler every year and this is a great location. Also Reagan Int Airport and the metro access make this hotel worth the money.
Zachary Rodriguez
1 2 3 4 5
Good hotel that's right by the metro. Easy to get around town. Rooms are clean with decent view. Good snacks on mezzanine.
haboston-G
1 2 3 4 5
This hotel is quite polite. Prices are normal with a $41/day parking fee. The rooms are quite clean and spacious. Everything is neat and beautiful. However, I only rate 4 stars because of 2 minimum things that I personally am not satisfied with because I did not know in advance: no 1 toothbrush and toothpaste kit, no slippers when the house is hard flooring wood is quite cold.
Derrick Hampton
1 2 3 4 5
Very clean and quiet hotel, perfect for weekend getaway. Parking is $30 a day ☹. L
Jason Gr
1 2 3 4 5
Room was clean, it seemed new, the shower had good water pressure and didn't run out of warm water. The staff was effective, professional seemed interested in being helpful. The hotel has an airport shuttle every 30 minutes, during day light hours. The metro station is just half a block away. Take the subway if the shuttle isn't available, it's one stop down the line.
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