The hotel is nice for the price. Very clean and the service is good. The AC would not go below 73 degrees even with the windows shut all day. We mentioned this to front desk twice, stayed Friday through Monday but it was never fixed. Room 405. Anyways, the breakfast buffet is good albeit pricey at $21 per head. $13 a day for internet seemed steep too.
Edited to add the shuttle has 10 seats. If you HAVE to get to airport for an early flight, as people in a hotel would, take a cab. They only run every 20 min. Under construction but it will be beautiful. Several places still need work. The ladies bathroom on the mezzanine has sewage smell coming up from the floor drain. There are NO restrooms in the bar, you must either go to your room or the mezzanine. Staff and service were great. It is VERY centrally located. Parking garage is available. Breakfast buffet available. Airport shuttle. Taxi rank out front. Sits literally on top of the underground, so easy access to the shops in the underground and the tube service. Bus stop for metro out front. Very poor selection of beer and mixed drinks start at $15. Rooms are stunning and beds are comfortable.
We enjoyed our stay here. The staff is so welcoming especially Deborah at the front desk. She helped me understand how to get around using the Metro and let me borrow an extra Metro card that she had. She Rocks! The food at the mezzanine was great for breakfast, appetizers at 5:30 and desserts at 7:30. There's shopping right under the hotel with food and the Metro. The rooms are nice and the hotel is being remodeled right now. The only complaint we had was the room air conditioner wouldn't getting cold enough. The thermostat wouldn't go past 74. We like it cooler than that when we go to bed. The fan never stopped but it would kick off when the thermostat got to our temp we wanted and the room stayed warm. Other than that our stay was amazing here!
I have been here four times, and this is a great place to stay if you are in the DC area. They usually have good/ competitive rates, easy access to the metro (Reagan airport only one metro stop away), plenty of dining locations within walking distance, quick metro ride to downtown DC and the museums. The staff here is always very friendly as well. No complaints!
Nice hotel located over metro station (short walk inside). Very professional and kind staff. They worked hard to make us feel values. Hotel is finishing up renovations and the ros are very modern. Plenty of eating places nearby and a great place to stay in DC with convenient metro use.
Convenient location, good staff, tired rooms. Stay on the side away from the highway. Courteous staff that helped with any request. Rooms were clean but could use a makeover. Popcorn ceilings and faux walnut furniture went out a few years ago. You do get used to the road noise after a night.
The hotel is located very conveniently being directly connected to the Crystal City Malls and metro station. The staff was very helpful and friendly. The room we stayed in was a standard room with 2 queen beds. One bed was fine, but the other had a very worn and uncomfortable mattress. The room's bathroom was quite large but the shower had a handheld sprayer style shower head with only one setting which happened to be full blast, but there was plenty of hot water. The hotel's underground parking garage was clean and well lit, but the 26 dollars per night fee seemed a bit steep. While this hotel did have it's issues, our stay was all in all a good experience.
Great place to stay when visiting the DC area. The mall under the hotel is very convenient with lots of restaurants nearby. The park across the street is a great place to relax. It is almost on top of the metro but found it is much easier and less expensive to use Uber to get around
The rooms are very nice and the location is great. We run the Army Ten Miler every year and this is a great location. Also Reagan Int Airport and the metro access make this hotel worth the money.
Good hotel that's right by the metro. Easy to get around town. Rooms are clean with decent view. Good snacks on mezzanine.