Embassy Suites Crystal City Hotel

Embassy Suites Crystal City Hotel

Unavailable
1 2 3 4 5
Good
1.1 miles from DCA
1300 Jefferson Davis Highway / 1402 S Eads St, Arlington, VA, US

Overview

4.2

Book Cheap Embassy Suites Crystal City Hotel Airport Parking near DCA

Address
1300 Jefferson Davis Highway / 1402 S Eads St, Arlington, VA, US
Google Map
Embassy Suites Crystal City Hotel
1 2 3 4 5
Good
1300 Jefferson Davis Highway / 1402 S Eads St, Arlington, VA, US

Amenities

Google Reviews

4.2
Good
1 2 3 4 5
(Based on 1053 reviews)
owen wilkinson
1 2 3 4 5
My stay was great. Nice suite, great breakfast and friendly staff. I must state however that they should enforce some type of dress code at breakfast. People have to realize that they are not in their bedrooms and should not go to breakfast with their kids dressed in pajamas, night gowns and sleeping mask over their heads. To me, it does not look good.
owen wilkinson
1 2 3 4 5
My stay was great. Nice suite, great breakfast and friendly staff. I must state however that they should enforce some type of dress code at breakfast. People have to realize that they are not in their bedrooms and should not go to breakfast with their kids dressed in pajamas, night gowns and sleeping mask over their heads. To me, it does not look good.
F Miller
1 2 3 4 5
No Air Conditioning!

It was over 80 degrees in our room.

No help other than credit a phone call! Really? This in NOT customer service!

They blamed Hilton Corporate.

Hilton

You just lost a Diamond Member.

Think another chain will be very happy to appreciate my business.

NEVER AGAIN!
Brandon Fisher
1 2 3 4 5
This may just be my favorite hotel in the DC area! Stayed here for 2 nights and everything was superb. We got in at 10 am and used the early check-in option for $30. Room was ready when we got there. The room itself is spacious and clean; I love the closet space (where I accidentally left a sweater). The room literally feels like home. The bed slept well and I appreciate the staff keeping the room clean and stocked each day. The breakfast was amazing; the happy hour was even better (2 drink limit but drinks are strong). Close to the mall, Whole Foods and Dunkin’ Donuts and a shuttle takes you to the metro station and the airport for free! I left a sweater in the room and the hotel staff found it and is mailing it to me. Can’t get any better service than that!
Val S
1 2 3 4 5
The area around the refrigerator was dirty, clearly hadn't been cleaned in quite some time. Room wasn't vacuumed well. The bathroom was old and outdated. Our toilet kept running but they did manage to fix that right away. Never was able to get hot water from bathroom sink.

I had to use the tub when I wanted to wash hands or face. Very disappointed in Embassy. It's been a while since I've stayed at one. I hope they all haven't gone down hill like this one. The manager's reception in the evening was pretty much pretzels, salsa, chips and raw veggies. Will not stay again. Thank goodness it was only for one night.
Jay F
1 2 3 4 5
Amazing staff all around! Every staff member I engaged with was extremely professional, helpful, and courteous. Breakfast was great, too. I was very disappointed during this stay, though with the inability to control the temperature in my room. It stayed extremely hot even though I set the thermostat to 68 degrees. It was difficult to sleep and I had to open the window to help reduce the temperature. That was a common issue with other customers I spoke to. Television reception was horrible as well and I was constantly getting the “no signal” message. WiFi reception was weak, too. Finally, for people considering staying here....please be aware that the noise inside this hotel can get irritating. The noise from lobby/restaurant/bar echoes up throughout the hotel and can be clearly heard inside the rooms.
David Alston
1 2 3 4 5
I paid a little extra for an upper floor well worth the $7.00. All Embassy Suites have the large center Atrium which allow sounds to travel unabated throughout the lower floors.



The serenity of bringing the breakfast back to the room was like Self Serve Free Room Service.



Whenever I can, I choose this Hotel because of its convenience to DCA, Metro, Sports Bars, and Restaurants galore.



4 Stars because it gets crowded and noisy around my cocktail hour.😩
Vu Nguyen
1 2 3 4 5
One of the best Embassy Suites we've stayed in. Clean. Friendly staff. Great manager's specials. Great breakfast. Super convenient to the metro and shops.
Nathan Lynn
1 2 3 4 5
We stayed 11/22/2019 the rooms were great and the staff upfront were fantastic. They even helped me find food options after midnight after a long day in town. My rating would be a five star, but the worker who prepared the private dining room for us gave all of our guests dirty looks the whole time we occupied the room. She probably needs a raise, she seems like she doesn't enjoy her job or being around people in general.
Robert
1 2 3 4 5
Nice hotel close to the pentagon. Bar happy hour is a fantastic deal (free food and drinks).



Shuttle doesn’t operate on a schedule and can take up to 30 min between trips. Give yourself extra time.
Evonne Young
1 2 3 4 5
I had the best experience at Embassy Suites. I went up for all girls birthday weekend get away that past weekend. The staff was awesome they went above and beyond to ensure my Birthday weekend was pleasurable. Leo, is the best manager hands down. He always greeted me and my entourage in a very warm professional manner. I will be booking there more often.
Victoria Sylvestre
1 2 3 4 5
I used to love this place. Now they have very short pool hours, on the weekend! Closed at 3pm! They said it was to "train" customers to not use it as they were getting rid of the pool next year. Train us like we are dogs? And there was a large family reunion there. Which was fine but they kept running out of alcohol for the nightly thing with snacks. They posted that pancakes and bacon were served, yet they never had them. Not wasting my money on this location again.
kennedy watts
1 2 3 4 5
This is the third hotel I have stayed at in dc, second in pentagon/crystal city. I will definitely stay here again. The hotel is newly updated so everything is clean and contemporary. They offer a free airport shuttle and free full breakfast. The breakfast has everything omelets, pancakes, meats, pastry’s. All absolutely free. They also have an afternoon reception that is free and includes beer, wine and cocktails. The location is only half a mile walk to the metro or the mall. And only 2-3 stops to down town DC. The staff is all amazing. Only thing I would say need improvement is the cardio area of the gym. It is a closed off room, it badly needs some air circulation.
matt phillips
1 2 3 4 5
Wow! This is quite possibly the most exciting hotel I have visited. When I looked out this morning the front of the hotel was swarming with police. I wondered what was going on of course. Earlier this morning there was a murder in the breakfast area which necessitated the use of a large conference room for breakfast instead. I'm not kidding. I will post a picture of the crime scene with the body still there (covered by a blue blanket).



Other than that, the spacious rooms, quiet air conditioning, helpful and professional staff are all a bonus.
Eric Chavez
1 2 3 4 5
This place was fantastic. The staff & service was great. The room decor is beautiful, & the room was clean and sanitary. The complimentary breakfast was also great too. If you need parking they also offer public parking right around the corner for free (on weekends) which was very convenient. We will definitely be back!
Milly Ace
1 2 3 4 5
Absolutely amazed with the hospitality!

My daughter drove in from Illinois to celebrate 3 birthdays, her son, mine and my son's. Yvonne went out of her way with a special tray and a card signed by the staff. Yvonne is over the top with attention to detail and warmth. Yvonne gets 2 thumbs up/5 stars for her outstanding dedication! Yvonne you rock! This place is so clean and welcoming! The rooms are prefect! It's a quick car ride from the U.S. Capitol, The White House, The Pentagon, The Washington Monument. Bonuses: complimentary breakfast and cocktail reception.
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