Book Cheap Westin Crystal City Airport Parking near DCA
Located minutes away from Ronald Reagan Washington National Airport. Free shuttle service to and from the airport is included with online purchases. Underground garage parking for maximum comfort and protection. No extra charges for full-size vans, pick-up trucks, and large SUV's. No room reservation is needed for airport parking.
Clicking here will help you discover amazingly low parking deals at Parkingaccess.com - guaranteed low prices.
Please Note:
The garage exit is automated and unattended so we encourage all customers to validate their parking tickets upon arrival
Parking at Westin Crystal City is for airport customers only. Hotel guests must purchase parking directly through the hotel.
Held an event at the Westin Crystal City in May. The events team at the hotel was very responsive and flexible to accommodate our meeting needs. In particular, the Events Services Manager, Paige, was pleasant to work with. She was friendly and professional, and despite having just joined the Westin at the time, was impressively on top of things. Also appreciative of the catering/banqueting team for their excellent service. The banquet captain Johnny's attention to detail and ability to roll with our changes and requests made the event so much smoother for us. The meeting spaces are spacious w/ good interior. The hotel rooms are clean and well-maintained. Rates are also quite affordable at the time. Overall, had a great experience at this hotel.
Abdullah Abualrub
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A Westin that carries the brand's high quality standard! The night evening front desk agent gave me a free breakfast voucher, I really appreciated that. Hamid in the morning was also awesome, polite, and helped us by giving us boxes for our food since we came down a bit too late. Overall nice experience! I used to manage in many lower class and upper class hotels, this hotel is not only upper class, by the workers in this hotel are the highest class.
Bernhard Wentzek
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The room is very nice and definitely comfortable. I feel the breakfast options are too expensive compared to similar hotels in the area. Location is right next to the Crystal City metro stop. Free DCA shuttle as well. Although the guest computers were down my entire stay, almost 2 weeks, the front desk was helpful in getting things printed when needed. Staff is also very friendly and helpful.
Steven Howcott
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Excellent location to downtown DC. We always look to stay here when in town. The hotel staff is top-notch and very accommodating to your needs. I would recommend this to anyone looking for a hotel. Marriott quality at its finest!!
Randy M
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My stay at The Westin Crystal City Reagan National Airport was great. The room was clean and comfortable, and the service was outstanding, with friendly and helpful staff. The location is fantastic, offering easy access to the Arlington, VA, and DC areas, making it convenient for both business and recreational travelers. Highly recommend for anyone visiting the area!
Nathalie Guthrie
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Very nice hotel with friendly staff. The rooms are clean and a nice size.
Airport shuttle is included which is great.
It's a 3 minute walk to the metro so it's very convenient as a tourist. They do charge you for commonly included items however. Breakfast buffet is not included. Even 10 year old movies in your room will the charged. There is no modern connectivity for the in room TV either.
Still a great place. Would stay there again.
Ryan Hackel
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The Westin is a beautiful, fancy hotel in a beautiful neighborhood! Our airline booked a night here for my wife and I after our flight was cancelled and rescheduled for the next day.
We found the room to be spacious, and the bed very comfortable for a good night of sleep! The lobby houses the hotel's bar and restaurant. The Westin provides their own frequent shuttle service to and from the nearby airport (DCA), and there is on-site parking available for a high price. Street parking nearby is recommended, and cost us $0.46 for 12 hours. Several public transit stops located in close proximity, less than 5 minutes walk from the hotel.
For my wife and me, the downside of the fancier hotel is a lack of the free amenities we typically enjoy. No free wifi, no free TV/movies, no free breakfast, etc. Some of those perks are available at no additional cost with the hotel chain's membership. Hotel staff were cordial and helpful during our stay.
Overall, the Westin in Crystal City is a beautiful hotel, great for a brief stay and comfortable night of restful sleep.
R. Croom
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Well. First off, it had one of the most comfortable beds I've ever slept in. The hotel bar makes STRONG drinks. The hotel is 5 minutes away from downtown Washington D.C. The Pentagon City mall is about 10 minutes away, on foot and 3 minutes away driving. They had some decent eateries around the corner on 23rd Street. You must pay for your own wifi and the rooms don't have microwave ovens, only refrigerators. HOWEVER, my significant other paid for our stay using his debit card and every night, during our 3-day stay, this hotel was deducting something from his account and everyone, at the front desk, had different explanations as to why..They were putting holds on everything from the room deposit to the indoor parking. Just taking money out for something daily! Plus they charged him twice, for parking, during one of the days. He is supposed to get refunded all of it back, in several days, but it was really messing up our mood that everytime he went to check his bank account, there was a debit from the Westin during our stay there! Don't use your debit card to pay here. Also, the restaurant, inside this hotel, isn't that great. Our breakfast was horrible. My waffles were dry and tasted burnt. Everything was bland. I will still give it four stars because of it's proximity to Washington DC, eateries, the shopping mall and cleanliness.
Breda Purdy
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Can't say enough good things about the Westin at Crystal City. Conveniently located to where we needed to be. This hotel is not far from the airport, with easy access with an Uber to shopping, dining and sightseeing. This hotel is clean with Staff who are extremely helpful and friendly.
Henrietta Nelson
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Nice hotel but will not be taking shuttle to airport again because drop off on lower level is far from check in.
Cecilia Rambert
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The hotel staff was very helpful and professional. Very clean. Great location!
Chris Bellanca
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We came late xmas night, left before dawn for the airport during covid so we didnt have much interaction with staff....with that being said, I found my new go to for flying out early. I reserved the stay and fly package. It's awesome! For just a few dollars more than the daily airport lot, you can stay and park here. They shuttle you to and fro the airport. It works so great for early morning flights and takes the stress off of getting up, out, and to the airport in the wee hours of the morning.
d man
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Great, quiet location near metro and walk to groceries & restaurants. Very helpful front desk service. Clean, comfortable, modern room. Nice rainfall shower head. Decent mini fridge. Great 24 hour gym. Light intrusion from gap between curtains, under front door, and from smoke alarm; and wobble noise from AC could annoy some trying to sleep. Overall, I'd return.
Becky Gambill
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Excellent location for a DC and Alexandria visit! Next to the Crystal City Metro subway station, which I strongly advise a SmarTrip card in DC. My truck didn't move for 3 days. Parking garage below. If comfortable beds and awesome showers matter to you, its worth every dime! Get a Premium room for better views on the West side. We have stayed before with our 2 Chihuahuas in a Premium King and I thought I would never get my husband out of the shower! He came outta there and said he could shower 3xs a day! Lol... This time, with my son, went with a standard double and it was tight. No microwave, which was a real downer since we are late night ramen snackers and do breakfast sandwiches on the run that we couldn't heat up. Microwaves are a priority for heating up leftovers as well so a star off for that. Does have fridge for a few drinks. Beds, shower, and Metro was still great though! Close to 23rd street where restaurants are and Metro station has a mall with restaurants as well.
Marleny Mont
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When I say this was the best birthday 🎂 I’ve had, I am not kidding. Nicki and her team made my birthday weekend one to remember. I am a huge customer service person and the level of attention that I received at the Westin was above and beyond and truly a 5 star experience. From the moment we walked in the door and was greeted by Lashawn, our weekend just kept getting better. Big applause to the team at the Westin for making my stay so memorable. I can’t thank you enough for truly making this birthday one for the books 😊
Jonna Payton
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The rooms were quiet and very clean. Having a robe available for use was nice. Staff was very attentive and kind. Only slight downside , myself and another bar patron thought the 9oz bar pour was a bit shy of expected.
Melanie Wilkerson
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This stay was one of my best hotel stays ever. And I am someone that travels and goes a lot of places— check my Google review stats! 🤩 What prompts this rare all 5 star review from me was the memory of customer service at this Westin. My friend group was in town to celebrate our friend’s birthday, and Nikki, as well as Lashonda, went out their way to ensure we felt seen and attended to on this special occasion. It meant so much to us that we were overwhelmed with commitment to make sure these ladies are seen for their effort.
A weekend for the books. Clean, modern, and comfortable accommodations ✅ Super optimal location ✅ Affordable rate ✅ Superb customer service from ALL staff ✅
Sonia B
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My stay felt like home. From the front desk being efficient and warm to the amazing crab cakes and fingerling potatoes everything was exceptional. I flew in to celebrate a friends birthday and I am so grateful she chose this hotel. Nikki was made the stay unforgettable. She made us all feel like it was our birthdays haha! I am appreciative of people who take the time to make sure that you don't feel like a number but a person. Thank you for the STELLAR customer service I will be back because of NIKKI!
A Mahoney
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Such great service! Friendly, hard-working staff. Clean, modern, comfortable hotel in a great location close to airport, Metro line, shopping and eating. Nice amenities like big fitness center, bar, comfy lounge spaces and delicious breakfast. Highly recommend!
Klk Keb
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Clean and Beautiful plus wakable distance restaurants.I enjoyed my stay.
Becky Onifer
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Nice hotel, convenient location. The free shuttle to/from the airport leaves on the hour and every 30 minutes from the hotel. Leaves the airport at 15 and 45, although it did take off a little early when we arrived so we had to Uber.
Nick Tsatsalmas
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Good hotel but with few small issues. The internet is paid. I chose the more expensive bundle for streaming and spotify stopped working and this reset my downloaded library altogether. The bathroom tap would only give very hot water after around 11pm so you had to brush your teeth earlier. this was very unusual. In the bathtub the shampoo dispenser was broken and they didn't fix it while I was there. I didn't complain because it really doesn't matter at all and I don't think should influence anyone while choosing hotel. I'm pretty sure it would have been fixed if had I asked for it.
Breakfast was not great quality or variety, just ok, but very expensive. I was told by the reception it is $19 but after all it was 23+tax ($25.30 total excluding tip)
The gym is good and clean, offers towels and has a good basic set of machines and weights. This was the most positive point.
I would consider returning to the same hotel. There is nothing concerning and the room is spacious and very cozy.
Tommy Vercetti
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Nice place to be nice place to stay a nice place to go and visit and thank you for the friendly staff that attended my friend and I during this time of our stay in the Washington DC area and doing everything you can to make sure that I want to continue using your hotel as it's state for our guests and Friends
Elin Havrilla
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The location was perfect for us. The hotel is badly in need of a renovation. The public spaces are showing wear but the rooms are even more well-worn. Everything was clean and worked, but the wallpaper is peeling, the furniture shows very heavy use. The staff was friendly and helpful. The bar and restaurant are running on minimal staff who were nice but overworked.
Brian White
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Nice clean room and good service. Quiet too
Kristina Kalde
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A nice hotel for a short stay! While the rooms could be refreshed, our stay was still very comfortable. We liked the breakfast —it may have been small, but it stood out with thoughtful touches like fresh salmon, a lot of berries, and a selection of hot dishes. We’ll definitely keep this hotel in mind for our next visit!
Alejandra McRee
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We loved staying here for the simple fact that it was close to the national airport. The room was great for what we needed. The thing I loved the most was Tee at the front desk. She was super helpful and took care of what I needed. I also loved how close it was to have eating options walking distance.
Anthony James
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We stayed here two nights and it was great. Friendly staff, comfortable beds and up to date rooms make it a good place to stay. The TV is old though and some channels do not work which is odd given the technology we have today. It is close to the metro and shops nearby. We drove to National Harbor and it was 15 mins away with traffic. Parking is expensive and the buffet breakfast is $23 per person which I feel is too much since you can go to so many places outside the hotel. Overall, I love its closeness to everything and I would stay there again if I needed to in the future.
darius mitchell
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Located in the tourist and travel convenient, "Crystal City", the Westin provides a great hotel experience minus a few glitches. There was a considerable delay getting served at the bar, but the staff member did apologize. The room was nice; although the sink was clogged, and the light fixture and shower head needs to be cleaned and sanitized.
Nice amenities, including dining, fitness, and a lounge bar, and a room safe.
A few more upgrades could greatly enhance an already good hotel experience.
Parking is costly, but there are street parking options and a gas station in close proximity.
I would go back.
Barbara Settles
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I Had a Gr8 Weekend Stay The Only Issue I Had Aas There's No Microwave Ovens In The Rooms Other Than That It Was Gr8
Aziz
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I really enjoyed staying here. The staff are super friendly and informative. They have a shuttle service to DCA airport. they also have a luggage storage.the rooms are spacious clean and filled with everything you might need. The area around the hotel is great with lots of food options and good coffee shops. I highly recommend staying here. 10/10
Matt Irey
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Was a brief overnight stay. Mostly slept, and then cleaned up the kids messes before checking out and heading home. Was (initially) clean, comfortable. Only complaint being the non-operational refrigerator. They tolerated me bringing my hopped-up scooter up to the room with no objections. Even though it's a dorky scooter, it's also clearly a ne'er do wells hopped up scooter. Hotel reactions run the gamut. It definitely looks like a trouble-makers vehicle. Sometimes hotels seem amused when I bring it in. Not always the case.
Michelle Patzlaff
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I received the warmest (and genuine) welcome from Lashonda upon arrival after a long and not so great day. It completely erased all that and set me up for an stress-free and relaxing night in my comfortable bed. I travel for a living so spend a lot of time checking into hotels with my groups; many of them could learn something about friendliness and hospitality from Lashonda and the team here. I will absolutely stay again!
Onitsha Davenport
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The hotel is very nice. Rooms are clean and spacious refrigerator and seating are is large enough to sit and relax. The deor was beautiful and well put together.
Teresita H.
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Great clean room and comfortable bed. I really enjoyed my room. Customer service is attentive and very friendly.
Imran Zaman
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Have stayed here before, had a reservation for two beds, when I checked in was issued a room for a single bed, and wasn't told. We can send you a roll away bed, it was cheap and uncomfortable. The parking can be confusing, the rooms are nice, clean and a good shower.. lots of shops in the building and really good location. Be prepared to pay for parking.
A Sabbagh
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I had a great stay at this hotel with my colleagues from work. It looks amazing the moment you step in the lobby, but once you’re in the elevator till you reach your room, it’s not as amazing as it seemed when you stepped in! A little outdated…everything else! On my second day, it was scheduled (by the hotel) to change all access units on all the hotel room doors!! I was in my room working when the team came to remove, drill and fix the new access units, after which I had to visit the front desk to change my access cards. Nevertheless, the beds were so comfy and the room in general wasn’t bad at all. It has a refrigerator and a coffee maker, which was great! They have a small shop downstairs if you need water or some snacks. There bar is quite nice with variety of drinks but the seating was sometimes limited. Breakfast was surprisingly below average, and sometimes awful, besides one of the staff in the restaurant was quite rude when talking to him. Location is great, just 5-7 mins drive to downtown DC, and many restaurants and bars just around the corner (5 mins walk).
Kevin Sylvain
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Always professional, friendly, clean and thorough with their service.
Terry Smith
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Place was decent and clean will visit again
Sharon Williams
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Delightful!! The staff and shuttle driver were so accommodation and pleasant...proximity to the Metro was an added bonus
Lisa Hayes
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Great stay with super comfy beds and pillows. Wanted to take the bed with me. Close to subway and restaurants. Not much traffic for 4th of July week and super quiet. We didn't park at hotel because it's pricey as they all are. We found other parking but had to think outside the box. Would definitely stay again and everyone was friendly and helpful.
Vanuza Winkelman
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The Westin Crystal City is an amazing Hotel. It's extremely clean, the beds are so amazing, the shower is unbelievable. I really enjoyed my stay at the Westin Crystal City. I strong recommend it to anyone. Love this hotel. Clean and comfortable!!!!
Brett Robinson
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Good hotel. Friendly staff. Parking is expensive though...
Dwi Devianti
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I had a great time staying here. The room is great, the location is strategic to accommodate my activities, the front desk officers specially Allison and Maureen are friendly and helpful. The guy who helped me with my baggage named Omar or oman (if I'm not mistaken) is helpful too. Really a pleasant experience to stay here.
Poy TY
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Nice, charming and classic hotel close to the airport (DCA)
Hotel was clean and staff was knowledgeable. Room is spacious and very comfortable.
I love love my stayed here and definitely be back when I’m in town again.
William Washington
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My Stay at The Westin Hotel was Absolutely Amazing! First Class.. Across The Board! Loved The Staff ❤
Skipper Janczewski
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Nice location, food options around, unfortunately this time the on location restaurant was closed down. Super friendly staff! Room was great especially the shower ..
Nick Mitchell
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A great hotel that is close to the metro stop. Google Maps will say it is a 10 minute walk to the metro stop, but it is only 5 minutes tops.
The rooms were nice and the beds were comfortable. The staff was friendly, and they allowed us to check in early at no extra cost and they kept our luggage on the last day until our departure in the evening.
Brady Olson
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This place was fantastic! We brought our group of 111 students and parents and the hotel was perfect for us! Incredible location, near the airport and within walking distance to the metro and Crystal City shops! Very clean and spacious rooms! Wonderful staff who made us feel welcome! The food was fantastic for breakfast as well! Would highly recommend staying at the Westin! It worked perfectly for us! Incredible price for everything mentioned!
Matthew Cronkhite
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Easy 2 minute walk to the metro station. Clean rooms, good service. The shower ceiling paint was peeling and a small part of the wallpaper was peeling but that's all the issues, and they didn't bother me. I'd stay here again if I come back to DC.
Lisa Hayes
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Great stay with super comfy beds and pillows. Wanted to take the bed with me. Close to subway and restaurants. Not much traffic for 4th of July week and super quiet. We didn't park at hotel because it's pricey as they all are. We found other parking but had to think outside the box. Would definitely stay again and everyone was friendly and helpful.
Robert Pelzer
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Excellent hotel, clean rooms, professional staff and convenient location within feet to the Crystal City Metro Station. The breakfast is amazing as well. Great variety and quality food
William Washington
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The Staff was Absolutely Tremendous! The Hotel & My Room was First Class- All The Way! The Hotel's Decor & Ambiance Took My Breath Away! Most Definitely & By Far The Greatest Hotel Experience I've Ever Experienced!
C R
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It's quite a nice hotel. No free breakfast but the breakfast buffet was alright. Had lox, chives, bagels, fruit, etc.
The beds were extremely comfortable. They don't skimp on blankets, pillows or curtains so it was great to sleep there.
Also, the rain-style shower was high pressure and they even give you a cotton robe in the room!
However, the decor was quite bad (odd off-kilter patterns), the walls were so thin that I could hear the person in the room next to me belch, and there was no microwave in the room.
But overall, a solid place to stay that's close to the airport. Shuttle was decent and runs every 30 minutes.
Beth Smith
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Great stay. Breakfast was excellent. Amazing and short access to DC. Metro access 5 minutes away. Dining staff were incredibly kind. Beds were so comfortable. Will return!
Christy Edwards
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Restaurant and bar prices are extremely expensive. Door dash to your room!
Otherwise great hotel right across from the metro. Outside DC prices with easy access to travel the city!
Nicky Watkins
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Staff were absolutely wonderful here. Very helpful in accommodating my wheelchair and other access needs. Much appreciated their kindness and attention to detail!
Kristian Atkinson
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I was here for business and I have to say that the staff was AMAZING!!! I booked an extra day on my personal tab the same day my business stay ended and the front desk was able to make a smooth transition so I could stay in the same room. Not only that, I ordered food and the engineer delivered it to my room as I wasn't aware that is the policy for delivery. I'm very impressed and feel that I was taken care of very well as a visitor to the area. Thank you so much!
l love Graham
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The experience was great the rooms were beautiful we were on the 11th floor with great views. The breakfast was exceptional still not sure if it's free 🤔 I got mine for free. We walked at night until 2 in the morning everyone was so nice and friendly.. I will return..
Joana Underwood
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I'm enjoying the place. It's old but the bathroom is upgraded and clean. Gave it 4 stars because my room in the 10th floor's carpet needs serious refreshing. It smells like staph. Nice stay otherwise, just don't walk around barefoot.
Lynn Perry
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Am a "local" who occassionally visits the bar/restaurant on the 1st floor. Food, for the most part, is fairly good, though menu is limited. Drinks are expensive. Service personnel is limited to 2 at most, so there can be a "back-up" - but staff is attentive.
George Bowen
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Very nice hotel near, DCA, Pentagon and DC
Staff was very friendly and helpful especially Tyreek who came all the way up to my room to show an old man how to connect to the wifi. A very classy gentleman indeed
Abu Anas
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Nice and organize. A little quiet but nice and cozy
stephanie lafavor
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Right near Metro convenient. The service was excellent! Benny at the front desk was so helpful! I asked for an extra blanket and he suggested a roll away bed. It was perfect! Their roll away beds are VERY comfortable surprisingly. Benny also helped me with a key card issue and was so empathetic when I lost my rental car keys. I was highly impressed with the care and attention I received as a guest. His coworker was helpful too, taking down my info in case the keys turned up and was genuinely happy for me when they were found!
Bill Almond
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Overall I enjoyed my stay at the Westin and would stay again. The front desk and breakfast staff were very friendly and helpful. Conveniently located in Crystal City close to Reagan National Airport. My reservation included breakfast which consisted of scrambled eggs, bacon, potatoes, fruit, yogurt, a selection of breads, and juice & coffee. Airport shuttle is a definite plus. The bathroom with rainfall shower was very nice and the bed was comfortable. My only critique is the bedroom was a bit dated.
Brayden Beverwyk
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All the staff here are so extremely friendly and accommodating! The best experience I have had with employees and service at a hotel, they are always happy to help and are so kind. This has been an exceptional stay!
Kevin Spann
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This is my first time using Westin's airport parking service. The staff gave me great instructions on how to and where to park. The shuttle was quick, the driver very nice. I will definitely use them again.
John Casper
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Nice hotel and staff. Easy check in. No problems. Very nice stay.
Calvin Evans Jr.
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Perfect Hotel for a trip to Washington DC without staying in the city. Reasonably price and very close to the Crystal City Metro Stop. Nice and clean room. One complaint was that the alarm went off at 6 am without us setting it. Highly recommend.
Tami Horton
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I booked through the Marriott app the same day. I thought I chose 2 double beds/parking package but upon arrival it was a 1 king room. I went back down to check in and it was a king room. They had no double rooms available and I needed 2 beds. They provided me with a rollaway bed promptly (very comfortable) and we were off to visit Washington DC. Hotel is close to subway station
Ben Novell
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Overall, hotel was comfortable. Breakfast not so good. Stale baked goods. Buffet too expensive for quality of food.
Nice room very comfortable.
Lisi Lee
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Proximity to Metro was great! The staff here was absolutely top notch! Friendly and accommodating! The lobby is lovely and you’d expect with the brand. The room was good and we liked the view. The bathroom leans to the claustrophobic side. Two people cannot be in there together. After seeing the shower head I’m resolved to never stay in a Westin again as they seem to favor the rain head and wand combo. It’s not my preference to use a wand for an entire shower since I’m never washing my hair while traveling.
Torriano Stewart
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Nice and quiet. Very clean excellent customer service
IAMGROOT
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I used their parking garage while on vacation. Cheaper than airport parking and a shuttle to take you to the airport as well. Quality service even at 2 in the morning.
Hazel P
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Just used the parking for dca. Fast trip to the airport in clean van. Wonderful bathroom you can use before you head out. Be sure to stop by the front desk before you pick up your car to get your ticket validated otherwise you have to come all the way back inside to get the right price.
Patricia Nielsen
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Customer service was great when my flight was canceled and got me another night. However the rooms are loud, bathrooms next door are outrageously loud. The rooms need some updating. And the heat is capped at 70. When it's frigged outside, I don't really want luke warm air blowing. I froze even though I kept trying to turn up the heat.
I was there for business and the food they made for the event was great! Everyone loved all the meals.
Its Me Jessica
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Great place to stay staff was Friendly. It's very clean bed was comfy.
Rex Stevens
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Nice place comfortable bed great night capital views.
Nikeita Lea
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I absolutely loved my stay here recently. The rooms were beautiful and then front desk ans cleaning services were so accommodating. Yet, there was one person that elevated my experience while here. For anyone staying here, you must go to the bar and ask for Nikki!! She made the best drinks I've had in a long time. I couldn't believe she was still in training. She was had great conversation and made me feel welcomed and her drinks were to amazing. Her chocolate old fashion....👀💖. Whatever you do, if you stay here make sure you get to experience Nikki. She's the best!!
Frank Kachmar
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Really enjoyed my stay at this property! The lobby is beautiful, and the check-in experience was awesome. My room was larger than anticipated, and recently renovated. The hotel staff was friendly and attentive. The location is great near the DC Metro, and Reagan Airport, and parking is available onsite. The price per room was reasonable as well. I will definitely return when I visit DC again.
Cary Owsley
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Overall was a decent hotel with excellent access to the metro. The bar downstairs was nice as well, and the food was decent. The reception desk was accommodating and courteous as well. The rooms were nice and had convenient places to charge your electronics. The bed was very comfortable, and the bathroom was well appointed with a rain shower and wand. Lastly, the parking garage was easy to access below the hotel. However, my complaint was that I could hear the guest next door speaking on the phone. It was difficult to fall asleep until he ended his call.
Nancy Ontl
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The Westin Crystal City is a great place to stay when you are in the DC area. There is a Metro stop right across the street which makes it super convenient to get to the Reagan International airport and to any of the DC attractions. There are several coffee shops and restaurants within walking distance.
The only issue we had was at checkin. We arrived just after midnight, and all of the doors were locked. The signage was extremely poor. Signs at the front / revolving door said "Ring the bell", but there is no bell, and "After 12:00 use the side door." Signs at the side door sent us back to the front / revolving door. There were two other guests who had already checked in, and even their room keys would not allow them to get into the building. After banging on the doors, we all finally received assistance to get inside the hotel. To their credit, the front desk staff was very apologetic and stated they knew the signage was a problem, but upper management won't change it. NOTE TO UPPER MANAGEMENT: Keep a door unlocked, change the signage, and/or install a bell. Don't make your guests work so hard to get inside your hotel!
Samantha Clark
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This past Sunday, my husband and I decided to take a staycation at The Westin Crystal City Hotel. We decided to grab a drink prior to going up to our room when we encountered a very charismatic bartender, named Nikki Nolan. She made us a strawberry margarita, as well as a strawberry pomegranate margarita 🍹 She not only made the most aesthetically pleasing drinks we had experienced (including the water), but her service was impeccable. We came to find out that she was new, and we wanted to express how lucky the Westin hotel is to have her. We will be coming back particularly due to her service (surely not due to the cost of parking 😅)
ebony jones
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I stayed at this hotel and had a great experience. All of the staff that I encountered were polite and very accommodating. The food options and bar are good. Very comfortable stay.
AJ Ligas
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Rooms are dated but clean. Hotel in general is clean and I have had no issues. My only issue is the breakfast…I received free vouchers which is nice but the standard cost is $23 for a buffet that is what I would expect for free from any other Marriott chain.
Zen Airlines
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An outstanding stay. I want to give props to Tiffany at the front desk as she set the tone with her attention and warm greeting. It is sometimes overlooked but the front desk communication is key to making a guest feel welcome - and if you aren't genuinely enrolled in the guest's experience it shows. Again Tiffany gets A+++. And everything flowed smoothly from there - clean comfortable room, top notch Heavenly bed, a good night's rest and a healthy breakfast buffet. Checking out on the Bonvoy app is a Breeze. I've stayed at a number of Marriott properties in Crystal City over the years and they have all been great!
Ryan Bahnemann
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The hotel is very nice and updated. It is in a great location with easy access to the Pentagon, Washington D.C., and local night life. The breakfast is on par for a buffet. The dinner choices are many and the crab cakes are delicious. Erika at the desk was very helpful and friendly. Some of the machines are not Mastercard friendly. Well worth it and enjoyable stay.
Miss YG
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Staff was friendly & very helpful. The rooms were clean for the most part. Saw a few stains on the bedsheets. The bathroom could of been cleaner. Great location, right in the middle of everything.
DJ Rainbow Factory
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Awesome Place, the hotel was better than Super 8 and the view of the city was gorgeous!!! I'd give it a 5 star rating, because I would recommend coming here.
Vanessa Keverenge
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I came to the Westin to meet up with some girlfriends on my birthday weekend. Nikki’s hospitality was amazing. She went above and beyond to show us what excellent customer service is. She made us feel right at home. Nikki is incredible and the essence of professionalism and exemplary hospitality. I will definitely come back and ask for Nikki.
Cary Owsley
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Overall was a decent hotel with excellent access to the metro. The bat downstairs was nice as well, and the food was decent. The reception desk was accommodating and courteous as well. The rooms were nice and had convenient places to charge your electronics. The bed was very comfortable, and the bathroom was well appointed with a rain shower and wand. Lastly, the parking garage was easy to access below the hotel. However, my complaint was that I could hear the guest next door speaking on the phone. It was difficult to fall asleep until he ended his call.
Nick Eggers
12345
Rooms and location are great with easy access to metro. What stood out the most to me and my wife was the bar and the service we received. Connor was working the bar and we ended up spending way more time hanging out there than we expected. His cocktails were creative and exceptional plus the bar had a fun vibe going with guests. Goes to show you how one person can make your experience stand out. We will definitely be back when we are in town!
Emad Khan
12345
The Westin was an incredible experience for me. I didn't stay too long (just a night as I was stopping in for a wedding yesterday evening). Top to bottom, their client service was exceptional. I had flown in out of LaGuardia to DCA a little bit early (wind was at our back!). ETA was 12:25 PM but I got there at 11:55 and at the hotel by 12:10. Despite the estimated 1pm check in time, they were able to accommodate me and I was able to head in to my room.
The room was superb -- king bed, all the standard towels and toiletries and they even provided me toothpaste because I didn't think to pack for a 24 hour turnaround stay. When it came to the wedding, the staff was super nice. Very cordial and at the ready for requests and the like, and set up added to ambiance of the wedding.
In the absolute, they simply did exceedingly terrific work and made this an unforgettable wedding day experience that I had the pleasure of attending. This was the first time I had been in DC on leisure, so they certainly set the bar! Thank you!
Dani Black
12345
Really nice stay, again.
Though building and rooms are a bit dated, legendary beds and hospitality do not disappoint. Room was pristine and beautifully set, and from check-in to check-out, service was friendly and warm.
Breakfast buffets have got a bad rap over the years, deservedly so. This one was a breakfast lover's delight: a variety of fresh good food nicely presented and attended to. An additional treat showed there is someone on point in the kitchen, too.
The breakfast/morning service crew were exceptional: engaging and delightful service that should be a model for anyone wanting to remember what hospitality is all about.
Parking there is expensive, but clean, well-lit and convenient. Look for a great deal on the room and consider it part of your room charge, is my advice. It is of course a great location if you want to be in DC, Arlington, Alexandria, super-close to Metro and surrounded by good food and anything else you could need.
Theodore Nixon
12345
The staff was very professional and helpful. The response time ⏲ was fast I was amazed by that. I needed some things for the room and there was there within 5 minutes. Room was nice an clean. The bed was sooooooo comfortable I slept like a baby.
Sara
12345
Our stay here was amazing! Right next to the metro, and everything was within a walking distance. Rooms were cleaned daily and beds were cozy. Breakfast everyday was always delicious. Hamid served us every morning with a smile, and suggested some places to visit in DC. Thanks for everything and we will be back :)
Chelsie Lakeman
12345
Excellent hotel. Friendly and efficient staff. Room was a great size and the bed was very comfortable. Plush comforter and pillows that kept us at just the right temperature over night. Fantastic shower. Probably one of the best showers I have ever had. Loved all the little amenities throughout.
FYI parking is $44 a night but really it ends up being about the same price as the hotels that include parking (at least with the rate we got from Priceline).
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