Westin Crystal City (DCA)

Westin Crystal City (DCA)

$9.21 / day
1 2 3 4 5
Good
0.8 miles from DCA
1800 Richmond Highway, Arlington, 22202, VA, Arlington, VA, US

Overview

4.2
Located minutes away from Ronald Reagan Washington National Airport.  Free shuttle service to and from airport included with online purchase. Underground garage parking for maximum comfort and protection.  No extra charges for sull-size vans, pick-up trucks and large SUV's. No room reservation needed for airport parking.


Please Note:

Garage exit is automated and unattended so we encourage all customers to validate their parking ticket up on arrival

Parking at Westin Crystal City is for airport customers only. Hotel guests must purchase parking directly through the hotel.

Address
1800 Richmond Highway, Arlington, 22202, VA, Arlington, VA, US
Google Map
Westin Crystal City (DCA)
1 2 3 4 5
Good
1800 Richmond Highway, Arlington, 22202, VA, Arlington, VA, US

Amenities

  • Covered/Garage
  • Security
  • 24/7 Front Desk

Google Reviews

4.2
Good
1 2 3 4 5
(Based on 1118 reviews)
Theodore Nixon
1 2 3 4 5
The staff was very professional and helpful. The response time ⏲ was fast I was amazed by that. I needed some things for the room and there was there within 5 minutes. Room was nice an clean. The bed was sooooooo comfortable I slept like a baby.
Emad Khan
1 2 3 4 5
The Westin was an incredible experience for me. I didn't stay too long (just a night as I was stopping in for a wedding yesterday evening). Top to bottom, their client service was exceptional. I had flown in out of LaGuardia to DCA a little bit early (wind was at our back!). ETA was 12:25 PM but I got there at 11:55 and at the hotel by 12:10. Despite the estimated 1pm check in time, they were able to accommodate me and I was able to head in to my room.



The room was superb -- king bed, all the standard towels and toiletries and they even provided me toothpaste because I didn't think to pack for a 24 hour turnaround stay. When it came to the wedding, the staff was super nice. Very cordial and at the ready for requests and the like, and set up added to ambiance of the wedding.



In the absolute, they simply did exceedingly terrific work and made this an unforgettable wedding day experience that I had the pleasure of attending. This was the first time I had been in DC on leisure, so they certainly set the bar! Thank you!
Sareer Fazili
1 2 3 4 5
Housekeeping isn’t available unless you’re here for 3 days. TV doesn’t work and no one to help. Front desk has no answers and is grossly ignorant. Website promises otherwise. Lots of options locally. Any one of them has to be better than this.
A Mahoney
1 2 3 4 5
Such great service! Friendly, hard-working staff. Clean, modern, comfortable hotel in a great location close to airport, Metro line, shopping and eating. Nice amenities like big fitness center, bar, comfy lounge spaces and delicious breakfast. Highly recommend!
Vanuza Winkelman
1 2 3 4 5
The Westin Crystal City is an amazing Hotel. It's extremely clean, the beds are so amazing, the shower is unbelievable. I really enjoyed my stay at the Westin Crystal City. I strong recommend it to anyone. Love this hotel. Clean and comfortable!!!!
Dan Puchalla
1 2 3 4 5
I can't believe this is a Westin. They should be ashamed. 1) Booked a king, was given a double queen, and they refused to correct it. (Though they upgraded the person in front of me in line to a king!) 2) The rooms are old, the furniture is beaten up, the beds sag, the carpet feels grimey, and it smells -- not to be rude -- like a retirement home. 3) No bell service, no valet. 4) The air conditioner barely works; I've been running it at 60 for an hour and it's still muggy in here. 5) Ice machine doesn't work. The best word to describe this place is "dank." I feel like I'm staying at a motel.
l love Graham
1 2 3 4 5
The experience was great the rooms were beautiful we were on the 11th floor with great views. The breakfast was exceptional still not sure if it's free 🤔 I got mine for free. We walked at night until 2 in the morning everyone was so nice and friendly.. I will return..
Brady Olson
1 2 3 4 5
This place was fantastic! We brought our group of 111 students and parents and the hotel was perfect for us! Incredible location, near the airport and within walking distance to the metro and Crystal City shops! Very clean and spacious rooms! Wonderful staff who made us feel welcome! The food was fantastic for breakfast as well! Would highly recommend staying at the Westin! It worked perfectly for us! Incredible price for everything mentioned!
Lisa Hayes
1 2 3 4 5
Great stay with super comfy beds and pillows. Wanted to take the bed with me. Close to subway and restaurants. Not much traffic for 4th of July week and super quiet. We didn't park at hotel because it's pricey as they all are. We found other parking but had to think outside the box. Would definitely stay again and everyone was friendly and helpful.
Lisa Hayes
1 2 3 4 5
Great stay with super comfy beds and pillows. Wanted to take the bed with me. Close to subway and restaurants. Not much traffic for 4th of July week and super quiet. We didn't park at hotel because it's pricey as they all are. We found other parking but had to think outside the box. Would definitely stay again and everyone was friendly and helpful.
D “Mase” Mason
1 2 3 4 5
The lobby, bar and front desk is very nice and the employees are very helpful. I had the king bed room, several of the outlets didn't work and the USB ports in the room were all broken or damaged. The shower floor was a little dirty. The bed and pillows were soft and comfortable and th view of the city was good. Overall for an "airport" hotel it's good for a long layover or coming to the city and being out and about all day.
Kristian Atkinson
1 2 3 4 5
I was here for business and I have to say that the staff was AMAZING!!! I booked an extra day on my personal tab the same day my business stay ended and the front desk was able to make a smooth transition so I could stay in the same room. Not only that, I ordered food and the engineer delivered it to my room as I wasn't aware that is the policy for delivery. I'm very impressed and feel that I was taken care of very well as a visitor to the area. Thank you so much!
Nicole Florent
1 2 3 4 5
Nothing spectacular. Restaurant was closed. The room was okay, it was clean. Beds were okay but the pillows were terrible. Decent location. Nothing special about this place.
Roy Glenn
1 2 3 4 5
Worst hotel stay ever. When the Television didn't work at eleven o'clock at night you give your valued guest another room not offer to send someone to try and fix it. And what is up with the heat making the floor in the room vibrant?
Miss YG
1 2 3 4 5
Staff was friendly & very helpful. The rooms were clean for the most part. Saw a few stains on the bedsheets. The bathroom could of been cleaner. Great location, right in the middle of everything.
DJ Rainbow Factory
1 2 3 4 5
Awesome Place, the hotel was better than Super 8 and the view of the city was gorgeous!!! I'd give it a 5 star rating, because I would recommend coming here.
los angeles westcoast
1 2 3 4 5
They advertise the fact that they are "pets friendly" but they actually only accept dogs and no cats. Pets include cats and dogs. So I feel they shouldn't use pet-friendly but maybe dog-friendly? Also not quite sure why they only accept dogs...
Margie Dixon
1 2 3 4 5
First off no hotel desk should ever have a bottle of hot sauce sitting in view. I came here for spring break with my girl's and my door key did not work so I had to get another room and a key that wasn't working so the tech came to show but front desk was giving me attitude as if I had the problem, I will not be staying there again.
Steven Howcott
1 2 3 4 5
Excellent location to downtown DC. We always look to stay here when in town. The hotel staff is top-notch and very accommodating to your needs. I would recommend this to anyone looking for a hotel. Marriott quality at its finest!!
Skipper Janczewski
1 2 3 4 5
Nice location, food options around, unfortunately this time the on location restaurant was closed down. Super friendly staff! Room was great especially the shower ..
Sarika Verma
1 2 3 4 5
There was no hot water for shower or in sink. Had to change my room next morning because my room didn't have hot water however the other room was out of hot water too. I think they are just cost cutting and keeping the water temp lukewarm so people are not using as much. I will never recommend Westin to my friends and family.
Cecilia Rambert
1 2 3 4 5
The hotel staff was very helpful and professional. Very clean. Great location!
Kevin Spann
1 2 3 4 5
This is my first time using Westin's airport parking service. The staff gave me great instructions on how to and where to park. The shuttle was quick, the driver very nice. I will definitely use them again.
John Casper
1 2 3 4 5
Nice hotel and staff. Easy check in. No problems. Very nice stay.
Chris Bellanca
1 2 3 4 5
We came late xmas night, left before dawn for the airport during covid so we didnt have much interaction with staff....with that being said, I found my new go to for flying out early. I reserved the stay and fly package. It's awesome! For just a few dollars more than the daily airport lot, you can stay and park here. They shuttle you to and fro the airport. It works so great for early morning flights and takes the stress off of getting up, out, and to the airport in the wee hours of the morning.
Naadia Howard
1 2 3 4 5
So first time staying at the Westin in Crystal city and I will say it was lack luster by far. The have a $40 parking garage they charge you each night. The elevator to the parking garage broke and you had to walk down the ramp to take your luggage/ or retrieve your car. Then when you use a ticket to get out that was broke so you had to call the front seat in the hotel to come and fix it. The water in the bathroom was not turning hot the day of check out we stayed over the weekend. I call front desk she tells me to let it run because the engineer told them that’s helps the hot water I explained to her the water was running almost 10 minutes already and she told me to keep letting it run. I called her back after the water had been running 20 mins she said she was sending the engineer after almost 10 mins again she called back saying the water wasn’t working on the lower level and would I like to be moved to the 15 the floor. Definitely will not stay here again for the inconvenience especially this being a higher end hotel I felt like I could have stayed at the Comfort inn for cheaper and no inconvenience of hidden fees and things not working properly.
Sharon Williams
1 2 3 4 5
Delightful!! The staff and shuttle driver were so accommodation and pleasant...proximity to the Metro was an added bonus
Shawn White
1 2 3 4 5
It is a nice hotel but given covid I am not impressed, I don't believe my room was cleaned properly as there was stuff still in the broken fridge and the shower had hair in it which is gross. I asked for additional towels and washcloths and never got it asked for a manager and never heard from the manager. Their customer service is not where it should be for a Westin. I would not stay here again.
Justin
1 2 3 4 5
They charge $20 for internet... everywhere you go will nickel and dime you nowadays. Sad that businesses are taking things that are usually included and just charging an additional fee for them.



Can't wait for the water bill next time!



Only 1 of the usb ports out of 6 provided worked. Most of the tables are busted up
Col.P King
1 2 3 4 5
Such a nice location but they leave the guess without toilet paper and coffee.
Rex Stevens
1 2 3 4 5
Nice place comfortable bed great night capital views.
Olivia Mark
1 2 3 4 5
The hotel doesn’t even have a bathtub even though it said included in the offer. There was also no hair dryer. The room was dim. We had to pay for parking and wifi. For the price all those should have been free. The receptionist wasn’t helpful at all. Worst hotel ever.
Terry Smith
1 2 3 4 5
Place was decent and clean will visit again
Barbara Settles
1 2 3 4 5
I Had a Gr8 Weekend Stay The Only Issue I Had Aas There's No Microwave Ovens In The Rooms Other Than That It Was Gr8
Kevin Sylvain
1 2 3 4 5
Always professional, friendly, clean and thorough with their service.
Abu Anas
1 2 3 4 5
Nice and organize. A little quiet but nice and cozy
Tommy Vercetti
1 2 3 4 5
Nice place to be nice place to stay a nice place to go and visit and thank you for the friendly staff that attended my friend and I during this time of our stay in the Washington DC area and doing everything you can to make sure that I want to continue using your hotel as it's state for our guests and Friends
Brian White
1 2 3 4 5
Nice clean room and good service. Quiet too
Joy Gregory
1 2 3 4 5
I love Westin hotels. The check in process was a little longer than normal. The room was great except for items being left in the fridge. I'm assuming the former guest left it & the housekeeper did not check or clean the fridge, I felt very uneasy about it because of COVID-19.
Klk Keb
1 2 3 4 5
Clean and Beautiful plus wakable distance restaurants.I enjoyed my stay.
Select Dates