Courtyard Alexandria Pentagon South

Courtyard Alexandria Pentagon South

$8.00 / day
1 2 3 4 5
Good
3.6 miles from DCA
4641 Kenmore Ave, Alexandria, VA, US

Overview

3.9

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Address
4641 Kenmore Ave, Alexandria, VA, US
Google Map
Courtyard Alexandria Pentagon South
1 2 3 4 5
Good
4641 Kenmore Ave, Alexandria, VA, US

Amenities

  • Self Parking
  • 24 hour security
  • Keep your keys
  • Covered parking
  • Free shuttles to Terminal

Google Reviews

3.9
Good
1 2 3 4 5
(Based on 790 reviews)
Laura Fowler Graham
1 2 3 4 5
Okay but not great. Reasonable comfortable room that was musty. Parking is $11/night in covered garage. Nice breakfast kiosk.
Thomas DeRonda
1 2 3 4 5
Did say here any nights but they had a good deal on parking for our trip. They will drive you to and from the airport but just make sure of the hours. Website said there hours, but the motel has a different set of hours. I hope they fix this problem
Vered Dar
1 2 3 4 5
I booked this place because of its proximity to the airport and it's "free airport shuttle" service. When I got to the hotel and requested a 5:00 shuttle, I was informed that the shuttle service did not operate that early. It does not state that the shuttle operates limited hours on any of the third party booking sites: Booking.com, hotels.com, etc. When I complained to Marriot about this misinformation on all of these sites, they first - told me they'd get back to me - and didn't, then told me that the hotel said the issue had been resolved (obviously, it wasn't), then emailed me to ask which sites I had seen this misinformation on (apparently, upon being notified there was misinformation regarding their hotel on third party booking sites, they still couldn't be bothered to look it up themselves), and finally told me it wasn't their problem.

It all began with what I thought was a simpleidyske by Martiot, that I should be reimbursed for, but it ended with me discover (a) they just don't care (b) they have the worst customer care department ever!
Kay Kay
1 2 3 4 5
The blanket on the bed was dirty, looks like it was from previous guest. It had food/grease stains on it. Then this place charges $11 for parking…dumbs down for that. The bed is soft and comfy though! Just expected better from a Marriott!
Russell Barnes
1 2 3 4 5
Brian Walsh the manager for the hotel is excellent. He is top notch and it reflects in the way the hotel is kept and maintained. Thank you for great service Brian. I will definitely be coming back. Russ
Sue Goodson
1 2 3 4 5
Change to accessible room handled very promptly with aid from staff. (Bed too high and tub seemed slippery) Accessible bathroom well equipped.
Gypsy Kay
1 2 3 4 5
The room has a very strong overpowering odor which lasted days. I initially thought it was the cleaning products as the hallway smelled the same way, that's why I didn't asked for another room thinking all the rooms may smell the same way but no, the next day the same odor that was in the hallway cleared up but the same overpowering smelly odor was still in the room. Also no one told us when we first checked in that if we needed our room clean we have to request it otherwise your room won't get cleaned including no new sheets or towels. The room itself was ok, just a basic size room with burgundy and peach colored walls. The tub is too small and narrow. No walk in shower. There is a small fridge, microwave, iron, iron board and blow dryer in the room. Tv is a 65" sitting on top of the desk. There's a desk with chair, but if you're needing room on the desk it may not be enough room on the desk due to the large tv sitting on it. There's small sofa and a basic coffee table. Gave a two star because the staff was friendly but not informative and the room. Hope this review helps.
Tori Settle
1 2 3 4 5
This is the WORST hotel I’ve ever stayed at. They charged my card with TWO holds for my multiple days stay. They have old TVs that they set to where you cannot hook up anything with an HDMI card to play video games or stream with a Roku. The ceiling is in poor condition. The room walls do not look appealing. They charge $33 A DAY to park in their parking garage. They have you come down to get anything you request to your room instead of bringing it up. I do not recommend anyone staying here. It’s overpriced for poor customer service and accommodations.
niahh king
1 2 3 4 5
Horrible!! The pool was closed and they did and I have no microwave in the room, The front desk attendant can use a little more training. So basically what I Paid for was to two beds And a small TV for 116 A night. I wish I could give it zero stars.
Cain Bracken
1 2 3 4 5
Okay place. Parking is 22$.

• First walking in there was a bum sleeping in the chairs next to the pool. Getting into my room it smelt weird and I tired going to the market place later that night and there was a sign saying the front desk associate would be gone for 20 mins ... over priced place for a place that could do better
Genie Seymore
1 2 3 4 5
Attendants were very nice. Bathrooms were not up to Marriott's standards. Floors definitely needed to be clean.

Otherwise, the hotel lobby us neat and clean.
Alfreda Barrows
1 2 3 4 5
Clean room, easy access to everything, staff very friendly, bed felt like my own bed did not want to get out of it but I had to go back home...will be back soon🥰.
Doug Hawpe
1 2 3 4 5
Shuttle driver in morning to airport was not available as advertised. However. hotel covered by calling a taxi which worked out. Shuttle driver on return from airport was very good. Overall, a good sleep. park and fly experience.
Bezaleel Uri
1 2 3 4 5
Not recommend. They charge for parking, the bed was really uncomfortable
Lesley Nash
1 2 3 4 5
DO NOT PARK AND FLY!!!!!! Airport pickup is a joke. I called 45 minutes ago and they said they’d get there in about 20 minutes. They’re STILL not here. I’ve called a couple times and apparently it’s “traffic” that’s taken this shuttle almost an hour to get here. The same traffic that’s not even showing up on Google maps right now.
Pedro Barbosa
1 2 3 4 5
Staff was friendly and helpful. The property is what one would expect from a courtyard.
Lauren Cohen
1 2 3 4 5
This overnight stay, booked at the last minute as we were en route from Boston to Savannah, was just OK. It was a clean room and that is all I can say. The elevators were out of service (fire department was there when we arrived), they couldn’t find our reservation (even though it was confirmed on my phone), and the shower head sprang a leak forcing a stream of water towards the bathroom ceiling, putting a hole in the ceiling and spraying the walls etc. the staff was professional and friendly and dealt with the situation as best they could. I am a Bonvoy member and opt to stay at a Marriott Property when I travel. That said, this hotel needs a full update.
Fred Hampton
1 2 3 4 5
worst hotel experience of my life!! booked ahead get there and no wifi or TV... room smelled had to kill flies then the heating wasn't well very cold night my and the put up a struggle to not compensate me for the inconveniences,no costumer service skills at all well not for a black man like myself
Rell Care
1 2 3 4 5
The staff was awesome allowed me to park Temporary while visiting my grandpa.....how sweet 🤩 thank u for your hospitality
Carlton Hawkins
1 2 3 4 5
Totally enjoyed my stay and although again I had to pay for parking, this time it was affordable...
Janet Longo
1 2 3 4 5
Amazing place, great views, great stay, great pool, great food. Overall great experience.
Yolanda Morgan
1 2 3 4 5
I was there for a conference and it social distanced very well. The hotel was very pleasant and attentive to the needs of the participants of the conference.
Miguel Uribe
1 2 3 4 5
Dirty and old. Rugs had stains.
anne k
1 2 3 4 5
Rude staff
Alicia Hayes
1 2 3 4 5
The staff at front desk was polite. House keeping horrible rooms half cleaned blankets dirty trash still be in rooms its sad
Asmerom Mekonen
1 2 3 4 5
Staying there for a couple of days and so far, we love it..very peaceful.
Rachel Paul
1 2 3 4 5
The room stunk so freaking bad! Like mold! I couldn’t even sleep it bothered me so bad but we were so exhausted for driving 12 hours on 2 hours of sleep. It’s really run down too.
Bryan Grimm
1 2 3 4 5
Conveniently located, great views of downtown. Well kept parking garage located directly beside the hotel
Nenita Perez
1 2 3 4 5
The housekeeping doesn’t clean the next day of our stay. No shower stuffs to use.

I tried calling the operator to be connected to tbe front desk and my calls bounced back to me many tomes
Joe Lamonica
1 2 3 4 5
Phone didn’t work. No tv remote. Only two channels on to worked. Funky smell in the room.
Sevor Klu
1 2 3 4 5
Nice hotel. Clean and friendly staff. The only bad review I have is the carpet in the elevator. They smelled like they have not been cleaned in years.. Other then that, the hotel is great.
Sevor Klu
1 2 3 4 5
Nice hotel. Clean and friendly staff. The only bad review I have is the carpet in the elevator. They smelled like they have not been cleaned in years.. Other then that, the hotel is great.
Bill Scott
1 2 3 4 5
Great hotel very clean and amazing service
Nafissatou Kouyate
1 2 3 4 5
Beautiful hotel. Wonderful staff. I will definitely recommend this hotel.
David Flores
1 2 3 4 5
Alright lets run this down a bit. The service here is top of the line, the people are nice. My gripe with this place is that 1.) Parking is not free and you gotta pay everyday you use it. 2.) The Continental breakfast was "supposed to be free" turns out its 13 bucks a plate... no thanks.. 3.) The rooms have these strange doors that connect to the room over, which is odd and when its not sound proof and you they put a family of like 8 loud girls who dont have a sense of the idea of the word "uproar" it annoys you beyond belief... Yea that's about it.
WG Network
1 2 3 4 5
Enjoyed the long stay here while attending a professional training. Staff was amazing. Especially Renee... Go Ravens!
Zoe Yopp
1 2 3 4 5
I’m currently staying here for the Marine Corp Marathon weekend and have honestly been blown away by how accommodating they are to runners for a hotel that is not at all affiliated with the event. There are complimentary shuttles to and from the race, pre-bagged breakfasts, a pasta special at their bistro, and a very generous late checkout option. Not to mention, the staff has been incredibly friendly at every turn.



All I really needed was somewhere to crash the night before my race but I feel very well taken care of. Thank you for beyond exceeding my expectations!
Jewells JJ Adams
1 2 3 4 5
The breakfast should absolutely be complimentary. It's pretty far out from everything worth doing. That traffic is horrendous ANY TIME of the day. The pool is clean the gym is basic but it meets the mark. The staff including security is outstanding.

The discount on parking was THE BEST thing!
Matthew Witt
1 2 3 4 5
Super friendly staff. Room was clean and really nice. Our flight was bumped up early and they let us check in with no issues. We will definitely stay here again.
Robert Valantine
1 2 3 4 5
Excellent experience!!! Stayed here 3 times now, each time I'm here the level of hospitality is magnificent. I love their rooms and breakfast.The building was well maintained, and they provided excellent service at check-in accommodating and friendly staff. I would highly recommend them.
Tara Drechsel
1 2 3 4 5
Fantastic experience. I walked in about 3am on 8/24 and the male staff member running that shift (I didnt catch his name) was incredibly kind to me. I was in a pickle, and he made accommodations for me when most places would have turned me away. The room was spotless, the A/C cooled the room down quickly, bed and pillows were super comfy, breakfast was tasty, checkout was a breeze. I would definitely stay again. Thanks!
Cherie Fletcher
1 2 3 4 5
The stay was lovely. While I have allergies and was definitely triggered on my visit. I learn that stay in the highest floor offers the best ventilation. The staff was gracious and helpful. The included breakfast is standard breakfast fare. The bistro offer reasonable selections as compared with restaurants in the area. I particularly enjoyed the room service. Overall clean quaint hotel right outside of DC great for a quick visit or longer stay. I also really appreciated the fridge and micro.
Nick Max
1 2 3 4 5
Only giving this a 3 because the rooms seem older and in need of updating and/or repairs. Otherwise, nice hotel. Good location. Staff was great. Would return
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